Drive Royale User guide

The team at Drive Medical develops its products to give our customers the freedom to live
independently. This encompasses their daily home life and provides them with the opportunity
to enjoy an outing with family and friends. Our goal is to develop a range that will provide
individuals with a chance to enjoy every day life.
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Royale Scooter
Owner’s Handbook

Royale By Drive Owner’s Handbook Page 1
CONTENTS
1. Safety Instructions
2. Electromagnetic Interference (EMI)
3. Specifications
4. Comfort Adjustment
5. Control Panel Operation
6. Charging Instructions
7. Battery Instruction and Maintenance
8. Scooter Maintenance and Repair
9. Troubleshooting and Fault Repair
10. Warranty
SAFETY INSTRUCTIONS
Always use a seat belt,
and keep your feet on
the scooter all the
time.
Never operate the
scooter while you are
under the influence of
alcohol.
Never use mobile
phones or radio
transmitters such as
walkie-talkies
Make sure that there
are no obstacles behind
you while reserving
your scooter.
Do not ride your
scooter in traffic.
Do not make a sharp
turn or a sudden stop
while riding your
scooter.
Do not attempt to
climb curbs greater
than limitation shown
in the specification
Do not remove your
hands and legs from
the scooter when
driving.
Do not ride your
scooter during snow in
order to avoid
accidents.
Do not allow
unsupervised children
to play near this
equipment while the
batteries are charging.

Royale By Drive Owner’s Handbook Page 2
Warning –Do not operate your scooter for
the first time without completely reading and
understanding this owner‟s handbook
1. Do not operate scooter on public streets
and roadways. Be aware that it may be
difficult for traffic to see you when you are
seated on the scooter. Obey all local
pedestrian traffic rules. Wait until your path
is clear of traffic, and then proceed with
extreme caution.
2. To prevent injury to yourself or others,
always ensure that the power is switched off
when getting on or off of the scooter.
3. Always check that the drive wheels are
engaged (drive mode) before driving. Do not
switch off the power when the scooter is
still moving forward. This will bring the chair
to an extremely abrupt stop.
4. Do not use this product or any available
optional equipment without first completely
reading and understanding these
instructions. If you are unable to understand
the warnings, cautions or instructions,
contact your dealer before attempting to
use this equipment, otherwise, injury or
damage may occur.
5. There are certain situations, including some
medical conditions, where the scooter user
will need to practice operating the scooter
in the presence of a trained attendant. A
trained attendant can be defined as a family
member or care professional especially
trained in assisting a scooter user in various
daily living activities. Consult with your
physician if you are taking any medication
that may affect your ability to operate your
scooter safely.
6. Do not attempt to lift or move a scooter by
any of its removable parts including the
armrests, seats or shrouds. Personal injury
and damage to the scooter may result.
7. Never try to use your scooter beyond its
limitations as described in this manual.
8. Please do not sit on your scooter while it is
in a moving vehicle such as a car, bus or
train.
9. Keep your hands away from the wheels
(tyres) while driving scooters. Be aware that
loose fitting clothing can become caught in
the drive wheels.
10. Consult your physician if you are taking
prescribed medication or if you have any
certain physical limitations. Some
medications and limitations may impair your
ability to operate scooters in a safe manner.
11. Do not drive or sit on the scooter when in
freewheel mode.
12. Do not remove the anti-tipper (if fitted)
13. Always switch off the scooter and charger,
and disconnect the battery before doing any
work or using any tools on the scooter.
14. Do not attempt to lift or move your scooter
by any of its removable parts, such as the
armrests, seats, or shroud.
15. Do not climb a gradient at an angle. Always
drive straight up a gradient, as this greatly
reduces the risk of tipping or a fall. Do not
climb a gradient steeper than the scooter‟s
limitation.
16. Do not drive backwards down any step, kerb
or other obstacle. This may cause the
scooter to tip or fall.
17. Always reduce your speed and maintain a
stable centre of gravity when cornering
sharply. Do not corner sharply when driving
scooters at higher speeds.
18. Operating in rain, snow, salt, mist and on icy
or slippery surfaces may have an adverse
affect on the electrical system.
19. Never sit on your scooter when it is being
used in connection with any type of lift or
elevation product. Your scooter is not
designed with such use in mind and any
damage or injury incurred from such use is
not the responsibility of Drive.

