Zedler E-Bike Quick guide

TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS
EBIKE, EPAC, SPEDELEC
EN 15194

TRANSLATION OF THE ORIGINAL
OPERATING INSTRUCTIONS
EN 15194
EBIKE, EPAC, SPEDELEC
Read pages 2 to 18 before your first ride!
Perform the functional check on pages 19 to 22 before every ride!
For more information see the chapter “Service and maintenance schedule
for your VelodeVille bike” in your general VelodeVille user manual.
Notice
In any case, also read the general VelodeVille user manual and the sys-
tem instructions of the drive system manufacturer that you received
from your VelodeVille dealer. Also observe the enclosed operating in-
structions of the component manufacturers.
Edition 1, March 2021
© No part of this publication may be reprinted, translated, copied or transmitted in any form or by
any means, electronic, mechanical, by hand or otherwise for another business purpose without
prior written permission of Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH.
© Text, concept, photos and graphic design
Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH
www.zedler.de

THE EPAC AND ITS COMPONENTS
Frame:
a
Top tube
b
Down tube
c
Seat tube
d
Rear stay
e
Chainstay
f
Head tube
Suspension fork:
A
Fork crown
B
Stanchion tube
C
Lower leg
D
Dropout
I
Motor/drive unit
II
Rechargeable battery
III
Display
Saddle
Suspension seat post
Seat post clamp
Pannier rack
Rear light
Mudguard
Reector
Rear brake
Lock
Chainguard
Multi-speed hub
Chain
Crank
Pedal
Handlebar
Control unit
Twist shifter
Brake lever
Stem
Headset
Front headlamp
Front brake
Suspension fork
Wheel:
Quick-release system/
thru axle
Spoke
Rim
Tyre
Hub
c
d
e
b
A
B
C
D
III
II
I
af

THE EPAC AND ITS COMPONENTS
Frame:
c
Seat tube
d
Rear stay
e
Chainstay
f
Head tube
g
Central tube
Suspension fork:
A
Fork crown
B
Stanchion tube
C
Lower leg
D
Dropout
I
Motor/drive unit
II
Rechargeable battery
III
Display
Saddle
Suspension seat post
Seat post clamp
Pannier rack
Rear light
Mudguard
Chainguard
Rear brake
Cassette sprockets
Rear derailleur
Chain
Crank
Pedal
Handlebar
Front headlamp
Brake lever
Shifter
Stem
Headset
Suspension fork
Front brake
Brake disc/rotor
Wheel:
Quick-release system/
thru axle
Spoke
Rim
Tyre
Hub
c
d
e
g
f
A
B
C
D
III
II
I

Translation of the original operating instructions |1
NOTES ON THE TRANSLATION OF THESE VELODEVILLE
ORIGINAL OPERATING INSTRUCTIONS ................................2
GENERAL SAFETY INSTRUCTIONS......................................4
INTENDED USE ...........................................................6
Overview on EPACs/EAPCs, speed pedelecs and ’twist and gos’ –
legal regulations in Great Britain ..........................................9
GUIDELINES .............................................................10
Guidelines for the parts replacement of CE marked e-bikes /
pedelecs up to a pedal assist of 25km/h (15.5mph) ...................10
Guidelines for the parts replacement of speed e-bikes /
pedelecs up to a pedal assist of 45km/h (28mph) .....................11
Risks of pedelec/e-bike 25 tuning .......................................12
BEFORE THE FIRST RIDE WITH YOUR VELODEVILLE EPAC ..........14
BEFORE EVERY RIDE WITH YOUR VELODEVILLE EPAC ..............19
USEFUL TIPS FOR RIDING A VELODEVILLE EPAC ....................23
Riding with drive assistance .............................................23
Range – useful information for a long ride with your
VelodeVille EPAC.........................................................25
Riding without drive assistance .........................................27
RIDING A VELODEVILLE SPEED PEDELEC: SPECIAL FEATURES .....28
USEFUL INFORMATION FOR PROPER HANDLING OF
THE RECHARGEABLE BATTERY ........................................31
TRANSPORT OF YOUR VELODEVILLE EPAC ..........................34
By car ......................................................................34
By train / by public transport ............................................35
By plane ...................................................................35
TABLE OF CONTENTS
AFTER AN ACCIDENT WITH YOUR VELODEVILLE EPAC..............36
SERVICE AND MAINTENANCE..........................................40
WARRANTY AND GUARANTEE .........................................44
A note on wear............................................................44
GUARANTEE CONDITIONS AT ZWEIRAD GMBH ......................45
BIKE CARD ...............................................................46
HANDOVER REPORT ....................................................47
SERVICE SCHEDULE TO BE STAMPED................................48
DECLARATION OF CONFORMITY ......................................53

2 |Translation of the original operating instructions
The illustrations [a-f] show typical Velo de Ville
EPACs – one of these types may look similar to the
EPAC you have purchased. Today’s bicycles come
in various types that are designed for specic uses
and equipped accordingly.
Pay particular attention to the following sym-
bols:
Danger
This symbol indicates an imminent risk to your
life or health unless you comply with the in-
structions given or take preventive measures.
Caution
This symbol warns you of wrongdoings which
may result in damage to property and environ-
ment.
Notice
This symbol provides you with information
about how to handle the product or refers to
a passage in the operating instructions that
deserves your special attention.
The described possible consequences will not be
repeated in the operating instructions every time
one of the symbols appears.
Also observe the enclosed operating instructions
of the component manufacturers.
The translation of these original operating instruc-
tions is subject to European law. If delivered to
countries outside Europe, supplementary instruc-
tions have to be provided by the manufacturer of
the VelodeVille EPAC.
The translation of these VelodeVille original oper-
ating instructions includes supplementary instruc-
tions as to the characteristics of EPACs. Together
with the drive system manufacturer’s system in-
structions and your general VelodeVille user man-
ual that you obtained with your VelodeVille EPAC
it forms a system.
NOTES ON THE TRANSLATION OF THESE VELODEVILLE
ORIGINAL OPERATING INSTRUCTIONS
a
b
c

