Winmate R20L100-RKA2ML User manual

Rack Mount Display
Military Grade
User Manual
Version 1.1
Document Part Number: 915211121027
Model No:
R20L100-RKA2ML

Military Grade Rack Mount Display
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Preface
Copyright Notice
No part of this document may be reproduced, copied, translated, or transmitted in any form
or by any means, electronic or mechanical, for any purpose, without the prior written
permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective
owners.
Disclaimer
We reserve the right to make changes, without notice, to any product, including circuits
and/or software described or contained in this manual in order to improve design and/or
performance. We assume no responsibility or liability for the use of the described product(s)
conveys no license or title under any patent, copyright, or masks work rights to these
products, and make no representations or warranties that these products are free from
patent, copyright, or mask work right infringement, unless otherwise specified. Applications
that are described in this manual are for illustration purposes only. We make no
representation or guarantee that such application will be suitable for the specified use
without further testing or modification.
Warranty
Our warranty guarantees that each of its products will be free from material and
workmanship defects for a period of one year from the invoice date. If the customer discovers
a defect, we will, at his/her option, repair or replace the defective product at no charge to the
customer, provide it is returned during the warranty period of one year, with transportation
charges prepaid. The returned product must be properly packaged in its original packaging to
obtain warranty service. If the serial number and the product shipping data differ by over 30
days, the in-warranty service will be made according to the shipping date. In the serial
numbers the third and fourth two digits give the year of manufacture, and the fifth digit
means the month (e. g., with A for October, B for November and C for December).
For example, the serial number 1W15Axxxxxxxx means October of year 2015.

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Customer Service
We provide a service guide for any problem by the following steps: First, visit the website of
our distributor to find the update information about the product. Second, contact with your
distributor, sales representative, or our customer service center for technical support if you
need additional assistance.
You may need the following information ready before you call:
Product serial number.
Detailed description of the problem.
The exact wording of error messages.
In addition, free technical support is available from our engineers every business day. We are
always ready to give advice on application requirements or specific information on the
installation and operation of any of our products.

Military Grade Rack Mount Display
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Advisory Conventions
Four types of advisories are used throughout the user manual to provide helpful information or to
alert you to the potential for hardware damage or personal injury. These are Notes, Important,
Cautions, and Warnings. The following is an example of each type of advisory.
NOTE:
A note is used to emphasize helpful information
IMPORTANT:
An important note indicates information that is important for you to know.
CAUTION/ ATTENTION
A Caution alert indicates potential damage to hardware and explains how to avoid
the potential problem.
Une alerte d’attention indique un dommage possible à l’équipement et explique
comment éviter le problème potentiel.
WARNING!/ AVERTISSEMENT!
An Electrical Shock Warning indicates the potential harm from electrical hazards and
how to avoid the potential problem.
Un Avertissement de Choc Électrique indique le potentiel de chocs sur des
emplacements électriques et comment éviter ces problèmes.
ALTERNATING CURRENT / MISE À LE TERRE!
The Protective Conductor Terminal (Earth Ground) symbol indicates the potential risk
of serious electrical shock due to improper grounding.
Le symbole de Mise à Terre indique le risqué potential de choc électrique grave à la
terre incorrecte.

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Safety Information
CAUTION!
POSSIBLE PROBLEM
PREVENTION
Do not expose the display to
direct sunlight.
Sunlight shines directly will
cause the panel damage.
You should avoid placing the
product under direct
sunlight.
Do not place the display in wet
environment.
If the product is close to the
wet ground such as
grassplot, the moisture
between panel and glass will
make the product
malfunction.
You should avoid placing the
product in wet
environment.

