Xircom RealPort CardBus Ethernet 10/100 + Modem 56 User manual

RealPortTM
CardBus Ethernet 10/100
+Modem 56
User’s Guide

March 1999
Xircom reserves the right to make improvements and/or changes in
the products and programs described in this User’s Guide at any
timewithoutnotice.
The software described in this User’s Guide is furnished under a
license and may be used or copied only in accordance with such
license.
©1999 Xircom, Inc. All rights reserved. Neither this publica-
tion nor any part of this publication may be copied, photocopied,
reproduced, translated or reduced to any electronic medium or
machine readable form without the prior written permission of
Xircom.
Xircom is a registered trademark and RealPort, RealView,
GlobalACCESS, Xcessories, BatterySave, CountrySelect, Digital
Shield, Cellular Connection Kit, and GSM Connection Kit are
trademarks of Xircom, Inc. K56flex is a trademark of Lucent
Technologies, Inc. and Rockwell International.
Some of the product names herein have been used for identifica-
tion purposes only and may be trademarks of their respective
companies.
801-0273-001A 3/99

Contents
Hardware Installation............................ 1-1
Windows 95 and 98 Installation ............ 2-1
Plug and Play Installation.................................................... 2-1
Troubleshooting Modem Installation ................................... 2-3
Windows 95 and 98 Driver Parameters................................ 2-5
Windows NT 4.0 Installation .................. 3-1
Installing under NT 4.0........................................................ 3-1
Windows NT Driver Parameters ........................................... 3-3
Diagnostics and Troubleshooting .......... 4-1
Diagnostic Self Tests .......................................................... 4-1
Troubleshooting Checklist................................................... 4-3
Keyword Reference (All Drivers) ..........................................4-4
Appendixes............................................A-1
A. Support Services.............................................................A-1
B. Specifications .................................................................A-4
C. Lifetime Limited Warranty ...............................................A-5
D. Regulatory Agency Notices .............................................A-8
E. Software License Agreement......................................... A-18
Windows 95, 98 and NT Online Documentation
See the Help file HELPDOCS.HLP on the Xircom CD-ROM
for additional information. After running SETUP.EXE, access
this file from the Xircom Utilities program group.
Windows 3.x Installation Utility
For Windows 3.x environments, run the Installation
Program INSTALL.EXE from the Xircom CD-ROM. For
additional configuration information, see the Windows Help
file HELPDOCS.HLP on the Xircom CD-ROM.

iv RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
IBM OS/2 installation
For IBM OS/2 installation instructions, see the Windows
Help file HELPDOCS.HLP on the Xircom CD-ROM.

Hardware Installation 1-1
CHAPTER 1
Hardware Installation
The Xircom RealPort CardBus Ethernet 10/100+Modem 56 pro-
vides access to both 10Mbps and 100Mbps networks with a single
cable, and auto-negotiates 10Mbps or 100Mbps network speed.
Modem speeds up to 56Kbps are supported, using either the V.90
or K56flex standard. The RealPort Integrated PC Card plugs into a
Type III or dual Type II PC Card slot.
Category 5 (data grade) unshielded twisted pair (UTP)
cabling is required for 100Mbps, Category 3 or 5 for 10Mbps.
Installation Overview
Follow the instructions in this chapter to install the RealPort™
CardBus Ethernet 10/100+Modem 56 Integrated PC Card hardware
and network cabling. Then proceed to the software installation
chapter for your operating system environment, as follows:
Chapter 2. Windows 95 and 98 Installation
Chapter 3. Windows NT Installation
Chapter 4. Diagnostics and Troubleshooting
Additional documentation for Windows 95, 98, NT, and 3.x,
IBM OS/2, and 32-bit ODI, is supplied in the file
HELPDOCS.HLP on the Xircom CD-ROM. After running
SETUP, view the file in the Xircom Utilities program group.
Power-SavingModes
The RealPort CardBus Ethernet 10/100+Modem 56 includes Xircom
BatterySave™ technology for maximum battery life on the road.
When the network cable is detached, the adapter enters low-power
mode. Normal power is restored when the cable is reattached.

