Zedler E-Bike Quick guide

TRANSLATION OF THE ORIGINAL OPERATING INSTRUCTIONS
EBIKE, EPAC, SPEDELEC
EN 15194

TRANSLATION OF THE ORIGINAL
OPERATING INSTRUCTIONS
EN 15194
EBIKE, EPAC, SPEDELEC
Read pages 2 to 18 before your first ride!
Perform the functional check on pages 19 to 22 before every ride!
For more information see the chapter “Service and maintenance schedule
for your VelodeVille bike” in your general VelodeVille user manual.
Notice
In any case, also read the general VelodeVille user manual and the sys-
tem instructions of the drive system manufacturer that you received
from your VelodeVille dealer. Also observe the enclosed operating in-
structions of the component manufacturers.
Edition 1, March 2021
© No part of this publication may be reprinted, translated, copied or transmitted in any form or by
any means, electronic, mechanical, by hand or otherwise for another business purpose without
prior written permission of Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH.
© Text, concept, photos and graphic design
Zedler – Institut für Fahrradtechnik und -Sicherheit GmbH
www.zedler.de

THE EPAC AND ITS COMPONENTS
Frame:
a
Top tube
b
Down tube
c
Seat tube
d
Rear stay
e
Chainstay
f
Head tube
Suspension fork:
A
Fork crown
B
Stanchion tube
C
Lower leg
D
Dropout
I
Motor/drive unit
II
Rechargeable battery
III
Display
Saddle
Suspension seat post
Seat post clamp
Pannier rack
Rear light
Mudguard
Reector
Rear brake
Lock
Chainguard
Multi-speed hub
Chain
Crank
Pedal
Handlebar
Control unit
Twist shifter
Brake lever
Stem
Headset
Front headlamp
Front brake
Suspension fork
Wheel:
Quick-release system/
thru axle
Spoke
Rim
Tyre
Hub
c
d
e
b
A
B
C
D
III
II
I
af

THE EPAC AND ITS COMPONENTS
Frame:
c
Seat tube
d
Rear stay
e
Chainstay
f
Head tube
g
Central tube
Suspension fork:
A
Fork crown
B
Stanchion tube
C
Lower leg
D
Dropout
I
Motor/drive unit
II
Rechargeable battery
III
Display
Saddle
Suspension seat post
Seat post clamp
Pannier rack
Rear light
Mudguard
Chainguard
Rear brake
Cassette sprockets
Rear derailleur
Chain
Crank
Pedal
Handlebar
Front headlamp
Brake lever
Shifter
Stem
Headset
Suspension fork
Front brake
Brake disc/rotor
Wheel:
Quick-release system/
thru axle
Spoke
Rim
Tyre
Hub
c
d
e
g
f
A
B
C
D
III
II
I

Translation of the original operating instructions |1
NOTES ON THE TRANSLATION OF THESE VELODEVILLE
ORIGINAL OPERATING INSTRUCTIONS ................................2
GENERAL SAFETY INSTRUCTIONS......................................4
INTENDED USE ...........................................................6
Overview on EPACs/EAPCs, speed pedelecs and ’twist and gos’ –
legal regulations in Great Britain ..........................................9
GUIDELINES .............................................................10
Guidelines for the parts replacement of CE marked e-bikes /
pedelecs up to a pedal assist of 25km/h (15.5mph) ...................10
Guidelines for the parts replacement of speed e-bikes /
pedelecs up to a pedal assist of 45km/h (28mph) .....................11
Risks of pedelec/e-bike 25 tuning .......................................12
BEFORE THE FIRST RIDE WITH YOUR VELODEVILLE EPAC ..........14
BEFORE EVERY RIDE WITH YOUR VELODEVILLE EPAC ..............19
USEFUL TIPS FOR RIDING A VELODEVILLE EPAC ....................23
Riding with drive assistance .............................................23
Range – useful information for a long ride with your
VelodeVille EPAC.........................................................25
Riding without drive assistance .........................................27
RIDING A VELODEVILLE SPEED PEDELEC: SPECIAL FEATURES .....28
USEFUL INFORMATION FOR PROPER HANDLING OF
THE RECHARGEABLE BATTERY ........................................31
TRANSPORT OF YOUR VELODEVILLE EPAC ..........................34
By car ......................................................................34
By train / by public transport ............................................35
By plane ...................................................................35
TABLE OF CONTENTS
AFTER AN ACCIDENT WITH YOUR VELODEVILLE EPAC..............36
SERVICE AND MAINTENANCE..........................................40
WARRANTY AND GUARANTEE .........................................44
A note on wear............................................................44
GUARANTEE CONDITIONS AT ZWEIRAD GMBH ......................45
BIKE CARD ...............................................................46
HANDOVER REPORT ....................................................47
SERVICE SCHEDULE TO BE STAMPED................................48
DECLARATION OF CONFORMITY ......................................53

