Zhone SNE2000G-P User manual

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 1
SNE2000G-P and SNE2000G-S Network
Extenders
Installation Instructions
Document Number SNE2-A2-ZN13-10
December 2005
Contents
End User License Agreement .................................................................................................... 2
Product Documentation Online ................................................................................................. 3
Introduction ............................................................................................................................... 4
Package Contents ...................................................................................................................... 4
Connecting to Power ................................................................................................................. 5
Configuring the SNE2000G ...................................................................................................... 6
Connecting the SHDSL Line .................................................................................................... 7
Connecting the Ethernet Line .................................................................................................... 8
LED Indicators .......................................................................................................................... 9
EMI Notices .............................................................................................................................. 12
ACTA Customer Information .................................................................................................... 13
Notice to Users of the Canadian Telephone Network ............................................................... 13
Supplier's Declaration of Conformity ....................................................................................... 14
CE Marking ............................................................................................................................... 14
Japan Notice .............................................................................................................................. 14
Important Safety Instructions .................................................................................................... 15
Contacting Global Service and Support .................................................................................... 15
Technical Support ...................................................................................................................... 16
Service Requirements ................................................................................................................ 16

2SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
End User License Agreement
License. Zhone Technologies, Inc. and/or an affiliate ("Zhone") hereby grants you
("User")—either an individual or a single business entity—the non-exclusive right to install,
access, run, or inter. act with ("Use") one copy of the enclosed software (which may have been,
or may be, provided on media, as part of a hardware platform, through download, or otherwise)
and associated documentation ("Software") on the first computer system on which User installs
the Software ("System") solely for internal business purposes (including, without limitation,
providing products and services to User's customers) and subject to the restrictions below).
Zhone may, in its sole discretion, make available future updates or upgrades to the Software each
of which is also Software subject hereto. Title to and all patent rights, copyrights and other
intellectual property rights in the Software are retained by Zhone and its direct and indirect
suppliers and licensors ("Licensors").
Restrictions. The Software may not be (a) Used on or from any system other than the System; (b)
Used with more than any maximum number of subscribers stated in the documentation
accompanying the Software; (c) Used so as to circumvent any technological measure included
therein or provided by Zhone from time to time to control access to or limit use of the Software;
(d) sublicensed, rented, leased or lent to third parties; (e) imported or exported into any
jurisdiction except in compliance with all applicable laws of the United States and such
jurisdiction; (f) transferred to a third party unless (A) User transfers the original and all surviving
copies to a third party who has agreed in writing to be bound hereby and (B) such third party pays
to Zhone such reasonable additional fee as Zhone may impose from time to time with respect to
such transfer; or (g) made available to third parties as part of any time-sharing or service bureau
arrangement. User shall not have the right to use the Software or any portion thereof for a use
other than that contemplated by its documentation. User will not copy all or any part of the
Software or attempt, or encourage or permit any third party, to modify, adapt, make derivative
works from, reverse engineer, reverse compile, disassemble or decompile the Software or any
portion thereof except and only to the extent that such activity is expressly permitted by law
notwithstanding this limitation. Violation of any of the foregoing shall be deemed a material
breach hereof. User may make a reasonable number of copies solely for archival or disaster
recovery and subject to the restrictions imposed by copyright law, but may not modify or
otherwise copy the Software. User agrees to reproduce product identification, copyright and
other proprietary notices of Zhone and Licensors on all copies. User's rights are only as expressly
stated herein. Zhone may immediately terminate your rights if you violate the provisions hereof.
Limited Warranty. Zhone warrants that the media containing the Software is free from defects in
material and workmanship for ninety (90) days following your purchase of the Software. You
may provide written notice of such defect (addressed to Zhone Technologies, Inc., Attention:
Customer Service, 7001 Oakport Street @ Zhone Way, Oakland, CA 94621) no later than ten
(10) days following expiration of such period and, as your sole and exclusive remedy, Zhone will
provide replacement media. NEITHER ZHONE NOR ITS LICENSORS MAKE ANY OTHER
WARRANTY, EXPRESS, IMPLIED OR STATUTORY. ZHONE AND ITS LICENSORS
DISCLAIM ALL WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE,
Do not install this Software unless you agree to these provisions.
Return the Software promptly for a refund if you do not agree.

