ZIBRIO SmartScale User manual
USER MANUAL
TABLE OF CONTENTS
1. Safety Information .......................................................................... 2
2. About the ZIBRIO SmartScale and ZIBRIO Balance Test ....... 4
3. What’s in the Box ............................................................................. 6
4. Replacing Scale Batteries ................................................................ 7
5. Initial Setup ...................................................................................... 8
6. Pairing the ZIBRIO SmartScale with your Smart Phone ........ 10
6.1. Minimum Device Requirements ..........................................10
6.2. How to Set up the ZIBRIO Balance Coach App ................ 11
6.3. Using the App for Balance Education ................................. 11
6.4. Connecting to the Scale with Your Smart Phone .............. 12
7. Using the ZIBRIO SmartScale .................................................... 14
7.1.Weight Measurement ............................................................. 14
7.2.Taking a Balance Test Without the App .............................. 14
7.3.Modifying Scale Settings ...................................................... 16
7.4.Taking a Balance Test with the App ..................................... 17
8. Uploading and Viewing Stored Scores ....................................... 20
9. Understanding your Balance Score ............................................. 21
9.1. What if my balance score is lower than I expected? ......... 21
9.2. What if my score is dierent every time I take the test? ... 22
9.3. How oen should I measure my balance? .......................... 22
10. Error Codes .................................................................................... 23
11. Help ................................................................................................. 24
12. Warranty...........................................................................................25
Congratulations on your ownership of a ZIBRIO
Scale! We’re delighted to be part of your journey
to better understand your balance.
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1. SAFETY INFORMATION
At ZIBRIO we are very safety conscious, and we design and
manufacture products with the safety of you, our valued
customer, at the forefront. We ask that you adhere to the following
precautions when using your ZIBRIO SmartScale.
Limitations
Your ZIBRIO SmartScale…
• Is not intended to diagnose or treat any illness or condition.
While the ZIBRIO SmartScale measures balance, poor balance
in itself is not a disease and can be caused by variety of
conditions. If you suspect you have a medical condition that is
aecting your balance, consult a doctor.
• Is not intended for use by individuals who are unable to stand
unassisted for at least 60 seconds or who are unable to get on
and o the scale on their own.
• May not assess balance accurately in the following populations:
individuals with vestibular disorders, tremors, or attention and
memory issues.
• Cannot be used to gauge intoxication level due to alcohol
or other substances. Getting a high balance score is not an
indication of tness for driving or other activities.
• Should be used in a distraction-free environment for best
results.
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Care and Use
Your ZIBRIO SmartScale…
• Must be used on a hard, level oor. Balance scores and weights
will likely be inaccurate if the SmartScale is used on a carpeted
oor or an uneven tile oor.
• Should not get wet. Do not immerse in water. Be sure the oor
around you and the surface of the scale are dry to avoid slipping
when using the scale.
• Should not be used if the glass top is cracked, as injury may
occur.
• Should not be dropped, as this may lead to personal injury or
damage to the device.
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2. ABOUT THE ZIBRIO SMARTSCALE AND
ZIBRIO BALANCE TEST
e ZIBRIO SmartScale measures balance with the ZIBRIO
Balance Test. During the test, the subject stands with both feet
on the scale and their eyes open, making it possible for non-
specialists to test their own balance without outside help. Balance
is measured in Brios, on a scale from 1 to 10. Ten Brios represents
the best possible balance across the human population. 1-3 Brios is
associated with an increased risk of falling in adults ages 65 and up.
e SmartScale also measures weight.
Score of 7 – 10 Brios: low risk of falling (green zone)
Score of 4 – 6 Brios: medium risk of falling (yellow zone)
Score of 1 – 3 Brios: increased risk of falling (red zone)
In a ZIBRIO study of over 300 adults, people who scored between
1 to 3 Brios were 3 times more likely to experience a fall in the next
12 months compared to people who scored between 7 and 10 Brios.
Your Balance Score and your Balance Prole are provided as
information about your balance and the habits that aect it.
Remember that your balance can change from one day to the next.
Having poor balance can result from a variety of causes, and this
device is not intended to diagnose or treat any disease or condition.
Always consult your physician to determine what is best for your
health.
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e ZIBRIO Balance Coach App can work with the scale and
allows you to:
• Operate balance tests through the app (if you prefer a visual
timer during the test)
• Save and track your balance scores over time
• Create a personal Balance Prole to understand healthy balance
behaviors
• Access personalized advice about how to improve balance
(Personalized Plan)
Intended Use
e ZIBRIO SmartScale is intended to quantify balance and weight
in adults. It is intended for home use, and should only be used by
individuals who are able to stand unassisted for at least 60 seconds,
and who can safely get on and o the scale without assistance. It
may not assess balance accurately for individuals with vestibular
disorders, tremors, or attention and memory issues
e weighing function of the scale may be used by anyone weighing
at least 20 lbs. However, the balance measurement algorithm is not
optimized for children, and will not give an accurate measurement
of a child’s balance ability. It is meant to assess balance in adults
ages 18 and older and weighing at least 50 lbs.
