16
Zanussi Guarantee conditions
We, Zanussi, undertake that if, within 24 months of the
date of the urchase, this Zanussi a liance or any art
thereof is roved to be defective by any reason only of
faulty workmanshi or materials, we will, at our o tion,
re air or re lace the same FREE OF ANY CHARGE for
labour, materials or carriage on condition that:
* The a liance has been correctly installed and used
only on the gas and electricity su ly stated on the
rating late.
* The a liance has been used for normal domestic
ur ose only, and in accordance with the
manufacturer's instructions.
* The a liance has not been serviced, maintained,
re aired, taken a art or tam ered with by any erson
not authorised by us.
* All service work under this guarantee must be
undertaken by a Zanussi Service Centre.
* Any a liance or defective art re laced shall
become the Com any's ro erty.
* This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours, in which case a premium will be charged.
Exclusions
This guarantee does not cover:
* Damage or calls resulting from trans ortation,
im ro er use or neglect, the re lacement of any light
bulbs or removable arts of glass or lastic.
* Costs incurred for calls to ut right an a liance
which is im ro erly installed or calls to a liance
outside the United Kingdom.
* A liances found to be in use within a commercial
or similar environment, lus those which are the
subject to rental agreements.
* Products of Zanussi manufacture which are not
marketed by Zanussi.
European Guarantee
If you should move to another country within Euro e then
your guarantee moves with you to your new home
subject to the following qualifications:
* The guarantee starts from the date you first
urchased your roduct.
* The guarantee is for the same eriod and to the same
extent for labour and arts as exist in the new country
of use for this brand or range of roducts.
* This guarantee relates to you and cannot be
transferred to another user.
* Your new home is within the Euro ean Community
(EC) or Euro ean Free Trade Area.
* The roduct is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household
* The roduct is installed taking into account
regulations in your new country.
Before you move, lease contact your nearest Customer
Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look after
you and your a liances.
France Senlis +33 (0) 3 44 62 29 29
Germany Nürnberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 0434 39 4700
Sweden Stockholm +46 (0) 8 672 53 90
UK Slough +44 (0) 1753 219897
Guarantee Conditions
For general enquiries concerning your Zanussi a liance
or for further information on Zanussi roducts, lease
contact our Customer Care De artment by letter or
tele hone at the address below or visit our website at
www.zanussi.co.uk
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
08705 727727 (*)
* calls to this number may be recorded for training
ur oses.
Customer Care Department