1-2 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
Additional Features
Optional ISDN Connection Kit (Worldwide)
The Xircom ISDN Connection Kit provides high-speed digital
communicationsbyconnectingyourXircomGlobalACCESS™
RealPort Integrated PC Card Modem to an ISDN line.
Optional Digital Wireless Connection Kit (Worldwide)
The Xircom GSM Connection Kit™ (for digital wireless systems in
Europe, Asia, and the Americas) enables data transmission from your
mobile phone using the RealPort Integrated PC Card Modem.
Popular mobile phones using the following standards are supported:
GSM 900, 1800, 1900; DCS 1800; and PCS 1900.
Optional Analog Cellular Kit (U.S. and Canada only)
The Xircom Cellular Connection Kit™ (for analog cellular systems in
the U.S. and Canada) enables data transmission by cellular phone
using the RealPort Integrated PC Card Modem. Popular mobile
phones using AMPS analog cellular technology are supported.
Visit www.xircom.com for additional information on these kits..
Hardware Installation
PackageContents
• Xircom RealPort CardBus Ethernet 10/100+Modem 56 (Model
RBEM56G-100BTX)
• RJ-11 telephone line cord
• User’s Guide and Quick Installation Card
• Software and online documentation on CD-ROM
OtherRequirements
1For connection to a 100Base-TX Ethernet network, a
Category 5 (data grade) unshielded twisted pair (UTP) network
cable terminating in a male RJ-45 connector and connected to
a 100Mbps hub or switch.
2For connection to a 10Base-T Ethernet network, a network
cable terminating in a male RJ-45 connector and connected to
a 10Mbps hub or switch.

Hardware Installation 1-3
3For modem operations: an analog telephone line, RJ-11
modular telephone cable (supplied), and if needed, RJ-11
adapter for the local telephone system. Communications
software is required for modem and fax operations.
The two RJ-11 ports on the RealPort Integrated PC Card are
identical: use one to connect the modem to the telephone
line, the other for an approved telephone set. Some
countries prohibit or restrict use of two RJ-11 connections.
The CardBus adapter can only be used in CardBus-compli-
ant PC Card slots.
Inserting the RealPort Integrated PC Card
4LAN LINK
ORANGE - 100Mbps
GREEN - 10Mbps
1TRANSMIT/RECEIVE (YELLOW)
2CARRIER DETECT (GREEN) 3LAN ACTIVITY (YELLOW)
MODEM LEDs LAN LEDs
PC CARD TYPE III OR DUAL
TYPE II SLOT
1234

1-4 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
Connecting to a 100Base-TX or 10Base-T LAN (RJ-45)
Connecting Modem to the Telephone Network (RJ-11)
Connecting an Approved Telephone (RJ-11)
Connecting to a Wireless Handset for Data Transmission
RJ-45
RJ-11 connectors are identical: use
one for modem link, one for an
approved telephone. Some
countries prohibit or restrict use of
a second RJ-11 connection.
RJ-11
DO NOT PLUG AN RJ-11
CONNECTOR INTO THE
RJ-45 SOCKET.
GSM 900, 1800, 1900;
DCS 1800; PCS 1900;
AMPS Cellular; ISDN
(optional kits available)

CHAPTER 2
Windows 95 and 98 Installation
Plug and Play Installation
Plug and play installation of the Xircom RealPort CardBus Ether-
net 10/100+Modem 56 is supported under Windows 98 and
Windows 95 version 950b (OSR2) and later. Installation with these
versions of Windows is described in this chapter. For the latest
information on support for Windows 95 versions 950/950a, see
the README file on the Xircom CD-ROM.
Drivers Available
The following drivers for Windows 95 and 98 are supplied with
the RealPort CardBus Ethernet 10/100+Modem 56:
• NDIS3 (CBE.SYS)
• NDIS4 (CBEN4.SYS)
• 32-bit ODI (CBE.LAN) with promiscuous support
The NDIS3 driver CBE.SYS is installed by default using the
procedures in this chapter. For NDIS4 instructions, see the
README file on the Xircom CD-ROM.
32-Bit ODI Driver
If your environment requires use of the 32-bit ODI client driver
under Windows 95 (as indicated by your network administrator),
see the Windows Help file HELPDOCS.HLP on the Xircom CD-
ROM for instructions.

