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Q. What costs are my responsibility during
the warranty period?
A. The customer’s responsibility includes all
costs of normal maintenance services,
non-warranty repairs, accident damages,
as well as oil and spark plugs.
Q. What are some examples of “abnormal”
strain, neglect, or abuse?
A. These terms are general and overlap each
other in areas. Specific examples include:
Running the machine out of oil; lack of
proper maintenance; operating the
machine with a broken or damaged part
which causes another part to fail; and so
on. If you have any specific questions on
operation or maintenance, please contact
your dealer for advice.
Q. Does the warranty cover incidental costs
such as transportation due to a failure?
A. No. The warranty is limited to repair of
the machine itself.
Q. May I perform any or all of the
recommended maintenance shown in the
Owner’s Manual instead of having the
dealer do them?
A. Yes, if you are a qualified mechanic and
follow the procedures specified in the
Owner’s and Service Manual. We do
recommend, however, that items
requiring special tools or equipment be
done by a Yamaha water pump dealer.
Q. Will the warranty be void or cancelled if
I do not operate or maintain my new
Yamaha exactly as specified in the
Owner’s Manual?
A. No. The warranty on a new Yamaha
cannot be “voided” or “cancelled.”
However, if a particular failure is caused
by operation or maintenance other than
as shown in the Owner’s Manual, that
failure may not be covered under
warranty.
Q. What responsibility does my dealer have
under this warranty?
A. Each Yamaha water pump dealer is
expected to:
1. Check the operation of the water
pump before sale.
2. Explain the operation, maintenance,
and warranty requirements to your
satisfaction at the time of sale, and
upon your request at any later date.
In addition, each Yamaha water pump
dealer is held responsible for his setup,
service and warranty repair work.
Q. Is the warranty transferable to second
owners?
A. Yes. The remainder of the existing
warranty can be transfered upon request.
The unit has to be inspected and re-
registered by an authorized Yamaha
water pump dealer for the policy to
remain effective.
CUSTOMER SERVICE
If your machine requires warranty service,
you must take it to any authorized Yamaha
water pump dealer within the continental
United States. Be sure to bring your warran-
ty registration identification or other valid
proof of the original date of purchase. If a
question or problem arises regarding war-
ranty, first contact the owner of the dealer-
ship. Since all warranty matters are han-
dled at the dealer level, this person is in
the best position to help you. If you are
still not satisfied and require additional
assistance, please write:
YAMAHA MOTOR CORPORATION U.S.A.
CUSTOMER RELATIONS DEPARTMENT
P.O. Box 6555
Cypress, California 90630
When contacting Yamaha Motor Corpora-
tion U.S.A. don’t forget to include any
important information such as names,
addresses, model, engine serial number,
dates and receipts.
CHANGE OF ADDRESS
The federal government requires each
manufacturer to maintain a complete, up-to-
date list of all first purchasers against the
possibility of a safety-related defect and
recall. This list is compiled from the purchase
registrations sent to Yamaha Motor
Corporation, U.S.A. by the selling dealer at
the time of your purchase. If you should
move after you have purchased your new
water pump, please advise us of your new
address by sending a postcard listing your
Yamaha model name, engine number,
dealer number (or dealer’s name) as it is
shown on your warranty identification,
your name and new mailing address. Mail
to:
YAMAHA MOTOR CORPORATION, U.S.A.
WARRANTY DEPARTMENT
P.O. Box 6555
Cypress, California 90630
This will ensure that Yamaha Motor
Corporation, U.S.A. has an up-to-date
registration record in accordance with
federal law.
WARRANTY QUESTIONS AND ANSWERS
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