Military Grade Rack Mount Display
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Safety Precautions
For your safety carefully read all the safety instructions before using the device. All
cautions and warnings on the equipment should be noted. Keep this user manual for
future reference.
CAUTION/ATTENTION
Do not cover the openings!
Ne pas couvrir les ouvertures!
*Let service personnel to check the equipment in case any of the following problems
appear:
oThe power cord or plug is damaged.
oLiquid has penetrated into the equipment.
oThe equipment has been exposed to moisture.
oThe equipment does not work well or you cannot get it to work according
to the user manual.
oThe equipment has been dropped and damaged.
oThe equipment has obvious signs of breakage.
Do not leave this equipment in an uncontrolled environment where the storage
temperature is below -20°C (-4°F) or above 60°C (140°F). It may damage the
equipment.
CAUTION/ATTENTION
Use the recommended mounting apparatus to avoid risk of injury.
Utiliser l’appareil de fixation recommandé pour éliminer le risque de
blessure.
WARNING! / AVERTISSEMENT!
Only use the connection cords that come with the product. When in
doubt, please contact the manufacturer.
Utiliser seulement les cordons d’alimentation fournis avec le produit.
Si vous doutez de leur provenance, contactez le manufacturier.
WARNING!/ AVERTISSEMENT!
Always ground yourself against electrostatic damage to the device.
Toujours vérifier votre mise à la terre afin que l’équipement ne se
décharge pas sur vous.

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Important Information
Countries/
Area
Symbol
This equipment complies with essential requirements of:
European
Union
Electromagnetic Compatibility Directive(2014/30/EU)
Low Voltage Directive (2014/35/EU)
Restrictions of the use of certain hazardous substances
(RoHS) Directive (2011/65/EU)
USA
FCC Part 15 Subpart B Regulations Class B
Federal Communications Commission Radio Frequency Interface Statement
This device complies with part 15 FCC rules.
Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class "A" digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at him own expense.

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European Union
Thus equipment is in conformity with the requirement of the following EU legislations and
harmonized standards. Product also complies with the Council directions.
Electromagnetic Compatibility Directive (2014/30/EU)
EN55024: 2010 EN 55022: 2010 Class B
oIEC61000-4-2: 2009
oIEC61000-4-3: 2006+A1: 2007+A2: 2010
oIEC61000-4-4: 2012
oIEC61000-4-5: 2014
oIEC61000-4-6: 2013
oIEC61000-4-8: 2010
oIEC61000-4-11: 2004
EN55022: 2010/AC:2011
EN61000-3-2:2014
EN61000-3-3:2013
Low Voltage Directive (2014/35/EU)
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/ A2:2013

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Revision History
Version
Date
Note
Author
1.0
20-May-2011
Initial release
Bruce Huang
1.1
16-Aug-2016
Revise format, add mounting
solutions
Raven Hsu
About This User Manual
This User Manual provides information about using the Winmate® Military Grade Rack Mount
Display.
The documentation set for the 20.1” Military Grade Rack Mount Display provides information for
specific user needs, and includes:
20.1” Military Grade Rack Mount Display User Manual –contains detailed description on
how to use the device, its components and features.
NOTE:
Some pictures in this guide are samples and can differ from actual product.

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Contents
Preface ........................................................................................................................................ii
About This User Manual..............................................................................................................ix
1 Introduction............................................................................................................................13
1.1 Product Features................................................................................................................13
1.2 Hardware Specifications ....................................................................................................14
1.3 Packing List.........................................................................................................................15
1.4 Appearance........................................................................................................................16
1.4.1 Display Appearance and Layout..............................................................................16
1.4.2 OSD Panel Layout ....................................................................................................16
1.4.3 LED Indicators..........................................................................................................16
1.5 Dimensions.........................................................................................................................17
2 Getting Started........................................................................................................................19
2.1 Powering On.......................................................................................................................19
2.1.1 Power Considerations .............................................................................................19
2.1.2 Connecting the Power.............................................................................................20
2.2 Connecting Other Devices .................................................................................................22
2.2.1 VGA Connector........................................................................................................22
2.2.2 VGA to 5 BNCs Signal Shielding Cable .....................................................................23
2.2.3 DVI Connector .........................................................................................................23
3 Mounting Solutions.................................................................................................................25
3.1 Cable Mounting Considerations ........................................................................................25
3.2 Safety Precautions .............................................................................................................26
3.3 Mounting Guide.................................................................................................................26
3.3.1 Console / Rack Mount .............................................................................................26
3.3.2 VESA Mount.............................................................................................................27
4 On-Screen Display Control.......................................................................................................29
4.1 OSD Control Function Buttons...........................................................................................29
4.2 Navigating the OSD Menu..................................................................................................30
4.3 OSD Menu in VGA Mode....................................................................................................30
4.4 OSD Menu in DVI Mode.....................................................................................................33

