ZEPP CLARITY ONE User manual

User Guide

Thank you for choosing our hearing aids as your daily partner in
life. Just like anything new, you may need a little time to get
acquainted with them.
This guide will help you further understand how your hearing aids
can improve your quality of life.
We recommend that you wear the hearing aids every day to get
the most out of them, which will also help you get used to them
quickly.
Welcome
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For the best experience, we recommend the following simple steps:
Download the Zepp Clarity App. Connect the charging case, the
Zepp Clarity app allows you to manage hearing programs to
provide the best listening experience in each ear.
Please read this user guide to get started. Also, you can visit
ZeppClarity.com, or call 1(855) 619-HEAR for more information.
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It is important to read this user guide thoroughly and completely.
Follow the safety information to avoid damage or injury.
CAUTION
Before using your hearing aids for the first time, fully charge
them. Follow the instructions in the user guide.
We encourage use of the app, but it is not required.

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Safety and health information
The Zepp Clarity ONE hearing aids are only for users aged 18 and
older to compensate for perceived mild-to-moderate hearing
impairment. A younger person with hearing loss should see a
licensed physician, preferably an ear specialist, for diagnosis of
potential associated medical conditions. Furthermore, children
should receive a formal hearing evaluation and rehabilitation
since hearing loss may cause problems in language development
and educational and social growth of a child.
Warning to hearing aid dispensers
A hearing aid dispenser should advise a prospective hearing aid
user to consult promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing aid if the hearing
Intended use
WARNINGS

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aid dispenser determines through inquiry, actual observation,
or review of any other available information concerning the
prospective user, that the prospective user has any of the
following conditions:
- Visible congenital or traumatic deformity of the ear.
- History of active drainage from the ear within the previous 90
days.
- History of sudden or rapidly progressive hearing loss within
the previous 90 days.
- Acute or chronic dizziness.
- Unilateral hearing loss of sudden or recent onset within the
previous 90 days.
- Audiometric air-bone gap equal to or greater than 15 decibels
at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.
- Visible evidence of significant cerumen accumulation or a
foreign body in the ear canal.
- Pain or discomfort in the ear.

Remove this device from your ear if it causes pain or discomfort
when inserting or placing it. To try again, make sure to follow
the instructions. If you feel pain or discomfort again, contact the
manufacturer.
Always wear a hearing aid with an ear tip. Make sure that the
ear tip is correctly attached. In rare cases, the ear tip could
remain in your ear after removing the hearing aid. If this
happens, do not attempt to remove the ear tip yourself. Have
the ear tip removed by a healthcare professional.
If an allergic reaction occurs or you experience inflammation,
discharge from the ear, excessive earwax or other unusual
conditions, contact a physician.
Minor itchiness, redness, and irritation may occur as your ear
becomes accustomed to having an object in it. If this or
anything related may arise, please contact a physician.
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GENERAL WARNINGS
Avoid use of hearing aid systems directly next to other electron-
ic equipment, which could result in decreased performance. If
such use is necessary, monitor the performance of your hearing
aid system and the other equipment to ensure they are operat-
ing normally.
Use of accessories, components, or replacement parts other
than those provided by the manufacturer could result in
increased electromagnetic emissions and decreased electro-
magnetic immunity, which could decrease performance.
If portable radio frequency communications equipment is used
closer than 12 inches (30 centimeters) from your hearing aid
system, performance may decrease. If this occurs, move away
from the communications equipment.
Your hearing aids can be used on an aircraft, as hearing aids are
exempt from the rules applied to other personal electronic
devices.

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The wireless capabilities featured in your hearing aid system are
approved to operate at a radio frequency specific to your
country or region and may not be approved for use outside
your country or region. Operation during international travel
may interfere with other electronic devices; or other electronic
devices may interfere with your hearing aids.
Electrical equipment is an ignition source. Do NOT use your
hearing aids or charging case in an oxygen enriched environ-
ment or other explosive areas unless those areas are certified
for hearing aid use.
Use only the medical grade (IEC 60601-1) charging cable provid-
ed by the manufacturer.
The Zepp Clarity ONE hearing aids are NOT intended for use by
children. The hearing aid and accessories contain small parts
which should be kept out of reach of children due to choking
hazard.

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Hearing aid may impair remaining hearing. Only use as
prescribed by your hearing care professional.
Hearing aid must only be used by intended person. Use by
another person may damage their hearing.
Do not use an instrument, such as a cotton swab, to push the
hearing aid in the ear canal. The hearing aid may be placed too
deep and cause damage to the ear.
Do not place charging case in clothing pocket while charging with
the USB cable. The charging case may overheat and malfunction.
Users with active implants such as a pacemaker should keep
hearing aid, and charging case away from the active implant.
Do not use hearing aid during X-rays, MRIs, CT scans or other
similar medical treatment to prevent damage to the hearing aid.
Check for electronic or wireless restrictions prior to using
hearing aid, orcharging case to prevent electrical interference to
nearby equipment.

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Do not expose hearing aid to contaminants such as hair spray,
mousse, gel, lotions, etc. to prevent damage to the hearing aid.
Avoid exposure to water or long-term exposure to moisture to
prevent damage to hearing aid and charging case.
Do not dry hearing aid with a hairdryer. Heat may damage
hearing aid.
Only clean hearing aid with brush and dry cloth. Be careful to
prevent any damage to the hearing aid.
To prevent damage and/or malfunction, do not modify hearing
aid, charging case, or accessories.
Do not repair or replace the lithium-ion rechargeable battery
yourself. Contact us if you believe a battery replacement is
required.

