WOMOW W20 User manual

INSTRUCTION
MANUAL
W20
HANDHELD AND CORDLESS
VACUUM CLEANER

Content
1. Important Safety Instructions
2. Package Contents and Product Specifications
3. Unpacking and Assembling
4. Product Operation & Maintenance
5. Troubleshooting
6. Warranty

IMPORTANT SAFETY INSTRUCTIONS
1. This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory or mental
capabilities or lack of experience and
knowledge who have been given supervi-
sion or instruction concerning use of the
appliance in a safe way and understand
the hazards involved. Children shall not
play with the appliance. Cleaning and user
maintenance shall not be made by
children without supervision.
2. This appliance is designed for house-
hold use only.
3. Do not pull on the connection cord,
but rather on the plug, to separate the
appliance from the mains.
4. Do not use outdoor.
5. Do not leave the appliance unattend-
ed when it is switched on, as this may be a
source of danger.
6. Stand the appliance on a table or flat
surface.
7. If the supply cord is damaged, it must
be replaced by the manufacturer, its
service agent or similarly qualified persons
in order to avoid a hazard.
8. Following objects are strictly banned,
otherwise the vacuum cleaner will be
damaged or fire calamity will be caused,
which bring such accidents as human
body injuries:
● Don’t pick up large or sharp broken
such as glasses,
● Don’t pick up harming or erodent
liquids (solvent, corrosive, detergent…),
● Don’t pick up inflammable or explosive
substance such as gasoline or alcohol.
9. Check the device and connections
regularly for visible damage. The device
must not be used if the housing is
damaged or other damage is present.
10. Never attempt to open the device or
the mains adapter yourself or to replace
the connecting cable. Always have repairs
to the device carried out by a specialist
workshop. There is considerable danger to
the user if repairs are faulty.
11. Do not trap the mains adapter cable
and when using the adapter, pay
attention to where the cable is to prevent
any danger of tripping over it. Keep the
cable away from heated surfaces (e.g.
cooker surfaces).
12. Do not touch the mains adapter and
cable with wet hands.
13. Do not point the vacuum cleaner at
persons or animals when in operation.
14. Only use the mains adapter on dry
surfaces in buildings.
15. Only use the device with the accesso-
ries supplied.
16. Please keep these instructions in a
safe place.
17. Use only with the provided adaptor.
18. The appliance must only be supplied
at safety extra low voltage corresponding
to the marking on the appliance.
19. This appliance includes Li-ion
batteries; do not incinerate the batteries
or expose to high temperatures, as they
may explode.
20. This appliance is only charged with
the adaptor delivered together.
01
SAVE THESE INSTRUCTIONS Household use only.
When using an electrical appliance, basic precautions should always be followed,
including the following:
WARNING: These warnings apply to the machine, and also where applicable, to all
tools, accessories, chargers or mains adaptors.
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE), Failure to follow the
warnings and instructions may result in electric shock, fire and/or serious injury.

Technical and design specifications may be changed in the course of continuous product improvement.
30V 800mA
Model : W20
Maximum vacuum degree : ≥23Kpa
Rated voltage : 25.2V DC Rated power : 400W
Charging time : 3HUse time ( one battery ) : ≥10min(MAX)≥ 35min(Standard)
Battery capacity : Lithium2500 mAh
Dust cup volume : 0.6 L
Power adapter input : 100-240V 50/60Hz Power adapter output :
Specications
Package Contents and Product Specifications
01.Main Body （Battery Included）
02.Motorized Floor Brush
03.Wall Mount
04.Tube
05.Crevice Tool
06.2 In 1 Brush
07.Charger
08.Cleaning Brush
02
01 02
05 06 07 08
04
03

03
Battery pack
Press the release buttons of the battery pack
and slide it into the top of the hand vacuum.
The battery will click into position when
correctly installed.
Tube
Slide the tube into hand vacuum until it clicks
into place.
Press the release button to remove the tube.
Motorized floor brush
Slide the motorized brush into the tube until it
clicks into place. Press the release button to
remove the tube.
Note : The crevice tool is suitable for cleaning narrow, slit or irregular object surface,
such as corner, window slit, drawer, frame, keyboard, etc.
Accessories
Push the crevice tool /2 in 1 brush to suction tube or hand vacuum until it clicks into
place.
Unpacking and assembling
/ /

04
Product Operation & Maintenance
Start using
Please ensure vacuum cleaner has battery power before using. Please charge the
device for 3 hours at first use.
Press the + ON/OFF button to switch on the power, press again to stop the vacuum
cleaner.
The speed control button + is on the top of the battery pack. Press the speed
control button to use the MAX speed mode, press again to switch back to standard
mode.
Charging
The charging port is on the battery pack. Plug the charger into the power outlet to
charge the machine. The battery pack can also be removed to charge separately.
Note:
1.Please only use the original battery and charger. Do not use other replacement
battery or charger.
2.Prevent the battery and charger from any shock or damage.
3.Keep the battery and charger away from water and any wet environments.
4.Put the battery pack at dry and cool place when charging.
5.Do not put the battery and charger in hot environment over 50 degree. Prevent them
from direct exposure to sunshine. Keep them away from heated surface and cigarettes.
6.Do not repair by yourself when the battery or charger is defective. Please contact the
customer service team for help.

