Zektor Palladia gX User manual

VIDEO & AUDIO MATRIX
INSTALLATION GUIDE

CABLING ADVICE
WHAT IS THE BEST TYPE OF CABLE TO USE?
You can use Cat5e, Cat6 or greater with Zektor products.
The minimum cable standard for this system is Cat5e. Slightly greater distances may
be achieved by using Cat6, or slightly better still with Cat7, which has stricter shielding
requirements and reduces potential cross talk between data pairs.
Whichever network cable type you choose, ensure that the main wiring architecture is
solid core, not stranded patch cabling. Patch cabling can be used for the last few metres
of a run (e.g. from a wall plate) but must be avoided over longer runs as signal transfer over
stranded cores is heavily reduced.
The use of pre-made leads is not recommended unless you can be absolutely sure of
their construction credentials (i.e. solid core 568B). Please note that CCA (Copper Clad
Aluminium) cable is NOT supported.
SHIELDED CABLES
Unlike other systems, shielded FTP cable is not a stipulation. If, however, you prefer this type
of cable please ensure compatible shielded accessories are used. Failure to terminate
cable screen at all points can induce interference rather than eliminating it.
CABLING BEST PRACTICE
Our best practice policy is to terminate to a wall plate at either end and then use solid
core patch cables (usually it is better to make your own than use pre-made) between the
patch panel and the matrix and the wall plate and HDBaseT™ receiver.
HDBaseT™ WITH PATCH PANELS AND WALL PLATES
If the patch panels are terminated correctly, there is minimal loss of distance. The use of
wall plates and patch panels, however, has the potential to cause increased resistance
on the cable if not done correctly, introducing pinch points for signal transmission, and
could reduce advertised transmission lengths. Instead of using RJ45 wall plates, you can
use brush plates to maintain the neat nish.
CONNECTION TERMINATION
Terminate the cabling using RJ45 connectors to the 568B wiring
standard. (See g1)
IMPORTANT: Please note that local building regulations may apply
to the installation of cabling in properties. It is important to check
building regulations to guarantee that you are in accordance
with the laws of your territory.
g1
MANUAL CONTENTS
P3 Cabling Advice
P6 Initial Setup
P7 Audio Setup
P8 Connect to the Web Interface
P10 Setting up the Matrix Without an Internet Connection
Third Party Control Drivers
P11 Setting up CEC
Front Panel LED Values
P12 Supported Formats
P13 Troubleshooting
P14 Concept Wiring Guide
P15 Warranty Information
IMPORTANT CONCEPTS AND DEFINITIONS
When reading this manual we refer to devices that send video into the matrix system
as source devices or sources, examples of source devices include Blu-Ray players,
Set Top Boxes, Game Consoles and Media Centres.
Devices that receive video from the matrix are called sink devices or sinks. Examples
of these are Ampliers (AVRs) TVs and projectors.
2
IN THE BOX
Zektor Palladia gX Matrix Chassis
8x SoloCAT Ultra MAX PoH HDBaseT™ Receivers
8 Button Contextual Remote Control
8x IR Transmitter
8x IR Receiver
Rack Mounting Kit
48V Desktop Power Supply
Mains Cable
3

AAnalog Phono Ports Connect to analog amp
BRS232 Phoenix Ports 0V = Zero volts (GND). TX is signal coming out of matrix
(from remote device) RX is signal going into matrix (to remote device).
CIR Receiver and Transmitter Ports Use the supplied IR emitters and plug into the ‘IR Out’
ports for the relevant source (i.e HDMI Input 2 will use IR Our 2). The IR Emitter is to be
mounted with the sticky pad horizontally over the source device’s infrared sensor window
Please see g2 for correct identication and installation.
DHDBaseT Outputs Connect your sink devices Connect the appropriate Cat5e or higher
grade cable to each output, these cables should be attached to the receiver at the sink
end
(i.e. TV/amplier etc)
EHDMI Inputs Connect your source devices via a high speed HDMI cable
FGlobal IR Used for a control systems to see all IR signals from all zones. Zektor Optocables
are recommend for connectivity from this port to your control system
GHDMI Outputs Connect high speed HDMI cables to each output, these cables should
be attached directly to local sink devices
HEthernet Connect to your router using a standard Cat5e (or higher grade) cable to provide
internet access to the matrix. This will allow you to receive automatic updates and remote
monitoring services. This system is designed to be connected to the internet at all times.
