Xtore NASolution NP1040 User manual

Copyright Notice
Any relevant media (images, photographs, animations, video, audio,
music, text, and applets) incorporated into the Software Product -
the accompanying manuals and other documents, and
on-line/electronic documents if any, (collectively called “Software
Product”) are owned by Xtore –Extreme Storage (Xtore). Unless
otherwise expressly licensed by Xtore in writing, any provision of the
Software Product does not represent any license of any of the above
rights.
Copyright © 2001 Xtore –Extreme Storage, All rights reserved.
Trademark Notice
Xtore, NASolution and other names of Xtore products are
trademarks or registered trademark of Xtore –Extreme Storage.
Microsoft, Windows, Windows NT and Internet Explorer are
trademarks of Microsoft Corporation.
Netscape is a trademark of Netscape Communications Corporation.
Novell and NetWare are trademarks of Novell Inc.
Apple and Macintosh are trademarks of Apple Computer Inc.
Other products and company names mentioned herein may be the
trademarks of their respective owners.
Revisions
Xtore –Extreme Storage reserves the right to revise this publication
and to make changes in the content hereof without the obligation of
notifying any party of such revision or changes.

ii
END-USER LICENSE AGREEMENT FOR USE OF
“Network Filer Plus Storage Manager” AND
ACCOMPANYING “Network Filer Plus Setup
Assistant”,“Network Filer Plus Backup Utility”,AND
“Network Filer Plus Data Replicator”.
1. Ownership and Copyright. NASolution “Network Filer Plus
(NFP) Setup Assistant” (Setup Utility), “NFP Backup Utility”,
“NFP Data Replicator” (Backup Utilities),and the system
software “NFP Storage Manager” (Embedded Software)
preinstalled in the NP1040 server are all proprietary software
belonging to Xtore –Extreme Storage, and are protected by
United States copyright and other Federal and State laws.
Your use of Setup Utility,Backup Utilities,and
Embedded Software implies:
I. Agreement to the terms and conditions of this license.
II. You are entering into a binding contract with Xtore –
Extreme Storage
2. Grant of License. Setup Utility,Backup Utilities, and
Embedded Software are licensed, NOT SOLD, to you for use
only under the terms of this Agreement. You are given a
non-exclusive license to use Setup Utility, Backup Utilities,
and Embedded Software in conjunction with the NASolution
NP1040. Xtore reserves any rights not expressly granted to
you. Copying of Setup Utility, Backup Utilities, and
Embedded Software is prohibited by law, unless otherwise
expressly provided under this Agreement, or specifically
authorized in writing by Xtore.
Under this license, you MAY:
Make no more than one (1) copy of the Embedded Software in
machine-readable form and solely for archival backup purposes,

iii
provided that such copy is labeled with the Xtore.Copyright
notice and other proprietary legends can be found on the original
media.
You MAY NOT:
install the Embedded Software on any computer, workstation
or other equipment other than your NP1040 server;
install the Setup Utility and Backup Utilities on any computer,
workstation, or other equipment other than you or your
company’s own;
reverse-engineer, decompile, disassemble, or create derivative
works based on the Setup Utility, Backup Utilities, or
Embedded Software;
duplicate (except to create one backup copy) the Setup Utility,
Backup Utilities, or Embedded Software;
modify or translate the Setup Utility, Backup Utilities, or
Embedded Software;
remove any proprietary notices, labels, or marks from the Setup
Utility, Backup Utilities, or Embedded Software;
rent, lend, transfer, or distribute the Setup Utility, Backup
Utilities, or Embedded Software separately from NP1040
server to any person without the written consent of Xtore.
3. Disclaimer of Warranty. Xtore DISCLAIMS ANY AND ALL
WARRANTIES AND CONDITIONS OF ANY KIND
WHATSOEVER WITH REGARDS TO THE SETUP UTILITY,
BACKUP UTILITIES, AND EMBEDDED SOFTWARE
PROVIDED HEREUNDER, WHETHER EXPRESS, IMPLIED,
STATUTORY, OR OTHERWISE, INCLUDING THOSE FOR
MERCHANTABILITY, SATISFACTORY QUALITY, AND/OR
FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
EXPRESSLY EXCLUDED.