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3. WHAT’S IN THE BOX
• ZIBRIO SmartScale
• 6 AA batteries (Already in the scale. Remove the small plastic
tab on the battery compartment to power up the scale.)
• User Manual
• Quick Start Guide
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4. REPLACING SCALE BATTERIES
If at any time your scale will not power on, the batteries may be
dead. Use a Phillips head screwdriver to remove the battery cover
on the back of the scale. Replace dead batteries only with 6 new AA
batteries. Do not attempt to recharge the batteries provided with
the scale.
unscrew to remove
battery cover
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5. INITIAL SETUP
Powering on the Scale
1) Remove the pull tag from the battery compartment.
2) To power on the scale, place it on a at surface and step or press
on it.
Where to Put Your Scale
• Place scale on a level, hard oor.
• Place the scale at least 1.5 feet from a wall, facing the wall, for
a balance test. Some users who place the scale closer to wall
report feeling visual discomfort during the balance test.
• Some people feel more comfortable holding onto something for
support while stepping on and o the scale. If you do need to
hold onto something, we recommend holding onto something
that is xed to the ground or wall, such as a kitchen or
bathroom counter, or a properly installed grab bar. Do not hold
onto a tip-prone object to stabilize yourself. Do not continue to
hold onto any object for stability during the balance test, as this
will lead to an inaccurate score.
• Some users don’t feel comfortable stepping backward o of the
scale, and prefer to exit the scale by stepping to the side. In this
case, be sure to allow space o to one side in which to exit the
scale.
• Be sure to have a visual focal point on the wall to look at during
the balance test. If testing in front of a blank wall, you can
attach a printout of the test instructions poster onto the wall at
eye level. Some users have reported feeling dizzy if testing in
front of a completely blank wall.
• Place the scale in an area free from visual and auditory
distractions for best results.
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at least 1.5 feet
focal point
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6. PAIRING THE ZIBRIO SMARTSCALE WITH
YOUR SMART PHONE
Note: e ZIBRIO SmartScale does not need to be paired with a
smart phone in order to be used. However, we recommend using
the ZIBRIO Balance Coach app along with the SmartScale for the
best experience. If you would prefer to use the SmartScale without a
smart phone, skip ahead to section 7.
All information about the ZIBRIO Balance Coach app published in
this booklet is subject to change due to necessary soware updates.
For the most up-to-date information about the ZIBRIO Balance
Coach app, go to www.zibrio.com/app.
6.1 Minimum Device Requirements
e ZIBRIO Balance Coach App is compatible with…
• Apple devices running iOS 12 and above, including:
• iPhone 5S and later.
• All iPad Air and iPad Pro models, iPad 5th generation, iPad 6th
generation, iPad mini 2 and later.
• iPod touch 6th generation models.
• Android mobile phones running Android 4.0.0 and newer.
Android tablets are not supported at this time, and some Android
phones with very small screens may experience display issues.
ese device requirements are subject to change in future app
updates. For the most up-to-date information, please visit www.
zibrio.com/app.
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6.2 How to Set up the ZIBRIO Balance Coach App
1) Be sure your smart phone meets the requirements in section
6.1. You may need to update your phone to the most recent
operating system before you can download the app.
2) Search “ZIBRIO Balance Coach” in the Apple App Store or
Google Play Store. Download and install the app.
3) Create an account by entering your email, password, and name.
4) A 6-digit numerical code will be sent to the email address you
provided. is should happen within a few minutes. If you do
not see the code, check your spam folder. If you still do not see
the code, double-check to make sure you entered your email
address correctly by lling out the “create account” page again.
5) Return to the ZIBRIO Balance Coach App to enter the 6-digit
code and nish creating your account.
6) If you encounter any problems in the process of creating your
account, visit our website at www.zibrio.com/support for FAQs
and technical support.
6.3 Using the App for Balance Education
e ZIBRIO Balance Coach App helps you understand the lifestyle
factors that may be inuencing your balance. It should not be
considered medical advice. Always consult your doctor before
starting any new exercise program.
e Balance Prole can help you identify what lifestyle factors may
be helping or hurting your balance. To ll out your balance prole,
click the icons and answer the questions. If the section turns green,
then that area is most likely helping your balance. If the section
turns yellow, it may be hindering your balance, and if a section
turns red, it may be hurting your balance. e color coding is
designed to help you know what areas to work on rst if your goal
is to improve your balance. Everyone’s balance is unique to them,
and when you know where you are weak, you can focus on that
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rst to see results. Aer you have lled out your balance prole and
taken a balance test, you can see personalized balance advice by
clicking “My Balance Plan.”
Click “Balance History” to see a graph or list of your past balance
scores. Tracking your balance over time can help you understand
trends in your balance, including what is or isn’t working if you are
trying to improve your balance.
