Prolitec AirQ 890 User manual
AirQ 890
PERFECTLY SCENTED ENVIRONMENTS
Original Instructions
Rev. 2022-11-11
AirQ 890 2
Contents
Chapter 1: IMPORTANT SAFETY
INSTRUCTIONS
Appliance Precautions
Fragrance Cartridge Precautions
FCC Statement – Class B Digital Device
Chapter 2: About AirQ 890
Chapter 3: Unpacking
Chapter 4: MOVING AND STORAGE
INSTRUCTIONS
Chapter 5: INSTALLATION
General
Location
Service Area
Estimating Cartridge Life
AQ890 Room-Size Table
Appliance Location
Chapter 6: SCENXUS INSTALLATION
Connecting the Device
Accessing the Portal
Adding the Device to the Portal
Adjusting Settings and Schedules
Chapter 7: OPERATING INSTRUCTIONS
Features and Controls
Setting Up the Cartridge
Programming the Appliance
Using the Online USB Programming Tool
Setting Scent Intensity
Scent Control
Chapter 8: USER MAINTENANCE
Cartridge Change
Cartridge Change Maintenance Checklist
General Care
Chapter 9: Applications
Ambient Scenting
Product Marketing
Odor Control
Aromatherapy and Performance Scenting
Chapter 10: Frequently Asked Questions
Chapter 11: Specications
AirQ 890 3IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
The most up-to-date version of this manual is available for download at airqmanuals.com
IMPORTANT SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS
Appliance Precautions
1. WARNING – When using electric products, basic precautions should always be followed,
including the following:
• Read all the instructions before using the product.
• Children should be supervised not to play with the appliance.
• Do not put ngers or hands into the product.
• The appliance must be operated in an upright or vertical position.
• The appliance should not be used with the door in the open position. The door is opened only
to perform a cartridge or program change.
• Never put your nose to the output of the AQ890. Within 12 inches of the output, the fragrance
is highly concentrated. The improper inhalation of high concentrations of fragrance may cause
irritation including watery eyes, headache, cough and upper respiratory discomfort.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their
safety.
2. INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS
• The appliance is built to be plugged into an 110VAC or 220VAC power outlet. Must be used only
with the approved and included power supply. The UL and CE compliant power supply converts
power to 15VDC to power the appliance. The appliance must only be supplied at Safety Extra
Low Voltage (SELV), corresponding to the marking on the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or
similarly qualied persons in order to avoid a hazard.
• Unplug before cleaning.
• To reduce the risk of electric shock, the appliance should only be plugged into a properly
grounded outlet box. If there is any doubt as to whether an outlet box is properly grounded, a
qualied electrician should be consulted.
• It is recommended that the user remove the appliance from the wall to test and reset the GFCI
outlet on a regular basis.
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AirQ 890 4IMPORTANT SAFETY INSTRUCTIONS
Fragrance Cartridge Precautions
• Use only AirQ by Prolitec fragrance cartridges.
• Read the Consumer Product Safety Information Sheet and the Material Safety Data Sheet
provided with each shipment of Cartridges. Insure that these information sheets are available for
review by employees.
• Use latex gloves to handle a Cartridge to avoid the liquid getting on hands. The AirQ fragrances
are formulated so as to not be harmful in contact with the skin, but the concentrated nature of
the fragrances may make the scent difcult to remove from hands and skin.
• Wash your hands after all contact with Cartridges or fragrance.
• While AirQ Air Treatment Agents do not contain ingredients deemed harmful to the skin, if there
is skin contact, wash with soap and water. If there is contact with the eyes, irrigate the eye with
fresh water for 5 minutes. If there is any eye irritation, consult a physician immediately.
FCC Statement – Class B Digital Device
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy. If not installed and used in accordance with the instructions,
this equipment may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modications not expressly approved by the manufacturer could void the user’s authority to operate
the equipment under FCC rules.
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AirQ 890 5About AirQ 890
About AirQ 890
Welcome to a whole new world of air treatment from Prolitec, the technology leader in air care with
scent. The AQ890 is the most advanced commercial air-treatment system on the market today. It is
the world’s rst fully adjustable commercial air-treatment system engineered to serve indoor spaces.
AQ890 is a patented, computer-controlled, always-on system capable of maintaining a constant,
uniform and controlled level of scent or odor neutralizer.
The AQ890 converts fragrances and odor control formulations (“Agents”) into ultra-ne droplets
for controlled distribution as an aerosol or vapor directly into a room. It is designed for permanent
installation on a wall in the area to be treated.