IDigital Optical and Coax Ports Connect to digital amp
JSystem Health LED When the system is running correctly, the LED will light green
KNetwork LED When the system is connected to the network, the LED will light green
LCloud LED When the system is connected correctly to the online monitoring cloud, the
LED will light green
1HDBaseT Input Connect to the matrix input via Cat5e or higher grade cable
2HDMI Output Connect directly to the sink device (i.e. TV) using a HDMI cable
3Ethernet Allowing Ethernet passthrough
4IR Activity LED Indicates when an IR signal is being received
5IR TX Allows transmitted IR signals to be fed to local devices (i.e. amp)
6IR RX Connect the supplied IR receivers to this port, the shiny part is to be attached to the
sink device (TV) this bud is designed to be placed underneath the edge of the device with
the sticky pad upwards. The short edge of the Receiver should be facing outwards under
the device. Please see g2 for correct identication and installation.
7RS232 Jack Connect adapter for serial (adapter not included)
8Analog/Optical Connect mini-TOSLINK / Analog adapter (not included)
AB EC D F J
1 2 3 54 6 7 8
HL GK
I
BACK PANEL FRONT PANEL
RECEIVERS
IR BUDS
IR Receiver
Square with a
shiny surface
IR Emitter
Identied by a
matt surface
The IR Emitter is to be mounted over the
source’s IR window. The IR Receiver bud
should be mouted underneath the sink
(TV) with the smallest end forwards and
the sticky pad afxed upwards.
g2
45

INITIAL SETUP
1CONNECT SOURCE DEVICES
Connect your source devices into the input ports using a High Speed HDMI cable or better (not
supplied). It is recommended to connect devices from Input 1 to Input 8, although you can
connect them in any order you wish.
2CONNECT SINKS
Sink devices are connected to ports 1-8 via category cable from the Output port to the
supplied receivers. Complete the connection from the receiver to the Sink device (i.e. your TV)
via a HDMI cable. Via the HDBaseT connection, the system allows a maximum of 150 meters for
1080p video and 100 meters for 4K.
For Output ports 9 and 10, connect sink devices directly via high speed HDMI cables. Once
all connections have been made, turn the matrix on by connecting the power supply to the
mains and toggling the switch on the rear of the unit.
3CONNECT INFRARED
Using the supplied IR pairs, insert the IR Emitter (matt nish) into the relevant Infrared Out port
(for example Out 1 for Input 1) and attach the bud to the front of the source device, over the
IR window. On the sink device (i.e TV) place the IR Receiver (shiny) in a visable location on the
underside of the device and plug the end into the RX port on the receiver. Each IR port has an
LED which ashes Red when IR is transmitting and ashes green when IR is being received. For
more information see g2 on the previous page.
4CONNECT RACK EARS
You can mount the system either at the front or back with the supplied rack ears. Simply screw
in the supplied M4 screws to connect the rack ears to the matrix.
5NETWORK CONNECTION
This system is designed to be on and connected to an active internet connection at all times. It
will operate correctly when not connected to a network (or the internet) but certain functions
will not be available. Connect a standard Ethernet cable between the ethernet port and your
router/network switch, cross over cables are not supported.
AUDIO SETUP
The Palladia gX supports two primary modes, Source mode and Sink mode. By default the
system is congured to operate in Source Mode whereby Zones I and J are not used.
SOURCE MODE:
In this mode, the audio received via the corresponding input port is always provided via the
down-mixed 2ch RCA connections AND the Digital outputs in the original Dolby 5.1 bitstream
formats.
SINK MODE:
In this mode, each audio output matches the audio sent to the corresponding Output. In addition
when the Sink device connected to the Output is consuming local content (for example, built-in
Netix App), if possible via ARC or Optical Audio Return, this audio is rendered instead in the
corresponding Audio output ports. In all scenarios the RCA ports provide downmixed 2ch
Audio.
AUDIO DELAY AND VOLUME CONTROL:
When in Sink Mode, each port may be modied to adjust the Audio Delay to resolve Lip Sync
issues and also adjust the Volume Level (Loudness). If the connected Sink device supports CEC,
then adjusting the Volume level on the Sink device will adjust the volume level on the matrix.
FURTHER SETUP:
For the latest setup instructions visit the Pulse-Eight monitoring portal:
http://monitoring.pulse-eight.com/
67

RENAMING A SOURCE DEVICE
Click on the  display icon, enter a new name and click on Save Changes. This name is used
by Voice Services when controlling specic sinks- be careful when naming these if you intend
to use voice control to make sure they are pronounceable.
