Xiotech Emprise 7000 User manual

Xiotech Corporation
6455 Flying Cloud Drive
Eden Prairie, MN 55344-3305
www.xiotech.com
Main: 952.983.3000
Fax: [phone]
Customer Support: 1.800.734.4716
IMPORTANT NOTICE
This manual is provided to you by Xiotech Corporation ("Xiotech"), and your receipt and use of this manual
is subject to your agreement to the following conditions:
• This manual and the information it contains are the property of Xiotech and are confidential. You
will keep this manual in a secure location and not disclose or make available its contents to any
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• Reproduction or distribution of this document, in whole or in part, may only be made with Xiotech's
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• This manual is not an endorsement or recommendation of any of the products or services provided
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• Use of this manual does not assure legal or regulatory compliance.
• This document is not a warranty of any kind. The only warranties given in connection with this
product are those contained in Xiotech's standard terms and conditions.
• Xiotech, Magnitude, Magnitude 3D, and TimeScale are registered trademarks of Xiotech
Corporation. Emprise, ISE, Dimensional Storage Cluster, DataScale, and GeoRAID are
trademarks of Xiotech Corporation. Other trademarks or service marks contained herein are the
property of their respective owners. Trademarks and service marks belonging to third parties
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right or title or other proprietary interest in any mark is transferred because of this document.
Part Number 160178 Rev B
© 2009 Xiotech Corporation. All rights reserved.

Emprise 7000 Installation and Service Guide i
Emprise 7000 Installation and Service Guide
Emprise 7000 Installation Checklist...........................................................1
Rack Mount Components............................................................................................... 1
Cable the Emprise 7000................................................................................................. 2
Power Up and Configure the Emprise 7000 Components............................................. 3
Chapter 1: Before Installation ....................................................................5
Emprise 7000 System Components .................................................................................... 6
Emprise 7000 System Packaging........................................................................................ 6
Choosing a Location............................................................................................................7
Installation Requirements .................................................................................................... 8
Power Considerations.......................................................................................................... 9
Using a UPS ........................................................................................................................ 9
Power Implementation ................................................................................................. 10
Emprise 7000 System Specifications................................................................................. 12
Configuration Specifications......................................................................................... 12
Connectivity Specifications .......................................................................................... 12
Emprise 7000 Environmental Specifications................................................................ 12
Component Physical Specifications............................................................................. 13
ICON Physical Specifications................................................................................. 13
ISE Physical Specifications.................................................................................... 13
System Controller Physical Specifications............................................................. 13
Storage Fabric Switch Specifications........................................................................... 14
Management Network Switch Specifications............................................................... 14
PDU Specifications ...................................................................................................... 15
Electrical Specifications ......................................................................................... 15
Physical Specifications........................................................................................... 15
Environmental Specifications................................................................................. 16
Chapter 2: Rack Mounting Emprise 7000 Components...........................17
Recommended Placement of Components....................................................................... 18
Rack Mounting an ISE....................................................................................................... 19
Unpacking the ISE ....................................................................................................... 19
ISE Crate................................................................................................................ 19
ISE Carton.............................................................................................................. 21
Assembling and Installing the Rail Kit.......................................................................... 22
Installing the ISE Chassis ............................................................................................ 23
Installing DataPacs ...................................................................................................... 24
Installing Batteries........................................................................................................ 24
Attaching the Bezel...................................................................................................... 25
Installing Power Supplies............................................................................................. 26
Rack Mounting the Switches.............................................................................................. 27
Rack Mounting the ICON Appliance.................................................................................. 28
Rack Mounting the System Controller ............................................................................... 31
Verifying that the Air Deflector and Cards are Seated Properly................................... 32
Installing Storage-Side FCICs or NICs into the System Controller(s).......................... 34
Rack Mounting a System Controller............................................................................. 35
Rack Mounting the PDU .................................................................................................... 37