Translation of the original operating instructions |3
Caution
In all cases the operating instructions of the
component manufacturers referring to the
individual components have priority over the
translation of these VelodeVille original oper-
ating instructions. This applies in particular in
the case of contradicting instructions between
the operating instructions of the component
manufacturer and the translation of these
Velo de Ville original operating instructions.
This also applies to the indicated torque val-
ues of bolts.
Notice
For easier readability, the words of one gender
used in the translation of these Velo de Ville
original operating instructions, such as
Velo de Ville dealer, rider, mechanic, manu-
facturer, include all genders. This is in no way
intended to express gender discrimination or
a violation of the principle of equality.
Notice
Keep the translation of these VelodeVille orig-
inal operating instructions for your records
and future reference and share it with the new
user, if you sell, lend or leave your VelodeVille
EPAC to anybody else.
The translation of these supplementary instruc-
tions together with the additional manuals com-
ply with the requirements of the EN ISO standards
4210-2, the EN 15194 Cycles – Electrically power
assisted cycles – EPAC bicycles as well as with the
Machinery Directive 2006/42/EC.
The bicycles with drive assistance designated as
EPAC cycles in the European standards EN 15194
and prEN 17404 (draft) are referred to as EPACs in
the translation of these original operating instruc-
tions. In the UK these bicycles are also referred to
as EAPCs. For a precise description of the dierent
EPAC types see the chapter “Intended use”.
These original operating instructions are not in-
tended to help you assemble a VelodeVille EPAC
from individual components, to repair it or to
make a partly assembled VelodeVille EPAC ready-
for-use.
The translation of these VelodeVille original
operating instructions is not applicable to any
other than the displayed EPAC types.
Technical details in the text and illustrations of the
translation of the original operating instructions
are subject to change.
d
e
f

4 |Translation of the original operating instructions
Dear VelodeVille customer,
In purchasing this VelodeVille EPAC [a-c] – Made
in Germany – you have chosen a product of high
quality. Each component of your new VelodeVille
EPAC has been designed, manufactured and as-
sembled with great care and expertise. It has been
fully assembled and subjected to a functional
check by your VelodeVille dealer So you can ped-
al with joy and a secure feeling from the very rst
metres and enjoy the tailwind from the auxiliary
drive.
This manual contains a wealth of information
on the proper use of your Velo deVille EPAC, its
maintenance and operation as well as interesting
information on bicycle and pedelec design and
engineering. Read this manual thoroughly. We are
sure that even if you have been cycling (bicycle or
EPAC) all your life you will nd useful and detailed
information. Especially e-bike technology has de-
veloped at a rapid pace during recent years. There-
fore, before setting o on your new VelodeVille
EPAC, be sure to read at least the chapter “Before
the FIRST ride with your VelodeVille EPAC”.
To have as much fun as possible during cycling, be
sure to carry out the functional check described
in the chapter “Before EVERY ride with your
Velo de Ville EPAC” before setting o on your
VelodeVille EPAC.
Even a manual as big as an encyclopaedia could
not describe any possible combination of pedelec
models and components or parts on the market.
Therefore, these operating instructions togeth-
er with the system instructions of the drive sys-
tem manufacturer and your general VelodeVille
user manual focus on your newly purchased
VelodeVille EPAC and standard components and
provide useful information and warnings.
When doing any adjusting and servicing, be aware
that the detailed instructions provided in your
manual only refer to this EPAC. The information
included here is not applicable to any other EPAC
or e-bike type. As bicycles come in a wide variety
of designs with frequent model changes, the de-
scribed operations may require complementary
information. Be sure to also observe the operating
instructions of the component suppliers that you
received from your VelodeVille dealer.
Be aware that these instructions may require fur-
ther explanation, depending on the experience
and/or skills of the person doing the work. For
some jobs you may require additional (special)
tools or supplementary instructions. This manual
cannot teach you the skills of a bicycle mechanic. If
you have the slightest doubt ask your VelodeVille
dealer.
Always ride carefully on public roads and observe
the trac rules so as not to endanger yourself or
others.
GENERAL SAFETY INSTRUCTIONS
a
b
c