iv
4. Termination. This Agreement is effective until terminated. You
may terminate this Agreement at any time by destroying the
Setup Utility, Backup Utilities, and Embedded Software, and
all back-up copies thereof. Unauthorized duplicating of the
Setup Utility, Backup Utilities, or the Embedded Software or
otherwise failing to comply with the terms and conditions of this
Agreement will result in automatic termination of this Agreement
and will make available to Xtore all other legal remedies. Upon
termination of this Agreement, the license granted herein will
terminate and you must immediately destroy the Setup Utility,
Backup Utilities, and Embedded Software, and all backup
copies thereof.
5. Government End-Users. The Setup Utility, Backup Utilities,
and Embedded Software, and any accompanying
documentation, are deemed to be “commercial computer
software” and “commercial computer software documentation,”
respectively, pursuant to DFAR Section 227.7202 and FAR
Section 12.212, as applicable. Any use modification,
reproduction release, performance, display or disclosure of the
Setup Utility, Backup Utilities, or Embedded Software and
accompanying documentation by the U.S. Government shall be
governed solely by the terms of this Agreement, and shall be
prohibited except as expressly permitted by the terms of this
Agreement.
6. Unlawful Provision(s). If any provision of the Agreement is held
to be unenforceable for any reason, all other provisions of this
Agreement shall nevertheless be deemed valid and enforceable
to the full extent possible.
7. Applicable Law. This Agreement will be governed by the laws of
the State of California and the United States, including U.S.
Copyright laws.
8. Entire Agreement. This Agreement constitutes the sole and
exclusive agreement between the parties concerning the subject
matter hereof.

NFP Storage Manager 1.1 User’s Manual
Chapter 1. NASolution NFP Storage Manager 1.1 1
Table of Contents
Chapter 1 NASolution NFP Storage Manager
Version 1.1------------------------- 4
Specifications .........................................................4
Resources...............................................................6
NFP Utility CD ........................................................……..3
NFP Storage Manager User’s Manual………………………...4
Chapter 2 Setting up NP1040 NAS Server ---10
Before you start..................................................... 10
Setup .................................................................... 11
Chapter 3 Quick Configuration-----------------16
Enter the root password ........................................ 17
Server Configuration ............................................. 18
Basic Server Configuration.............................................. 18
Enter the system date and time....................................... 20
Select a language........................................................... 21
Enter a recipient for notification....................................... 22
Completing Quick Configuration....................................... 23
Chapter 4 Using NFP Storage Manager 1.1--24
Server Information................................................. 24
Server Configuration ............................................. 28
Basic Configuration......................................................... 28
Date Setup..................................................................... 31
Language Setup.............................................................. 32
Event Notification Setup.................................................. 33
Security Setup....................................................... 33
Shared Folder Setup....................................................... 34
Account Setup................................................................ 45
Group Setup................................................................... 54
User Quota Setup........................................................... 58
Security Options ............................................................. 62
Network Setup....................................................... 63
Windows Domain/Workgroup Setup .................................64
UNIX NIS Domain Setup.................................................. 69
Apple Network................................................................ 70
Novell Network............................................................... 72
Volume Management.............................................. 73
Volume Setting............................................................... 74

