Zhendre SPF B Series User manual

090317-NUT-SPLIT-MULTISPLIT-EN 1/24 EN
USER’S MANUAL
ENGLISH VERSION
SPLIT & MULTISPLIT
Wall Mounted – Console – Floor / Ceiling
Duct – Cassette
R410A INVERTER
SCI - SHI – SQI
DHI - THI – QHI – IMHI – IMMI – ICMI - IKMI
ASI – GSI – KSI
R410A
SCR – SHF – SHR – SQR - DHR – THR
ASR – GSR - KSR12B/18B - KSR24/36/48
R407C
SPFxxB– SPRxxB – SPFxxC – SQP
R22
SGF – SGR - ATF – ATR – GTF – GTR – KTF –KTR

090317-NUT-SPLIT-MULTISPLIT-EN 2/24 EN

090317-NUT-SPLIT-MULTISPLIT-EN 3/24 EN
•
PRELIMINARY INSTRUCTIONS
•Contact an approved repair technician to install, repair and maintain this product.
Please read all these instructions before switching the product on.
•If the power cable is damaged, replacement must be carried out by an authorised technician.
•Installation should be carried out in accordance with national electricity regulations in force and only by an
authorised technician.
•This apparatus should not be considered as a toy by your children.
•We advise you not to leave children or handicapped persons near this apparatus without supervision.
•Please make a note of the product model, the product series number and the name of the retailer and date of
purchase and installation. This information will be needed in the event of any exchange with the technical
support team.
•This product must be disposed of in accordance with the procedure imposed by European standards
EN50419: 2005 (directive 2002/96/EC) concerning electronic waste.
SUMMARY
1- GENERAL POINTS P4
2- PRECAUTIONS P4
3- COMMAND P6
4- DISPLAY P14
5- INSTRUCTIONS FOR USE P16
6- MAINTENANCE P18
7- DIAGNOSIS P20

090317-NUT-SPLIT-MULTISPLIT-EN 4/24 EN
1- GENERAL POINTS
•This air conditioning unit is composed of an outdoor unit, an indoor wall/ceiling/cassette/ducted/vertical unit for
split models, or several indoor units for multisplit models.
•The outdoor unit (which includes the compressor) are designed to be installed outside the building.
•The indoor unit(s) are designed to be installed inside the building.
•The outdoor unit and the indoor unit(s) are linked by flare connections and electric cables.
•The air conditioning unit automatically regulates the temperature of one or more rooms, bringing you comfort
and temperature control according to your requirements.
•It also has a dehumidifying function for each room (cooling mode)
•It uses advanced technology.
•It works safely and reliably.
•This air conditioning unit is a highly effective piece of equipment that can make you considerable savings in
energy consumption.
2- PRECAUTIONS
To avoid actual bodily harm or injury to users or other persons, you must adhere to the following instructions.
If you do not follow these instructions, you risk using the appliance incorrectly which may lead to actual bodily harm
or damages, the severity of which are indicated below.
To prevent injuries caused to users or to others as well as material damages, the following instructions must be
followed.
Any incorrect operation carried out following failure to read these instructions may lead to serious physical injury
and material damages.
The severity of these risks is indicated by the following symbols:
This symbol indicates danger of death, the risk of bodily harm and material damages.
The following tables summarise the main precautions to be taken in terms of use to avoid the most serious risks to
persons, the product and its environment.
Connect to an electrical power
supply and ensure that the
appliance is plugged into the
socket correctly.
Do not switch the unit on or off by
plugging in or unplugging the
socket.
Do not use damaged or non-
recommended cable or
sockets.
•Failure to do so can cause
electric shocks or fire due to
excessive temperature.
•This can cause electric shocks or fire
due to exce
ssive temperature
elevation and short-circuiting.
•This can cause electric shocks
or fire.
If the cord or the plug are
damaged in any way, have them
replaced by an approved
technician.
Do not alter the length of the
power cable or connect it to
other electrical appliances.
Do not touch the apparatus with
wet hands or use in a damp
environment.
Do not direct the airflow
directly onto occupants.
•This can cause electric shocks or
fire due to overheating.
•This can cause electric shocks. •This can damage their health.
Always ensure that the
appliance has been earthed
correctly.
Do not allow water to infiltrate the
electrical components.
Always install a suitable
electrical protection and a
separate power circuit.
•
The absence of earthing can
cause electric shocks. •
This can cause damage to the
machine and may cause electric
shocks.
•If this is missing, there may be
a risk of fire and electric shocks.
Disconnect the power supply
if unusual sounds are heard or if
smoke or strong odours begin
to emanate from the product.
Do not use the electric plug if
damaged or wrongly connected.
Do not open the unit whilst
operating.
Always ensure that the unit is
switched off and arm the
electrical protection.
•Failure to do so can cause
electric shocks or fire.
•This can cause electric shocks or
fire.
•Risk of bodily harm.