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 3
MERCHANTABILITY AND NON-INFRINGEMENT. Some states or other jurisdictions do not
allow the exclusion of implied warranties on limitations on how long an implied warranty lasts,
so the above limitations may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from one state or jurisdiction to another.
Limit of Liability. In case of any claim hereunder or related to the Software, neither Zhone nor its
Licensors shall be liable for direct damages exceeding the price paid by User for the Software or
for special, incidental, consequential or indirect damages, even if advised in advance of the
potential thereof.
U.S. Government Users. The Software is a "commercial item" as defined at 48 C.F.R. 2.101,
consisting of "commercial computer software" and "commercial computer software
documentation" as such terms are used in 48 C.F.R. 12.212. Under 48 C.F.R. 12.212 and 48
C.F.R. 227.7202-1 to 227.7202-4, U.S. Government Users acquire the Software only with the
rights set forth therein.
Third Party Licensors. This Zhone End User License Agreement may be accompanied by
differing or additional provisions applicable to portions of the Software provided by one or more
Licensors ("Licensor Provisions"). User acknowledges and agrees that its Use of such portions of
the Software is subject to the Licensor Provisions.
Product Documentation Online
Complete documentation for Zhone products is available at www.zhone.com.

4SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Introduction
Ethernet in the First Mile (EFM) refers to the use of Ethernet starting at the customer premises in
subscriber access networks. The family of EFM-based Network Extenders provide an extremely
flexible and easy to use solution for providing Ethernet based services to subscribers throughout
the service provider’s network.
SNE2000G provider and subscriber units can be used in a back to back deployment to provide a
point to point configuration. This allows broadband service providers to deploy single DSL lines
economically when required for low density geographical areas or during start-up mode. In
addition, the subscriber units terminate SHDSL lines from the IP DSLAM family of access
multiplexers, including the 12000 and 4000 Broadband Loop Carriers (BLCs) and SHDSL Mini
and Micro DSLAMs.
The use of the Provider unit for single SHDSL link deployments provides an easy upgrade path
for future multi port deployments, using IP based 12000 and 4000 BLCs. The subscriber unit can
remain in place so no changes are needed at the customer premises and the provider unit can be
swapped out for an IP-based 12000 or 4000 BLC. To protect investment in the provider units
they can be easily converted to subscriber units using the conversion kit and redeployed in the
service provider’s network.
Because the SNE2000G is fully DSL The Easy Way™ compliant, configuration requirements are
removed completely, allowing this device to be installed into the customer premises quickly. The
SNE2000G uses the DSL The Easy Way packet-based architecture for optimum throughput and
reliability.
Package Contents
HANDLING PRECAUTIONS FOR STATIC-SENSITIVE DEVICES
This product is designed to protect sensitive components from
damage due to electrostatic discharge (ESD) during normal
operation. When performing installation procedures,
however, take proper static control precautions to
prevent damage to equipment. If you are not sure
of the proper static control precautions, contact
your nearest sales or service representative.
Unpack and Inspect the Equipment. The following components should be included:
z1 SNE2000G
z1 Power supply
If there is any visible damage, do not attempt to connect the device. Contact your sales or service
provider.
!

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 5
Connecting to Power
Plug the power supply into the Power Adapter port on the back of the SNE2000G and connect it
to your power source.
Verify that the Power LED on the front of the SNE2000 is illuminated.
Upon startup, the Ethernet link will remain disabled (as indicated by no illumination of the
Ethernet Rx, Tx, and Lnk LEDs) until the SHDSL connection has been established.
1234
Ethernet Connection
Power Adapter
5V DC SDSL Connection
Configuration
04-17587

6SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Configuring the SNE2000G
Configuration switches for the SHDSL port are on the back of the SNE2000G, numbered from
left to right, 1-4.
Bandwidth (SNE2000G-P Only)
Switches 1–3 on the SNE2000G-P provide eight bandwidth options for the SHDSL port.
Distance capabilities listed in the following tables assume the use of 26 American Wire Gauge
(AWG) cable. Connections made with cable of a heavier gauge will link up at greater distances.
Your SNE2000G may not link up if the cable is in poor condition or if the cable distance is
greater than a particular bandwidth will support; if a link is achieved under such conditions, it
may have a low data rate.
NOTE: Bandwidth cannot be configured on the SNE2000G-S. Subscriber units determine
bandwidth via communication with their partner SHDSL provider units.
Table 1: SNE2000G-P Bandwidth and Distance Options
Switch Position
Bandwidth
(kbps)
Distance
1 2 3 Feet Meters
down down down 2,320 11,300 3,444
down down up 2,064 12,200 3,719
down up down 1,552 12,800 3,901
down up up 1,040 16,000 4,877
up down down 784 16,800 5,121
up down up 528 18,400 5,608
up up down 400 19,400 5,913
up up up Adaptive*
* Adaptive mode allows the SNE2000G-P to train up to the best possible
speed supported by the SNE2000G-P, the remote modem to which it is
connected, and the copper cable pair connecting the two. The maximum
distance for an SNE2000G-P in Adaptive mode is 25,400 feet (at
144 kbps).
Va r i e s Va r i e s

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 7
Ethernet Duplex Mode
Switch 4 configures Duplex Mode on both the provider and subscriber unit.
The Ethernet link can be configured at either Full Duplex or Half Duplex mode. Although both
ends of the Ethernet connection must have the same duplex mode configuration, it is not
necessary for partner providers and subscribers to be configured the same; duplex mode does not
apply to the SHDSL link.
zHalf Duplex Ethernet – Receive and transmit functions are mutually exclusive. Data
transmission occurs in only one direction at a time. Packet collisions are not unusual.
zFull Duplex Ethernet – The Ethernet line can receive and transmit simultaneously,
effectively increasing bandwidth from 10 Mbps to 20 Mbps and preventing packet
collisions.
Connecting the SHDSL Line
An SNE2000G-S must be connected via an SHDSL line to an SNE2000G-P, a Mini DSLAM, a
Micro DSLAM, or an IP DSLAM interface module. Neither a subscriber-to-subscriber nor a
provider-to-provider connection will function.
Procedure
1Plug your SHDSL cable into the SHDSL RJ45 port on the back of the SNE2000G.
2Verify the connection: the SHDSL Connection LED on the front of the SNE2000G will
pulse green to indicate the connection is established and operational.
Link up time between local and remote SHDSL network extenders can vary from one to five
minutes depending on the quality, gauge, and distance of the copper cable. If cable distance is
greater than a particular bandwidth will support, the units may not link up or, if they do achieve a
link, may have low data rates.
Table 2: Duplex Settings Using Switch 4
Position Setting
down Half Duplex
up Full Duplex

8SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Connecting the Ethernet Line
Procedure
1Plug the Ethernet cable into the Ethernet Connection RJ45 port on the back of the
SNE2000G.
2Verify the connection: solid illumination of the Ethernet Connection Lnk LED on the front
of the SNE2000G indicates a link has been established, if a DSL connection has already
been made. If a DSL connection has not yet been made, the Ethernet link will remain
disabled (as indicated by no illumination of the Ethernet Rx, Tx and Lnk LEDs) until the
SHDSL link has been established.
NOTE: For most applications, the SNE2000G connects to a PC using a straight-through Ethernet
cable and to a hub or a switch using a crossover Ethernet cable.