Translation of the original operating instructions |5
THE EPAC AND ITS COMPONENTS
Frame:
a
Top tube
b
Down tube
c
Seat tube
d
Rear stay
e
Chainstay
f
Head tube
Suspension fork:
A
Fork crown
B
Stanchion tube
C
Lower leg
D
Dropout
I
Motor/drive unit
II
Rechargeable battery
III
Display
Saddle
Suspension seat post
Seat post clamp
Pannier rack
Rear light
Mudguard
Reector
Rear brake
Lock
Chainguard
Multi-speed hub
Chain
Crank
Pedal
Handlebar
Control unit
Twist shifter
Brake lever
Stem
Headset
Front headlamp
Front brake
Suspension fork
Wheel:
Quick-release system/
thru axle
Spoke
Rim
Tyre
Hub
c
d
e
b
A
B
C
D
III
II
I
af
Before you set o, let us point out a few things to
you that are very important to every cyclist: Never
ride without a properly adjusted helmet and with-
out glasses [d] and take care to always wear suit-
able, bright clothing. As a minimum you should
wear straight cut trousers or use trouser clips and
shoes [e] tting the pedal system.
This manual cannot teach you how to ride an
EPAC. Be aware that riding an EPAC is a potentially
dangerous activity, that may be especially dan-
gerous when riding on public roads. That requires
the rider to stay in control of his or her EPAC at all
times. Be aware from the moment you set o that
you ride at a higher speed. Always keep this fact in
mind and ride considerately!
Like any sport, riding an EPAC involves the risk of
injury and damage. When you set o on an EPAC
you should be aware and accept this risk. Please
note that on an EPAC you have no safety devices
around you (e.g. bodywork, ABS, airbag) like you
have in a car. Therefore, always ride carefully and
respect the other trac participants. Never ride
under the inuence of drugs, medication, alcohol
or when you are tired. Do not ride with a second
person on your EPAC and never ride without hav-
ing both hands on the handlebar.
Observe the legal regulations concerning cycling
with EPACs o public roads. These regulations dif-
fer in the dierent countries.
Respect nature when riding through the forest
and meadows. Be sure to only ride on signposted,
well maintained trails and hard-surface roads.
Always bear in mind that you travel rapidly and
quietly. Do not startle pedestrians or other cyclists.
Always make others aware of your presence well
ahead of time and by ringing your bell or make
use of the brakes so as to avoid accidents. Familiar-
ize yourself with your EPAC.
First we would like to familiarise you with the vari-
ous components of your VelodeVille EPAC. Unfold
the cover of these operating instructions. There
you nd two VelodeVille EPACs showing all nec-
essary components [f]. Leave the page unfolded
as you read so that you can easily locate the com-
ponents as they are referred to in the text.
Danger
For your own safety, never do any mainte-
nance work or adjusting on your EPAC unless
you feel absolutely sure about it. If you are in
doubt or if you have any questions, contact
your VelodeVille dealer.
Danger
Keep in mind: During cycling you must not
hold onto a moving vehicle or trailer. Keep
both hands on the handlebar. Take your feet
o the pedals only if required by the condi-
tion of the road. Also bear in mind that riding
with headphones is in some countries allowed
as long as the acoustic perception is not im-
paired. Inform yourself about the law situation
in the country where you use your EPAC.
d
e
f

6 |Translation of the original operating instructions
USER MANUAL
TREKKING BIKE, CITY BIKE, MTB
EN ISO 4210-2
46 |Translation of the original operating instructions
BIKE CARD
Manufacturer AT Zweirad GmbH
Serial no.
Model
Frame no.
Drive system
£ Front wheel motor £ Mid-mounted motor £ Rear wheel motor
Battery model
Key no.
Voltage (Volt)
Ampere-hour (AH)
Capacity (watt hours)
Suspension fork
(manufacturer/model)
– serial no.
Rear shock (manufacturer/model)
Frame type
Frame size
Size of wheels and tyres
Colour
Frame number
Intended use
Use in accordance with
£ category 1 £ category 2 £ category 3
Empty weight EPAC (incl. battery) kg
Maximum permissible overall weight
EPAC, rider, luggage and trailer, if available kg
Pannier rack permitted
£ yes £ no
Permissible load kg
Child seat allowed
£ yes £ no
Trailer allowed
£ yes £ no
Permissible trailer load kg
Brake levers – Brake assignment
Right lever: £ front wheel brake £ rear wheel brake
Left lever:
£ front wheel brake £ rear wheel brake
Danger
Read at least the chapters “Before the rst ride with your Velo deVille
– EPAC”, “Intended use” and“Before every ride with your Velo de Ville
– EPAC” in the translation of these Velo de Ville original operating in-
structions.
(Hint for the Velo de Ville dealer: Copy the bike card and the handover report and keep one copy in your
customer le. Send another copy to the bike manufacturer, if necessary. Make sure the customer conrms
by his signature on the handover report that his personal data are made available to the manufacturer.)
Stamp and signature of the Velo deVille dealer
Note that each type and/or kind of EPAC, referred
to as category in the following, is designed for a
specic use. Use your VelodeVille EPAC [a] only
according to its intended use, as it may otherwise
not withstand the loads, fail and cause an accident
with unforeseeable consequences! In addition,
improper use will invalidate the warranty. Ask your
Velo de Ville dealer to conrm the category to
which your VelodeVille EPAC belongs. Have a look
at your bike card [b].
Danger
Note that there are dierent types of EPACs
and e-bikes which are subject to dierent le-
gal framework conditions. Therefore, check
the class or category of your VelodeVille EPAC
or e-bike in the bike card. Keep the specic
regulations for your EPAC/e-bike class in mind
when riding on public roads and through the
landscape.
Notice
In any case, also read the general VelodeVille
user manual [c] and the system instructions
of the drive system manufacturer that you re-
ceived from your VelodeVille dealer.
Notice
For more information about the intended
use of your Velo de Ville EPAC as well as the
maximum permissible overall weight (rider,
VelodeVille EPAC and luggage) see the system
instructions of the drive system manufacturer,
the bike card and read the chapter “Before the
rst ride with your VelodeVille EPAC”.
1. EPACs (Electrically Power Assisted Cycles), in
the UK also referred to as EAPCs (Electrically As-
sisted Pedal Cycles), are bicycles with auxiliary
motor that only switches on when the pedals
are moved by the rider. When you stop pedal-
ling, the motor switches o. The legal regula-
tions for riding an EPAC with regard to driving
licence, registration, type approval, requirement
to wear a helmet, insurance, regulations on the
use of cycle lanes, etc. are listed in the “Over-
view on EPACs/EAPCs, speed pedelecs and
’twist and gos’ – legal regulations in Great
Britain” at the end of this chapter. Do not con-
fuse your VelodeVille EPAC with a “VelodeVille
Speed Pedelec” 45km/h (28mph, see item 2.).
Today, you nd nearly all types of bicycles also
as electric bicycles. The types of bicycles are
subdivided in the following categories:
INTENDED USE
a
b
c