Royale By Drive Owner’s Handbook Page 3
Modifications
Drive Medical Product has designed your scooter
to be as practical as possible. However, under no
circumstances should you modify, add, remove,
or disable any part or function of your scooter.
Personal injury and damage to the scooter may
result.
1. Do not modify your power scooter in any way
not authorized by Drive. Do not use
accessories if they have not been tested or
approved for Drive products.
2. Get to know the feel of your power scooter
and its capabilities. Drive recommends that
you perform a safety check before each use
to make sure your scooter operates safely.
Inspections prior to using your power
scooter:
1. If equipped with pneumatic tyres, please
check for the tyres are inflated to the correct
pressure.
2. Please check all electrical connections and
make sure they are tight and not corroded.
3. Please check all harness connections and
make sure they are secured properly.
4. Please check the brakes.
Weight limitation.
1. Do not exceed the weight capacity stated in
the Specification section. Exceeding the
weight capacity voids your warranty. Drive
will not be held responsible for injuries or
property damage resulting from failure to
observe weight limitations.
2. Do not carry passengers on scooters.
Carrying passengers on scooter may affect
the centre of gravity, resulting in a tip or a fall.
Tyre inflation
1. If your scooter is equipped with pneumatic
tyres, check the tyre pressure every week.
2. The correct tyre pressure will prolong the
life of your tyres and ensure a smooth ride.
3. Do not under-inflate or over-inflate your
tyres. It is critically important that tyre
pressure is maintained between 25 –30 psi
(2.0 –2.4 bar).
Temperature
1. Some of the parts of the power scooter are
susceptible to change in temperature. The
controller can only operate in temperature
that ranges between -25ºC ~ 50ºC.
2. At extreme low temperatures, the batteries
may freeze, and your scooter may not be
able to operate. In extreme high
temperatures, it may operate at slower
speeds due to a safety feature of the
controller that prevents damage to the
motors and other electrical components.
ELECTROMAGNETIC INTERFERENCE
The rapid development of electronics, especially
in the area of communications, has saturated
our environment with electromagnetic (EM)
radio waves that are emitted by television, radio
and communication signals. These EM wave are
invisible and their strength increases as one
approaches the source. All electrical conductors
act as antennas to the EM signals and, to
varying degrees, all power wheelchairs and
scooters are susceptible to electromagnetic
interference (EMI). The interference could result
in abnormal, unintentional movement and/or
erratic control of the vehicle. Power scooters
may be susceptible to electromagnetic
interference (EMI), which is interfering
electromagnetic energy emitted from sources
such as radio stations, TV stations, amateur
radio (HAM) transmitters, two-way radios,
cellular phones and alarm systems. The
interference (from radio wave sources) can
cause the power scooter to release its brakes,
move by itself or move in unintended directions.
It can also permanently damage the powered

Royale By Drive Owner’s Handbook Page 4
scooter’s control system. The intensity of the EM
energy can be measured in volts per meter
(V/m).Each powered scooter can resist EMI up
to a certain intensity. This is called “immunity
level”. The higher the immunity level the greater
the protection. At this time, current technology is
capable of providing at least 20 V/m of
immunity level, which would provide useful
protection against common sources of radiated
EMI.
Following the warnings listed below should
reduce the chance of unintended brake release
or powered scooter movement that could result
in serious injury:
1. Do not turn on hand-held personal
communication devices such as citizens
band (CB) radios and cellular phones while
the powered scooter is turned on.
2. Be aware of nearby transmitters such as
radio or TV stations and try to avoid
coming close to them.
3. If unintended movement or brake release
occurs, turn the powered scooter off as
soon as it is safe.
4. Be aware that adding accessories or
components, or modifying the powered
scooter, may make it more susceptible to
interference from radio wave sources
(Note: It is difficult to evaluate the effect on
the overall immunity of the powered
scooter).
5. Report all incidents of unintended
movement or brake release to the powered
scooter manufacturer, and note whether
there is a radio wave source nearby.
TURN OFF YOUR POWERED SCOOTER AS
SOON AS POSSIBLE IF YOU EXPERIENCE
THE FOLLOWING:
Unintentional scooter movements
Unintended or uncontrollable
direction.
Unexpected brake release
The higher the immunity level the greater the
protection. Your powered scooter has an
immunity level of 20 V/m which should protect
against common sources of EMI. Warning: The
scooter itself can disturb the performance of the
electromagnetic fields such as emitted by an
alarm system