Names must be 13 characters or less and cannot be blank, start with or end with a space, certain
special characters are also not allowed. Custom names are displayed in the source menu in a CEC
enabled TV* and used for voice services.
*where supported.
CONFIGURING NETWORK SETTINGS
By default, the matrix is set to retrieve an IP address via DHCP, you must connect the system to
a router or server that has DHCP enabled. Once initially congured you can modify this setting
and switch to a static IP address.
You must ensure that the new settings are correct before saving them as you will no longer
be able to access the matrix if they are incorrect. In order for the internet based functions to
operate such as the cloud based monitoring and gotomymatrix.com facility you must provide
at least one valid DNS address. We recommend using the Google Public DNS address 8.8.8.8
for Primary DNS and 8.8.4.4 for Secondary DNS
DIAGNOSTICS & SETTINGS
Within the web interface you can also check the hardware health under the  System Health
tab. Here you will nd the system status, power, connectivity and temperature. You will also
nd a HDBaseT link quality test which will indicate if the HDBaseT link is stable over a sustained
period of time.
Under the  Routing Control tab you will nd useful options to create custom IR profiles and
disable HDMI-CEC support. Backlight options for the front LEDs can be accessed under the 
Front Panel tab. Additional setup information can be found under 'Documentation & Guides'
on the installer monitoring portal.
CONNECT TO THE WEB INTERFACE
To setup your matrix you need to use the built in web interface. Firstly check your system is
connected correctly by ensuring the network LED is lit green on the front of the matrix.
The web interface can be accessed from any locally connected device via Wi-Fi or a xed
wire connection. You can access the web interface from a mobile, tablet, laptop or desktop
PC. Many of the controls in the user interface (UI) are drag and drop friendly.
GOTOMYMATRIX.COM
You can easily access the web interface by visiting www.gotomymatrix.com into any web
browser, on any device, this will locate the matrix automatically on your local network. (An
Android app version is also available)
VIDEO ROUTING
The home page of the UI displays the current routing - devices in blue are active, we have
detected they are powered up*. Select an input with a single click/press and the outputs
that this input is routed to will be highlighted. Press again the same input to restore the normal
display.
To change the routing of the matrix, drag the input and drop it on the output you want to send
that video to. Once routing is successful a green success message will display at the top of
the screen. If for some reason this routing cannot be done a red error message will be shown
explaining the reason.
You can also change the routing by click on the display icon (or when in user mode) on
the output and then selecting the input from the drop down list. You do not need to click to
save changes, the change is immediate.
*Due to certain HDMI limitations this may not be 100% accurate at all times
ACCESS THE ADMIN SETTINGS
Some options are hidden to the user so to access the admin settings go to the  Cloud
Connection tab and click on [admin] at the footer, enter the password (default password is
admin) of the page to access all options.
LINK MONITORING PORTAL
Keep your system up to date and get notied automatically if a problem occurs by linking your
monitoring account, simply insert your Installer ID in the box under the  Cloud Connection tab
and it will link to your account. (If you do not have a monitoring account please contact your
sales manager)
RENAMING SINKS
Click on the display icon, enter a new name and click on Save Changes. This name is
purely cosmetic and only used within the web interface. Names must be 13 characters or less
and cannot be blank, start with or end with a space, certain special characters are also not
allowed. We advise naming these as the room/zone for ease of identifcation.
89

ACCESSING THE MATRIX WITHOUT
AN INTERNET CONNECTION
While this system works best with an active internet connection it is possible to still congure
and operate the system without one. However to congure the system from its defaults a local
network connection is required. Normal operation of the CEC and IR control systems does
not require any network connection, but IP based API control or Web based controlled does
require a persistent network connection.
DISCOVERY TOOL
You can download a discovery tool from the Pulse-Eight monitoring portal at http://monitoring.
pulse-eight.com/ this program will run on Windows 7 or newer only, when run it will scan your
network and detect the IP address of your matrix. If you have multiple matrix systems on the
same network, the discovery tool wil only display the last found. If you do have more than one
system, it is advised that you disconnect other systems rst.
The discovery tool will display the IP address of the matrix, you can then access the matrix by
typing that IP address into your web browsers address bar.
