Xerox WorkCentre 3655 User manual

Xerox®WorkCentre®3655
Multifunction Printer
Imprimante multifonction
User Guide
Guide d'utilisation
Italiano Guida per l’utente
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Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
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Document version 1.0: September 2014
BR9441_en-us

Xerox® WorkCentre® 3655 Multifunction Printer 3
User Guide
Contents
1 Safety 11
Electrical Safety................................................................................................................................................................. 12
General Guidelines ................................................................................................................................................... 12
Power Cord .................................................................................................................................................................. 13
Emergency Turn Off ................................................................................................................................................ 13
Laser Safety ................................................................................................................................................................ 13
Operational Safety........................................................................................................................................................... 14
Operational Guidelines........................................................................................................................................... 14
Ozone Release............................................................................................................................................................ 14
Printer Location ......................................................................................................................................................... 14
Printer Supplies .......................................................................................................................................................... 15
Maintenance Safety ........................................................................................................................................................ 16
Printer Symbols.................................................................................................................................................................. 17
Environmental, Health, and Safety Contact Information............................................................................... 18
2 Features 19
Parts of the Printer ........................................................................................................................................................... 20
Front View.................................................................................................................................................................... 20
Rear View ..................................................................................................................................................................... 21
Internal Parts.............................................................................................................................................................. 22
Control Panel .............................................................................................................................................................. 23
Power Saver Mode............................................................................................................................................................ 25
Setting the Power Saver Timer ........................................................................................................................... 25
Exiting Power Saver Mode .................................................................................................................................... 25
Information Pages ........................................................................................................................................................... 26
Printing the Configuration Report..................................................................................................................... 26
Administrative Features................................................................................................................................................. 27
CentreWare Internet Services ............................................................................................................................. 27
Finding the IP Address of the Printer............................................................................................................... 28
More Information............................................................................................................................................................. 29
3 Installation and Setup 31
Installation and Setup Overview................................................................................................................................ 32
Selecting a Location for the Printer .......................................................................................................................... 33
Connecting the Printer.................................................................................................................................................... 34
Selecting a Connection Method......................................................................................................................... 34
Physically Connecting the Printer to the Network...................................................................................... 35
Connecting to a Computer Using USB............................................................................................................ 36
Connecting to a Telephone Line ........................................................................................................................ 36
Turning the Printer On and Off........................................................................................................................... 36

Contents
4 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Configuring Network Settings..................................................................................................................................... 38
About TCP/IP and IP Addresses ......................................................................................................................... 38
Enabling the Printer for Scanning.............................................................................................................................. 39
Installing the Software................................................................................................................................................... 40
Operating System Requirements....................................................................................................................... 40
Installing the Print Drivers for a Windows Network Printer.................................................................... 40
Installing the Print Drivers for a Windows USB Printer ............................................................................ 41
Installing Print Drivers for Macintosh OS X Version 10.7 and Later ................................................... 42
Installing Scan Drivers for Macintosh.............................................................................................................. 43
Installing Drivers and Utilities for UNIX and Linux.................................................................................... 43
Other Drivers............................................................................................................................................................... 44
Installing the Printer as a Web Service on Devices ............................................................................................ 45
4 Paper and Media 47
Supported Paper ............................................................................................................................................................... 48
Recommended Media ............................................................................................................................................ 48
Ordering Paper........................................................................................................................................................... 48
General Paper Loading Guidelines .................................................................................................................... 48
Paper That Can Damage Your Printer ............................................................................................................. 49
Paper Storage Guidelines ...................................................................................................................................... 49
Supported Paper Types and Weights............................................................................................................... 50
Supported Standard Paper Sizes........................................................................................................................ 50
Supported Paper Types and Weights for Automatic 2-Sided Printing .............................................. 51
Supported Standard Paper Sizes for Automatic 2-Sided Printing........................................................ 51
Supported Custom Paper Sizes........................................................................................................................... 51
Loading Paper .................................................................................................................................................................... 52
Loading Paper in the Bypass Tray ..................................................................................................................... 52
Loading Small Paper Sizes in the Bypass Tray ............................................................................................. 54
Configuring Trays 1–4 for the Paper Length ................................................................................................ 57
Loading Paper in Trays 1–4.................................................................................................................................. 58
Configuring Tray Behavior.................................................................................................................................... 60
Printing on Special Paper............................................................................................................................................... 62
Envelopes ..................................................................................................................................................................... 62
Labels............................................................................................................................................................................. 65
5 Printing 67
Printing Overview.............................................................................................................................................................. 68
Selecting Printing Options............................................................................................................................................. 69
Print Driver Help ........................................................................................................................................................ 69
Windows Printing Options .................................................................................................................................... 70
Macintosh Printing Options.................................................................................................................................. 71
Linux Printing Options ............................................................................................................................................ 72
Managing Jobs................................................................................................................................................................... 73
Managing Jobs at the Control Panel................................................................................................................ 73
Managing Secure and Held Print Jobs............................................................................................................. 74
Managing Jobs in CentreWare Internet Services ....................................................................................... 75

