Xerox WorkCentre 7220 User manual

Xerox®WorkCentre®7220/7220i/7225/7225i
Color Multifunction Printer
2016 Xerox®ConnectKey®Technology User
Guide

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Document version 1.3: February 2016
BR14435_en-us

Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 3
User Guide
Contents
1 Safety 11
Notices and Safety....................................................................................................................................................... 12
General Guidelines................................................................................................................................................ 12
Electrical Safety............................................................................................................................................................. 13
Power Cord .............................................................................................................................................................. 13
Emergency Turn Off............................................................................................................................................. 14
Telephone Line Cord............................................................................................................................................ 14
Laser Safety............................................................................................................................................................. 14
Operational Safety....................................................................................................................................................... 15
Printer Location ..................................................................................................................................................... 15
Operational Guidelines ....................................................................................................................................... 15
Printer Supplies ...................................................................................................................................................... 16
Ozone Release........................................................................................................................................................ 16
Maintenance Safety .................................................................................................................................................... 17
Printer Symbols.............................................................................................................................................................. 18
Environmental, Health, and Safety Contact Information............................................................................. 19
2 Features 21
Parts of the Printer ....................................................................................................................................................... 22
Left Front View....................................................................................................................................................... 22
Right Rear View ..................................................................................................................................................... 23
Telephone and Fax Connection....................................................................................................................... 24
Internal Components .......................................................................................................................................... 24
Document Feeder ................................................................................................................................................. 25
Control Panel .......................................................................................................................................................... 25
Integrated Office Finisher ................................................................................................................................. 27
Office Finisher LX .................................................................................................................................................. 27
Wireless Network Adapter ................................................................................................................................. 28
Information Pages ....................................................................................................................................................... 29
Printing the Configuration Report.................................................................................................................. 29
Administration Features............................................................................................................................................. 30
Accessing the Printer ........................................................................................................................................... 30
Xerox®CentreWare®Internet Services ........................................................................................................ 32
Finding the IP Address of the Printer ............................................................................................................ 33
Automatic Data Collection................................................................................................................................ 33
Billing and Usage Information ........................................................................................................................ 33
Xerox ConnectKey Apps ............................................................................................................................................. 34
More Information......................................................................................................................................................... 35
Welcome Center.................................................................................................................................................... 36
3 Installation and Setup 37

Contents
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User Guide
Installation and Setup Overview............................................................................................................................. 38
Physically Connecting the Printer to the Network.................................................................................... 38
Connecting to a Telephone Line ..................................................................................................................... 38
Turning the Printer On and Off........................................................................................................................ 39
Initial Printer Setup.............................................................................................................................................. 40
USB Cover ................................................................................................................................................................ 41
Optimizing Printer Performance...................................................................................................................... 41
Modifying General Settings ...................................................................................................................................... 42
Setting Energy Saver Mode............................................................................................................................... 42
Setting the Date and Time at the Control Panel ...................................................................................... 43
Installing the Software............................................................................................................................................... 44
Operating System Requirements.................................................................................................................... 44
Installing Drivers and Utilities for Windows ............................................................................................... 44
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later ................................... 45
Installing Drivers and Utilities for UNIX and Linux.................................................................................. 46
Other Drivers........................................................................................................................................................... 47
4 Paper and Media 49
Supported Paper............................................................................................................................................................ 50
Recommended Media......................................................................................................................................... 50
Ordering Paper ....................................................................................................................................................... 50
General Paper Loading Guidelines ................................................................................................................. 50
Paper That Can Damage Your Printer........................................................................................................... 51
Paper Storage Guidelines................................................................................................................................... 51
Supported Paper Types and Weights for 1-Sided Printing.................................................................... 52
Supported Standard Paper Sizes..................................................................................................................... 52
Supported Paper Sizes and Weights for Automatic 2-Sided Printing................................................ 53
Supported Custom Paper Sizes........................................................................................................................ 53
Loading Paper ................................................................................................................................................................ 54
Loading Paper in Trays 1–4............................................................................................................................... 54
Loading Paper in Tray 5...................................................................................................................................... 57
Setting the Guide Locks in the 500-Sheet Adjustable Trays................................................................. 59
Changing Paper Size, Type, and Color .......................................................................................................... 60
Changing Paper Size, Type, and Color .......................................................................................................... 61
Printing on Special Paper........................................................................................................................................... 62
Envelopes ................................................................................................................................................................. 62
Labels......................................................................................................................................................................... 65
Glossy Cardstock ................................................................................................................................................... 68
Transparencies....................................................................................................................................................... 69
5 Printing 71
Printing Overview.......................................................................................................................................................... 72
Selecting Printing Options ......................................................................................................................................... 73
Print Driver Help .................................................................................................................................................... 73
Windows Printing Options................................................................................................................................. 74
Macintosh Printing Options .............................................................................................................................. 76