It is recommended in this mode that you congure the networking to use a static IP address,
this allows for you to bookmark the page easily and return to the web interface easily without
needing to run the discovery tool again.
THIRD PARTY CONTROL DRIVERS
You can control the Palladia gX via IR, Serial or our recommended method, TCP/IP. We supply
drivers for common control systems, including Control 4, AMX, Crestron, RTI and Elan. We are
constantly improving our native integration with other platforms, more information and driver
downloads are available at http://monitoring.pulse-eight.com/
API REFERENCE
We provide a fully documented API for our systems, this is available in the Pulse-Eight
monitoring portal (http://monitoring.pulse-eight.com/). You must be logged in to access it.
If you have questions, please speak with your distributor.
SETTING UP CEC
Consumer Electronics Control (CEC) is a built in technology within HDMI, widely supported in
modern TVs, AVRs, Blu-Ray players and Media Centres.
INTRODUCTION
This system has built in support for all CEC implementations from different vendors, where
possible we have included additional vendor specic support to maximise compatibility.
That said implementation varies between different brands and continues to improve, certain
features described in this manual may not be available on all makes and models in your setup.
If we can detect that a feature is not supported, this incompatibility will be displayed in the
web interface.
DIFFERENT BRANDS
Common brand names for CEC are, Anynet+ (Samsung), BraviaLink or BraviaSync (Sony),
EasyLink (Philips), SimpLink (LG), VieraLink (Panasonic) Kuro Link (Pioneer) CE-Link and Regza
Link (Toshiba), RIHD (Onkyo)
More and more devices are using the common name “HDMI-CEC”, often it is disabled by
default, and you may need to enable it in the settings menu before continuing. (Consult the
manual for your source or sink device on how to do this)
HOW IT WORKS AND SWITCHING SOURCES
Depending on the TV you are using will depend on exactly which button you press, for example,
on a Sony TV you press the “Sync Menu” button, this brings up a menu, from here select HDMI
Device selection and your source devices are listed, if you have customised their names, these
names will be listed.
The order in which they are displayed may change from time to time, there is no ability to
specify the sort order of devices in these lists. In other brands, simply pressing the “Source”
button will list all of the devices alongside other inputs (such as Network or USB media)
FRONT PANEL LED VALUES
SYSTEM HEALTH LED
• Solid red - Powering on or fault found
• Solid green - System healthy
CLOUD LED:
• Solid red - Not connected to the cloud
• Solid green - Connected to our cloud
10 11

3D SUPPORTED:
Up to 1080/24p - Frame packing/sequential (Blu-ray)
Interlaced stereoscopic (satellite/cable broadcasts)
SUPPORTED AUDIO FORMATS:
LPCM 2.0, LPCM 5.1
LPCM 6.1, LPCM 7.1
Dolby Digital 2.0
Dolby Digital 5.1
Dolby Digital EX 6.1
Dolby Digital Plus 7.1
Dolby TrueHD 5.1
Dolby TrueHD 7.1
Dolby Atmos 5.1.2
Dolby Atmos 5.1.4
Dolby Atmos 7.1.2
Dolby Atmos 7.1.4
Dolby Atmos 9.1.2
DTS 5.1, DTS-HD Master 5.1
DTS-HD Master 7.1
DTS 96/24 5.1
DTS-ES Discrete 6.1
DTS-ES Matrix 6.1
Video Resolutions Video Distances
4K 1080p
4K - 4:4:4 @ 60Hz 4K - 4:2:2 @ 60Hz 4K - 4:2:0 @ 60Hz HDR 10 @ 60Hz HDR 10 @ 24Hz 720p 1080i 1080p (+3D) HDCP 2.2 HDCP 1.4 100 meters 70 meters 40 meters 150 meters 100 meters 70 meters
Product
Palladia gX Matrix
SoloCAT Ultra MAX RX
• • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • •
SUPPORTED RESOLUTIONS
& FORMATS
TROUBLESHOOTING
Should you encounter installation difculties or issues with device communication, the following
checklist of common issues and causes should help resolve your issues. If you still continue to
experience issues, please contact your place of purchase.
NO OR POOR PICTURE QUALITY:
• Connected and powered? Double check all HDMI, Ethernet and power cables are rmly
connected into the correct ports an all devices are correctly powered.
• Cable length? Are you approaching the maximum distance of the cable (150m for 1080p
and 100m for 4K) if so, adjust the picture quality or try using an additional extender kit to go
further distance. Cables bundled together may cause cross talk and further degrade signal
quality.