Contents
Xerox® WorkCentre® 3655 Multifunction Printer 5
User Guide
Printing Features............................................................................................................................................................... 76
Printing on Both Sides of the Paper.................................................................................................................. 76
Selecting Paper Options for Printing ................................................................................................................ 77
Printing Multiple Pages to a Single Sheet ...................................................................................................... 77
Printing Booklets ....................................................................................................................................................... 78
Print Quality ................................................................................................................................................................ 78
Lightness....................................................................................................................................................................... 78
Contrast ........................................................................................................................................................................ 79
Printing Cover Pages ............................................................................................................................................... 79
Printing Insert Pages............................................................................................................................................... 79
Printing Exception Pages....................................................................................................................................... 80
Scaling ........................................................................................................................................................................... 80
Printing Watermarks ............................................................................................................................................... 81
Printing Mirror Images ........................................................................................................................................... 82
Creating and Saving Custom Sizes.................................................................................................................... 82
Selecting Job Completion Notification for Windows ................................................................................ 83
Printing Special Job Types ............................................................................................................................................ 84
Secure Print ................................................................................................................................................................. 84
Sample Set................................................................................................................................................................... 85
Delay Print ................................................................................................................................................................... 86
Saved Job ..................................................................................................................................................................... 86
Held Print Jobs ................................................................................................................................................................... 89
Releasing Held Print Jobs ...................................................................................................................................... 89
Print From............................................................................................................................................................................. 90
Printing from a USB Flash Drive......................................................................................................................... 90
Printing from Saved Jobs....................................................................................................................................... 90
Printing from a Mailbox ......................................................................................................................................... 91
Printing from CentreWare Internet Services................................................................................................. 92
6 Copying 93
Basic Copying ..................................................................................................................................................................... 94
Document Glass ........................................................................................................................................................ 94
Document Glass Guidelines.................................................................................................................................. 95
Document Feeder ..................................................................................................................................................... 95
Duplex Automatic Document Feeder Guidelines........................................................................................ 95
Copying an ID Card ................................................................................................................................................. 96
Adjusting Copying Options........................................................................................................................................... 97
Basic Settings ............................................................................................................................................................. 98
Image-Quality Settings.......................................................................................................................................... 99
Output Adjustments..............................................................................................................................................100
7 Scanning 103
Basic Scanning .................................................................................................................................................................104
Document Glass ......................................................................................................................................................105
Document Glass Guidelines................................................................................................................................105
Document Feeder ...................................................................................................................................................105

Contents
6 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Duplex Automatic Document Feeder Guidelines......................................................................................106
Scanning to a USB Flash Drive..................................................................................................................................107
Scanning to a Shared Folder on a Network Computer ...................................................................................108
Sharing a Folder on a Windows Computer..................................................................................................108
Sharing a Folder Using Macintosh OS X Version 10.7 and Later .......................................................109
Adding a Folder as an Address Book Entry Using CentreWare Internet Services .......................109
Scanning to a Folder on a Network Computer...........................................................................................110
Scanning to an Email Address...................................................................................................................................111
Scanning to Web Services on Devices....................................................................................................................112
Scanning Images into an Application on a USB Connected Computer..................................................113
Scanning an Image into an Application.......................................................................................................113
Scanning an Image Using Windows XP........................................................................................................113
Scanning an Image Using Windows Vista or Windows 7 .....................................................................114
Adjusting Scanning Settings......................................................................................................................................115
Setting the Output Color .....................................................................................................................................115
Setting the Scan Resolution...............................................................................................................................116
Selecting 2-Sided Scanning................................................................................................................................116
Setting the File Format ........................................................................................................................................116
Making the Image Lighter or Darker..............................................................................................................116
Adjusting the Sharpness......................................................................................................................................117
Adjusting the Contrast .........................................................................................................................................117
Automatically Suppressing Background Variation...................................................................................117
Specifying the Original Size................................................................................................................................117
Erasing Edges ...........................................................................................................................................................118
8 Faxing 119
Configuring the Printer for Faxing...........................................................................................................................
120
Document Glass ......................................................................................................................................................120
Document Glass Guidelines................................................................................................................................120
Document Feeder ...................................................................................................................................................121
Duplex Automatic Document Feeder Guidelines......................................................................................121
Basic Faxing ......................................................................................................................................................................122
Sending an Embedded Fax.........................................................................................................................................123
Selecting Fax Options ...................................................................................................................................................125
Adjusting Brightness and Sharpness..............................................................................................................125
Automatically Suppressing Background Variation...................................................................................126
Adjusting the Contrast .........................................................................................................................................126
Specifying the Size of the Original ..................................................................................................................126
Selecting Reducing or Splitting.........................................................................................................................127
Setting Up Book Faxing .......................................................................................................................................127
Printing a Confirmation Report ........................................................................................................................127
Selecting the Starting Rate ................................................................................................................................128
Sending a Delayed Fax ........................................................................................................................................128
Sending Header Text.............................................................................................................................................128
Sending a Fax to a Remote Mailbox ..............................................................................................................129
Storing a Fax in a Local Mailbox ......................................................................................................................129