Contents
Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 5
User Guide
Managing Jobs .............................................................................................................................................................. 77
Managing Jobs at the Control Panel ............................................................................................................. 77
Managing Secure and Held Print Jobs .......................................................................................................... 78
Managing Jobs in Xerox®CentreWare®Internet Services.................................................................... 79
Printing Features........................................................................................................................................................... 80
Printing on Both Sides of the Paper............................................................................................................... 80
Selecting Paper Options for Printing.............................................................................................................. 81
Printing Multiple Pages to a Single Sheet.................................................................................................... 81
Printing Booklets ................................................................................................................................................... 82
Using Image Options .......................................................................................................................................... 82
Using Special Pages ............................................................................................................................................. 83
Scaling....................................................................................................................................................................... 85
Printing Watermarks............................................................................................................................................ 86
Printing Mirror Images........................................................................................................................................ 87
Creating and Saving Custom Sizes................................................................................................................. 87
Selecting Job Completion Notification for Windows .............................................................................. 88
Printing Special Job Types......................................................................................................................................... 89
Secure Print ............................................................................................................................................................. 89
Sample Set............................................................................................................................................................... 91
Delay Print ............................................................................................................................................................... 92
Saved Job................................................................................................................................................................. 92
Held Print Jobs ............................................................................................................................................................... 95
Releasing Held Print Jobs................................................................................................................................... 95
Print From ........................................................................................................................................................................
96
Printing from a USB Flash Drive...................................................................................................................... 96
Printing from Saved Jobs ................................................................................................................................... 96
Printing from Mailbox ......................................................................................................................................... 97
Printing from Xerox®CentreWare®Internet Services............................................................................. 97
6 Copying 99
Basic Copying...............................................................................................................................................................100
Document Glass...................................................................................................................................................100
Document Feeder ...............................................................................................................................................101
Selecting Copy Settings............................................................................................................................................102
Basic Settings .......................................................................................................................................................103
Image Quality Settings.....................................................................................................................................107
Layout Settings....................................................................................................................................................110
Output Format Settings....................................................................................................................................113
ID Card Copying..................................................................................................................................................121
Advanced Copying..............................................................................................................................................125
7 Scanning 127
Basic Scanning.............................................................................................................................................................128
Document Feeder .......................................................................................................................................................129
Document Glass ..........................................................................................................................................................130
Scanning to a Folder..................................................................................................................................................131

Contents
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Scanning to the Public Folder.........................................................................................................................131
Scanning to a Private Folder...........................................................................................................................132
Creating a Private Folder .................................................................................................................................132
Retrieving Scan Files ..........................................................................................................................................133
Scanning to Network File Repositories ...............................................................................................................134
Scanning to a Predefined Network File Repository................................................................................134
Adding a Scan Destination..............................................................................................................................135
Scanning to Your Home Directory........................................................................................................................136
Setting Scan Options.................................................................................................................................................137
Changing the Basic Scan Settings................................................................................................................137
Selecting Advanced Settings ..........................................................................................................................138
Selecting Layout Adjustments .......................................................................................................................140
Selecting Filing Options....................................................................................................................................141
Building a Scan Job ............................................................................................................................................142
Scanning to a USB Flash Drive...............................................................................................................................143
Scanning to an Email Address................................................................................................................................144
Sending a Scanned Image to an Email Address .....................................................................................144
Setting Email Options........................................................................................................................................145
Scanning to a Destination.......................................................................................................................................148
Sending a Scanned Image to a Destination.............................................................................................148
Scanning to a Computer ..........................................................................................................................................150
Scanning to a Computer ..................................................................................................................................150
Using One-Touch Scanning.....................................................................................................................................151
8 Faxing 153
Configuring the Printer for Faxing .......................................................................................................................
154
Basic Faxing ..................................................................................................................................................................155
Document Glass...................................................................................................................................................155
Document Feeder ...............................................................................................................................................156
Sending an Embedded Fax .....................................................................................................................................157
Basic Fax Settings...............................................................................................................................................158
Selecting Fax Options........................................................................................................................................162
Sending a Server Fax .................................................................................................................................................169
Basic Server Fax Settings .................................................................................................................................170
Selecting Server Fax Options ..........................................................................................................................172
Sending an Internet Fax ..........................................................................................................................................175
Basic Internet Fax Settings .............................................................................................................................176
Selecting Internet Fax Options......................................................................................................................178
Building a Fax Job.......................................................................................................................................................183
Sending a LAN Fax .....................................................................................................................................................184
Using the Address Book............................................................................................................................................186
Adding an Individual Entry to the Device Address Book......................................................................186
Editing an Individual Address Book Entry..................................................................................................187
Editing or Deleting Favorites in the Device Address Book...................................................................187