Emprise 7000 Installation and Service Guide
Emprise 7000 Installation and Service Guide ii
Chapter 3: Cabling the Emprise 7000......................................................39
Connecting the ISE and ICON Power Cords..................................................................... 40
Connecting the System Controllers and ISE to the Storage Fabric................................... 41
Cable Routing Example: Maximum Performance........................................................ 42
Cable Routing Example: Optimize Performance.......................................................... 43
Cable Routing Example: Minimize Switches................................................................ 44
Connecting Servers to the Emprise 7000.......................................................................... 45
Connecting Ethernet Cables to the ISE and Network........................................................ 47
Private Network Support.............................................................................................. 47
Chapter 4: Configuring the Emprise 7000 ...............................................49
Emprise 7000 Configuration Guide.................................................................................... 50
Powering Up and Configuring the Switches....................................................................... 51
Storage Fabric Switches.............................................................................................. 51
Basic Setup............................................................................................................ 51
Configure the Switch.............................................................................................. 53
Ethernet Switches........................................................................................................ 54
Front-End Fabric SAN Switch...................................................................................... 54
Powering Up and Configuring an ISE................................................................................ 55
Upgrading Firmware..................................................................................................... 55
Configuring the ISE...................................................................................................... 55
Powering Up and Configuring ICON.................................................................................. 56
Powering Up and Configuring a System Controller ........................................................... 57
Powering Up the Servers and Zoning Them...................................................................... 59
Configuring the Emprise 7000 System .............................................................................. 60
Log In to ICON Manager.............................................................................................. 60
Configure the Emprise in ICON Manager .................................................................... 60
Chapter 5: Servicing the Emprise 7000...................................................63
Status Reporting................................................................................................................64
ICON Manager Physical View...................................................................................... 64
ICON Manager Event Log............................................................................................ 65
Component LEDs......................................................................................................... 65
Emprise 7000 Field Replaceable Units.............................................................................. 66
Replacing an ISE Chassis ................................................................................................. 67
Adding an ISE.................................................................................................................... 67
Replacing ISE Components............................................................................................... 68
Replacing an SFP........................................................................................................ 68
Replacing a Power Supply........................................................................................... 69
Replacing the Battery Unit ........................................................................................... 71
Detecting a Failed Battery Unit .............................................................................. 71
Removing an Operational Battery.......................................................................... 71
Removing/Replacing the Battery............................................................................ 72
Replacing a Managed Reliability Controller (MRC)...................................................... 73
Detecting a Failed MRC......................................................................................... 73
Removing an MRC................................................................................................. 74
Installing the Replacement MRC............................................................................ 75
Replacing a DataPac ................................................................................................... 76
Detecting a Failed DataPac ................................................................................... 77

Emprise 7000 Installation and Service Guide
Emprise 7000 Installation and Service Guide iii
Removing a DataPac............................................................................................. 78
Installing a New DataPac....................................................................................... 81
Replacing System Controller Components........................................................................ 83
Replacing a System Controller Power Supply ............................................................. 84
Replacing a System Controller Interface Card............................................................. 85
Replacing a System Controller Fan ............................................................................. 89
Replacing an Emprise 7000 Controller.............................................................................. 92
Upgrading a System Controller for iSCSI .......................................................................... 97
Replacing the ICON Appliance.......................................................................................... 99
Returning a System Controller to its Initial State ............................................................. 101
Upgrading the Controller Firmware with a CD................................................................. 102
What You Will Need................................................................................................... 102
Instructions................................................................................................................. 102
Changing ICON Network Settings ................................................................................... 104
Changing ICON Network Settings Through ICON Manager...................................... 104
Changing ICON Network Settings Through a Terminal Emulator.............................. 105
Replacing a Power Distribution Unit ................................................................................ 106
Using the CLI to Maintain the ISE.................................................................................... 107
Connecting a Service Console................................................................................... 107
Using the ISE’s CLI.................................................................................................... 107
Restarting the ISE...................................................................................................... 108
Shutting Down the ISE............................................................................................... 109
Upgrading MRC Firmware ......................................................................................... 110
Step 1: Upload the File......................................................................................... 111
Step 2: Upgrade the Firmware—ISE’s CLI .......................................................... 111
Step 3: Commit the Firmware .............................................................................. 112
Canceling the Upgrade ........................................................................................ 113
Upgrade Completion ............................................................................................ 113
Confirming the Upgrade....................................................................................... 113
Upgrading DataPac Firmware.................................................................................... 114
Upgrading DataPac Firmware.............................................................................. 114

Emprise 7000 Installation and Service Guide 1
Emprise 7000
Installation Checklist
Rack Mount Components
Task Reference
Rack mount ISE. See page 19.
Rack mount the switches:
• Storage fabric
• Ethernet
• Front-end fabric SAN
See page 27.
See manufacturer’s
documentation for
installation procedures
Rack mount the ICON appliance. See page 28.
Rack mount the system controllers:
• Verify the air deflector and cards are seated
properly.
• Install storage side interface cards.
• Rack mount the controllers.
See page 31.
Rack mount the PDUs. See page 37.