Royale By Drive Owner’s Handbook Page 5
SPECIFICATION
Model
Royale 3
Weight Capacity (MUW)
185kg (29 stone)
Drive Wheel
41 x 10cm (16” x 4”)
Front Wheel
41 x 9cm (16” x 3.5”)
Max Speed
8mph (13kph)
Battery
12V x 70ah (2 pcs)
Range
50km (32 miles)
Charger Type
8A Off Board 120/240V
Controller
Dynamic Rhino 160A
Motor Type
4100 RPM 1300W 21: 1
Weight (With Battery)
149kg (330lb)
Weight (W/Out Battery)
103kg (227lb)
Turning Radius
126cm (49.5”)
Suspension
Full
Length
158cm (62”)
Width
73cm (29”)
Height
135cm (53”)
Seat Width
51cm (20”)
Seat Height
71cm (28”)
Seat Depth
46cm (18”)
Back Height
70cm (27.5”)
Wheel Base
104cm (41”)
Ground Clearance
15cm (6”)
Footwell
46cm (18”)
Model
Royale 4
Weight Capacity (MUW)
185kg (29 stone)
Drive Wheel
41 x 10cm (16” x 4”)
Front Wheel
36 x 9cm (13” x 3.5”)
Max Speed
8mph (13kph)
Battery
12V x 70ah (2 pcs)
Range
50km (32 miles)
Charger Type
8A Off Board 120/240V
Controller
Dynamic Rhino 160A
Motor Type
4100 RPM 1300W 21: 1
Weight (With Battery)
148kg (328lb)
Weight (W/Out Battery)
101kg (222lb)
Turning Radius
160cm (63”)
Suspension
Full
Length
158cm (62”)
Width
73cm (29”)
Height
135cm (53”)
Seat Width
51cm (20”)
Seat Height
71cm (28”)
Seat Depth
46cm (18”)
Back Height
70cm (27.5”)
Wheel Base
100cm (39”)
Ground Clearance
15cm (6”)
Footwell
46cm (18”)
ADJUSTMENTS FOR COMFORT
Adjustments for Seating Comfort
The flip-up
armrest height
can be
adjusted by
turning the
adjustment
dial.
Press the
bottom to
adjust the
height of the
headrest.
Adjust the seat
back lever for
seating back angle.
Turn the swivel lever
downwards to rotate
the seat.
Push the front lever
upwards to move the
seat forward and
backward.

Royale By Drive Owner’s Handbook Page 6
CONTROL PANEL OPERATION
Display
1 23
4 58 6 7
FUNCTION
Details
1
Speedo
Displays in mph or kph
2
High / Low /
Turn Speed
Shows H or L top speed.
Will flash for turn speed.
3
Power
Indicator
Battery remaining capacity
and charging indicator
4
Clock
Shows time.
5
Odometer
ODO (99999 km max),
TRIP (99.9 max)
6
Temperature
“C / F” modes
7
Reverse Light
Flashes when reverse is
engaged.
8
Error
Message
Will
7
8
9
13 14 15 16
10
11
12
654321
LED’s
Left-Indicator (Green) (1)
Hazard Light (Red) (2)
Warning Light (Red) (3)
Parking lamp (Amber) (4)
Headlight (Blue) (5)
Right- Indicator (Green) (6)
Buttons
Left-Indicator (7)
High / Low speed (8)
Horn (9)
Right-Indicator (10)
Hazard Light (11)
Horn (12)
Headlight button (13)
„MODE‟ switch (14)
„SET‟ switch (15)
Side lights control (16)