2 |Translation of the original operating instructions
The illustrations [a-f] show typical Velo de Ville
EPACs – one of these types may look similar to the
EPAC you have purchased. Today’s bicycles come
in various types that are designed for specic uses
and equipped accordingly.
Pay particular attention to the following sym-
bols:
Danger
This symbol indicates an imminent risk to your
life or health unless you comply with the in-
structions given or take preventive measures.
Caution
This symbol warns you of wrongdoings which
may result in damage to property and environ-
ment.
Notice
This symbol provides you with information
about how to handle the product or refers to
a passage in the operating instructions that
deserves your special attention.
The described possible consequences will not be
repeated in the operating instructions every time
one of the symbols appears.
Also observe the enclosed operating instructions
of the component manufacturers.
The translation of these original operating instruc-
tions is subject to European law. If delivered to
countries outside Europe, supplementary instruc-
tions have to be provided by the manufacturer of
the VelodeVille EPAC.
The translation of these VelodeVille original oper-
ating instructions includes supplementary instruc-
tions as to the characteristics of EPACs. Together
with the drive system manufacturer’s system in-
structions and your general VelodeVille user man-
ual that you obtained with your VelodeVille EPAC
it forms a system.
NOTES ON THE TRANSLATION OF THESE VELODEVILLE
ORIGINAL OPERATING INSTRUCTIONS
a
b
c

Translation of the original operating instructions |3
Caution
In all cases the operating instructions of the
component manufacturers referring to the
individual components have priority over the
translation of these VelodeVille original oper-
ating instructions. This applies in particular in
the case of contradicting instructions between
the operating instructions of the component
manufacturer and the translation of these
Velo de Ville original operating instructions.
This also applies to the indicated torque val-
ues of bolts.
Notice
For easier readability, the words of one gender
used in the translation of these Velo de Ville
original operating instructions, such as
Velo de Ville dealer, rider, mechanic, manu-
facturer, include all genders. This is in no way
intended to express gender discrimination or
a violation of the principle of equality.
Notice
Keep the translation of these VelodeVille orig-
inal operating instructions for your records
and future reference and share it with the new
user, if you sell, lend or leave your VelodeVille
EPAC to anybody else.
The translation of these supplementary instruc-
tions together with the additional manuals com-
ply with the requirements of the EN ISO standards
4210-2, the EN 15194 Cycles – Electrically power
assisted cycles – EPAC bicycles as well as with the
Machinery Directive 2006/42/EC.
The bicycles with drive assistance designated as
EPAC cycles in the European standards EN 15194
and prEN 17404 (draft) are referred to as EPACs in
the translation of these original operating instruc-
tions. In the UK these bicycles are also referred to
as EAPCs. For a precise description of the dierent
EPAC types see the chapter “Intended use”.
These original operating instructions are not in-
tended to help you assemble a VelodeVille EPAC
from individual components, to repair it or to
make a partly assembled VelodeVille EPAC ready-
for-use.
The translation of these VelodeVille original
operating instructions is not applicable to any
other than the displayed EPAC types.
Technical details in the text and illustrations of the
translation of the original operating instructions
are subject to change.
d
e
f