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 9
LED Indicators
The following table describes the behavior of LEDs on the following SNE2000G network
extenders:
Table 3: LEDs (1 of 2)
LED STATE INDICATION ADDITIONAL INFORMATION
Power Solid Green SNE2000G is
operational
If the Power LED is not illuminated, it
is likely the SNE2000G is not
receiving power, in which case none
of the LEDs will be illuminated.
Available
SHDSL
Connection
Pulsing
Green*
SHDSL connection
is established and
active
Traffic is flowing.
Solid Green Problematic
SHDSL connection
A connection exists but there is
indication of a problem with the
SHDSL line.
No
Illumination
No SHDSL
connection
Ethernet
Collision
No
Illumination
Standard Either there is no traffic or traffic is
flowing without any collisions. If
there is no Ethernet connection, the
Ethernet Collision LED will remain
unlit by default.
An SNE2000G in Full Duplex mode
does not have collisions; the Ethernet
Collision LED is only applicable in
Half Duplex mode.
Flashing Red Packet collision(s) The Ethernet packet(s) will
automatically be retransmitted.
Solid Red Warning There is a potential traffic problem
over the Ethernet segment.
Ethernet Rx Flashing
Amber
Ethernet activity The SNE2000G is receiving data
from the Ethernet network.
Solid Amber Heavy Rx traffic The SNE2000G is receiving large
amounts of data from the Ethernet
network. A solid amber Ethernet Rx
LED can also signify a lost SHDSL
connection.
No
Illumination
No activity Either there is no Ethernet link or a
link exists but there is no activity.

10 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
NOTE: If the SHDSL connection loses link, the Ethernet connection will automatically be
disabled (as indicated by solid illumination of the Ethernet Rx, Tx and Lnk LEDs). Upon
reestablishment of at the SHDSL link, the Ethernet connection will be reinstated and the Ethernet
LEDs will reflect current Ethernet status.
Ethernet Tx Flashing
Amber
Ethernet activity The SNE2000G is transmitting data
across the Ethernet network.
Solid Amber Heavy Tx traffic The SNE2000G is transmitting large
amounts of data across the Ethernet
network. A solid amber Ethernet Tx
LED can also signify a lost SHDSL
connection.
Ethernet Lnk Solid Green Ethernet connection
is established
A solid green Ethernet Lnk LED can
also signify a lost SHDSL connection.
No
Illumination
No Ethernet
connection
The Ethernet Rx and Tx LEDs will
remain unlit by default.
* A pulsing LED blinks steadily at a rate of once per second. A flashing LED blinks
at a more rapid, less constant rate.
Table 3: LEDs (2 of 2)
LED STATE INDICATION ADDITIONAL INFORMATION

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 11
RJ45 Pin Assignments
SHDSL RJ45 Pin Assignments
Table 4: SHDSL RJ45 Pin Assignments
Pin Function
1 not used
2 not used
3 not used
4Ring
5Tip
6 not used
7 not used
8 not used

12 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Ethernet RJ45 Pin Assignments
EMI Notices
United States – EMI Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
The authority to operate this equipment is conditioned by the requirements that no modifications
will be made to the equipment unless the changes or modifications are expressly approved by
Paradyne Corporation.
If the equipment includes a ferrite choke or chokes, they must be installed as described in the
installation instructions.
Canada – EMI Notice
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Table 5: Ethernet RJ45 Pin Assignments
Pin Function
Pin 1 Rx+
Pin 2 Rx–
Pin 3 Tx+
Pin 4 not used
Pin 5 not used
Pin 6 Tx–
Pin 7 not used
Pin 8 not used

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 13
ACTA Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the bottom of the network extender is a label that contains, among other information,
a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. See
installation instructions for details.
If the network extender causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance notice
isn't practical, the telephone company will notify the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this equipment, please contact your local sales representative,
service representative, or distributor directly for any help needed.
If the equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.
The customer may make no repairs to the equipment.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
Notice to Users of the Canadian
Telephone Network
NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration number. The abbreviation IC before the
registration number signifies that registration was performed based on a Declaration of
Conformity indicating that Industry Canada technical specifications were met. It does not imply
that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for this terminal equipment is labeled on the
equipment. The REN assigned to each terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalence Numbers of all the devices does not exceed five.
If your equipment is in need of repair, contact your local sales representative, service
representative, or distributor directly.