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
Keep firearms well away from
the appliance.

Do not place the power cable near
to any apparatus that produces
heat.
Do not use the power cable
near to inflammable gas or
combustibl
es, such as diesel,
benzene, solvents, etc.
•Risk of fire. •
This can cause electric shocks or
fire.
•Risk of explosion and fire.
Ventilate the premises
thoroughly before using the air
conditioner in the event of any
gas leaks from other appliances.
Do not dismantle or modify the
unit.
Do block the flow of air
around the product.
•Failure to do so may cause an
explosion, fire or burns.
•This may cause damage and electric
shocks.
•This may lead to breakdowns
When the dust filter needs to
be removed, d
o not touch the
metal parts of the unit.
Do not clean the unit with water.
Ensure that the room is well
ventilated if a gas cooker is
being used at the same time.
•Risk of injury.
•Water may infiltrate the unit and
cause damage to the insulation. Risk
of electric shocks.
•A lack of oxygen may result.
When the unit needs cleaning,
switch it off and switch on the
circuit breaker.
Do not place animals or plants
directly in front of / under airflow.
Do not use the product for
any other purpose than comfort
air conditioning.
•Do not clean the unit when it is
switched on as this may cause a
fire, electric shocks or personal
injury.
•This may cause injury to animals and
may damage plants •Do not use the air conditioner for
example to cool precision
mac
hines, food, animals, plants,
or art as this may damage them.
Do not leave windows open
while the product is switched
on.
Hold the power cable by the plug
when you are unplugging the
appliance
Switch off and unplug the air
conditioning unit when it is not
used for a long period.
•Using the appliance with the
windows open may lead to the
appearance of condensation and
damage surrounding furnishings.
•A faulty plug may lead to electric
shocks and bodily harm.
•Failure to do so may cause the
unit to break down or may cause
a fire.
Do not place any obstacles
around the air inlet or in front of
the air outlet.
Ensure that the outdoor unit
support does not become
deteriorated due to severe weather.
The dust filters must always
be installed correctly and
cleaned at least once every two
weeks.
•
This can cause damage to the
appliance or may cause accidents. •
If the support is damaged or
deteriorated, the unit may fall. •
Using the appliance without
filters or inadequate maintenance
of the filters can lead to
breakdowns.
Do not use strong detergents
or solvents to clean the
appliance.
Use a soft cloth.
Do not place heavy objects on the
electric cable, ensure that it is not
compressed in any way.
Do not drink the condensation
water given off by the unit.
•
Failure to do so may result in
changes or deterioration in the
appearance, colour or surface of
the product.
•Risk of overheating and fire. •It can contain bacteria that may
make you ill.
When cleaning the product,
pay careful attention to certain
s
harp edges that may cause
injury.
If water should enter the indoor
unit, stop the unit immediately and
switch off the circuit breaker.
Contact a qualified technician.
Do not leave the product
switched on during a storm, a
gale or a hurricane.
•Risk of bodily harm. •Risk of short circuit or electrocution. •Risk of deterioration and fire.
If you remove any element
from the appliance, ensure that
it cannot be swallowed by
accident by a child. Place the
element out of the reach of
children.
When cleaning PLASMA
(electrostatic) type filters, open the
front panel and wait 10 minutes
before touching the filter.
•
If a child should swallow an
element, consult a doctor
immediately.
•Risk of electric shock.