4 |Translation of the original operating instructions
Dear VelodeVille customer,
In purchasing this VelodeVille EPAC [a-c] – Made
in Germany – you have chosen a product of high
quality. Each component of your new VelodeVille
EPAC has been designed, manufactured and as-
sembled with great care and expertise. It has been
fully assembled and subjected to a functional
check by your VelodeVille dealer So you can ped-
al with joy and a secure feeling from the very rst
metres and enjoy the tailwind from the auxiliary
drive.
This manual contains a wealth of information
on the proper use of your Velo deVille EPAC, its
maintenance and operation as well as interesting
information on bicycle and pedelec design and
engineering. Read this manual thoroughly. We are
sure that even if you have been cycling (bicycle or
EPAC) all your life you will nd useful and detailed
information. Especially e-bike technology has de-
veloped at a rapid pace during recent years. There-
fore, before setting o on your new VelodeVille
EPAC, be sure to read at least the chapter “Before
the FIRST ride with your VelodeVille EPAC”.
To have as much fun as possible during cycling, be
sure to carry out the functional check described
in the chapter “Before EVERY ride with your
Velo de Ville EPAC” before setting o on your
VelodeVille EPAC.
Even a manual as big as an encyclopaedia could
not describe any possible combination of pedelec
models and components or parts on the market.
Therefore, these operating instructions togeth-
er with the system instructions of the drive sys-
tem manufacturer and your general VelodeVille
user manual focus on your newly purchased
VelodeVille EPAC and standard components and
provide useful information and warnings.
When doing any adjusting and servicing, be aware
that the detailed instructions provided in your
manual only refer to this EPAC. The information
included here is not applicable to any other EPAC
or e-bike type. As bicycles come in a wide variety
of designs with frequent model changes, the de-
scribed operations may require complementary
information. Be sure to also observe the operating
instructions of the component suppliers that you
received from your VelodeVille dealer.
Be aware that these instructions may require fur-
ther explanation, depending on the experience
and/or skills of the person doing the work. For
some jobs you may require additional (special)
tools or supplementary instructions. This manual
cannot teach you the skills of a bicycle mechanic. If
you have the slightest doubt ask your VelodeVille
dealer.
Always ride carefully on public roads and observe
the trac rules so as not to endanger yourself or
others.
GENERAL SAFETY INSTRUCTIONS
a
b
c

Translation of the original operating instructions |5
THE EPAC AND ITS COMPONENTS
Frame:
a
Top tube
b
Down tube
c
Seat tube
d
Rear stay
e
Chainstay
f
Head tube
Suspension fork:
A
Fork crown
B
Stanchion tube
C
Lower leg
D
Dropout
I
Motor/drive unit
II
Rechargeable battery
III
Display
Saddle
Suspension seat post
Seat post clamp
Pannier rack
Rear light
Mudguard
Reector
Rear brake
Lock
Chainguard
Multi-speed hub
Chain
Crank
Pedal
Handlebar
Control unit
Twist shifter
Brake lever
Stem
Headset
Front headlamp
Front brake
Suspension fork
Wheel:
Quick-release system/
thru axle
Spoke
Rim
Tyre
Hub
c
d
e
b
A
B
C
D
III
II
I
af
Before you set o, let us point out a few things to
you that are very important to every cyclist: Never
ride without a properly adjusted helmet and with-
out glasses [d] and take care to always wear suit-
able, bright clothing. As a minimum you should
wear straight cut trousers or use trouser clips and
shoes [e] tting the pedal system.
This manual cannot teach you how to ride an
EPAC. Be aware that riding an EPAC is a potentially
dangerous activity, that may be especially dan-
gerous when riding on public roads. That requires
the rider to stay in control of his or her EPAC at all
times. Be aware from the moment you set o that
you ride at a higher speed. Always keep this fact in
mind and ride considerately!
Like any sport, riding an EPAC involves the risk of
injury and damage. When you set o on an EPAC
you should be aware and accept this risk. Please
note that on an EPAC you have no safety devices
around you (e.g. bodywork, ABS, airbag) like you
have in a car. Therefore, always ride carefully and
respect the other trac participants. Never ride
under the inuence of drugs, medication, alcohol
or when you are tired. Do not ride with a second
person on your EPAC and never ride without hav-
ing both hands on the handlebar.
Observe the legal regulations concerning cycling
with EPACs o public roads. These regulations dif-
fer in the dierent countries.
Respect nature when riding through the forest
and meadows. Be sure to only ride on signposted,
well maintained trails and hard-surface roads.
Always bear in mind that you travel rapidly and
quietly. Do not startle pedestrians or other cyclists.
Always make others aware of your presence well
ahead of time and by ringing your bell or make
use of the brakes so as to avoid accidents. Familiar-
ize yourself with your EPAC.
First we would like to familiarise you with the vari-
ous components of your VelodeVille EPAC. Unfold
the cover of these operating instructions. There
you nd two VelodeVille EPACs showing all nec-
essary components [f]. Leave the page unfolded
as you read so that you can easily locate the com-
ponents as they are referred to in the text.
Danger
For your own safety, never do any mainte-
nance work or adjusting on your EPAC unless
you feel absolutely sure about it. If you are in
doubt or if you have any questions, contact
your VelodeVille dealer.
Danger
Keep in mind: During cycling you must not
hold onto a moving vehicle or trailer. Keep
both hands on the handlebar. Take your feet
o the pedals only if required by the condi-
tion of the road. Also bear in mind that riding
with headphones is in some countries allowed
as long as the acoustic perception is not im-
paired. Inform yourself about the law situation
in the country where you use your EPAC.
d
e
f