Translation of the original operating instructions |7
Models Additional load/ overall weight
EPAC 25 category 1+2 140 kg
eMTB category 3 115 kg
Speed pedelec category 1+2 140 kg
EPAC (incl. Happy Size XXL-package)
category 1+2
160 kg
Category 1: city and urban bikes [d]
Category 2: trekking and travel bikes
Category 3: cross-country and marathon
bikes
It is imperative that you read the chapters
“Intended use” and “Before the rst ride
with your VelodeVille bike” of your general
VelodeVille user manual. There you will nd de-
tailed information on the use of the bicycles of
the respective category.
The starting or pushing aid [e] provides assis-
tance when pushing your VelodeVille EPAC or
when doing a hill start, even without pedalling,
up to a speed of 6km/h (3.7mph).
You nd the maximum permissible overall
weight for Velo de Ville EPACs including rider,
VelodeVille EPAC, luggage and possibly trailer
in the following table [f].
Danger
Do not modify or manipulate (“tuning”) your
VelodeVille EPAC. Risk of accident! Modica-
tions and manipulations will render the war-
ranty void and result in a loss of the private li-
ability insurance cover. The VelodeVille EPACs
are then possibly no longer approved for use
on public roads and on forest trails.
Notice
The regulations and rules for EPACs and speed
pedelecs are continuously revised. Read the
daily press to keep yourself informed about
current legislative changes.
Notice
You nd more information on the approv-
al of using trailers and child seats on your
Velo de Ville EPAC in the system instructions
of the drive system manufacturer and the bike
card.
Notice
We strongly recommend that you take out
private liability insurance. Make sure that cov-
erage for damage caused during riding the
VelodeVille bike or VelodeVille EPAC is pro-
vided by your insurance. Contact your insur-
ance company or agency.
d
e
f

8 |Translation of the original operating instructions
2. Speed pedelecs [a] are bicycles with an aux-
iliary motor which provides assistance to the
rider even beyond a speed of 25km/h to max.
45 km/h (15.5 mph to max. 28 mph), as long
as you continue pedalling. Without pedalling
a speed pedelec provides assistance to a max-
imum speed of 20km/h (12.4mph).
The legal regulations for riding a speed pedelec
with regard to driving licence, registration, type
approval, requirement to wear a helmet, insur-
ance [b], regulations on the use of cycle lanes,
etc. are listed in the “Overview on EPACs/
EAPCs, speed pedelecs and ’twist and gos’ –
legal regulations in Great Britain” at the end
of this chapter. Speed pedelecs are considered
motor vehicles and therefore subject to strict
regulations relating to the replacement of com-
ponents and to changes.
One-way streets with signs stating it is permit-
ted for cyclists to ride the wrong way down are
not open for speed pedelec riders. Roads which
are closed for motor vehicles, motor cycles
and mopeds, must neither be used by speed
pedelecs.
Inform yourself in the country where you intend to
use your speed pedelec about the requirements
to wear a helmet. When you ride a speed pedelec
in the UK, wearing a motorcycle helmet [c] is com-
pulsory. Be sure to also read the chapter “Riding a
VelodeVille Speed Pedelec: special features”.
Most of the speed pedelecs are designed for cy-
cling exclusively on lanes and roads with a smooth
surface. Only use trails and tracks that are open
to speed pedelecs. Typical speed pedelecs are in
general not suitable for o-road use. Using typical
speed pedelecs o-road can result in crashes with
unforeseeable consequences.
Today, many types of bicycles are also available
as electric speed bicycles which belong to dier-
ent categories. It is imperative that you read the
chapters “Intended use” and “Before the rst
ride with your Velo deVille bike” of your gen-
eral VelodeVille user manual. There you will nd
detailed information on the use of the bicycles of
the respective category.
Danger
Do not modify or manipulate (“tuning”) your
speed pedelec. Risk of accident! Modications
and manipulations will render the warranty
void and result in a loss of the private liability
insurance cover. The speed pedelecs are then
possibly no longer approved for use on public
roads.
Notice
The regulations and rules for EPACs and speed
pedelecs are continuously revised. Read the
daily press to keep yourself informed about
current legislative changes.
a
b
c