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3- COMMAND
INFRARED REMOTE CONTROL
The different types of remote control that can be supplied with the products are shown below.
Each indoor unit is delivered with an infrared remote control.
Type : R51 Type : R11 Type: R05
A receiver located on a display panel on the front of the indoor unit (products of the wall, floor/ceiling, cassette and
console type) or on the front of a separate control box (DUCT type product) receives the remote control infrared
signal.
Duct Product Cassette Product Wall product Floor/ceiling Product
RECEIVER (cassette and DUCT products)
This is located on the display panel on the front of the indoor unit (cassette model) or on the front of the display
control box (DUCT model).
I = Infrared receiver
RECEIVER (wall-mounted model SHR - SHF – SHI - IMHI)
This is located on the display panel on the front of the indoor unit

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RECEIVER (wall-mounted model SQR – SQI – SQP – SCI)
This is located on the display panel on the front of the indoor unit
Signal receptor
RECEIVER (wall-mounted model SCR)
This is located on the display panel on the front of the indoor unit
RECEIVER (wall-mounted model SPFxxB – SPRxxB – SGFxxB – SGRxxB)
This is located on the display panel on the front of the indoor unit
RECEIVER (wall-mounted model SPFxxC – SGFxxC – SGRxxC)
This is located on the display panel on the front of the indoor unit
RECEIVER (console double flux model ICMI)
This is located on the display panel on the right front of the indoor unit

090317-NUT-SPLIT-MULTISPLIT-EN 8/24 EN
RECEIVER (Floor / ceiling model ATF - ATR - ACF)
This is located on the display panel on the front of the indoor unit
K = Signal receptor
RECEIVER (Floor / ceiling model ASR18A - ASR24A)
This is located on the display panel on the front of the indoor unit
RECEIVER (Floor / ceiling model ASR36A – ASR48A – ASR60A)
This is located on the display panel on the front of the indoor unit
A = Signal receptor
PRECAUTIONS
-Ensure that no obstacles can obstruct the infrared transmission between the remote control and the receiver.
- Do not use liquid detergent to clean the remote control.
-Keep the remote control away from excessive temperatures or radiation zones.
-Ensure that no remote control for any other appliance can interfere with the product.
REMOTE CONTROL SPECIFICATIONS
-Voltage 3.0V
-Range 8m
-Temperature for use: -5°C to +60°C
FUNCTIONS
-Operating modes: Cooling, heating, dehumidifying, fan, automatic.
-24 hour programming.
-Recommended temperature for use: +17°C to +30°C.
-LCD display for all functions

090317-NUT-SPLIT-MULTISPLIT-EN 9/24 EN
DESCRIPTION OF BUTTONS
Type : R51M/E Type : R11HG/E Type: R05/BGE
1 TEMP 
This reduces the set temperature.
2 MODE
This enables the operating mode to be selected.
Each time the button is pressed, the operational mode changes, in the following order:
AUTO (automatic) -> COOL (cooling) -> DRY (dehumidifying) -> HEAT (heating) -> FAN (fan only) -> return to
AUTO (automatic) -> etc.
Note: the HEAT mode (heating) is only available on reversible products.
3 SWING
(Wall product - cassette product – floor/ceiling product)
This enables the user to select an automatic sweeping motion or to fix the position of the air outlet around the initial
position by using the AIR DIRECTION button (see below).
4 RESET
Resets the remote control settings (returns to the settings displayed when initially switched on).
5 SLEEP OR ECONOMIC RUNNING (ECO)
Enables the user to select the energy saving mode.
In this operational mode, the length of the operating time for the compressor is limited by an automatic and gradual
increase (in cooling mode) or decrease (in heating mode) of the set temperature: 1°C after one hour of operation,
2°C after 2 hours of operation and maintained at 2°C thereafter.
After 7 hours of operation in energy economy mode, the product stops.
17
18
2
4
5
11
1
8
7
9
9
1
2
11
10
12
6
4
3
19
8
7
15
5
16
12
16
15
10
6
3
1
2
3
4
11
9
12
13
10
14
8
6
7
5
21
20