Contents
Xerox® WorkCentre® 3655 Multifunction Printer 7
User Guide
Printing Local Mailbox Documents .................................................................................................................129
Deleting Local Mailbox Documents................................................................................................................130
Storing a Fax for Local or Remote Polling....................................................................................................130
Printing or Deleting Stored Faxes....................................................................................................................131
Polling a Remote Fax ............................................................................................................................................131
Building a Fax Job ..................................................................................................................................................132
Sending a Server Fax.....................................................................................................................................................133
Selecting Server Fax Options .............................................................................................................................134
Sending an Internet Fax..............................................................................................................................................137
Selecting Internet Fax Options.........................................................................................................................139
Sending a LAN Fax.........................................................................................................................................................143
Using the Address Book ...............................................................................................................................................144
Adding an Individual Entry to the Device Address Book .......................................................................144
Editing or Deleting Favorites in the Device Address Book ....................................................................145
9 Maintenance 147
Cleaning the Printer.......................................................................................................................................................148
General Precautions...............................................................................................................................................148
Cleaning the Exterior.............................................................................................................................................149
Cleaning the Scanner............................................................................................................................................149
Cleaning the Interior.............................................................................................................................................151
Ordering Supplies............................................................................................................................................................152
Consumables ............................................................................................................................................................152
Routine Maintenance Items ..............................................................................................................................152
When to Order Supplies .......................................................................................................................................153
Viewing Printer Supply Status ...........................................................................................................................153
Toner Cartridges .....................................................................................................................................................154
Recycling Supplies ..................................................................................................................................................155
Managing the Printer....................................................................................................................................................156
Adjusting the Altitude...........................................................................................................................................156
Moving the Printer..................................................................................................................................................157
10 Troubleshooting 159
General Troubleshooting.............................................................................................................................................160
Printer Includes Power Switch and Power Button.....................................................................................160
Restarting the Printer............................................................................................................................................160
Printer Fails to Power On .....................................................................................................................................161
Printer Resets or Turns Off Frequently...........................................................................................................161
Document Prints From Wrong Tray................................................................................................................161
Automatic 2-Sided Printing Problems............................................................................................................162
Paper Tray Fails to Close .....................................................................................................................................162
Printing Takes Too Long ......................................................................................................................................162
Printer Fails to Print ...............................................................................................................................................163
Printer Makes Unusual Noises...........................................................................................................................163
Condensation Has Formed Inside the Printer ............................................................................................164
Paper Jams ........................................................................................................................................................................165

Contents
8 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Locating Paper Jams .............................................................................................................................................165
Minimizing Paper Jams ........................................................................................................................................166
Clearing Paper Jams ..............................................................................................................................................167
Troubleshooting Paper Jams .............................................................................................................................177
Print-Quality Problems..........................................................................................................................................179
Copy and Scan Problems.....................................................................................................................................184
Fax Problems ............................................................................................................................................................185
Getting Help......................................................................................................................................................................187
Control Panel Messages.......................................................................................................................................187
Using the Integrated Troubleshooting Tools .............................................................................................188
Online Support Assistant .....................................................................................................................................188
Remote Services ......................................................................................................................................................188
Information Pages .................................................................................................................................................189
More Information...................................................................................................................................................189
A Specifications 191
Printer Configurations and Options........................................................................................................................192
Available Configurations.....................................................................................................................................192
Standard Features..................................................................................................................................................192
Options and Upgrades .........................................................................................................................................193
Physical Specifications..................................................................................................................................................194
Weights and Dimensions.....................................................................................................................................194
Physical Specifications for Standard Configuration................................................................................194
Physical Specifications for Standard Configuration with Optional 550-Sheet Feeder.............195
Clearance Requirements for Standard Configuration ............................................................................195
Clearance Requirements with Optional 550-Sheet Feeder ..................................................................
196
Environmental Specifications....................................................................................................................................197
Temperature.............................................................................................................................................................197
Relative Humidity ...................................................................................................................................................197
Elevation.....................................................................................................................................................................197
Electrical Specifications................................................................................................................................................198
Power Supply Voltage and Frequency ...........................................................................................................198
Power Consumption ..............................................................................................................................................198
ENERGY STAR Qualified Product .....................................................................................................................198
Performance Specifications........................................................................................................................................199
Print Speed ................................................................................................................................................................199
B Regulatory Information 201
Basic Regulations............................................................................................................................................................202
United States FCC Regulations.........................................................................................................................202
Canada........................................................................................................................................................................202
European Union ......................................................................................................................................................203
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............203
Germany.....................................................................................................................................................................205
Turkey RoHS Regulation ......................................................................................................................................206
Regulatory Information for 2.4 GHz Wireless Network Adapter........................................................206