14 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Supplier's Declaration of Conformity
Place of Issue: Zhone Technologies, Inc. (formerly Paradyne Corporation)
8545 126th Avenue North
Largo, FL 33773-1502
USA
Date of Issue: 7/14/2005
Paradyne Corporation, located at the above address, hereby certifies that the Model
SNE2020G-P, Model SNE2020G-S, Model SNE2000G-P, and Model SNE2000G-S bearing
labeling identification number US:AW2DLNANSNE2020 complies with: the Federal
Communications Commission's ("FCC") Rules and Regulations 47 CFR Part 68, and the
Administrative Council on Terminal Attachments ("ACTA")-adopted technical criteria
TIA-968-A, "Telecommunications - Telephone Terminal Equipment -Technical Requirements
for Connection of Terminal Equipment To the Telephone Network, October 2002," as amended
by ANSI/TIA-968-A-3 2004, "Telecommunications - Telephone Terminal Equipment -Technical
Requirements for Connection of Terminal Equipment to the Telephone Network - Addendum 3."
Patrick Murphy
Senior Vice President, Chief Financial Officer
CE Marking
When the product is marked with the CE mark on the equipment label, a supporting Declaration
of Conformity may be downloaded from the Zhone World Wide Web site at www.zhone.com.
Japan Notice
Class A ITE
This is a Class A product based on the standard of the Voluntary Control Council for interference
by Information Technology Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may arise. When such trouble occurs, the user may be required to
take corrective actions.

SNE2-A2-ZN13-10 SNE2000G-P and SNE2000G-S 15
Important Safety Instructions
1Read and follow all warning notices and instructions marked on the product or included in
the manual.
2Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation
of the product and to protect it from overheating, these slots and openings must not be
blocked or covered.
3Do not allow anything to rest on the power cord and do not locate the product where persons
will walk on the power cord.
4Do not attempt to service this product yourself, as opening or removing covers may expose
you to hazardous voltage or to other risks. Refer all servicing to qualified service personnel.
5General purpose cables are used with this product for connection to the network. Special
cables, which may be required by the regulatory inspection authority for the installation site,
are the responsibility of the customer. Use a UL Listed, CSA certified, minimum No. 26
AWG line cord for connection to the Digital Subscriber Line (DSL) network.
6When installed, the product must comply with the applicable Safety Standards and
regulatory requirements of the country in which it is installed. If necessary, consult with the
appropriate regulatory agencies and inspection authorities to ensure compliance.
7A rare phenomenon can create a voltage potential between the earth grounds of two or more
buildings. If products installed in separate buildings are interconnected, the voltage
potential may cause a hazardous condition. Consult a qualified electrical consultant to
determine whether or not this phenomenon exists and, if necessary, implement corrective
action prior to interconnecting the products.
8Input power to this product must be provided by one of the following: (1) a UL Listed/CSA
certified power source with a Class 2 or Limited Power Source (LPS) output for use in
North America, or (2) a certified power source, with a Safety Extra Low Voltage (SELV)
output having a maximum of 240 VA available, for use in the country of installation.
9In addition, since the equipment is to be used with telecommunications circuits, take the
following precautions:
— Never install telephone wiring during a lightning storm.
— Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
— Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
— Use caution when installing or modifying telephone lines.
— Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
— Do not use the telephone to report a gas leak in the vicinity of the leak.
Contacting Global Service and Support
Contact Global Service and Support (GSS) if you have any questions about this or other Zhone
products. Before contacting GSS, make sure you have the following information:
zZhone product you are using
zSystem configuration
zSoftware version running on the system
zDescription of the issue
!

16 SNE2000G-P and SNE2000G-S SNE2-A2-ZN13-10
Technical Support
If you require assistance with the installation or operation of your product, or if you want to
return a product for repair under warranty, contact GSS. The contact information is as follows:
If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR),
or third party, contact that supplier for technical assistance and warranty support.
Service Requirements
If the product malfunctions, all repairs must be performed by the manufacturer or a
Zhone-authorized agent. It is the responsibility of users requiring service to report the need for
service to GSS.
*SNE2-A2-ZN13-10*
*SNE2-A2-ZN13-10*
E-mail [email protected]
Telephone (North America) 877-ZHONE20
Telephone (International) 510-777-7133
Internet www.zhone.com/support