• Signal strength? The use of cable joins, stranded patch panels, wall outlands and stranded
patch leads as interconnects between them, can signicantly reduce signal strength. Use
solid core straight through connections wherever possible.
• If you reduce the resolution of the source do you get a picture? If so, this suggests a conicting
resolution between source and display or a bandwidth capacity issue with your cable. Check
all inputs and outputs share the same resolution capabilities.
• Picture ‘snow’ / HD ‘noise’ signies a failure to fully establish a signal and can often be caused
by poorly terminated RJ45 connectors or excess cable lengths. Ensure your cable is correctly
wired to 568B standards.
• Pink or off-colour picture? This could be caused by an invalid EDID or the source device failing
to read the EDID from the matrix. Try re-booting matrix and all source devices to force the re-
reading of the EDID.
• Cable quality and condition - HDMI cable/connectors can easily be damaged and the
quality of material can vary, Always use good quality leads and cables and try swapping
cables that are known to be working into the solution to see if this improves your image.
IR CONTROL:
• Are the IR emitters and receivers correctly positioned to allow infrared signals to be transmitted
and received? Emitters should be xed rmly over infrared sensors of sources. Receivers should
be attached to displays ensuring a clear line of sight to the remote control used to operate.
Each IR port has an LED, when correctly installed the LED will ash red when IR is transmitting
and ashes green when IR is being received. For more information see g2 on page 4.
• Is your remote control powered and sending a signal? As IR is invisible to the naked eye,
check your remote is transmitting a signal by viewing the remote handset sensor though a
digital camera/camera phone. The sensor should ash when a button on the handset is held
down.
• IR signal dropout can be experienced due to exterior emissions of infrared radiation. Ensure
emitters and receivers are away from direct sunlight. Halogen lighting and plasma screens
may also interfere with IR signals
12 13

DIGITAL AMP
INFRARED HDBaseT HDMI SERIAL ETHERNET AUDIO
IR EMITTERS
TO SOURCES
AUDIO RETURNED VIA HDBaseT FROM SMART TV AND RELAYED TO SURROUND SOUND SPEAKERS
AUDIO RETURNED VIA HDBaseT FROM SMART TV AND RELAYED TO CEILING SPEAKERS
AV RACK
LOUNGE
ANALOG AMP
BEDROOM
CONCEPT WIRING GUIDE
CONCEPT WIRING GUIDE
DIGITAL AMP
INFRARED HDBaseT HDMI SERIAL ETHERNET AUDIO
IR EMITTERS
TO SOURCES
AUDIO RETURNED VIA HDBaseT FROM SMART TV AND RELAYED TO SURROUND SOUND SPEAKERS
AUDIO RETURNED VIA HDBaseT FROM SMART TV AND RELAYED TO CEILING SPEAKERS
AV RACK
LOUNGE
ANALOG AMP
BEDROOM
CONCEPT WIRING GUIDE
WARRANTY INFORMATION
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY
TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specic legal rights. You may also
have other legal rights that vary by state, province or jurisdiction.
The disclaimers, exclusions, and limitations of liability under this
Limited Warranty will not apply to the extent prohibited by
applicable law. For a full description of your legal rights you
should refer to the laws applicable in your jurisdiction and you
may wish to contact a relevant consumer advisory service.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF
COVERAGE
Zektor US Inc. (“Zektor”), 12635 Danielson Court, Suites
201/202/203, Poway, CA, 92064, warrants to the owner of
the enclosed product that the product contained in this
box (“Product”) will be free from defects in materials and
workmanship for a period of three years from the date of
delivery following the original purchase (the “Warranty Period”),
or if this product has been professionally installed, the warranty
start date is from the date your installer purchased the item,
not your system commissioning date. Please check with your
installer for their purchase date. If the Product fails to conform
to this Limited Warranty during the Warranty Period, Zektor will,
at its sole discretion, either (a) repair or replace any defective
Product or component; or (b) accept the return of the Product
and refund the money actually paid by the original purchaser
for the Product. Repair or replacement may be made with a
new or refurbished product or components, at Zektor’s sole
discretion.
If the Product or a component incorporated within it is no
longer available, Zektor may replace the Product with a similar
product of similar function, at Zektor’s sole discretion. This is your
sole and exclusive remedy for breach of this Limited Warranty.