Contents
Xerox® WorkCentre® 3655 Multifunction Printer 9
User Guide
Copy Regulations............................................................................................................................................................207
United States............................................................................................................................................................207
Canada........................................................................................................................................................................208
Other Countries .......................................................................................................................................................209
Fax Regulations ...............................................................................................................................................................210
United States............................................................................................................................................................210
Canada........................................................................................................................................................................212
European Union ......................................................................................................................................................212
South Africa ..............................................................................................................................................................212
New Zealand.............................................................................................................................................................213
Material Safety Data Sheets......................................................................................................................................214
C Recycling and Disposal 215
All Countries ......................................................................................................................................................................216
North America..................................................................................................................................................................217
European Union...............................................................................................................................................................218
Domestic/Household Environment .................................................................................................................218
Professional/Business Environment ................................................................................................................218
Collection and Disposal of Equipment and Batteries..............................................................................219
Battery Symbol Note.............................................................................................................................................219
Battery Removal......................................................................................................................................................219
Other Countries................................................................................................................................................................220

Xerox® WorkCentre® 3655 Multifunction Printer 11
User Guide
This chapter includes:
•Electrical Safety .................................................................................................................................................................... 12
•Operational Safety .............................................................................................................................................................. 14
•Maintenance Safety ........................................................................................................................................................... 16
•Printer Symbols ..................................................................................................................................................................... 17
• Environmental, Health, and Safety Contact Information .................................................................................. 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
12 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Electrical Safety
This section includes:
•General Guidelines .............................................................................................................................................................. 12
•Power Cord.............................................................................................................................................................................. 13
•Emergency Turn Off............................................................................................................................................................ 13
• Laser Safety............................................................................................................................................................................ 13
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
Xerox® WorkCentre® 3655 Multifunction Printer 13
User Guide
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of the
printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Do not plug or unplug the power cord while the power switch is in the On position.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.

Safety
14 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
•Do not remove any paper trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, see Physical Specifications on page 194.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation on page 197.

Safety
Xerox® WorkCentre® 3655 Multifunction Printer 15
User Guide
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.

Safety
16 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

Safety
Xerox® WorkCentre® 3655 Multifunction Printer 17
User Guide
Printer Symbols
Symbol Description
Warning:
Indicates a hazard which, if not avoided, could result in death or serious injury.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not expose the imaging unit to direct sunlight.
Do not touch the part or area of the printer.
Warning:
Wait for the printer to cool for the specified time before touching the fuser.
This item can be recycled. For details, see Recycling and Disposal on page 215.

Safety
18 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: [phone]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox® WorkCentre® 3655 Multifunction Printer 19
User Guide
This chapter includes:
•Parts of the Printer............................................................................................................................................................... 20
•Power Saver Mode ............................................................................................................................................................... 25
•Information Pages .............................................................................................................................................................. 26
•Administrative Features.................................................................................................................................................... 27
• More Information ................................................................................................................................................................ 29
2
Features

Features
20 Xerox® WorkCentre® 3655 Multifunction Printer
User Guide
Parts of the Printer
This section includes:
•Front View............................................................................................................................................................................... 20
•Rear View................................................................................................................................................................................. 21
•Internal Parts ......................................................................................................................................................................... 22
• Control Panel.......................................................................................................................................................................... 23
Front View
1. Tray 1
2. Bypass Tray
3. Front Door
4. Output Tray Paper Stop
5. Control Panel
6. Duplex Automatic Document Feeder
7. Staple Cartridge Door
8. Output Tray
9. Front Door Handle
10. Optional 550-Sheet Feeders (Trays 2–4)