090317-NUT-SPLIT-MULTISPLIT-EN 10/24 EN
6 LOCK
This locks the remote control settings. Pressing this button a second time deletes this function.
7 TIMER OFF
This allows the user to programme a duration after which time the product stops.
8 TIMER ON
This allows the user to programme a duration after which time the product starts.
9 ON/OFF
This starts or stops the product.
10 FAN SPEED
This allows the user to select the fan speed of the indoor unit in the following order: automatic speed -> LOW (low
speed) -> MED (medium speed) -> HIGH (high speed) -> back to automatic speed-> Etc.
In automatic speed mode, the product adjusts its own speed depending on the difference between the set
temperature and the temperature in the room.
11 TEMP 
This increases the set temperature.
12 AIR DIRECTION
(Wall product - cassette product – floor/ceiling product)
This fixes the initial position of the vents for the automatic sweeping motion.
Wall-mounted product: this allows the air blow outlet position to be reversed: upwards or downwards.
13 LED DISPLAY
(Wall-mounted product)
This allows the set temperature display to be hidden or displayed on the display panel.
14 TURBO
(Wall-mounted product)
This allows the room temperature to be reached more quickly in cooling mode (high-speed fan mode).
15 OK
(Floor/Ceiling product)
For validation of timer setting.
16 CLOCK
(Floor/Ceiling product)
For setting the time displayed
17 CANCEL
(Floor/Ceiling product)
For cancelling the timer setting.
18 TIME ADJUST
(Remote control R11HG/E)
For adjusting the hours and minutes on the timer. to increase and to decrease.
19 SWING
(R05/BGE remote control)
For selecting automatic horizontal sweep or for fixing the angle of the vent for supplying air around the initial fixed
position using the AIR DIRECTION button (see above).
20 CLEAN AIR
This function allows the ION/PLASMA filters operating and purifying the atmosphere against pollen and impurities.
21 FOLLOW ME (IMMI model only)
This function allows selecting of the sensor which will regulate the premises. Press the button to choose between
the air return sensor inside the indoor unit (preset configuration) or the temperature sensor built-in the IR remote
controller for the temperature regulation control.

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REMOTE CONTROL DISPLAY
Type : R51
Type : R11
1 Infrared transmission indicator
This indicator appears when the remote control transmits a signal to the receiver.
The receiver then emits a BEEP to acknowledge the signal.
2 Operating mode indicator
An index allows the user to view the operating mode selected:
AUTO = Automatic
COOL = Cooling
DRY = Dehumidifying
HEAT = Heating
FAN = Ventilation (Remote controls R05 and R11)
3 Locked indicator
The locked indicator appears when the buttons are disabled.
4 Programming indicator
The programming indicator appears in this zone:
"TIMER ON" is indicated if the product is programmed to start at a certain time.
"TIMER OFF" is indicated if the product is programmed to stop at a certain time.
"TIMER ON OFF" is indicated if the start and stop times are both programmed.
If there is no indication, then no start or stop time has been programmed.
5 Fan speed indicator
An index allows the user to view the fan speed selected:
LOW = Low speed
MED = Medium speed
HIGH = High speed
AUTO = Automatic speed (Remote controls R05 and R11)
If there is no indication, then the fan speed is set to automatic (Remote control R11)..
6 Digital display
Two numbers in this zone indicate the set temperature selected.
7 Operational indicator
This icon appears when the appliance is operating.
It disappears when the appliance is switched off.
8 Economic mode indicator
This pictogram is displayed when the unit is in running in economic mode.
It disappears when the Economic function is switched off
9 Time indicator
4-digit display of current time.


