2-2 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
Installing under Windows 95 OSR2 and 98
Notes on Installation under Windows 95 OSR2 and Later
Windows 95 OSR2 (version 950b) and later has limited support for
CardBus multifunction (LAN+modem) devices. The RealPort
CardBus Ethernet 10/100+Modem 56 includes Xircom software
which enhances support for CardBus multifunction devices. See
the README file on the Xircom CD-ROM for additional informa-
tion on this software and for complete details on installation
under OSR2.
Prompt for Updated Files
During installation, the Xircom software may display a message
stating that certain Windows 95 VXD files need to be updated. See
the README file on the Xircom CD-ROM for additional informa-
tion on these files.
COM Port Assignment under Windows 95 and 98
COM5 is automatically assigned to the modem when the RealPort
CardBus Ethernet 10/100+Modem 56 is installed under Windows
95 or 98. TAPI-compatible Windows applications support the
COM5 setting. For applications that do not support COM5, you
can change the COM port assignment by running SETUP.EXE after
installation, then running the Xircom COM Port Selector from the
Xircom Utilities program group.
How to Create Floppy Disks for Software Installation
To create a set of floppy disks for use in installation, as an
alternative to using the Xircom CD-ROM, run MAKEDISK.BAT
from the Xircom CD-ROM to copy the required installation files to
two blank floppy disks.
Installing the RealPort CardBus Integrated PC Card
1With Windows running, insert the RealPort CardBus Ethernet
10/100+Modem 56 into the CardBus PC Card slot and connect
cables as shown in Chapter 1. Hardware Installation.
Proceed to step 2.

Windows 95 and 98 Installation 2-3
Plug and Play Installation (Versions 950b and later)
2When Windows displays the New Hardware Found window,
type the path to the Xircom CD-ROM and follow the instruc-
tions on the screen to complete the installation. Xircom files will
be copied from the Xircom CD-ROM and network and modem
functionality will be installed. If prompted again for network
drivers, type the path to the Xircom CD-ROM and click OK.
If you are using Windows 95 and the New Hardware Found
window does not appear, you are probably using Windows
95 version 950 or 950a. For the latest information on support
for Windows 95 versions 950/950a, see the README file on
the Xircom CD-ROM.
3After installation, select No if prompted to reboot. Proceed to
step 4.
Xircom Utilities
4Use Start/Run to execute A:\SETUP.EXE from the Xircom
diskette. Xircom utilities and online documentation will be
installed in a program group on your hard drive.
5When prompted to reboot, choose Yes. After the computer
restarts and Windows reloads, Xircom CountrySelect and
online registration software will launch. Make a country
selection (U.S.A. is the default) and complete the registration.
Troubleshooting Modem Installation
Review this section if any of the following problems occur:
• Modem initialization errors occur when attempting to dial-
out using a communications application.
• Connection fails or other problems occur.
It may be necessary to define a modem type within your commu-
nications application. If the Xircom modem is not listed, choose a
“Generic Hayes compatible” device.

2-4 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
If your computer is equipped with an infrared communications port,
you may need to disable this port. These ports often use COM port
resources required for other communications devices. Disable the
infrared port both in the computer’s CMOS or BIOS setup program
and the Windows 95 Device Manager, as follows:
1Some computers use a hardware setup utility to configure the
infrared port in the BIOS. See your computer documentation.
2To disable the infrared communications port in Windows 95,
go to Device Manager tab under System in the Control Panel.
3Double-click the Ports (COM & LPT) entry and the IR Serial
Port entry. Remove the check mark under Device Usage.
(Note: In Windows 95 version 950b or later check the Disable
in this Hardware Profile option to disable the device.)
Use the Modem Diagnostics Tool to verify the computer-to-
modem interface.
1In the Modems option in Control Panel, click Diagnostics.
2In Diagnostics properties, highlight the COM port associated
with the Xircom modem and click the More Info button. This
causes Windows to send commands to and read responses
from the modem and display information about the modem
and its COM port. The Port Information box should display the
following information:
• The IRQ and I/O address of the modem’s COM port.
These should match the physical configuration of the port
or modem adapter.
• Modem responses to various AT commands. The Xircom
modem may return ERROR for some AT commands that
are not supported. This does not indicate a failure.

Windows 95 and 98 Installation 2-5
3A log file can be useful to help identify modem problems by
recording modem commands and responses. Windows 95 and
98 have slightly different procedures for creating and maintain-
ing a log file:
• In Windows 95, go to Control Panel, Modems, Properties,
Connection, Advanced. In the Advanced Connection Settings
window, place a check mark in the Record a log file option
box. A MODEMLOG.TXT file will be created in the
C:\WINDOWS directory the next time the modem is used.
•Windows 98 creates a log file by default in the Windows
directory, using a filename based on the modem device
identifier, with a .LOG extension, such as
"Xircom_CardBus_modem.log" (or a shortened version in
MS-DOS). To continue adding information to the log file,
place a check mark in the Append to Log option box in the
Advanced Connection Settings window (in the path Control
Panel, Modems, Properties, Connection, Advanced).
Windows 95 and 98 Driver Parameters
CBE.SYS and CBEN4.SYS Driver Settings
CBE.SYS is an NDIS3 driver. CBEN4.SYS is an NDIS4 driver. Both
conform to the Microsoft Network Driver Interface Specification
(NDIS).
Required files for using CBE.SYS with Windows 95 and 98 in-
clude:
NETCBE.INF Installation file for Windows 95 and 98
CBE.SYS NDIS3 driver for Windows 95 and 98
There are user-configurable parameters to the CBE.SYS and
CBEN4.SYS drivers which can be modified using the Network
Control Panel built into Windows 95 and 98. This applet queries
the user for parameter selections and sets the corresponding
parameters in the registry. User-configurable parameters follow:

2-6 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
Parameter Valid Values Reg. Value
CableDetect OFF 0
ON 1
DirectEnable AutoDetect 0
OFF 1
ON 2
EarlyTransmit OFF 0
ON 1
InterruptStyle AutoDetect 0
PCI-IRQ 1
ISA-IRQ 2
LineSpeed AutoDetect 0
10 Mbps 1
100 Mbps 2
LineMode AutoDetect 0
Half-Duplex 1
Full-Duplex 2
NetworkAddress See Network Administrators note below.
Socket AutoDetect 0
1, 2, 3, 4 1, 2, 3, 4
For Network Administrators Only. The network node address
can be modified by specifying a value for Network Address such as
0080C7112233. If the user does NOT specify a Network Address,
then the CBE.SYS driver uses the network node address contained
in the RealPort CardBus Ethernet 10/100+Modem 56 Card Informa-
tion Structure.
For definitions of the keywords above, see the Keyword
Reference in Chapter 4. Diagnostics and Troubleshooting.

CHAPTER 3
Windows NT 4.0 Installation
The RealPort CardBus Ethernet 10/100+Modem 56 supports
manual installation under Microsoft Windows NT 4.0. Plug and
Play installation and hot swapping of CardBus adapters are not
directly supported by Windows NT.
Drivers Available
The following drivers for Windows NT can be found on the
Xircom CD-ROM:
• CBE.SYS - NDIS3 driver
• CBEN4.SYS - NDIS4 driver
• CBMODEM.SYS - modem enabler
The NDIS3 driver CBE.SYS is installed by default using the
procedures in this chapter. For NDIS4 instructions, see the
README file on the Xircom CD-ROM.
For the latest information on CardBus support in Windows
NT, review the README file on the Xircom CD-ROM.
Installing under NT 4.0
1Insert the RealPort CardBus Ethernet 10/100+Modem 56 into
the CardBus PC Card slot, as described in Chapter 1. Hard-
ware Installation.
2With the RealPort CardBus Ethernet 10/100+Modem 56 in the
PC Card slot, click Start, click Settings, and select the Control
Panel. The Control Panel opens.
3Double-click the Network icon. The Network Settings window
opens.

3-2 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
4Click the Adapters tab. The Network Adapters window opens.
5Click Add. The Select Network Adapter window opens.
6Click Have Disk and type the path to the Xircom CD-ROM.
7Click OK. The Select OEM Option window opens.
8Click OK. The Windows NT Setup window briefly displays.
9The Xircom CardBus 10/100+Modem 56 Settings window
opens, displaying the default settings.
In most circumstances, the default settings will properly
operate the adapter. However, consult the README file on
the Xircom CD-ROM for the latest recommendations.
10 Click OK. The Network Settings window redisplays.
11 Click Close. If any dialog boxes appear related to setting up
network protocols, click Cancel, and contact your Network
Administrator.
12 When the Network Settings Change window opens, click Yes
to restart the computer.
Modem Setup
13 After the computer has been restarted, select Modems from the
Control Panel.
14 At the Install New Modem screen make sure that the Don’t
detect my modem; I will select it from a list checkbox is NOT
checked. Click Next. NT will query the COM ports to find the
Xircom modem. Click Next. If a Standard Modem is found,
click Change. On the next screen, click Have disk. Type the
path to the Xircom CD-ROM. Verify that the Xircom CardBus
modem is selected, then click OK.
15 At the Install New Modem screen click Finish.
16 At the Modems Properties screen click Dialing Properties... to
set up dialing properties (not necessary if a modem had been
previously installed). Click Close.
17 Use Start/Run to execute A:\SETUP.EXE from the Xircom
diskette. Xircom utilities and online documentation will be
installed in a program group on your hard drive.