6 |Translation of the original operating instructions
USER MANUAL
TREKKING BIKE, CITY BIKE, MTB
EN ISO 4210-2
46 |Translation of the original operating instructions
BIKE CARD
Manufacturer AT Zweirad GmbH
Serial no.
Model
Frame no.
Drive system
£ Front wheel motor £ Mid-mounted motor £ Rear wheel motor
Battery model
Key no.
Voltage (Volt)
Ampere-hour (AH)
Capacity (watt hours)
Suspension fork
(manufacturer/model)
– serial no.
Rear shock (manufacturer/model)
Frame type
Frame size
Size of wheels and tyres
Colour
Frame number
Intended use
Use in accordance with
£ category 1 £ category 2 £ category 3
Empty weight EPAC (incl. battery) kg
Maximum permissible overall weight
EPAC, rider, luggage and trailer, if available kg
Pannier rack permitted
£ yes £ no
Permissible load kg
Child seat allowed
£ yes £ no
Trailer allowed
£ yes £ no
Permissible trailer load kg
Brake levers – Brake assignment
Right lever: £ front wheel brake £ rear wheel brake
Left lever:
£ front wheel brake £ rear wheel brake
Danger
Read at least the chapters “Before the rst ride with your Velo deVille
– EPAC”, “Intended use” and“Before every ride with your Velo de Ville
– EPAC” in the translation of these Velo de Ville original operating in-
structions.
(Hint for the Velo de Ville dealer: Copy the bike card and the handover report and keep one copy in your
customer le. Send another copy to the bike manufacturer, if necessary. Make sure the customer conrms
by his signature on the handover report that his personal data are made available to the manufacturer.)
Stamp and signature of the Velo deVille dealer
Note that each type and/or kind of EPAC, referred
to as category in the following, is designed for a
specic use. Use your VelodeVille EPAC [a] only
according to its intended use, as it may otherwise
not withstand the loads, fail and cause an accident
with unforeseeable consequences! In addition,
improper use will invalidate the warranty. Ask your
Velo de Ville dealer to conrm the category to
which your VelodeVille EPAC belongs. Have a look
at your bike card [b].
Danger
Note that there are dierent types of EPACs
and e-bikes which are subject to dierent le-
gal framework conditions. Therefore, check
the class or category of your VelodeVille EPAC
or e-bike in the bike card. Keep the specic
regulations for your EPAC/e-bike class in mind
when riding on public roads and through the
landscape.
Notice
In any case, also read the general VelodeVille
user manual [c] and the system instructions
of the drive system manufacturer that you re-
ceived from your VelodeVille dealer.
Notice
For more information about the intended
use of your Velo de Ville EPAC as well as the
maximum permissible overall weight (rider,
VelodeVille EPAC and luggage) see the system
instructions of the drive system manufacturer,
the bike card and read the chapter “Before the
rst ride with your VelodeVille EPAC”.
1. EPACs (Electrically Power Assisted Cycles), in
the UK also referred to as EAPCs (Electrically As-
sisted Pedal Cycles), are bicycles with auxiliary
motor that only switches on when the pedals
are moved by the rider. When you stop pedal-
ling, the motor switches o. The legal regula-
tions for riding an EPAC with regard to driving
licence, registration, type approval, requirement
to wear a helmet, insurance, regulations on the
use of cycle lanes, etc. are listed in the “Over-
view on EPACs/EAPCs, speed pedelecs and
’twist and gos’ – legal regulations in Great
Britain” at the end of this chapter. Do not con-
fuse your VelodeVille EPAC with a “VelodeVille
Speed Pedelec” 45km/h (28mph, see item 2.).
Today, you nd nearly all types of bicycles also
as electric bicycles. The types of bicycles are
subdivided in the following categories:
INTENDED USE
a
b
c