Contents
Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 7
User Guide
9 Maintenance 189
General Precautions...................................................................................................................................................190
Cleaning the Printer ...................................................................................................................................................191
Cleaning the Document Glass and Document Cover............................................................................191
Cleaning the Document Feed Rollers ..........................................................................................................192
Cleaning the Printer Exterior...........................................................................................................................192
Cleaning the Printer Interior...........................................................................................................................193
Routine Maintenance................................................................................................................................................197
Replacing the Toner Cartridges.....................................................................................................................197
Replacing the Waste Toner Container........................................................................................................199
Replacing the Drum Cartridges .....................................................................................................................201
Replacing the Transfer Belt Cleaner ............................................................................................................204
Replacing the Second Bias Transfer Roller................................................................................................206
Resetting Supply Life Counters......................................................................................................................209
Replacing Staple Cartridges............................................................................................................................209
Emptying the Hole Punch Waste Container .............................................................................................214
Billing and Usage Information ..............................................................................................................................216
Ordering Supplies........................................................................................................................................................217
Locating the Serial Number ............................................................................................................................217
Consumables ........................................................................................................................................................217
Routine Maintenance Items...........................................................................................................................217
Other Supplies......................................................................................................................................................218
When to Order Supplies....................................................................................................................................218
Viewing Printer Supply Status........................................................................................................................218
Recycling Supplies...............................................................................................................................................218
Moving the Printer......................................................................................................................................................219
10 Troubleshooting 221
General Troubleshooting .........................................................................................................................................222
Printer Has Two Power Switches ...................................................................................................................222
Restarting the Printer ........................................................................................................................................223
Printer Does Not Turn On.................................................................................................................................223
Printer Resets or Turns Off Frequently........................................................................................................224
Printing Takes Too Long...................................................................................................................................224
Document Fails to Print....................................................................................................................................225
Document Prints from Wrong Tray..............................................................................................................226
Printer is Making Unusual Noises..................................................................................................................226
Automatic 2-Sided Printing Problems .........................................................................................................226
Date and Time Are Incorrect..........................................................................................................................226
Scanner Errors.......................................................................................................................................................227
Jams.................................................................................................................................................................................228
Clearing Paper Jams ..........................................................................................................................................229
Clearing Jams in the Office Finisher LX ......................................................................................................242
Minimizing Paper Jams.....................................................................................................................................243
Troubleshooting Paper Jams ..........................................................................................................................245
Clearing Staple Jams .........................................................................................................................................248