Royale By Drive Owner’s Handbook Page 7
(a) Braking
The scooter has an electromagnetic brake
which operates automatically when the
speed lever is released. It also features a
cable brake which can be operated by the
user. To operate the cable brake, squeeze
the lever on the left hand side of the
handlebars.
(b) Speed Lever (Throttle)
The user moves the scooter by squeezing
the lever on the right hand side of the
handlebars. The more the user squeezes
the lever, the faster the scooter will travel.
Release the lever to stop the scooter.
(c) Forward / Reverse
To allow the scooter to move forward press
the „F‟ side of the Forward / Reverse button
(located on the right hand side of the
handlebar).
To allow the scooter to reverse press the
„R‟ side of the button. When the „R‟ side is
pressed the scooters indicators will flash
and a buzzer will sound to alert people that
the scooter is reversing. Always ensure that
you check behind you and use your mirrors
when reversing.
(d) Speedo Operation
The speedo will show speed the scooter is
currently travelling at in miles per hour
(mph) or kilometers per hour (kph).
To change the speedo to show mph or kph:
1. Hold down the MODE and SET
buttons until the clock starts flashing.
2. Then press the MODE button until
the kph or mph is flashing
3. Then press SET to change to the
required setting.
3. Leave the scooter until the display
stops flashing, or hold down the
MODE and SET buttons for 2
seconds.
(e) High / Low / Turn Speed
SPEED
To select high speed, press the
HIGH / LOW button until the
display shows „H‟ (as shown)
SPEED
To select low speed, press the
HIGH / LOW button until the
display shows „L‟ (as shown)
If the display is flashing „L‟, then scooter is
automatically limiting its speed. As a safety
feature the scooter will automatically limit
it‟s speed when cornering.
(f) Power Indicator
The remaining power in the battery is
shown by the display status below:
100%
85%
70%
55%
40%
30%
Once the power level drops below 30%,
the gauge will flash and the warning sound
will beep at 5 second intervals, informing
the user to recharge the batteries as soon
as possible.
(g) Clock
To change the clock:
1. Hold down the MODE and SET buttons
until the clock starts flashing.
2. Then press the MODE button until the
hour is flashing.
3. Then press SET to change until the
hour is at the required setting

Royale By Drive Owner’s Handbook Page 8
4. Press the MODE button again so the
minutes are flashing
5. Press the SET to change until the hour
is at the required setting
6. Leave the scooter until the display
stops flashing, or hold down the MODE
and SET buttons for 2 seconds.
(h) Odometer
When the scooter is first started it will show
ODO and the total mileage of the scooter
for 5 seconds.
After this the scooter will show TRIP and
the trip distance.
To reset the trip counter, hold the SET
button down for 3 seconds.
(i) Headlight
Press the HEADLIGHT button to switch on
the headlight. Press the button again to
switch off the headlight.
(j) Side Lights
Press the SIDE LIGHT button to switch on
the headlight. Press the button again to
switch off the headlight.
(k) Indicators
Press the RIGHT INDICATOR or LEFT
INDICATOR button to operate the
indicator, which will flash and a buzzer will
sound. Press the button again to stop the
indicator.
(l) Hazard Warning Light
Press the HAZARD button to operate the
hazard warning light, which will flash and a
buzzer will sound. Press the button again to
stop the lights.
(m) Temperature
The temperature gauge will show the
ambient temperature in ºC or ºF
To change the temperature to ºC or ºF:
1. Hold down the MODE and SET
buttons until the clock starts flashing.
2. Then press the MODE button until
the temperature gauge is flashing.
4. Then press SET to change to the
required setting.
5. Hold down the MODE and SET
buttons for 2 seconds.
When the scooter is first switched on, all the
display will light up for 3 seconds whilst the
scooter runs a self test.
If the scooter finds an error during this time or
during operation error will show on the display,
the red WARNING light will show and the
speedo will display a number (see below):
mphkm/h
The errors shown by each number are shown
below:
No.
Error
Remedy
2
Low Voltage
Recharge battery
3
Over Voltage
Restart scooter
4
Over Current
Switch off scooter and
restart after 5 minutes.
5
Parking
Brake
Check scooter is not in
freewheel mode
6
Speed Lever
Not Aligned
Restart scooter with
speed lever released
7
Lever Error
Contact Dealer
8
Motor Error
Contact Dealer
9
Other
Contact Dealer