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5 Maintenance...........................................................................................................................37
5.1 Cleaning the Display Screen...............................................................................................37
5.2 Cleaning the Casing............................................................................................................37
6 Technical Support....................................................................................................................40
6.1 Troubleshooting.................................................................................................................40
6.2 Problem Report Form ........................................................................................................41
Appendix A MIL-STD-810F/G Compliance ...................................................................................43
A1 MIL-STD-810F/G Compliance .............................................................................................43
Appendix B MIL-STD-461E/F Compliance....................................................................................45
B1 MIL-STD-461E/F Compliance ..............................................................................................45
Appendix C: Ordering Information..............................................................................................47

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Introduction
This chapter gives you product overview,
describes features and hardware specification.
You will find all accessories that come with the
Display in the packing list.

User Manual Chapter 1 Introduction
Military Grade Rack Mount Display
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1 Introduction
Thank you for choosing the Winmate® Military Grade Rack Mount Display. Winmate®
Military Grade Displays feature anti-corrosive coating with aluminum alloy housing
withstands the harshest military environments. Armored power connector MIL-DTL-
38999 Type I initially developed for aerospace industry perfectly fit in our Military
grade product line.
Withstanding rigors of harsh environments and tough weather conditions these
Displays meet the most demanding requirements. Suitable for Army Headquarters and
being connected to mobile devices on the field Display can provide up-to-date
information for immediate commands.
1.1 Product Features
Winmate® Military Grade Rack Mount Displays offer the following features:
Aluminum housing with anti-corrosive coating
Compliance with military standard MIL-STD-810G/F
Flush Rack / Rack Mount Mechanical Design
AC 110~240V Power input (default) or isolation DC IN 9~36V
(Optional)
Convenient On-Screen Display Controls
Built-in Light Sensor for auto brightness control
Military Grade Power Connector (MIL-DTL-38999/1)
Standard AR Glass
EMI ITO Glass (Optional)
5-wire Resistive Touch (Optional)
5-wire Resistive Touch with EMI Mesh Coating (Optional)

User Manual Chapter 1 Introduction
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1.2 Hardware Specifications
Model Name
R20L100-RKA2ML
Display Specifications
Viewable Size Image
20.1”
Active Display Area
408.0(H) x 306.0(V) mm
Pixel Pitch
0.255(H) x 0.255 (V) mm
Number of Pixels
1600 x 1200
Contrast Ratio
800:1(typ.)
Display Color
16.7M
(8 bits/colors
Brightness
(cd/m²)
300 cd/m² (typ.)
Viewing Angle
(CR>=10)
-85~85(H);-80~80(V)
Synchronization
Range
Horizontal: 31.5~80.0KHz
Vertical: 60~75Hz
Recommended
Resolution
1600 x 1200 @60Hz
Response Time
14 ms (typ.)
Dimming Range
0-100%
Light Sensor
Yes (default)
Input/ Output
Signal Connectors
1 x D-Sub 15 pin
5 x BNCs
1 x DVI-D
1 x RS232
Environmental
Considerations
MIL-STD 810F/G
Compliance
Vibration
MIL-STD-810F Method 514.5
Humidity
MIL-STD-810F Method 507.4
Transit Drop
MIL-STD-810F Method 516.5
High Temp.
Storage: MIL-STD-810F
Method 501.4
Low Temp.
Operation: MIL-STD-810F
Method 501.4
MIL-461E
Compliance*
RE
RE101 / RE102
CE
CE 101 / CE 102
Optional with EMI Glass / Touch
RS
RS101 / RS103
CS
CS 101 / CS 106 / CS 109 / CS
114
Power Specifications:
Power Source
Default: AC 100~240V, Universal,±10%
Optional: DC 3~36V
Power Consumption
90W typical, normal operation
Power Management
VESA DPMS Compliant
Play & Play
VESA DDC 1/2B
Ordering Information
(Optional)
Touch
5-wire Resistive Touch / 5-wire Resistive Touch
with EMI Mesh Coating/ EMI ITO Glass
Power Source
Optional: DC 24V, ±10%
*To comply with the MIL-STD-461E Standard, the display unit must have EMI-ITO Glass
or Touch with EMI Mesh Filter.