Type R05

090317-NUT-SPLIT-MULTISPLIT-EN 12/24 EN
REMOTE CONTROL INSTRUCTIONS
•Insertion and replacement of batteries
- The Infrared remote control requires two R03 type batteries.
-When using for the first time, insert the two R03 batteries (provided with the product) into the compartment in the
back of the remote control by opening the sliding cover.
-Respect the + and – polarity indicated on the batteries and in the battery compartment.
- Close the cover after inserting the batteries.
-Next, if the remote control shows that the battery power is low, repeat this process with new batteries.
Note:
-When replacing the batteries, do not use flat batteries or a different model of battery: this could cause the remote
control to malfunction.
-The batteries must be removed if the remote control is not in use for several weeks: the remote control could be
damaged by any leakage of the battery chemicals.
-The lifespan of a battery in normal use is approximately 6 months.
-Replace the batteries if no BEEP from the indoor unit is heard or if the transmission signal on the remote
control display does not appear.
•Preliminary operation
When the product is ready to be used, switch the main power supply switch to ON: the "OPERATION" indicator on
the indoor unit display panel will start to flash.
•Selecting the operating mode
Automatic "AUTO" mode
- Select the automatic mode (AUTO) using the MODE button.
-Select the required temperature by pressing the TEMP or TEMP button.
-Press the ON/OFF button, the operating indicator will appear on the remote control and the "OPERATION"
indicator on the indoor unit display panel will stop flashing:
- The product automatically selects the most suitable operating mode among the operating modes available
COOL (cooling), HEAT heating, FAN (fan) and DRY (dehumidification, for cold models only) depending on the
difference between the set temperature selected and the temperature of the air inlet measured by the indoor
unit.
-The fan speed is set by the product (automatic).
-To stop the product, press the ON/OFF button again.
Note:
- If the automatic mode is not judged to be comfortable, manually select the most appropriate operating mode (see
below).
Cooling (COOL) / heating (HEAT) / fan only (FAN) modes
These three operating modes are used for cooling (COOL), heating (HEAT) or air circulation and filtration only
(FAN).
Press the MODE button to select one of the operating modes.
-Select the required temperature by pressing the TEMP buttonor TEMP .
-Press the FAN button to select the most appropriate fan speed: automatic speed, LOW (slow speed), MED
(medium speed), HIGH (high speed).
-Press the ON/OFF button, the operating indicator will appear on the remote control and the "OPERATION"
indicator on the indoor unit display panel will stop flashing: the product is now operating in the selected mode.
-To stop the product, press the ON/OFF button again.
Note:
-The fan only operating mode does not allow temperature regulation in the room but is used solely to circulate and
filter the air; to operate in this mode follow steps 1, 3, 4 and 5.
-In other operating modes, the product regulates the room temperature using a temperature gauge located in the
indoor unit air inlet; depending on the appliance settings, the temperature in the comfort zone can in some cases
be noticeably different to the temperature displayed on the remote control.
Dehumidification mode (DRY)
This mode dehumidifies the air in the room.
-Press the MODE button to select the dehumidification (DRY) mode.
-Select the set temperature by pressing the TEMP or TEMP button.
-Press the FAN button to select the most appropriate fan speed: automatic speed, LOW (slow speed), MED
(medium speed), HIGH (high speed).
-Press the ON/OFF button, the operating indicator will appear on the remote control and the "OPERATION"
indicator on the indoor unit display panel will stop flashing:
-The product is now operating in dehumidification mode.
-The fan speed is pre-set by the product to low (LOW FAN).
-To stop the product, press the ON/OFF button again.

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Note:
-To limit the effect of the dehumidification mode on the room temperature, the product alternates the cooling
(COOL) mode with the fan only (FAN) mode.
•Selecting the fan speed
By pressing the FAN SPEED button on the remote control, the fan speed of the indoor unit can be selected in the
following order: automatic speed -> LOW (low speed) -> MED (medium speed) -> HIGH (high speed) -> back to
automatic speed-> Etc.
•Programming (TIMER)
Automatic start programming function
When the product is stopped, this function enables the user to programme the time at which the product will start
up.
-With the appliance stopped, and outside the receiver range, press the ON/OFF button twice to delete all
previous programmes.
-Press the TIMER ON button once
-TIMER ON appears on the remote control; the letter "h" appears next to the value 0.0 which indicates
the countdown in hours and minutes before the product will start operating.
-Then press the TIMER ON button several times, the length of time before starting will increase in
increments of 30 mins until 10h, then in increments of 1hour until 24h.
- A half-second after depressing the TIMER ON button (once the desired length of time before starting
has been set) the remote control sends the start programme command to the product (for remote
controls R11HG/E and R05/BGE, press OK to validate the timer setting)..
-The TIMER ON message and the operating indicator remain displayed on the remote control indicating
that a start programme is active, the set temperature is once again displayed after a few seconds and the
"TIMER" programming indicator of the indoor unit display panel is shown.
Automatic stop programming function
When the product is operating, this function enables the user to programme the time at which the product will stop
operating.
-With the appliance operating, and outside the receiver range, press the ON/OFF button twice to delete
all previous programmes.
- Press the TIMER OFF button once.
-TIMER OFF appears on the remote control; the letter "h" appears next to the value 0.0 which indicates
the countdown in hours and minutes before the product will stop operating.
-Then press the TIMER OFF button several times, the length of time before stopping will increase in
increments of 30 mins until 10h, then in increments of 1hour until 24h.
- A half-second after depressing the TIMER OFF button (once the desired length of time before starting
has been set) the remote control sends the start programme command to the product (for remote
controls R11HG/E and R05/BGE, press OK to validate the timer setting).
-The TIMER OFF message and the operating indicator remain displayed on the remote control indicating
that a stop programme is active, the set temperature is once again displayed after a few seconds and
the "TIMER" programming indicator of the indoor unit display panel is shown.
Automatic start and stop programming function
When the product is stopped, this function enables the user to programme the time at which the product will start
up and the time at which the programme will stop again.
-Carry out the automatic start and automatic stop programming stages successively.
-The TIMER OFF message and the operating indicator remain displayed on the remote control indicating
that a programme (start + stop) is active, the set temperature is once again displayed after a few
seconds and the "TIMER" programming indicator of the indoor unit display panel is shown.
Or
When the product is operating, this function enables the user to programme the time at which the product will stop
and the time at which the programme will start up again.
-Carry out the automatic stop and automatic start programming stages successively.
-At the end of these stages, the TIMER OFF message and the operating indicator remain displayed on
the remote control indicating that a programme (stop + start) is active, the set temperature is once again
displayed after a few seconds and the "TIMER" programming indicator on the indoor unit display panel is
shown.
Note:
The TIMER function is only active once: once the programming function has been carried out, the product returns to the
previously programmed operating mode and the "TIMER" indicator on the indoor unit display panel disappears.

