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8. Trouble Shooting Guide
If the problem occurs when you try to operate the appliance, make sure that you have
followed the Instructions for Use correctly.
DANGER! Never attempt to repair the appliance yourself. Please contact an
authorised ZEPTER repair service if you have any doubts about correct functioning
of the device.
Always remove the mains plug from the socket whenever a fault occurs.
Malfunction Check Solution
The power is not ON Check if plug is loose Correctly plug it to power
source
The unit operates, the air
output is very weak
Check if PE bag was
removed
Remove the PE bag and
install the filter correctly
Check if air outlet is
blocked
Switch off the unit and
remove an obstruction
Unpleasant odour can be
smelled
The filter may need to be
changed due to higher
pollution
Replace filter
9. Declaration of Conformity
The Therapy Air Smart complies with European directives in force
a) Directive 2014/35/EU on the harmonization relating to electrical equipment
designed for use within certain voltage limits
b) Directive 2014/30/EU on electromagnetic compatibility
The EC Declaration of Conformity guarantees that the appliance is safe, has been
inspected and tested, and meets all requirements specified in the applicable standards,
directives and regulations.
The serial production meets the requirements of:
•Technical Regulation of the Customs Union 004/2011
“Low voltage equipment safety”
approved by the decision of Customs Union Commission No 768 of
August 16, 2011.
•Technical Regulations of the Customs Union 020/2011
“Electromagnetic compatibility of technical means”,
approved by the decision of Customs Union Commission № 879 of
December 09, 2011
10. Warranty
Zepter International warrants that your Therapy Air Smart purifier will be free from
defects in material or workmanship at the time of its original purchase for a period of
five (5) years. The limited 5-year warranty is related to the most essential parts of the
device – the motor and the power board (the “Limited Warranty”).
Exception: For the plastic housing and negative ion generator, a warranty period of
two (2) years shall apply.
The 360° multilayer filter follows its service time – 2650 hours.
Condition:
•5-year limited warranty is valid:
- if the filter is replaced with original Zepter filter every 2650 hours.
•The air purifier will not be considered defective in material or workmanship if it needs
to be adapted, changed or adjusted in order to conform to the national or local
technical or safety standards in any country than the one which the product was
originally designed and manufactured for.
•This 5-year limited warranty does not cover:
- Periodic filter exchange
- Regular maintenance and repair or replacement of part due to normal wear and tear
- Damage of the product resulting from abuse or misuse, including but not limited
to the use of the product for other than intended purpose (air purification)
- Any signs of tampering by the customer or the presence of non-original pieces
- Any damages to the product resulting from repairs and/or maintenance done by
unauthorised repair centre
- Accidents, act of God or any cause beyond the control of Zepter International,
including but not limited to lightning, water, fire, public disturbance.
•This warranty only covers the Therapy Air Smart sold by an authorised Zepter
International sales agent or official distributor. The warranty claim must be done
through authorised Zepter Service Centre.
•Zepter International reserves the right to replace the Therapy Air Smart by a
similar item in current portfolio.
This guarantee does not affect the consumer`s statutory rights under applicable national
legislation in force, nor the customer’s rights against the retailer arising from the sales/
purchase agreement. In the absence of applicable national legislation, this guarantee
will be consumer`s sole and exclusive legal remedy, and the manufacturer shall not be
liable for any incidental or consequential damages for breach of any express of implied
guarantee of this product. The liability of manufacturer is limited to and shall not exceed
the purchase price of the product actually paid by the consumer.