Royale By Drive Owner’s Handbook Page 9
BATTERY CHARGING
1. APPEARANCE
2. SPECIFICATION
Power Cord
Output Plug to Battery
Indicator:
Green Flash: Power On
Orange Flash: Pre Charge
Orange: Charging
Green & Orange Flash: Charged 80%
Green: Full Charged
Red Flash：Defective
Item
BATTERY CHARGER
(SWITCHING MODE)
Model
4C24080A
Output Current(DC)
8A±5%
Charging Voltage(DC)
28.8V
Floating Voltage(DC)
27.6V
Input Current (AC)
3.8A max.
Input Voltage(AC)
100 ~ 240 V 50/60Hz
Efficiency
AC-DC 85% min
Operating Temperature
0°C ~ 40°C
Switching Method
SWITCHING MODE
Charging Method
Constant current two stage
constant voltage
Battery Application
24V Lead Acid Rechargeable
Battery (26Ahr ~ 75Ahr)
Output Detection
1.Short Circuit Protection
2.Reverse Power Protection
3.Overheat Protection
4.Charging Plug Protection
Operating Humidity
20％~ 85 %
Measure
L 185mm×W 130mm×H 195mm
Weight
1.7K g
Color
Blue
3. OPERATING INSTRUCTION
Plug in the power cord. The LED will flash green
when mains power is on.
Connect the battery charger to the battery.
Start charging; please refer to 4. LED
Description.
The scooter should be charged for 12 –14 hours
for a full recharge. Failure to do this could result
in a reduced range.
4. LED DESCRIPTION
(1) Green Flash: Power on
(2) Orange: Charging
(3) Orange Flash: Pre charge
(4) Green & Orange Flash: Charged 80%。
(5) Green: Full charged (Floating charge)
(6) Red Flash: Defect
5. TROUBLE SHOOTING
If the LED is not lit：
Check the mains power. If the socket is
working then the charger has an error.
If green LED keeps flashing and cannot turn
orange or green：
Check that the battery connector is
connected properly.
Check if there is any short circuit on the
output connection.




Royale By Drive Owner’s Handbook Page 10
If red LED keeps flashing：
Check that the battery connection is
reversed.
Check that there is no short circuit on the
output connection.
Check that the ambient temperature is
not too low (0oC or less)
The battery charger may be defective if
the red LED still keeps flashing.
Charging LED (orange) cannot turn to green：
The battery might be defective, please
stop charging and have the battery be
repaired.
If the charging LED (orange) turns to green (fully
charged) immediately：
The battery may be already fully
charged.
The battery may be defective if the
battery is not fully charged.
6. CAUTION
Before using the battery charger, read all instructions
and safety labels.
(1) Use the battery charger in a well-ventilated area
(2) To avoid the risk of injury, charge only lead-acid
or gel cell type rechargeable batteries.
(3) Please turn off the power after charging and
remove the charger from the scooter.
Important!
Always charge your batteries in well ventilated
areas.
The charger is intended for indoor use only. Do
not use outside, and protect from outside
elements.
For maximum performance, it is recommended
that you replace both batteries at the same time
if the batteries are weak.
Recharge the batteries at least every two weeks,
even if the scooter has not been used. Failure to
do so will reduce the longevity of the batteries.
BATTERY MAINTENANCE
Read through the charger operating instructions
before using.
Make sure you charge the battery every time
after you use the scooter.
Recharge the batteries at least every two weeks,
even if the scooter has not been used. Failure to
do so will reduce the longevity of the batteries.
If the battery cannot be fully charged (Orange
light cannot turn to Green) or if the Orange light
turns to Green immediately, please report this to
your dealer. The battery may be defective.
The voltage difference between the two batteries
on a power unit cannot be more than 0.5 V; the
battery case should be inspected for cleanliness
and evidence of damage.
If the charger LED is lit red and the charger is
connected to the scooter, check if the charger is
defective or if the cable wiring connection is
poor.
Please keep the battery and connectors clean
otherwise the charging and battery performance
will be poor.
Charging Port