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•Override (MANUAL / AUTO COOL)
If the remote control is out of order or lost, the user can operate the product manually by using the override button:
- On ducted, cassette, floor/ceiling or console products, this button is located on the indoor unit display panel
(m-F-O-3); it is labelled "MANUAL":
- On wall-mounted products, it is located on the electrical connection box, it is accessed by lifting up the front
panel, and it is labelled "AUTO COOL":
- Using the override button:
- Press once: the product will start in automatic (AUTO) mode, the operational indicator
"OPERATION" will be displayed; the remote control can now be used.
- Press a second time: the product starts in cooling (COOL) mode and high speed fan mode, the
operational indicator "OPERATION" flashes, the remote control cannot be used. After 30 minutes of
operating in cooling mode, the product switches to automatic "AUTO" mode.
- Press a third time: the product stops, the operational indicator "OPERATION" is switched off, the
remote control can now be used.
4- DISPLAY
•Display PCB (Cassettes and duct products)
It is located on the front of the indoor unit (cassette model) or on the front of the display box (DUCT model).
I = Receiver
m = Manual operation button (override)
n = Operational indicator "OPERATION"
o = Programming indicator "TIMER"
p = Hot start or "PRE-DEF" indicator (heating mode)
q = Operating fault indicator "ALARM"

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•Display panel (wall-mounted model)
This is located behind the front panel of the indoor unit.
1 = Automatic operating mode indicator "AUTO"
2 = Hot start or "DEFROST" indicator (heating mode)
3 = Set temperature display (and default temperature on some models)
4 = Operational indicator "OPERATION"
5 = Programming indicator "TIMER"
6 = ECON indicator (economic mode)
•Display panel (Console ICMI)
This is located on the top of the front panel of the indoor unit.
1 = Automatic operating mode indicator "AUTO"
2 = Hot start or "DEFROST" indicator (heating mode)
3 = Set temperature display (and default temperature on some models)
4 = Operational indicator "OPERATION"
5 = Programming indicator "TIMER"
•Display panel (Floor/Ceiling models ASR18A / ASR24A)
This is located on the top right hand of the front panel of the indoor unit.
A = Infrared receiver
B = “OPERATION“ Operating status indicator
C = “TIMER” Timer setting indicator
D = Indicator for warm start-up or defrosting “DEFROST” (heating mode)
E = Indicator for unit safety mode (see self-diagnosis)
F = Indicator + Manual start up button (override)