User Manual Chapter 1 Introduction
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1.3 Packing List
Carefully remove the box and unpack your device. Please check if all the items listed
below are inside your package. If any of these items are missing or damaged contact us
immediately.
Standard factory shipment list:
Display
User Manual (Hardcopy)
Power Cord
MIL-DTL-38999/1 (2m)
VGA Cable (2m)
DVI Cable (2m)
VGA to 5 BNC Shielding
Cable (2m)
The package may include the following items based on your order:
1 x Touch Driver CD (Optional)
1 x Touch RS-232 Shielding Cable, 2 meter (Optional)
1 x RS-232 Remote Control Shielding Cable, 2 meter (optional)

User Manual Chapter 1 Introduction
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1.4 Appearance
This section includes appearance and input/ output connectors’ layout.
1.4.1 Display Appearance and Layout
1.4.2 OSD Panel Layout
For more information on OSD control, refer to Ch.4 “On-Screen Display (OSD) Control” of
this User Manual.
1.4.3 LED Indicators
Indicator
Color
Definition
PWR
Green
Power is ON and the device functions normally
Orange
Display is suspended
LOCK
Red
The function of OSD buttons is locked
OFF
Lock function disabled

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1.5 Dimensions
This section includes mechanical drawing and mechanical dimensions of the Display.
Unit Dimensions (W x H x D): 482.6 x 399.4 x 85 mm
CUT OUT 446 x 377 mm
*Measurements shown in mm.
**Tolerance of all dimensions is shown as follow 0~30 mm ± 0.1 mm, 30~50 mm ± 0.15
mm, 50~120 mm ± 0.2 mm, above 120 mm ± 0.25 mm.
***Note: this is a simplified drawing and some components are not marked in detail.

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Getting Started
This chapter tells you important information
on power supply, adapter and precautions
tips. Pay attention to power considerations.

User Manual Chapter 2 Getting Started
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2 Getting Started
This chapter provides information on how to connect the device to the source of power,
connector pinouts and the guideline to turn on/off the Display.
2.1 Powering On
2.1.1 Power Considerations
Follow the recommendations below when powering on the equipment.
Plug-in the power cord to easy accessible AC outlet.
Plug-in the AC adapter to a grounded outlet.
ALTERNATING CURRENT / MISE À LE TERRE!
This product must be grounded. Use only a grounded AC outlet.
Install the additional PE ground wire if the local installation
regulations require it.
*If you do not use a grounded outlet while using the device, you may
notice an electrical tingling sensation when the palms of your hands
touch the device.
Ce produit doit être mis à la terre. Utiliser seulement un cordon
d’alimentation avec mise à la terre. Si les règlements locaux le
requiert, installer des câbles de mise à la terre supplémentaires.
*Si vous n’utiliser pas une prise d’alimentation avec mise à la terre,
vous pourriez remarquer une sensation de picotement électrique
quand la paume de vos mains touche à l’appareil.

User Manual Chapter 2 Getting Started
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2.1.2 Connecting the Power
2.1.2.1 Connecting to AC Input Power Source (Default)
AC Power Input Requirements: AC 100~240V, Universal, ±10%
Connect one end of the Military Grade power connector MIL-DTL-38999/1 to the Display
(CN2), and plug the other end of the power connector (CN1) in to a working AC outlet.
Note: Power cords vary in appearance by region and country.
WARNING!/ AVERTISSEMENT!
Serious injury due to shock is possible if unit is wired incorrectly or
connected to voltage exceeding the input voltage range.
Des blessures graves en raison du choc est possible si l'unité est mal câblé
ou connecté à la tension maximale de la plage de tension d'entrée.
Pin №
Name
A
VCC+
B
VCC-
C
GND