NFP Storage Manager 1.1 User’s Manual
2Chapter 1. NASolution NFP Storage Manager 1.1
Volume Layout..................................................................81
RAID 5 Cache.................................................................82
Disk Write Cache............................................................ 83
Home Setup.................................................................... 84
Toolkit................................................................... 85
LED Management........................................................... 85
SNMP Configuration........................................................ 86
UPS Management........................................................... 88
Restore defaults ............................................................. 91
Shutdown/ Restart.......................................................... 92
System Update............................................................... 93
File Browser.......................................................... 94
Logout .................................................................. 95
Chapter 5 NFP Backup Utility: Backing up and
restoring data on the server---98
Backing up data................................................... 100
Restoring data back onto the server .................... 102
Chapter 6 NFP Data Replicator -Automatic
backup from Windows clients to
NP1040 NAS server-------------107
Before you begin................................................. 108
Set upNFP Storage Manager........................................ 108
NFP Data Replicator Basic Requirements ...................... 110
Setup NFP Data Replicator................................... 111
Start Using NFP Data Replicator .......................... 111
Backup Windows client data to NP1040 NAS server
First-Time Use -Run Complete Backup.......................... 111
Recover files from the server to Windows client............. 118
Tag Management.......................................................... 120
User Preferences.......................................................... 124
Chapter 7 Troubleshooting --------------------127
NP1040 NAS Server Installation Problems............ 127
System Problems................................................. 129
Problems about the Hard Disks on NP1040........... 130
Problems about Windows Clients’ Access to
NP1040…............................................................. 132
Problems about Novell Clients’ Access to NP1040.135
Problems about Apple Clients’ Access to NP1040 137
Problems about NFS Clients’ Access to NP1040... 141

NFP Storage Manager 1.1 User’s Manual
Chapter 1. NASolution NFP Storage Manager 1.1 3
Problems about Setting Up NFP Storage Manager 141
Problems about Backing up/Restoring Data ......... 143
General Problems................................................ 145
AppendIx 1 What is RAID?---------------------146
RAID 0 (striping).................................................. 147
RAID 1 (mirroring) ............................................... 148
RAID 5.................................................................148
RAID 5 with hot spare.......................................... 148
AppendIx 2 Windows access to NP1040 ----151
AppendIx 3 UNIX access to NP1040----------152
AppendIx 4 Apple access to NP1040---------156
AppendIx 5 Novell access to NP1040 --------158
AppendIx 6 Email notification list ------------160
AppendIx 7 System Default Configuration--176

NFP Storage Manager 1.1 User’s Manual
4Chapter 1. NASolution NFP Storage Manager 1.1
Chapter 1
NASolution NFP Storage Manager Version
1.1
With rapid expansions of networking and ever increasing number of
Internet users, the requirements for storage space are also multiplying
exponentially. NASolution NP1040 offers a stable and efficient storage
solution with an easy-to-use interface. Even non-technical staff will
have no trouble installing and configuring the server.
Specifications
Compatibility: Network Types /Network File Systems /
Protocols /Clients
Microsoft Network/CIFS, SMB/TCP/IP/
Windows 95, 98, ME, NT
4.0, 2000
UNIX Network/NFS v2.0 & v3.0/TCP/IP/
Red Hat Linux, Solaris,
FreeBSD
Novell network/NCP/IPX/Novell IntraNetWare Clients for
Windows
Apple Macintosh Network/AFP/AppleTalk, TCP/IP/Apple
Macintosh 7.x, 8.x, 9.x, OS X
Integratable Domains
Microsoft NT 4.0 /2000 Domain
NIS Domain Software-RAID
RAID 0
RAID 1
RAID 5
RAID 5 with hot spare

NFP Storage Manager 1.1 User’s Manual
Chapter 1. NASolution NFP Storage Manager 1.1 5
Availability/ Reliability
DOC/DOM/CF Support
Boot From Any Drive (for Disk Version)
IDE Hard Disk Hot Swapping & On-line Rebuilding
Power Supply Fail-over Support
System Fan Fail-over Support
Hardware (thermal, ECC, HDD, Fan…) Monitoring,
Auto-notifications, and Logging
UPS support (Through Serial Port & SNMP Trap)
Manageability
Volume Manager
Web-based Management (NFP Storage Manager)- For
Microsoft IE 5.5 or above
SNMP MIB II Support
NFP Setup Assistant
NFP Backup Utility (network backup)
NFP Data Replicator
LED Management Performance
RAID 5 Device Layer Cache Support
1 Gibabit Ethernet Support
10/100 Mb Ethernet Teaming/ Fail-over Support
Other Features
Browser-based Software Update
Restore Default Settings
German, Spanish, Simplified Chinese, Japanese, Korean
Language Versions