090317-NUT-SPLIT-MULTISPLIT-EN 16/24 EN
•Display panel (Floor/Ceiling models ACF / ATF / ATR)
This is located at the top centre of the front panel of the indoor unit.
k = Infrared receiver
l = “OPERATION“ Operating status indicator
m = “TIMER” Timer setting indicator
j = Indicator for warm start-up or defrosting “DEFROST” (heating mode)
n = Indicator for unit safety mode (see self-diagnosis)
o = Manual start up button (override)
5- INSTRUCTIONS FOR USE
•General instructions
To obtain the best performances in terms of comfort and regulation, the following points should be taken into
account:
- Orient the air flows correctly so that they do not blow directly onto people.
- Adjust the set temperature so that it is not too excessive and so that the difference between the inside and the
outside temperature is not too large (it is recommenced that this difference does not exceed 8°C).
- Close all doors and windows in order to maintain energy efficiency and avoid severe condensation (in cooling
(COOL) mode or dehumidify (DRY) mode).
- During the summer months, if possible close shutters on windows to avoid direct sunlight in the room.
- Do not install objects that may obstruct the air inlet or outlets of the indoor and outdoor units, performance could
decrease considerably and the appliance could become a safety hazard.
- Clean the filters periodically otherwise efficiency may be affected.
- Before long periods during which the product will not be in use, operate the product in fan only mode for half a
day to dry the internal parts then disconnect the power supply and remove the batteries from the remote control.
- When re-starting the product after a long interval, re-connect the main power supply and wait for half a day before
operating the product.
For information:
-The compressor will only re-start 3 minutes after a power cut or a regulation stop (anti-short protection cycle).
-Following a power cut, the product will re-start in the operating mode it was set to before the power cut occurred.
-In heating mode, the indoor unit fan will only begin operating when the temperature of the heat exchanger is high
enough to avoid any problems of discomfort.
•Wall-mounted model
The automatic air outlet vents and sweeping vents must be carefully positioned:
- A mechanical vent enables the airflow to be directed downwards.
This vent is controlled by the remote control (see above).
Note:
-Do not attempt to move the indoor unit mechanical vent manually.
- Do not operate the indoor unit with the mechanical vent in the closed or almost closed position (loss of efficiency
or risk of safety hazard).
-It is not possible to command the mechanical vent when the product is stopped (OFF).
- Manual deflectors enable the airflow to be directed to the left or the right.
- Use the lever to position the manual vents, taking care not to touch the fan blades or the horizontal mechanical
vent, and also not to damage the manual vents.

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•Cassette model
The automatic air outlet vents and sweeping vents must be carefully positioned:
- A mechanical vent enables the airflow to be directed downwards.
- This vent is controlled by the remote control (see above).
Note:
- Do not attempt to move the indoor unit mechanical vent manually.
- Do not operate the indoor unit with the mechanical vent in the closed or almost closed position (loss of efficiency
or risk of safety hazard).
-It is not possible to command the mechanical vent when the product is stopped (OFF).
•DUCT model
In the event that protective grilles (not provided) are installed over the indoor air outlets, they must be equipped
with deflection vents that should ideally be positioned downwards in heating mode and upwards in cooling mode.
Cooling mode Heating mode
•Floor / Ceiling model
The angle of air blower vents and automatic sweep must be selected carefully:
- A motorised vent makes it possible to direct the air flow from top to bottom.
- This vent is controlled with the remote control (see above).
Automatic sweep Cooling mode Heating mode
On the ASR models, the automatic sweep function is also available for horizontal sweep (see remote control R05)
For the other models, manual vents can be used to direct the air flow left or right.
N.b.
-Do not move motorised vents manually on the indoor unit.
-Do not operate the indoor unit with the motorised vent in closed position or only slightly open (loss of performance
or risk of switching to safety mode).
-When the product is switched off (OFF), the motorised vent cannot be moved.
- Use the lever to direct the manual vents, being careful not to touch the turbine or the horizontal motorised vent
and not to damage the manual vents.

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6- MAINTENANCE
IMPORTANT: before cleaning the indoor unit, ensure that the product is switched off.
Use a dry, clean cloth to clean the plastic parts of the indoor unit and the infrared remote control.
A lightly dampened cloth can be used to clean the indoor unit if it is very dirty.
Do not use a damp cloth to clean the remote control.
Do not use anti-dust products as these may affect the plastic parts.
Do not use solvents, petrol or any other petrol derivative or corrosive chemical products or any products
containing polishing powders.
Cleaning the dust filters:
•Dismantling the dust filters (wall-mounted model)
Lift up the front panel Unclip the filters from their fixings Remove the filters
•Dismantling the electrostatic PLASMA filter (wall-mounted model)
Open the front grille of the indoor unit and wait for 10 minutes before touching the PLASMA filter
(important - risk of electric shocks).
PLASMA filter Dismantling the PLASMA filter
•Dismantling the dust filters (wall-mounted model)
Dismantling the front panel and the filter following diagrams A and B:
- Open the front grille by pushing in the 2 tabs as shown in diagram A.
- Disconnect the electric cable from the holding panel
- Dismantle the front grille as shown in diagram B.
•Dismantling the dust filters (DUCT model)
In the case of assembly with air inlet grille (option):
- Open the front grille by pushing in the 2 clips as shown.
- Disconnect the electric cable from the holding panel
- Dismantle the front grille as shown.