The AQ890 is managed by an on-board computer that is fully adjustable, enabling intensity
settings to match space sizes from 200 to 30,000 cubic feet (10-850 cubic meters). The AQ890 is
programmable, capable of executing 21 distinct start and stop times, repeatable daily or weekly.
Utilizing up to 21 programs and the full range of 50 intensity settings allows you to optimize the
fragrance levels depending on peak and non-peak occupancy in the space. This new feature can
save you money on fragrance AND service visits.
Typical AQ890 applications include air treatment to enhance or improve indoor air quality including
odor cancelling, and ambient scenting in public spaces such as casinos, malls, hotels, theaters,
ballrooms, convention centers, hospitals, retirement and assisted living facilities, schools and
restrooms. A single AQ890 can do both odor control and ambient scenting at the same time.
The AQ890 with Prolitec odor control formulations and fragrances will cancel a wide range of
offensive odors and replace them with pleasant scents available from the Prolitec fragrance catalog
or custom developed to meet client requirements.
The AQ890 works by generating ultra ne, ultra-light droplets approximately 1 micrometer (µm) in
diameter. By comparison, a droplet from a typical pressurized aerosol spray can is 50 microns (50000
nanometers) in diameter or 50 times larger than an AQ890 droplet. In terms of weight and volume of
liquid, the comparison is even more dramatic. A 50-micron aerosol droplet is 125,000 times heavier
than a 1 µm AirQ droplet.1 (See also Table 1 below.) This tiny AirQ droplet offers many performance
benets over a conventional aerosol including: completely uniform distribution of the treatment
agent; 50 times more exposed surface area; and the absence of any liquid deposits on surfaces.
AQ890 is simple to install and program for specic room size, airow conditions, and desired scent
intensity. Minimal maintenance is required beyond the periodic change of the disposable fragrance
cartridge, bi-annual replacement of one battery, and a simple wipe down or dusting of exterior
surfaces. Once installed in the right location, AQ890 will outperform any other system, providing
completely uniform scent distribution.
The AQ890 advanced technology creates a scent effect with a smaller quantity of fragrance
ingredients than any other method. The chemicals employed in making AQ890 fragrances are fully
compliant with the most restrictive air-quality and inhalation standards. AQ890 generates no harmful
VOCs and uses no ethanol or propellants. Quite simply, used as directed, AQ890 is the greenest,
most eco-friendly way to introduce scent into an interior space with no negative impact on indoor air
quality. This is not an accident. The scientists and engineers at Prolitec are committed to the highest
ecological and human safety standards.
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AirQ 890 6About AirQ 890
This user guide is easy to read. It is also important to read. AQ890 is a high-performance appliance
that, installed and used correctly, will meet the most demanding requirements.
Table 1. Prolitec AirQ Technology vs. Aerosol Spray Can Technology
Parameter Prolitec AirQ Technology Aerosol Spray Can
Droplet Diameter, µm 1 50
Volume per Droplet, µm30.52 65,450
Surface Area per Droplet, µm237,854
Relative Volume per Droplet 1 125,000
Relative Weight per Droplet 1 125,000
Number of Droplets per Equivalent Volume 125,000 1
Surface Area/Volume, µm16.00 0.12
Relative Surface Area per Volume 50 1
©Prolitec Inc 2009, 2021
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AirQ 890 9Installation
Installation
General
Location
The AQ890 is designed for freestanding operation on oor surfaces near a 110 to 240V outlet.
Service Area
The service area range of AQ890 is from 200 to 30,000 cubic (10 to 850 cubic meters). Of course
this can vary signicantly depending on airow, number of fresh air changes per hour, temperature,
humidity and desired service interval. The AQ890 can be adjusted from 1 to 50 to accommodate
these variations.
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AirQ 890 10Installation
Estimating Cartridge Life
Estimating how long a cartridge will last and the number of days between services is critical to
performing an installation that can be serviced efciently. This includes determining the number of
AQ890s needed for a space. Please refer to AirQ’s ‘S4 (Sizing, Service & Success) Tool,’ available at
AirQTools. The chart below can be used as a rough guideline for sizing.
AQ890 Room-Size Table
Output
Level
Range
Room Volume Range
(all off-cycles)
CFT CM
1-5 1200 - 5000 34 - 142
6-10 6000 - 9400 170 - 266
11-15 10200 - 13300 289 - 376
16-20 14000 - 16700 396 - 473
21-25 17400 - 19800 492 - 560
26-30 20300 - 22400 574 - 634
31-35 22900 - 24700 648 - 699
36-40 25100 - 26700 710 - 756
41-45 27100 - 28500 767 - 807
46-50 28900 - 30000 815 - 849
These settings are suggested as a starting point. Start on the lower end of the range and adjust after
one hour. Fragrance type, room size, number of fresh air changes per hour, temperature, humidity
and user preference will determine the nal setting. Best practice is to use AirQ’s ‘S4 Tool’ at
ProlitecCSPTools.com.