Royale By Drive Owner’s Handbook Page 11
SCOOTER MAINTENANCE
Your power scooter is designed for minimal
maintenance. However, like any motorized vehicle it
requires routine maintenance. To keep your scooter
for years of trouble-free operation, we recommend
you follow the following maintenance checks as
scheduled.
DAILY CHECKS
1. Visual check on the conditions of tyres.
2. Inspect the battery gauge on the display to
determine if batteries need to be charged.
WEEKLY CHECKS
Your scooter comes with standard pneumatic tyres.
Make sure to maintain the pressure of the tires
between 30-35 psi.
MONTHLY CHECKS
Visually inspect the controller harnesses. Make sure
that they are not frayed, cut or have any exposed
wires.
SEMI-ANNUAL CHECKS
Check the motor brushes. We recommended
that your authorized dealer inspect the brushes
every six months or sooner if your power scooter
is not operating smoothly. If inspection
determines excessive wear on the brushes, they
must be replaced or motor damage will result.
The brushes should be inspected for wear and
colour of the braiding inside the spring. If the
braiding is dark brown, red, silver, purple or gold
then the brush needs replacing.
Warning! Failure to maintain the brushes could
void the power scooter warranty.
To inspect or replace the motor brushes:
1. Unscrew the motor brush caps (by using
a screwdriver on the caps shown by the
white arrow).
2. Remove the brushes.
3. Inspect the brushes for wear (replace if
less than 9mm)
4. Replace the brushes if necessary.
Inspect the state of the battery terminals every
six months. Make sure that they are not
corroded and the connections are tight.
Periodically apply a thin film of petroleum jelly
on the surface of terminals to guard against
corrosion.
CHECKS:
Make sure you keep the controller clean
whilst protecting it from rain or water.
Never hose off your scooter or place it in
direct contact with water.
Less than 9mm

Royale By Drive Owner’s Handbook Page 12
Keep wheels free from lint, hair, sand and
carpet fibres.
Visually inspect the tyre tread. If less than
1mm (1/32”), please have your tyres
replaced by your local dealer.
All upholstery can be washed with warm
water and mild soap. Occasionally check
the seat and back for sagging, cuts and
tears. Replace if necessary. Do not store
your scooter in damp or humid conditions
as this will lead to mildew and rapid
deterioration of the upholstery parts.
All moving mechanisms will benefit from
simple lubrication and inspection. Lubricate
using petroleum jelly or light oil. Do not use
too much oil, otherwise small drips could
stain and damage carpets and furnishings
etc. Always perform a general inspection of
the tightness of all nuts and bolts.
ANNUAL SERVICE
We recommend the scooter is servicing by
annually by your dealer or competent
technician. Service schedules are available from
Drive Medical.

Royale By Drive Owner’s Handbook Page 13
TROUBLESHOOTING AND FAULT REPAIR
RHINO controller: Your scooter is fitted with a Rhino controller, which continuously monitors the
operating conditions of your scooter.
Error Number
Reference
Fault
Impact on
Scooter
Notes
1
Battery needs
recharging
Will drive
Battery charge is running low. Recharge the batteries as
soon as possible.
2
Battery voltage
too low
Drive inhibited
Battery charge is empty. Recharge the batteries. If the
scooter is left off for a few minutes, battery charge may
recover sufficiently to allow driving for a short period of
time.
3
Battery voltage
too high
Drive inhibited
Battery charge is too high. If a charger is plugged in, unplug
it or turn the Charge/Run switch to Run.
Scooters powered by RHINO will charge the batteries when
traveling down slopes or decelerating. Excessive charging in
this manner may cause this fault. Turn the scooter power off
and then back on again.
4
Current limit
time out
Drive inhibited
The scooter has drawn too much current for too long,
possibly because the motor has been over worked, jammed
or stalled. Turn the scooter power off, leave for a few
minutes, and then turn the power back on again.
The controller has detected a shorted motor. Check the
loom for shorts and check the motor. Contact your service
agent.
5
Brake fault
Drive inhibited
Check that the park brake release lever is in the engaged
position.
The park brake coil or wiring is faulty. Check the park brake
and wiring for open or short circuits. Contact your service
agent.
6
Out of Neutral
at Power Up
Drive inhibited
Throttle is not in neutral position when tuning switch key on.
Return throttle to neutral, turn power off and back on again.
Throttle may need to be re-calibrated Check throttle wiring.
7
Speed Pot Error
Drive inhibited
The throttle or its wiring is faulty. Check for open or short
circuits.
Throttle may not be correctly set up. Contact your service
agent.
8
Motor Volts
Error
Drive inhibited
The motor or its wiring is faulty. Check for open or short
circuits.
Contact your service agent.
9
Other Internal
Errors
Drive inhibited
Contact your service agent.
10
Push Too Fast
fault
Drive inhibited
The scooter has been pushed faster than the programmed
"Push Speed' parameter when the Park Brake Release
function has been operated. The scooter has been pushed
faster than the programmed "Rollaway Speed" parameter
when the Park Brake has been mechanically released. Turn
the scooter off and then back on again.