Contents
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Clearing Hole Punch Jams ...............................................................................................................................253
Print-Quality Problems ..............................................................................................................................................254
Controlling Print Quality...................................................................................................................................254
Troubleshooting Print-Quality Problems ....................................................................................................257
Copy and Scan Problems..........................................................................................................................................263
Fax Problems ................................................................................................................................................................264
Problems Sending Faxes...................................................................................................................................264
Problems Receiving Faxes................................................................................................................................265
Printing Fax Reports...........................................................................................................................................266
Getting Help..................................................................................................................................................................267
Control Panel Messages ...................................................................................................................................267
Using the Integrated Troubleshooting Tools...........................................................................................268
More Information...............................................................................................................................................271
A Specifications 273
Printer Configurations and Options.....................................................................................................................274
Standard Features ..............................................................................................................................................274
Available Configurations..................................................................................................................................275
Options and Upgrades......................................................................................................................................275
Physical Specifications..............................................................................................................................................276
Base Configuration.............................................................................................................................................276
Configuration with Integrated Office Finisher ........................................................................................276
Configuration with Office Finisher LX and Booklet Maker ..................................................................276
Clearance Requirements ..................................................................................................................................277
Environmental Specifications.................................................................................................................................278
Temperature.........................................................................................................................................................
278
Relative Humidity ...............................................................................................................................................278
Elevation.................................................................................................................................................................278
Electrical Specifications............................................................................................................................................279
ENERGY STAR Qualified Product...................................................................................................................279
Germany - Blue Angel........................................................................................................................................279
Recycling Supplies...............................................................................................................................................279
Performance Specifications ....................................................................................................................................280
Printing Resolution .............................................................................................................................................280
Print Speed ............................................................................................................................................................280
Environmental, Health, and Safety Contact Information...........................................................................281
B Regulatory Information 283
Basic Regulations........................................................................................................................................................284
United States FCC Regulations......................................................................................................................284
Canada....................................................................................................................................................................284
European Union Radio Interference............................................................................................................285
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............285
Germany.................................................................................................................................................................287
Turkey RoHS Regulation...................................................................................................................................287

Contents
Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 9
User Guide
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................287
Ozone Release......................................................................................................................................................288
Copy Regulations ................................................................................................................................................288
Fax Regulations ...........................................................................................................................................................291
United States........................................................................................................................................................291
Canada....................................................................................................................................................................293
European Union...................................................................................................................................................293
New Zealand.........................................................................................................................................................294
Product Safety Certification ...................................................................................................................................295
Material Safety Data Sheets ..................................................................................................................................296
C Recycling and Disposal 297
All Countries..................................................................................................................................................................298
North America..............................................................................................................................................................299
European Union...........................................................................................................................................................300
Domestic/Household Environment ..............................................................................................................300
Professional/Business Environment .............................................................................................................300
Collection and Disposal of Equipment and Batteries............................................................................301
Battery Symbol Note .........................................................................................................................................301
Battery Removal..................................................................................................................................................301
Other Countries............................................................................................................................................................302

Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 11
User Guide
This chapter includes:
•Notices and Safety.......................................................................................................................................................... 12
•Electrical Safety................................................................................................................................................................ 13
•Operational Safety .......................................................................................................................................................... 15
•Maintenance Safety ....................................................................................................................................................... 17
•Printer Symbols................................................................................................................................................................. 18
•Environmental, Health, and Safety Contact Information ................................................................................ 19
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
12 Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer
User Guide
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. For more information, contact your Xerox
representative.
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts that you can maintain or
service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 13
User Guide
Electrical Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. For more information, contact your Xerox
representative.
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is grounded properly.
Electrical products can be hazardous if misused.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Replace the power cord if it becomes frayed or worn.
•Do not unplug or plug the power cord while the printer is turned on.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
•The electrical outlet must be near the printer and must be easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
For details, see Turning the Printer On and Off on page 39.

Safety
14 Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer
User Guide
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Telephone Line Cord
WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.

Safety
Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 15
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight
of the printer. To find the weight for your printer configuration, see Physical Specifications on page
276.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at elevations recommended in Elevation on page 278.
Operational Guidelines
•Do not remove the paper source tray that you selected in either the print driver or control panel
while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.

Safety
16 Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer
User Guide
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all supplies in accordance with the instructions given on the package or container.
•Keep all supplies away from the reach of children.
•Never burn supplies.
•When handling supplies, avoid skin or eye contact. Eye contact can cause irritation and
inflammation. Do not attempt to disassemble supplies, which can increase the risk of skin or eye
contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The
Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary
outside these areas. Please contact your Xerox representative for details.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

Safety
Xerox®WorkCentre®7220/7220i/7225/7225i Color Multifunction Printer 17
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Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox supplies
recycling programs, go to www.xerox.com/gwa.

Safety
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Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could damage property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the item.
Do not lift here.
Hot surface. Wait the indicated time before handling.
This item can be recycled. For details, see Recycling and Disposal on page 297.

Safety
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User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States: 1-800 828-6571
Canada: 1-800 828-6571
Europe: [phone]
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.