Storage
Install the wall-mounted tool on the wall with the screws in the package. Put the
vacuum cleaner by inserting it into hook. The crevice tool and 2 in 1 brush can be
stored on the wall mount as below picture.
Maintenance
Clean the dust cup
Turn off the vacuum cleaner, press the release button to empty the dust cup.
Clean the filters
Empty the dust cup first, then pull out the filters. Both the metal filter and sponge filter
can be cleaned. The bottom part of the dust cup can be removed. You can clean it
thoroughly with the cleaning brush in the package.
Note: Reinstall the filters when they are completely dry.
05

06
Clean the floor brush
Turn off the vacuum cleaner, use a coin or other tool to unlock the the roller brush lock.
Then remove the roller brush for cleaning.
Indicator lights
This vacuum cleaner has 5 indicator lights and will be on after switching on.
The indicator lights show the current battery power.
When the battery is lower than 3%, the machine will be turned off automatically. And
please charge the vacuum cleaner when it has 5 flashing indicator lights.
During charging, the 5 lights will keep flashing. After fully charged, there will be 5 solid
lights. 5 minutes later, all lights will turn off and the unit will go into sleep mode.
Do not use the vacuum cleaner when charging.

Troubleshooting
Common troubleshooting:
Weak suction power
The motor is running
with abnormal sound
The LED Floor Bursh
does not rotate
The battery indicator
keeps flashing
Malfunction Possible cause Resolvent
07
1.Lack of power.
2.Suction mouth is blocked.
1.Charge the battery.
2.Clean up the suction mouth.
Remove the blockage.
LED lights do not
work
The vacuum cleaner
doesn't work
1.Dustbin and filters are full
of dust.
2.Hairs or fibers are
wrapped around brush or
other accessories.
The sunction mouth or the
tube is blocked.
Hair or fibers are wrapped
around the brush.
One or more sections of
the Womow may not be
installed (seated) correctly.
1.The brush or dustbin is
blocked and the tempera-
tur of battery is increased.
2.The temperature is too
high/too low.
3.Does not use the adapter
provided by Womow.
1.Remove the blockage.
2.Ensure charge the battery
under a comfortable indoor
temperature.
3.Only use the adapter
provided by Womow and its
authorized service partner.
Turn off and clean up the
brush.
Take each section apart and
when reconnecting, ensure a
good connection
1.Clean up the dustbin and
filters.
2.Clean up the brush and
accessories.

Warranty
SERVICING OR REPAIRS
Use of parts not in accordance with the Womow Instruction Manual.
Womow for purchases made in the United Stated warrants this product against
defects in material or workmanship for a period of 1 year from the original date of
purchase when untilized for normal household use, subject to the following condi-
tions, exclusions and exceptions. The 1-Year Limited Warranty only applies to purchas-
es made from Womow and authorized retailers of Womow. Warranty coverage applies
to the original owner and to the original battery only and is not transferable.
30-DAY MONEY-BACK GUARANTEE FOR ANY REASON
Undamaged products may be returned for a full refund for any reason within 30 days
of the date the item was delivered to the designated shipping address. Once the
returned item arrives back in Womow’s warehouse for inspection, the refund process
will begin.
Returns must include all accessories
●Items must include original packaging
●For non-quality related warranty claims, buyer is responsible for shipping costs
●For non-quality related warranty claims, Womow refunds the cost of the product
itself
●Returns may be rejected if product does not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a
warranty claim. It is not possible to process a request for a refund for non-quality issues
for items that have expired this 30-day window. For purchases not made directly
through Womow’s online stores, please contact retailers for refunds. For quality-relat-
ed issues, please see below.
WHAT IS COVERED ?
Your Womow machine has a 1-year warranty against original defects in material and
workmanship. This warranty provides, at no extra cost to you, all labor and parts neces-
sary to ensure your machine is in proper operating condition during the warranty
period.
WHAT IS NOT COVERED ?
Machines purchased from an unauthorized dealer.
Products without sufficient proof of purchase.
Items that have expired their warranty period.
Non quality-related issues. (after 30 days of purchase)
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not
in accordance with the Womow Instruction Manual.
Use of the machine other than for normal domestic purposes within the United States,
e.g. for commercial or rental purposes.
08

Use of parts and accessories other than those produced or recommended by Womow.
Repairs, alterations or modifications carried out by unauthorized parties or agents.
Normal wear and tear, including normal wearing parts, such as clear bin, belt, HEPA,
brush bar, hose assembly and power cord (or where external damage or abuse is
diagnosed), carpet or damage due to use not in accordance with manufacturer's
instructions.
Reduction in battery discharge time due to battery age or misuse.
WARRANTY SERVICE
Please contact the Womow customer service Email : [e-mail].
Please inform us your model name/number, purchase date, Amazon order number (if
necessary) and issues.
Any replaced defective parts will become the property of WOMOW. Service under this
warranty will not extend the period of this warranty.
For more information about Womow product:
VISIT WOMOW WEBSITE:
WWW.WOMOW.NET
OR EMAIL CUSTOMER SUPPORT:
[e-mail]
Manufacturer’s warranties may not apply in all cases, depending on factors such as use
of the product, where the product was purchased, or who you purchased the product
from.
Please review the warranty carefully, and contact the manufacturer if you have any
questions.
Disposal
If the device is to be disposed of, the batteries should be removed.Used batteries
should never be disposed of with household waste. These should always be taken to
a recycling station.
09

CORDLESS VACUUM CLEANER W20