Royale By Drive Owner’s Handbook Page 14
Note:
If you experience any technical problems, it is recommended that you check with your local dealer
before attempting to troubleshoot on your own.
The following symptoms could indicate a serious problem with your scooter. Contact your local dealer if
any of the following arises:
1. Motor noise
2. Frayed harnesses
3. Cracked or broken connectors
4. Uneven wear on any of tires
5. Jerky motion
6. Pulling to one side
7. Bent or broken wheel assemblies
8. Does not power up
9. Powers up, but does not move
WARRANTY
There is a comprehensive twelve-month warranty from the date on which your new scooter is delivered. The
warranty covers the scooter for repairs or replacement during this period. For more detail, please see the
Warranty Conditions below.
Warranty Conditions:
1. Any work or replacement part installation must be carried out by an authorized Drive Medical dealer / service agent.
2. To apply the warranty should your scooter require attention please contact the designated service agent listed above.
3. Should any part of the scooter require repair or full or part replacement, as a result of a manufacturing or material defect within
twelve months of receiving the scooter, replacement parts will be supplied free of charge.
Note: This guarantee is not transferable
4. Any repaired or replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
5. Consumable items supplied will not generally be covered during the normal warranty period unless such items require repair or
replacement clearly as a direct result of a manufacturing or material defect.
Such items include (among others): motor brushes, tyres, arm pads, seat cushion, fuses, bulbs, tiller cover, rear shroud, front
shroud.
6. The above warranty conditions apply to brand new scooter purchased at the full retail price. If you are unsure whether your scooter is
covered, check with the service agent.
7. Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result of:
a) The scooter or part not having been maintained in accordance with the manufacturer’s recommendations.
b) Failure to use the manufacturer’s specified parts
c) The scooter or part having been damaged due to neglect, accident or improper use
d) The scooter or part having been altered from the manufacturer’s specifications or repairs having been attempted before the
service agent is notified
In the event of your scooter requiring attention, contact the stockist from where you bought the scooter and give all relevant details so they
can act quickly.
The manufacturer reserves the right to alter without notice any weights, measurements or other technical data shown in this manual. All
figures, measurements and capacities shown in this manual are approximate and do not constitute specifications.

Royale By Drive Owner’s Handbook Page 15
Appendix A: Service Record
YEAR
1
2
3
4
5
YEAR
1
2
3
4
5
Service Dates
Service Dates
Controller
Upholstery
On/off switch
Seat
Control Lever
Back
Braking
Armrests
Recharge point
Electrics
Batteries
Connections
condition
Levels
Lights
Connections
Test run
Discharge test
Forwards
Wheels and
Tyres
Reverse
Wear
Emergency stop
Pressure
Left turn
Bearings
Right turn
Wheel nuts
Slope test
Motors
Over obstacles
Wiring
List Items repaired
Noise
Connections
Brake
Brushes
Chassis
Condition
Steering

Royale By Drive Owner’s Handbook Page 16