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AirQ 890 11Installation
Appliance Location
1. Placement of your appliance is the KEY TO OPTIMAL PERFORMANCE. It is important to identify
a location where the output of the AQ890 can use, rather than ght, the natural air currents in a
room.
2. Air currents in a room are determined by using a SMOKE TEST KIT available from Prolitec or any
source of smoke or vapor, such as a candle or match.
3. To conduct a smoke test, stand at the entrance of the room in front of the door and observe
the direction of the smoke or vapor. If the smoke drifts into the room your appliance should be
installed somewhere near the door.
See Figure 1. If the smoke drifts out of the room, the AQ890 appliance should be placed furthest
from the door. See Figure 2. If there is no clear direction that the smoke travels or it travels upward
into the air-conditioning return grill, nd a position near the air-conditioning supply grill. See Figure
3.
NOTE: The location of the AQ890 MUST NOT be near an HVAC return grill, exhaust fan or vent, or
an open door or window through which air is leaving the space. Remember, you want to work with
the natural air ow, not against it.
Figure 1
Smoke ows
away from door
Smoke Tube Smoke Tube
Figure 2
Smoke ows
back toward door
Figure 3
Smoke travels
toward grill
Smoke Tube
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AirQ 890 12ScenXus Installation
ScenXus Installation
Connecting the Device to WiFi
1. Unpack and install the appliance as normal, connecting the device to power.
2. On the appliance LCD screen, the network icon will blink and the access-point icon will
turn solid.
3. Locate the serial number label and the ScenXus label inside the appliance. Take a photograph
for future reference
4. While remaining in the approximate installation location of the appliance, navigate on your
smartphone to “settings” and “WiFi settings”.
5. Make sure you see both a “ScenXus…” network and the network that will provide internet access
to your ScenXus device.
6. Select the network named “ScenXus…” Note: on Android phones, you may need to select “Stay
connected,” since the ScenXus device doesn’t have internet access yet.
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AirQ 890 13ScenXus Installation
7. Networks available for ScenXus will then be displayed.
Note: This is automatic for most iPhones. On most Android phones, you may need to select
the settings icon and “manage router” or open a web browser and enter the IP address
10.231.227.81 to see the list of networks.
8. Connect to the network that will provide your ScenXus device with internet access.
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AirQ 890 14ScenXus Installation
9. Enter the password for that WiFi network and select “connect”.
10. Wait as your smart phone disconnects from the ScenXus device, the ScenXus device connects
to the local WiFi, and the local WiFi connects to the ScenXus cloud via the internet. When
complete, you’ll see the message, “connection complete”.
11. The network icon should turn solid and the WiFi signal strength indicator should
appear.
Accessing the ScenXus Portal
1. Request an account from your admin.
2. Check your email for a conrmation code from [email protected]. Be sure to check your junk
and spam folders.
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AirQ 890 15ScenXus Installation
3. Navigate to scenxus.com.
4. Click the “conrm account” link and use the code from the email.
5. Reset the temporary password you received from your admin using the “forgot password” link.
Adding Device to ScenXus Portal
1. Sign in using your email and password.
2. From the “devices” page, click the “add device” button in the upper right.
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AirQ 890 16ScenXus Installation
3. Enter the appropriate device information. ScenXus DSN, as well as the appliance model number
and serial number, can be found on appliance labels. Fragrance type can be found on the
cartridge label.
Enter location and time zone details of the device. Note: do not use “Detect Location” unless
the computer you are using is near the device being added.
4. Click “Add Device” and conrm it was added successfully.
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AirQ 890 20OPERATING INSTRUCTIONS
Setting Up the Cartridge
1. Use the key to unlock and open the door of the cartridge housing.
2. Prepare the cartridge.
• Remove the big plug
from the air-stem port (A)
on the back side of the
cartridge.
• Remove the black screw
cap from the top outlet
port (B) of the cartridge.
3. Insert the airstem into the
air-stem port in the
cartridge head. Rotate air
stem to locked position.
4. Place cartridge in the enclosure.
5. Place and tighten the plume kit
tightly on the cartridge outlet port.
6. If the appliance has been previously
programmed, activate preferred
setting. If not (see Programming
the Appliance), press :so the
backlight turns on, close and lock
the door.
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2
3
4
B
A
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