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•Cleaning the filters
- Clean the filters with a vacuum cleaner or warm soapy water.
- Rinse the filters in clean water and dry them at room temperature (do not dry in the sun or near a fire).
-Replace the filters using the opposite process to the one use to dismantle them.
-Ensure that the filters are repositioned as they were before dismantling; for the PLASMA filter ensure that
each end is correctly fitted into its fixing to avoid faulty electrical contacts.
•Dismantling the dust filters (Floor/ceiling models)
Dismantle the front panel and the filter following diagram A
- Open the return grid by pulling it towards you on each side
- Pull filters upwards to remove.
On some models, filters can be removed without dismantling the front panel
•Cleaning filters
-Clean the filters with a vacuum cleaner (fig. 1) or with tepid soapy water (fig. 2).
- Rinse filters with clear water and dry them in a temperate ambience (do not dry in the sun or near a fire).
- Replace filters by following the dismantling instructions in reverse.
- Ensure that the filters are repositioned as prior to dismantling; for the PLASMA filter, make sure that each
end is fully engaged in its housing to prevent deficient electrical contact.

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7- DIAGNOSIS
WARNING
If one of the following phenomena occurs, stop the product immediately (OFF), unplug the electric cable
immediately (circuit-breaker) and contact the nearest approved technician.
The operating indicator "OPERATION" or other indicator on the display panel is flashing rapidly (5 times per second)
and this flashing persists even when the power is switched off and on again and the product has been left to operate
for more than 3 minutes after carrying out this action.
The fuses or the circuit breaker frequently trip.
Foreign matter or water has entered the product.
The remote control does not work or is functioning incorrectly.
Smoke, flames or a burning odour is emanating from the product.
If you encounter any of the following operational problems, you will save time and money if you check the points
indicated in the table before contacting a repair technician.
PROBLEM
CAUSES
EXPLANATION / ACTION
•The fan speed can no longer be
adjusted with the remote control.
•Check that the appliance is not in
AUTO or DRY mode.
•In these 2 modes, the product
selects its own fan speed.
•
The infrared transmission
indicator is no longer appearing on
the remote control.
•
Check whether the remote control
batteries are inserted and that they
are not flat.
•
Insert batteries in the remote
control or change them.
•The set temperature is no longer
appearing on the remote control.
•Check whether the remote control
batteries are inserted and that they
are not flat.
•Check whether the remote control is
programmed to be in fan only mode.
•Insert batteries in the remote
control or change them.
•
In fan only mode, the set
temperature is not displayed.
•The TIMER ON,
TIMER OFF or
TIMER ON OFF indicator
disappears from the remote control
display after a certain time has
elapsed.
•
Check whether the programmed
duration has elapsed. •Once the programmed duration
has elapsed, the indication
disappears from the remote
control.
•
There is no BEEP sound from
the receiver to indicate that a
signal is received when the
ON/OFF button is pressed.
•
Ensure that the remote control
batteries are not flat.
•
Ensure that the remote control
emitter is correctly positioned towards
the
receiver and that there are no
obstructions between them.
•
Change the remote control
batteries if necessary.
•
Position the remote control
correctly towards the receiver and
press ON/OFF again.
•
None of the remote control
buttons are working.
•The remo
te control processor is
blocked.
•
Press the reset button on the
remote control.
•The product is not starting. •
There is no electric current in the
building.
•The product has been disconnected.
•The fuses have blown.
•The remote control batteries are flat.
•
The TIMER ON programming
function is selected and is preventing
the product from working.
•Wait for the electricity supply to
be reconnected in the building.
•
Reconnect the product to the
electricity supply.
•Replace the fuses.
•Replace the re
mote control
batteries.
•
Wait for the TIMER ON
programme to end or cancel the
TIMER programme.
•
The product is not supplying
enough heat or cold even though
the indoor unit fan is working.
•The set temperature is not suitable.
•The mechanical air outlet vents are
almost closed.
•The dust filters are clogged.
•Doors or windows are open.
•
The air inlets of the indoor or
outdoor units are obstructed.
•
The compressor time delay
mechanism (3 minutes) is in process.
•
Select a more suitable set
temperature.
•Re-position the mechanical vent
using the remote control.
•Clean the dust filters.
•Close doors or windows.
•Clear the unit's air inlets before
restarting the product.
•
Wait until the compressor time
delay has finished.
•The indoor unit is not working in
cooling or dehumidifying mode (but
is working in heating mode).
•
If the product is a multisplit type
product and if one of the indoor units
is set to heating mode, none of the
other indoor units can function in
cooling or dehumidification modes.
•Set all the multisplit indoor units
to either cooling, dehumidification,
or to stop.