Translation of the original operating instructions |9
1
In accordance with www.gov.uk/electric-bike-rules
The regulations and rules are continuously revised. Read the daily press to keep you
informed about current legislative changes.
2
MDS – maximum design speed
3
The requirements are changing. Don’t take a risk with safety! Read the daily press.
4
UKCA (UK conformity assessed) plus UKNI where North Ireland is involved
5
For many bike models this legal authorisation is restricted. Observe the bike card.
Last update 2021/01
EPAC/EAPC (also with pushing aid) Speed pedelec ‘Twist and go’ EAPC
Pedal assistance up to max.km/h (mph) 25km/h (15.5mph)
MDS
2
without pedal assistance 6km/h (3.7mph)
45km/h / 28mph (with pedalling)
20km/h / 12.4mph (without pedalling)
MDS
2
Propulsion without pedalling,
with throttle
Helmet recommended compulsory (motorcycle helmet)3compulsory (motorcycle helmet)3
Rear-view mirror no yes yes
Horn no yes yes
Driving licence no yes (cat. AM) yes (cat. AM)
Registration or type aproval no,
however UKCA mark4 and UKNI mark
4
(North Ireland) and/or CE mark (until 2021/12)
yes,
tax disc, number plate, MOT certicate
yes,
tax disc, number plate, MOT certicate
Insurance no yes yes
Riding on cycle lanes permitted in town: yes
out of tow: yes
in town: no
out of tow: no
in town: no
out of tow: no
Riding on forest trails yes no no
Vehicle class bicycle moped moped
Legal age 14 years 16 years 16 years
Child seat yes5forbidden forbidden
Child trailer yes5forbidden forbidden
Danger
Tuning, i.e. improvement in performance and speed, is not a trivial
oence, but has far-reaching consequences ranging from loss of in-
surance cover, prohibition of use on public roads and paths, to pos-
sible material failure due to overload, see„Risks of pedelec/e-bike 25
tuning“ in the chapter„Guidelines“.
Overview on EPACs/EAPCs, speed pedelecs and ’twist and gos’ – legal regulations in Great Britain

10 |Translation of the original operating instructions
GUIDELINES
Guidelines for the parts replacement of CE marked e-bikes / pedelecs up to a pedal assist of 25km/h (15.5mph)
Guidelines for the parts replacement of CE marked e-bikes / pedelecs
up to a pedal assist of 25 km/h (15.5 mph)
CATEGORY 1 CATEGORY 2 CATEGORY 3* CATEGORY 4 CATEGORY 5
Components which require the approval
of the vehicle manufacturer/
system provider before the replacement
Parts which must not be replaced without
approval of the vehicle manufacturer
Parts which may be replaced upon approval
of the vehicle or component manufacturer
Components which do not require a specic approval Special notes for mounting accessories
> Motor
> Sensors
> Electronic control unit
> Electric cables
> Operating unit on the handlebar
> Display
> Battery pack
> Charger
> Frame
> Rear shock
> Rigid and suspension fork
> Wheel for hub motor
> Brake system
> Brake pads (rim brakes)
>Luggage carrier
(Luggage carriers directly aect the
load distribution on the bicycle. Both
negative and positive modications will
result in a riding behaviour potentially
dierent from that intended by the
manufacturer)
>Crank arm (Provided that the distances crank arm –
frame centre (Q Factor) are observed)
>Wheel without hub motor
(Provided that the ETRTO is observed)
>Chain /Toothed belt
(Provided that the original width is observed)
>Rim tape (Rim tapes and rims must be compatible. Modied
combinations may result in rim tape shifting and thus in
defective inner tubes)
>Tyres (The stronger acceleration, the additional weight and
more dynamic cornering require the use of tyres approved
for e-bike use. In this respect, observance of the ETRTO is
essential)
> Brake cables / Brake hoses
>Brake pads
(Disc, roller, drum brakes)
>Handlebar-stem unit (Provided that there is no need to
change the lengths of cables and/or hoses. A modication of
the seating position for the benet of the consumer should
be possible within the original cable lengths. A modication
beyond results in a signicantly changed load distribution on
the bicycle and entails potentially critical steering properties)
>Saddle and seat post unit (Provided that the oset to
the rear does not exceed 20 mm with regard to the series
/ original eld of use. In this case, as well, a modied load
distribution beyond the intended setting range may possibly
lead to critical steering properties. The length of the saddle
rails at the saddle structure as well as the saddle form are also
important)
>Headlights (Headlights are designed for a specic voltage
which must be compatible with the rechargeable battery of
the vehicles. In addition, the electromagnetic compatibility
(EMC) must be ensured whereas the headlight may be respon-
sible for a part of the potential disturbance)
> Headset
> Bottom bracket
>Pedals (Provided that the pedal is not wider than
the series / original pedal)
> Front derailleur
>Rear derailleur (All gear change parts must be
suitable for the number of gears and compatible
with one another)
> Shift levers / Twist grip
> Cables and housings
>Chainwheels / Belt sprockets / Cassette
sprocket (Provided that the number of teeth and
the diameter is identical to the series/ original eld
of use)
> Chainguard
>Mudguards (Provided that the width is not smaller
than the series /original parts and the clearance to
the tyre is 10mm at least)
> Spokes
>Inner tube with identical design and
identical valve
> Dynamo
> Rear lamp
> Reector
> Spoke reector
> Kickstand
> Grips with screw clamps
> Bell
>
Bar ends are permissible, provided that they
are mounted appropriately towards the front
(The load distribution must not be modied
severely)
>Rear-view mirrors are permissible.
>In Germany additional battery/rechargeable
battery-operated headlights are permissible
according to § 67 of German road trac
licensing regulations.
(Inform yourself about the legislation in
your country).
>Trailers are permissible upon approval of
the vehicle manufacturer only.
>Child seats are permissible upon approval
of the vehicle manufacturer only.
>Front baskets are to be considered critical
due to the undened load distribution.
Permissible upon approval of the vehicle
manufacturer only.
>Pannier bags and top cases are permissible.
Permissible total weight, maximum loading
of pannier rack and a correct load distribu-
tion has to be observed.
>Permanently mounted weather protection
devices are permissible upon approval of
the vehicle manufacturer only.
>Front and rear luggage carriers are permis-
sible upon approval of the vehicle manufac-
turer only.
* Note for category 3: An approval can only be given by the component manufacturer, if the component was tested
suciently according to its intended use and the respective standards in advance and if a risk analysis was made.
This is the translation of the original guidelines issued by ZIV, VSF and BIV (German umbrella organ-
isation for the German cycle industry guilds) in cooperation with Zedler-Institut, updated in 2018.
In the event of any misunderstandings, the original German version (Leitfaden für den Bauteiletausch bei
CE-gekennzeichneten E-Bikes/ Pedelecs mit einer Tretunterstützung bis 25 km/h) shall be applicable.
Layout: zedler.de
Last update: 2018/05/08
Experts of the following associations / companies were involved in drawing up the present guidelines:
(in alphabetical order)