Click “Balance Resources” to access more balance resources
available on the ZIBRIO website.
6.4 Connecting to the Scale with Your Smart Phone
Note: If using an Apple device, the scale will not show up in the list
of Bluetooth devices accessed from the “Settings” utility. e only
way to connect to the ZIBRIO SmartScale with an Apple device is
through the ZIBRIO Balance Coach app. You may connect to the
ZIBRIO SmartScale through the Bluetooth utility with Android
phones if desired.
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When you rst open the ZIBRIO Balance Coach app, it will attempt
to connect to your ZIBRIO SmartScale automatically. Make sure
your scale is powered on and is in close range (about 5 feet) of your
phone.
When the scale is connected, the top corner of the app will display
a Bluetooth symbol surrounded by a green circle. When the scale is
not connected, the symbol will be red with a strike-through. When
your scale is powered on and within close range to your phone,
click the Bluetooth icon to connect to the scale. e app will also
attempt to connect to the scale automatically when you press the
“Balance Test” button aer clicking “Check My Balance”.
Connected Disconnected
If you want to connect to the scale manually through the app
settings, you can click the menu button in the top le corner of the
app, and click “Settings.” en click “Connect to ZIBRIO Scale.”
Remember, the app can only connect to the scale when the scale is
powered on and in close range. In certain situations, interference
from other signals may make connection very dicult to initiate or
maintain. is can happen if you are in a location with large crowds
of people who are all carrying Bluetooth and wireless devices.
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7. USING THE ZIBRIO SMARTSCALE
7.1 Weight Measurement
1) If you have moved the scale between uses, it is important to
zero the scale to get an accurate weight reading. Zero the scale
by pressing on it for 2 seconds and then releasing. e display
should read “0.0”. If you didn’t move the scale since you last
used it, you can skip this step.
2) Step onto the scale and stand still. Once your weight has
stabilized, the scale will display your weight.
3) If you have the ZIBRIO Balance Coach App open and the scale
is connected to the app, your weight will be sent to the app
automatically and you can see it in the Weight History section.
Otherwise, the scale will remember your 5 most recent weight
measurements, and it will send them to the app next time it is
connected.
4) By default, the scale and app will display your weight in pounds.
Refer to section 7.3 to learn how to change the weight unit to
kilograms.
7.2 Taking a Balance Test Without the App (Automatic Mode)
By default, the ZIBRIO SmartScale will be in “automatic mode” out
of the box. is means balance tests will start automatically when
you stand on the scale for 10 seconds. e balance test will work
this way anytime the scale is not connected to the app.
1) If you have moved the scale between uses, it is important to
zero the scale to get an accurate balance reading. Zero the scale
by pressing on it for 2 seconds and then releasing. e display
should read “0.0”. If you didn’t move the scale since you last
used it, you can skip this step.
2) It can be helpful to put a picture or poster on the wall at eye
level to have something to look at during the test.
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3) Review the test instructions:
a) To perform the balance test, you will need to stand as still as
you can on the scale for 1 minute.
b) Keep feet a comfortable width apart and your hands relaxed
by your sides. Be sure your feet are not hanging o the
edges of scale. Do not move your hands or ngers during
the test. Breathe normally.
c) Keep your eyes open during the test, and look forward. Do
not look down or move during the test.
d) Do not talk during the test.
4) Stand still on the scale. Aer a few seconds, the scale will beep
and start the balance test, which lasts for 1 minute. Be sure to
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comply with the test instructions throughout the entire test.
(A minute can feel like a long time. If you prefer to see a time
countdown during the test, you can do so using the app. See
section 6.4.)
5) At the end of the test, the scale will beep, your score will be
displayed (1-10) and the footplate will glow either red, yellow or
green to correspond with the fall risk level associated with your
score.
6) If the user steps o the scale too early, makes erratic movements
during the test, or another error occurs, the scale will display
“Err” instead of a score. In this case, the test must be retaken.
7.3 Modifying Scale Settings
e ZIBRIO Balance Coach App can be used to change the settings
on the scale including the weighing unit (lb/kg) and the balance
testing mode (manual/automatic).
1) Always make sure the scale is connected to the ZIBRIO Balance
Coach App before changing the settings. Refer to section 6.4 for
connection instructions.
2) In the ZIBRIO Balance Coach App, click the menu button in
the upper le corner to access the menu.
3) Click “Settings” to access the settings page.
4) Click “lb” or “kg” in the Weighing Mode box to select which
unit you would like to scale to display weight in.
5) Click “save” at the bottom of the settings page to save your
changes.
6) e testing mode can also be changed on this page. By default,
the ZIBRIO SmartScale is in automatic testing mode, meaning
the balance test starts automatically aer someone stands on
the scale for 10 seconds. If desired, the scale can be changed to
manual mode, where tests can be initiated through the ZIBRIO
Balance Coach App. Select the desired testing mode, then click
“s a v e .”
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