Emprise 7000 Installation and Service Guide 2
Cable the Emprise 7000
Task Reference
Connect the power cords to the ISE and ICON appliance.
(Do not connect the controller power cords yet.) See page 40.
Open the Emprise 7000 Configuration Guide to obtain
the port assignments needed to cable the system. http://support.xiotech.com
Connect the system controllers and ISE to the storage
fabric. See page 41.
Connect the servers to the Emprise 7000. See page 45.
Connect the Ethernet cables to the ISE and network. See page 47.

Emprise 7000 Installation and Service Guide 3
Power Up and Configure the Emprise 7000 Components
Task Reference
Refer to the Emprise 7000 Configuration Guide for the IP
addresses needed for the following steps. http://support.xiotech.com
Power up and configure the switches.
• Storage Fabric
• Ethernet
• Front-end fabric SAN switch
See page 51.
See page 54.
See “Zoning
Requirements” at
http://support.xiotech.com
ISE:
• Power on all ISE in logical order
• Run the setup utility
• Verify each IP address
See page 55.
ICON appliance:
• Power up the ICON
• Upgrade the ICON
See page 56.
Connect the power cords to the controllers. If the
controllers do not power up, power them up. Configure
the controllers.
See page 57.
Power up and zone the servers. See page 59.
Log in to ICON Manager and configure the Emprise
7000. See page 60.

Emprise 7000 Installation and Service Guide 5
Chapter 1: Before Installation
This guide contains detailed instructions for installing and servicing the components of a Xiotech
Emprise™ 7000 system.
Important: Check http://support.xiotech.com for updates to this guide and other publications
about the Emprise 7000 system.
The following four types of advisories are used in this guide:
Use caution when handling electrical equipment. Advisories cover only the procedures outlined
in this manual. Not all situations may have been addressed. Xiotech does not claim to have
covered every condition or situation that may require a Caution or Warning. Please refer to the
documentation for any other peripherals when you are installing or reconfiguring equipment.
Note:
Text set off this way presents reminders, tips, or suggestions that may make it
easier to configure and administer an Emprise 7000 system.
Best Practice:
Text set off this way presents Xiotech recommendations for configuring and
managing an Emprise system.
Caution:
This advisory cautions the user to situations that might cause data loss or
damage to an Emprise system.
Warning:
This advisory warns the user of situations that could result in personal injury.

Emprise 7000 Installation and Service Guide 6
Emprise 7000 System Components
The Emprise system includes the following components:
• The Intelligent CONtrol platform (ICON)
• Two system controllers
• Up to 64 Intelligent Storage Elements (ISE)
• One or more host-side Fibre Channel switches for connecting servers to the Emprise
7000 (see http://support.xiotech.com for a list of supported switches)
• Emprise 7000 Storage Fabric (Fibre Channel switches for interconnection of the Emprise
7000 controllers and ISE)
• Emprise 7000 Management Network (Ethernet switches for private Ethernet network)
Emprise 7000 System Packaging
The Emprise system is shipped in at least 5 separate containers:
• The ICON system ships in a large packing box.
• Each system controller ships in a large packing box.
• Each Intelligent Storage Element (ISE) ships in a large packing box.
• A small accessory carton contains the fiber cables and any other items necessary for
installing and operating the Emprise system. Note that the Category 5 (CAT-5) Ethernet
cables are not supplied for iSCSI systems.
When you receive the system, visually inspect the exterior of all packaging. If you see any
damage, contact Xiotech Customer Support at 1.800.734.4716 immediately and they will advise
you of the appropriate action. Use anti-static precautions before removing any of the package
contents. Inspect the system components for damage. If any discrepancy or damage is apparent,
contact Xiotech Customer Support immediately.
Note:
Because the Emprise system components are large and heavy, use a cart to
move the units as close as possible to the location of the rack while they are
still in the packing boxes.
Caution:
If the components have been removed from the packaging, use a grounded
cart.