Translation of the original operating instructions |11
Guidelines for the parts replacement of speed e-bikes / pedelecs up to a pedal assist of 45km/h (28mph)
This is the translation of the original guidelines issued by ZIV, VSF, BIV (German umbrella organisation for the
German cycle industry guilds), velotech.de and the German Association for Technical Inspection (TÜV Rheinland) in
cooperation with Zedler-Institut, updated in 2018. In the event of any misunderstandings, the original German version (Leit-
faden für den Bauteiletausch bei schnellen E-Bikes / Pedelecs mit einerTretunterstützung bis 45 km/h) shall be applicable.
Guidelines for the parts replacement of speed e-bikes / pedelecs
up to a pedal assist of 45 km/h (28 mph)
CATEGORY 1 CATEGORY 2 CATEGORY 3 CATEGORY 4
Important basic information Components which may only be replaced upon presentation of a
valid test report (parts approval (ABE*, EC, ECE) or part certicate**)
Components which may be replaced in consideration of the
conditions described further below
Special notes for mounting accessories
>Speed e-bikes with a motor assistance of up to
45km/h (28 mph) are considered motor vehicles
and subject to the EU Directive 2002/24/EC or the
EU Regulation No. 168/2013.
>Depending on the vehicle there may be dierent
requirements which must be strictly observed
when replacing a component. Therefore, always
check the indications given in the vehicle docu-
ments prior to doing any work on the vehicles.
> Note: At present, vehicles with an individual oper-
ating licence are mainly subject to the regulations
of the EU Directive 2002/24/EC.
>All components which are not included in the list
must only be replaced by original spare parts of
the vehicle and/or component manufacturer.
>Brake systems
>Brake discs / Brake hoses / Brake pads
(With valid type approval acc. to ECE-R 90 or general operating
licence only).
>Handlebar-stem unit
(Provided that there is no need of changing the lengths of cables
and/or hoses. A modication of the seating position for the
benet of the consumer should be possible within the original
cable lengths. A modication beyond results in a signicantly
changed load distribution on the bicycle and entails potentially
critical steering properties).
>Seat post
(Provided that the oset to the rear does not exceed 20mm with
regard to the series / original eld of use. Note that a modied
load distribution beyond the intended setting range may
possibly lead to critical steering properties. The length of the
saddle rails at the saddle structure as well as the saddle form are
also important).
>Headlight
(With valid type approval, identical mounting position as well as
EMC proof only).
>Rear light with brake light and licence plate light, if available
(With valid type approval and identical mounting position only,
as far as tested in accordance with ECE-R 50 as well as EMC
proof).
>Reector
(With valid type approval only).
>Rear view mirror
(Only if tested in accordance with ECE-R 81 and identical mount-
ing position).
>Acoustic signalling device (horn)
(Only if tested in accordance with ECE-R 28 and identical mount-
ing position).
>Pedals
(Vehicles with 168/2013 approval).
* ABE: general type approval
>Pedals (Incl. approved reectors, provided that the pedal is not
wider than the series / original pedal (vehicle with 2002/24/EC
approval)).
>Tyres (As specied in vehicle documents, either in accordance
with ECE-R 75 or with approval of tyre manufacturer).
>Grips with screw clamps
(In this case, the vehicle width must not be modied).
> Headset
> Bottom bracket
>Rear and front derailleur
(All gear change parts must be suitable for the number of gears
and compatible with one another).
>Shift levers/Twist grip (Provided that position on handlebars
remains unchanged).
>Cables and housings
>Chainwheels / Belt sprockets / Cassette sprocket
(Provided that the number of teeth and the diameter is identical
to the series / original eld of use).
>Chainguard (Provided that it is free of sharp outer edges and
complies with the Delegated Regulation No. 44/2014, Annex VIII).
>Mudguard (Provided that it is free of sharp outer edges
and complies with the Delegated Regulation No. 44/2014, Annex
VIII). The clearance to the tyre, which should be 10mm at least,
must also be taken into account).
>Spokes (Provided that the dimensions correspond to the original
part).
>Inner tube (Provided that the design and the valve are identical).
>Crank arm (Provided that the length and the dimensions, e.g.
crank arms / frame centre (Q-Factor) are observed).
>Chain /Toothed belt (Provided that the original width is
observed).
>Rim tape (Rim tapes and rims must be compatible. Modied
combinations may result in rim tape shifting and thus in defective
inner tubes).
>Saddle (Provided that the oset to the rear does not exceed
20mm with regard to the series / original eld of use. Note that
a modied load distribution beyond the intended setting range
may possibly lead to critical steering properties. The length of the
saddle rails at the saddle structure as well as the saddle form are
also important).
>Additional battery/rechargeable battery-operated
headlights are not permissible.
>Trailers are only permissible, if a trailer load is entered
under no.17 of the certicate of conformity and a
coupling device under no. 43.1. Note: The maximum
permissible trailer load is 50% of the tractor vehicle’s
empty weight (without batteries).
There are only
50mm ball coupling devices possible.
>Transporting children in a trailer is forbidden in gen-
eral!
>Front baskets are to be considered critical due to
the undened load distribution. Permissible upon
approval of the vehicle manufacturer only.
>Removable pannier bags and top cases are permissi-
ble. The permissible total weight, maximum loading
of pannier rack and a correct load distribution has to
be observed.
>Bar ends are not permissible.
** Note: In the case of components with part certicate the eld of application must be observed. The proper assembly
must be certied by a testing engineer or an expert of a technical control board like TUEV or DEKRA in Germany.
Layout: zedler.de
Last update: 2018/05/24
Experts of the following associations / companies were involved in drawing up the present guidelines:
(in alphabetical order)