Windows NT Installation 3-3
18 When prompted to reboot, choose Yes. After the computer
restarts and Windows reloads, Xircom CountrySelect and
online registration software will launch. Make a country
selection (U.S.A. is the default) and complete the registration.
Windows NT Driver Parameters
CBE.SYS and CBEN4.SYS driver parameters can be modified using
the Windows NT Network Control Panel. This applet uses the
OEMSETNT.INF file to set the corresponding parameters in the
registry.
For definitions of the keywords listed, see Keyword Refer-
ence in Chapter 4. Diagnostics and Troubleshooting.
Parameter Valid Values Registry Value
CableDetect OFF 0
ON 1
EarlyReceive OFF 0
ON 1
EarlyTransmit OFF 0
ON 1
InterruptNumber 3 - 15 same
InterruptStyle AutoDetect 0
PCI IRQ 1
ISA IRQ 2
IOBaseAddress 0x1000-0xF800 same
LEDEnabled OFF 0
ON 1
LineMode AutoDetect 0
Half-Duplex 1
Full-Duplex 2
LineSpeed AutoDetect 0
10 Mbps 1
100 Mbps 2

3-4 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
Windows NT Driver Parameters (continued)
Parameter Valid Values Registry Value
LinkIntegrity OFF 0
ON 1
MemoryBaseAddress 0xC0000-B000C000 same
MemoryMode OFF 0
ON 1
RXBUFFERSIZE 0-100
Socket AutoDetect 0
11
22
33
TXBUFFERSIZE 0-100
For Network Administrators Only. To modify the network
node address manually, select Run, type regedit and press Return.
Select HKEY_LOCAL_MACHINE, System, CurrentControlSet,
Services, CBE. Click the Edit menu, select New, String Value.
Rename the new value NetworkAddress (no spaces, case sensitive),
press Enter. Double-click NetworkAddress and enter the 12 digit
address (no spaces) in the “Value Data” box, click OK.

CHAPTER 4
Diagnostics and Troubleshooting
This chapter contains supplementary diagnostics and trouble-
shooting information for the RealPort CardBus Ethernet Adapter
10/100+Modem 56. For information specific to your operating
environment, see the appropriate installation chapter. This
supplementary information is intended for users or network
administrators who are already familiar with the RealPort CardBus
Ethernet 10/100+Modem 56 and its user documentation, and who
have run into difficulties after having completed the appropri-
ate installation and troubleshooting procedures for their
operating environment.
Additional Sources of Information
Consult your computer and network documentation as needed.
For the latest technical information on the RealPort CardBus
Ethernet 10/100+Modem 56, see the README file on the Xircom
CD-ROM, or visit the Xircom World Wide Web site at
www.xircom.com.
See Appendix A in this User’s Guide for Xircom support services
access information.
Diagnostic Self Tests
Xircom provides both a Windows-based and a DOS-based diag-
nostics program. These programs test several RealPort CardBus
Ethernet 10/100+Modem 56 functions and report test results, the
serial number of the unit, and the node address. For additional
information and instructions, see the Help features in the utilities.

4-2 RealPort CardBus Ethernet 10/100+Modem 56 User’s Guide
Write down the RealPort CardBus Ethernet 10/100+Modem 56
model and serial numbers for reference.
CBEDIAG.EXE For Windows 95, 98, and NT. Found on the
Xircom CD-ROM.
CBETEST.EXE For MS-DOS and Windows 3.x. Found on the
Xircom CD-ROM.
Executing the Windows 95, 98, and NT Diagnostic
Program
1Verify that the RealPort CardBus Ethernet 10/100+Modem 56
has been installed and configured to work in your version of
Windows.
2Insert the Xircom CD-ROM.
3Select Start, Run, [path]CBEDIAG.EXE, where [path] is the
drive containing the Xircom CD-ROM.
4Navigate through the diagnostic program by clicking the
appropriate tab. When finished, click OK to exit.
Executing the MS-DOS/Windows 3.x Diagnostic Program
CBETEST can only be run from the MS-DOS command line. It
cannot be run from a DOS box within Windows.
1Install the RealPort CardBus Ethernet 10/100+Modem 56
according to the instructions contained in Chapter 1. Hard-
ware Installation.
2Power down and restart the computer from MS-DOS. DO NOT
load a network driver.
3Run the diagnostic test by typing [path]CBETEST at the MS-
DOS prompt, where [path] is the drive containing the Xircom
CD-ROM, then press Enter.