NFP Storage Manager 1.1 User’s Manual
6Chapter 1. NASolution NFP Storage Manager 1.1
Resources
NFP Utility CD
This CD provides three utility programs: NFP Setup Assistant, NFP
Backup Utility, and NFP Data Replicator.
NASolution NFP Setup Assistant
NFP Setup Assistant is designed for the System Administrator and
all Windows clients on the Local Area Network (LAN).
System Administrator uses NFP Setup Assistant to search and setup
IP addresses of all NP1040 NAS servers running NFP Setup
Assistant on the LAN. Windows clients can also install this program
on the desktop, so that they can easily login to NFP Storage

NFP Storage Manager 1.1 User’s Manual
Chapter 1. NASolution NFP Storage Manager 1.1 7
Manager to change personal information, and to connect all privileged
shared folders on NP1040 NAS server as network drives.
NFP Backup Utility
NFP Backup Utility is specifically designed for the System
Administrator.
System Administrator can utilize this Windows-based backup program
to backup data from the NP1040 NAS server to other storage devices
on the LAN, or to restore data back onto the NP1040 NAS server.

NFP Storage Manager 1.1 User’s Manual
8Chapter 1. NASolution NFP Storage Manager 1.1
NFP Data Replicator
NFP Data Replicator is designed for the use of all Windows clients
on the LAN.
Windows clients can use NFP Data Replicator to monitor file folders
on computer, make immediate backup of specified file folders to
NP1040 NAS server. Making it easy for restoration of backup files
from server to client computers, files backup, management and
protection.

NFP Storage Manager 1.1 User’s Manual
Chapter 1. NASolution NFP Storage Manager 1.1 9
NFP Storage Manager User’s Manual
NFP Storage Manager User’s Manual contains a description of the
product and step-by-step instructions on how to use NFP Storage
Manager Version 1.1 to configure your NP1040 server. Please read
this manual carefully before proceeding.

NFP Storage Manager 1.1 User’s Manual
10 Chapter 2. Setting Up NP1040 NAS Server
Chapter 2
Setting up NP1040 NAS Server
After connecting your NP1040 NAS server to a power source and
LAN, power it up and use NFP Setup Assistant to locate the server
and configure its IP address. TIP
Setup procedure for the NP1040 NAS server:
1.
Make sure all internal components and hard disk drives (HDD)
are properly installed. (Please refer to the Hardware Installation
Guide for detailed instructions)
2. Connect NP1040 to LAN and power source, and then
turn it
on.
3. Run NFP Setup Assistant from any Windows
terminal on the
LANto locate and configure NP1040 server’
s IP address. Once
this is done a browser window
will be opened automatically,
and you are connected to NFP Storage Manager on NP1040
Server (See details below).
4. Use NFP Storage Manager’s Quick Configuration
to configure
the basic options of the server (see Chapter 3).
5. Use NFP Storage Manager
to configure the details of the
server, such as system configuration, user privileges, and
network and hard disks management (see Chapter 4).
Before you start
1. Please install HDD into NP1040 NAS server.
When purchasing diskless model that supports DOC/DOM,
please install at least one HDD before turning on the server.

NFP Storage Manager 1.1 User’s Manual
Chapter 2. Setting Up NP1040 NAS Server 11
2. Connect NP1040 server to LAN. Turn on the server.
3. Make sure the client terminal used to configure NP1040 server
is installed with Microsoft Internet Explorer 5.5 or higher, and
make sure this computer and NP1040 server can be connected
through physical network medium (e.g. hub, switch, etc.).
4. Set the resolution of the client terminal screen to 800*600 or
higher.
Setup
1. Choose a computer with a network connection running
Microsoft Windows 98/ ME/NT/ 2000 and a browser version
above IE5.5 installed.
2. Insert the NASolution NFP Utility CD into your CD-ROM drive.
In most systems, NFP Setup Assistant starts automatically. If it
doesn’t start, please run “SFAssistant.exe“ program manually.
3. NFP Setup Assistant will automatically locate and list all
NP1040 servers running Network Filer Plus on the LAN. The
Server Status column will show current status of the server.
When the message System is ready is shown in this column,
you may begin your setup.
4. Double-click on the server name NAS001 to open the network
configuration screen.
5. If your LAN includes a DHCPserver, select Get Network
Configuration through DHCP to automatically configure the
network through the DHCP server. If no DHCP server is present,
or if you prefer manual configuration, choose Use Manual
Configuration and enter an IP address, domain name, subnet
mask, gateway, and DNS server. The setup program will grab
the network configuration of the client for administrator’s
reference. If this information is not enough, choose Suggestion
option; the setup program will check available IP’s on the LAN
and provide a suggested IP address.
Continued