12 |Translation of the original operating instructions
Risks of pedelec/e-bike 25 tuning
This is the translation of the original guidelines issued by ZIV, VSF and BIV (German umbrella
organisation for the German cycle industry guilds) in cooperation with Zedler-Institut,
updated in 2018. In the event of any misunderstandings, the original German version (Leitfaden:
Wissenswertes über Tuning von Pedelecs/E-Bikes 25) shall be applicable.
Experts of the following associations / companies were involved in drawing up the present guidelines: (in alphabetical order)
Guidelines: Things to know about pedelec/e-bike 25 tuning
Pedelecs/e-bikes 25 are limited to a continuous rated power
of 250Watt and a maximum design speed through electrical
pedal assistance of 25 kmh (15.5 mph). In this case only they
are equivalent to bicycles in terms of road trac law.
(§ 63a, paragraph 2 of German road trac licensing regulations,
inform yourself about the legislation in your country).
Raising the output and/or the maximum design speed beyond this
limit will result in the fact that the vehicle becomes a motor vehicle.
The consequences are as follows*:
>Subject to compulsory operating licence
>Subject to compulsory driving licence (class depends on maximum speed)
>Subject to compulsory insurance (insurance tag)
>Helmet compulsory
>Using cycle lanes not permissible
>Proof of fatigue strength for all safety-relevant components
must be submitted
Possible legal consequences in case of tuning for users*:
>Administrative oence and ne
>Criminal oence (§ 21 of German road trac act: “Riding without
driving licence”; infringement of obligatory insurance law)
>Caution: in the event of repetition, your criminal record certicate
may no longer be clean (criminal record!)
>In case of infringement of § 21 German road trac act: Withdrawal of driving licence
>Loss of insurance cover (private liability)
>Loss of materials defect liability and warranty claims
>Loss of driving licence
>Regularly, partial responsibility in case of accident
Possible legal consequences in case of tuning for retailers*:
>Aiding and abetting of an oence, participating in an administrative oence
>Retailer liable for personal and material damage
>Loss of business liability insurance cover
* for example in Germany, inform yourself about the legislation in your country
Layout: zedler.de
Last update: 2018/07

Translation of the original operating instructions |13

14 |Translation of the original operating instructions
46 |Translation of the original operating instructions
BIKE CARD
Manufacturer AT Zweirad GmbH
Serial no.
Model
Frame no.
Drive system
£ Front wheel motor £ Mid-mounted motor £ Rear wheel motor
Battery model
Key no.
Voltage (Volt)
Ampere-hour (AH)
Capacity (watt hours)
Suspension fork
(manufacturer/model)
– serial no.
Rear shock (manufacturer/model)
Frame type
Frame size
Size of wheels and tyres
Colour
Frame number
Intended use
Use in accordance with
£ category 1 £ category 2 £ category 3
Empty weight EPAC (incl. battery) kg
Maximum permissible overall weight
EPAC, rider, luggage and trailer, if available kg
Pannier rack permitted
£ yes £ no
Permissible load kg
Child seat allowed
£ yes £ no
Trailer allowed
£ yes £ no
Permissible trailer load kg
Brake levers – Brake assignment
Right lever: £ front wheel brake £ rear wheel brake
Left lever:
£ front wheel brake £ rear wheel brake
Danger
Read at least the chapters “Before the rst ride with your Velo deVille
– EPAC”, “Intended use” and“Before every ride with your Velo de Ville
– EPAC” in the translation of these Velo de Ville original operating in-
structions.
(Hint for the Velo de Ville dealer: Copy the bike card and the handover report and keep one copy in your
customer le. Send another copy to the bike manufacturer, if necessary. Make sure the customer conrms
by his signature on the handover report that his personal data are made available to the manufacturer.)
Stamp and signature of the Velo deVille dealer
1. Have you ever ridden an EPAC? Observe the
particular riding characteristics of this revolu-
tionary hybrid drive concept [a]. Set o for your
rst ride by selecting the lowest level of drive
assistance [b]! Slowly approach the potential of
your EPAC in an area free of trac.
For more information in this regard, read the
chapter “Useful tips for riding a VelodeVille
EPAC” or “Riding a Velo de Ville Speed
Pedelec: special features”.
2. Your VelodeVille EPAC is designed for a max-
imum overall weight including the rider, the
EPAC and the luggage as well as child seat or
trailer, if approved. The maximum overall weight
is specied in the system instructions of the
drive system manufacturer, in the bike card [c]
and in your general Velo deVille user manual.
For more information contact your VelodeVille
dealer.
Danger
Do not hang any bags or other heavy or big
objects (such as umbrellas) to the handlebar
of your VelodeVille EPAC. Risk of falling!
Danger
The weight distribution on EPACs diers mark-
edly from the weight distribution on bicycles
without drive assistance. A VelodeVille EPAC
is clearly heavier than a bicycle without drive
assistance. For this reason parking, pushing,
lifting and carrying your VelodeVille EPAC is
more dicult. Bear this in mind when loading
your EPAC into a car and unloading it or when
mounting it on a bicycle carrier system.
Danger
Strictly observe the category to which your
VelodeVille bike/EPAC belongs. From the cate-
gory you can conclude which grounds and rid-
ing actions are suitable for your VelodeVille
bike/EPAC. Your nd the categories in the
chapter “Intended use” as well as in the same
chapter in your general VelodeVille user man-
ual as well as in the bike card.
Danger
Do not wear long skirts, ared trousers or pon-
chos and do not hang long cords, ribbons or
the like to your VelodeVille EPAC during the
ride on your Velo de Ville EPAC. There is the
risk that they get caught in the wheels or in the
drive unit. Risk of falling!
BEFORE THE FIRST RIDE WITH YOUR VELO DE VILLE EPAC
a
b
c