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CAUTIONS
This is not hearing protection
You should remove this device if you experience overly loud
sounds, either of short or long duration. You should use appropri-
ate hearing protection in loud environments. As a rule, if you
would use ear plugs in a loud environment, you should remove
this device and use ear plugs in that environment.
If you remain concerned, consult a professional
If you try this device and continue to struggle with or remain
concerned about your hearing, you should consult with a
hearing healthcare professional.
Expectations about what a hearing aid can do
A hearing aid will not restore normal hearing and may not
completely eliminate difficulty hearing over noise. Further, a
NOTES

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hearing aid will not prevent or improve a hearing impairment
resulting from a medical condition(s).
For many people, the use of a hearing aid may be more satisfac-
tory with training or counseling because the hearing aid is only
one part of hearing habilitation.
Also, if you have hearing loss in both ears, use of hearing aids
for both ears (bilateral hearing aids) may provide more benefit
than just one hearing aid, especially in demanding listening
situations--for example, noisy environments.
Children with hearing loss
In addition to seeing a physician for a medical evaluation, a
child with a hearing loss should be directed to an audiologist for
evaluation and rehabilitation since hearing loss may cause
problems in language development and the educational and
social growth of a child. An audiologist is qualified by training
and experience to assist in the evaluation and rehabilitation of a
child with a hearing loss.

If you remain concerned, consult a professional
If you try this device and continue to struggle with or remain
concerned about your hearing, you should consult with a
hearing healthcare professional.
Expectations about what a hearing aid can do
A hearing aid will not restore normal hearing and may not
completely eliminate difficulty hearing over noise. Further, a
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Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss
have a medical evaluation by a licensed physician (preferably a
physician who specializes in diseases of the ear) before purchas-
ing a hearing aid. Licensed physicians who specialize in diseases
of the ear are often referred to as otolaryngologists, otologists
or otorhinolaryngologists. The purpose of medical evaluation is
to assure that all medically treatable conditions that may affect
hearing are identified and treated before the hearing aid is
purchased.
Following the medical evaluation, the physician will give you a
written statement that states that your hearing loss has been
medically evaluated and that you may be considered a candi-
date for a hearing aid. The physician will refer you to an audiolo-
gist or a hearing aid dispenser, as appropriate, for a hearing aid
evaluation.
The audiologist or hearing aid dispenser will conduct a hearing
aid evaluation to assess your ability to hear with and without a

hearing aid. The hearing aid evaluation will enable the audiolo-
gist or dispenser to select and fit a hearing aid to your individual
needs.
If you have reservations about your ability to adapt to amplifica-
tion, you should inquire about the availability of a trial-rental or
purchase-option program. Many hearing aid dispensers now
offer programs that permit you to wear a hearing aid for a
period of time for a nominal fee after which you may decide if
you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals
who have obtained a medical evaluation from a licensed physi-
cian. Federal law permits a fully informed adult to sign a waiver
statement declining the medical evaluation for religious or
personal beliefs that preclude consultation with a physician. The
exercise of such a waiver is not in your best health interest and
its use is strongly discouraged.
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Hearing health care information
The hearing aid is designed and intended for perceived mild to
moderate hearing loss in adults.
If you experience any of the following, you may have this kind of
hearing loss:
- Difficulty hearing or understanding conversations, especially in
groups or noisy places, or when you can't see who is talking.
- Difficulty hearing while using a telephone.
- Fatigue due to greater listening effort.
- Needing to turn up the volume of television, radio, or music
louder than normal or loud enough for others to complain.

Your Hearing Aids
What's included
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Charging case
Zepp Clarity ONE
(1 pair)
Small-sized open
ear tips (1 pair)
Medium-sized open
ear tips (1 pair)
Small-sized closed
ear tips (1 pair)
Medium-sized closed
ear tips (1 pair)

NOTES If any part of the product is damaged, don’t use it. Contact
your authorized Zepp dealer.
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USB Type-C power
cable
User guide
USB power adapter
Cleaning cloth
Cleaning brush
Earwax guards
* The hearing aids come with optional medium-sized open ear tips.
User Guide

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Getting to know your Zepp Clarity ONE
Ear Tip
Removal Cord
Microphone
Cover
Charging Contacts
Lis for the
left ear
Ris for the
right ear

The charging case is used to store and charge your hearing aids.
Connect the charging case with the Zepp Clarity App, the charging
case can also be used to personalize your listening experience in
each ear. Your charging case is the safest place for your hearing
aids when not being worn.
The charging case has a built-in battery, which needs to be
charged every 2 weeks assuming daily use.
To charge the charging case, connect the small end of the USB-C
cable to the USB-C port on the bottom of the charging case. You
can connect the larger end of the power cord to the included USB
power adapter.
It takes about 2.5 hours to fully charge the charging case. You can
also use a wireless Qi-certified charging pad to charge the
charging case. It takes about 3.5 hours to fully charge the
charging case.
Getting to know your charging case
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If your charging case is plugged in and is charging, the hearing
aids inside will also be charged. The hearing aids automatically
turn off when being charged.
Before start using the charging case, we'd like to walk you
through each component of the charging case.
Lid: Protects the hearing aids during charging and storage.
Opening or closing the lid will activate the indicator lights, provid-
ing you with information about the status of any hearing aids
inside and also for the charging case itself. The indicator light will
be time out after about 10 seconds to prevent disturbance.
Hearing Aid Indicator Lights: Provides the charging level and
status of the hearing aids (see page 28 ).
Charging Case Indicator Light: Provides the charging level and
status of the charging case (see page 30 ).
USB Type-C Power Cable: Provides a power source to the charging
case.
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