Any Product that has either been repaired or replaced under
this Limited Warranty will be covered by the terms of this Limited
Warranty for the longer of ninety (90) days from the date of
delivery or the remaining Warranty Period. This Limited Warranty
is transferable from the original purchaser to subsequent owners,
but the Warranty Period will not be extended in duration or
expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not
satised with this Product for any reason, you may return it in its
original condition within thirty (30) days of the original purchase
and receive a full refund. If this a professionally installed product,
you must check with your installer regarding their own returns
policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT
TO CLAIM UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty,
the owner of the Product must (a) notify Zektor of the
intention to claim by emailing [email protected]
during the Warranty Period and providing a description of the
alleged failure, and (b) comply with Zektor’s return shipping
instructions, and (c) ship the Product at owner’s cost (except
where prohibited by applicable law) to Zektor for repair or
replacement. Zektor will have no warranty obligations with
respect to a returned Product if it determines, in its reasonable
discretion after examination of the returned Product that the
Product is an Ineligible Product (dened below). Zektor will bear
all costs of return shipping to owner, except with respect to any
Ineligible Product, for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively
“Ineligible Products”): Products marked as “sample” or sold “AS
IS”; or Products that have been subject to: (a) modications,
alterations, tampering, or improper maintenance or repairs;
(b) handling, storage, installation, testing, or use not in
accordance with the Installation Guide or other instructions
provided by Zektor; (c) abuse or misuse of the Product; (d)
breakdowns, uctuations, or interruptions in electric power or
the telecommunications network; or (e) Acts of God, including
lightning, re, ood, tornado, earthquake, or hurricane. This
warranty does not cover consumable parts, including batteries,
unless damage is due to defects in materials or workmanship
of the Product, or software (even if packaged or sold with the
product). Zektor recommends that you use only authorized
service providers for maintenance or repair. Unauthorized use of
the Product or software can impair the Product’s performance
and may invalidate this Limited Warranty. Zektor does not
warrant that operation of the Product will be error-free or
uninterrupted or that the Product will in every case process all
data correctly.
5. DISCLAIMER OF WARRANTIES
Except as stated above in this limited warranty, and to the
maximum extent permitted by applicable law, Zektor disclaims
all express, implied, and statutory warranties and conditions
with respect to the product, including the implied warranties
of merchantability, tness for a particular purpose. To the
maximum extent permitted by applicable law, also limits the
duration of any implied warranties or conditions to the duration
of this limited warranty.
6. LIMITATION OF DAMAGES
In addition to the above warranty disclaimers, in no event will
Zektor be liable for any consequential, incidental, exemplary,
or special damages, including any damages for lost data or
lost prots, arising from or relating to this limited warranty or the
product, and Zektor’s total cumulative liability arising from or
related to this limited warranty or the product will not exceed the
amount actually paid for the product by the original purchaser.
7. LIMITATION OF LIABILITY
Zektor disclaims all liability of any kind of Zektor’s suppliers. The
Zektor online services (“services”) may provide you information
(“product information”) regarding your products performance
and/or peripherals connected to your product (“product
peripherals”). The type of product peripherals that may be
connected to your product may change from time to time.
Without limiting the generality of the disclaimers above, all
product information is provided for your convenience, “as
is”, and “as available”. Zektor does not represent, warrant, or
guarantee that product information will be available, accurate,
or reliable. You use all product information, the services, and
the product at your own discretion and risk. You will be solely
responsible for (and Zektor disclaims) any and all loss, liability,
or damages, including to your hvac system, plumbing, home,
product, product peripherals, computer, mobile device, and all
other items and pets in your home, resulting from your use of the
product information, services, or product.
Product information provided by the services is not intended as
a substitute for direct means of obtaining the information.
8. VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
Some jurisdictions do not allow limitations on how long an
implied warranty lasts or exclusions/limitations on incidental
or consequential damages, so some of the limitations set out
above may not apply to you
COPYRIGHT NOTICE
No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or any of its part
translated into any language or computer le, in any form or by any means (electronic, mechanical, magnetic,
optical, chemical, manual, or otherwise) without express written permission and consent from Zektor US Inc.
© Copyright 2018 Zektor US Inc. All Rights Reserved.
Version1 - March 2019
14 15

US: [phone] UK: [phone] | [email protected]
12635 Danielson Court Suites 201/202/203. Poway, CA. 92064
www.zektor.com