Translation of the original operating instructions |15
3. If you want to ride on public roads, observe the
respective legal requirements, in particular as
regards the lighting. These requirements vary in
each country. The equipment of your VelodeVille
EPAC is, therefore, not necessarily complete. Ask
your VelodeVille dealer for the laws and regula-
tions applicable in your country or in the country
you intend to use your Velo de Ville EPAC. Have
your VelodeVille EPAC equipped accordingly [d],
before using it on public roads.
4. The rechargeable battery of your Velo deVille
EPAC must be charged before you set o for the
rst time [e]. Are you familiar with the handling
and mounting of the rechargeable battery?
Before you set o for the rst time, check that
the battery is properly mounted, that it has en-
gaged audibly and that it is locked.
More information is provided in the system in-
structions of the drive system manufacturer, e.g.
in the chapter
BOSCH – Inserting and removing the battery pack
FAZUA – Battery Pack 7000/
First check of the Battery Pack
SHIMANO STePS – Charging the battery
Notice
Note that the rechargeable battery of some
systems switches into the sleep mode after a
few days of non-use. If you want to know how
to awake the battery, read the chapters
BOSCH – Operation
FAZUA – Battery Pack 7000/Operation
SHIMANO STePS – Handling the battery
Danger
We recommend that you charge your battery
during the day and only in dry rooms which
have a smoke or a re detector; but keep it o
your bedroom. Place the battery during the
charging process on a big, non-inammable
plate made of ceramics or glass!
Danger
Charge your battery only with the supplied
charger. Do not use the charger of any other
manufacturer, not even when the connector
of the charger matches your rechargeable
battery. The rechargeable battery can heat up,
catch re or even explode!
Danger
Do not park your VelodeVille EPAC in the blaz-
ing sun.
5. The functions of your Velo de Ville EPAC are
operated with the buttons on the control ele-
ment on the handlebar [f]. Are you familiar with
all functions and displays? Check whether you
know the functions of all buttons. More informa-
tion is provided in the system instructions of the
drive system manufacturer, e.g. in the chapter
BOSCH – Product Description and Specications
FAZUA – Remote/Operation
SHIMANO STePS – Operation
d
e
f

16 |Translation of the original operating instructions
6. Are you familiar with the brake system? Have
a look at the bike card and check whether you
can actuate the front brake with the brake lever
or brake lever/shifter you are used to (right or
left). If this is not the case, have it modied by
your VelodeVille dealer before you set o for
the rst time!
Under certain circumstances modern brakes of
EPACs [a] can be far more powerful than those
you were used to so far. Be sure to rst practise
using the brakes on a level, non-slip surface in
an area free of trac! If you have an e-mountain
bike also practise on loose ground.
Slowly approach higher brake performances
and speeds. For more information see the chap-
ter “Brake system” of your general VelodeVille
user manual and the enclosed operating in-
structions.
Danger
Be aware that the brakes of your VelodeVille
EPAC are always more eective than the
drive system. If you face any problems with
your drive system (e.g. because it pushes you
forward in front of a turn), slow down your
VelodeVille EPAC carefully.
Danger
Pull the brake lever of the rear brake and stop
pedalling. The EPAC stops. Emergency stop!
However, if you have a front motor, you must
actuate the front brake carefully. The shortest
possible stopping distance requires controlled
braking with both brakes.
7. Are you familiar with the type and functioning
of the gears [b]? Ask your VelodeVille dealer to
explain the gear system to you and make your-
self familiar with your new gears in an area free
of trac. For more information see the chapter
“Gears” of your general VelodeVille user man-
ual and the enclosed operating instructions.
8. Are both saddle and handlebar properly adjust-
ed? The saddle should be set to a height from
which you can just reach the pedal in its lowest
position with your heel. Check whether your
toes reach to the oor when you are sitting on
the saddle [c].
Your VelodeVille dealer will be pleased to help
you, if you are not happy with your seating posi-
tion. For more information see the chapter “Ad-
justing the VelodeVille bike to the rider” of
your general VelodeVille user manual.
a
b
c