NFP Storage Manager 1.1 User’s Manual
12 Chapter 2. Setting Up NP1040 NAS Server
Suppose you want to set up a server name NAS001 for the first time.
By default the system obtains the network configuration information
through the DHCP server. If the DHCP server does exist on the LAN,
its IP Status will show DHCP. NP1040 server has correctly received IP
from the DHCP server. Please use your mouse to double click
server NAS001or click the Manage button. NFP Setup Assistant will
automatically invoke the browser, connect to the server’s IP address,
and then start the Quick Configuration option of NFP Storage
Manager for the system administrator to setup basic information such
as, server group, system access, and network group, etc. (for details
please refer to Chapter 3).
If there is no DHCP server on the LAN, or the client that executes
NFP Setup Assistant and NP1040 server does not belong to the
same subnet, the IP Status column will show Unknown instead.

NFP Storage Manager 1.1 User’s Manual
Chapter 2. Setting Up NP1040 NAS Server 13
NP1040 server supports two network ports. NFP Setup
Assistant will show only one of the network ports for system
administrator to setup first. To continue setting up the other
network port, system administrator must perform further setup in
NFP Storage Manager.
NFP Setup Assistant display rules are as follows:
•The first time you setup the NP1040 server, NFP Setup
Assistant will display the first network port of the server.
If there is a DHCP server the IP Status will show DHCP.
If there is no DHCP server, then the IP Status is Unknown.
•If system administrator has already used NFP Storage
Manager to assign IP addresses to both network ports on
the server and made them belong to different subnets,
then NFP Setup Assistant will show the network port that
belongs to the same subnet with the client computer that
runsNFP Setup Assistant.
•If none of the network ports in NP1040 server belongs to
the same subnet as the client computer that runs NFP
Setup Assistant, then Network Filer Plus will show the
first network port of the server and the IP Status will show
Unknown.
TIP

NFP Storage Manager 1.1 User’s Manual
14 Chapter 2. Setting Up NP1040 NAS Server
6. Input System administrator password. The first time a password
is requested, enter the default password; if none exists leave
this field blank.
7. Click Apply to confirm. The program will automatically invoke
the browser and connect to the server’s IP address, then start
the Quick Configuration option of NFP Storage Manager (see
Chapter 3).
TIP
DHCP (Dynamic Host Configuration Protocol)
is a network protocol
for automatic IP assignment. If your network does not include a
DHCP server, you must enter the network configuration manually.

NFP Storage Manager 1.1 User’s Manual
Chapter 2. Setting Up NP1040 NAS Server 15
If the search or configuration fails, please verify the following
details before trying again:
1. Make sure you have selected the correct server.
2. Make sure the server is connected to the LAN. Please make
sure that the network status displayed by the LAN LED on the
panel of the server is normal.
3. Make sure the server is connected to a power source and is
turned on.
4. Make sure the LAN still has free IP addresses.
5. Make sure the manually entered network settings are correct.
6. Make sure the client terminal you are using has successfully
installed/set the TCP/IP protocol, and is running Microsoft
Internet Explorer 5.5 or higher.
7. Make sure NP1040 server and the client computer that runs
NFP Setup Assistant can be connected through physical
network medium (e.g. hub, switch, etc.).
8. NFP Setup Assistant 1.0 cannot search for and setup NFP
Setup Assistant 1.1. Please make sure you are using NFP
Setup Assistant 1.1.