Zinstall Zinstall HDD User manual

Zinstall HDD UserGuide

ZinstallUserGuide
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ThankyouforpurchasingZinstall.
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“ZinstallHDD”,“Zinstall WinServ”and theZinstall logoare
registeredtrademarks ofZVT,Inc.
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DOCUMENTATIONISPROVIDED“ASIS”ANDALL EXPRESS OR
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INCLUDINGANYIMPLIEDWARRANTY OFMERCHANTABILITY,
FITNESS FORAPARTICULARPURPOSEORNON-INFRINGEMENT,
AREDISCLAIMED,EXCEPTTOTHEEXTENTTHATSUCH
DISCLAIMERSARE HELD TO BE LEGALLY INVALID.

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QuickStart
ThisUserGuidewill walkyouthroughthemigrationprocess,and provideanswers toquestionsyoumay
havebefore,duringand afterthetransfer.
Introduction
ZinstallHDD isoneoftheZinstall MigrationSuiteproducts.It providesthecapabilitytoupgradefrom
oneharddrivetoanother–migratingtheentiresystem(OS,applicationsoftware,settings,preferences
and data) withouttheneedofanyintermediatemedia.
ZinstallHDD supportsstreamlinedmigrationtothetarget harddrivewhichhas largercapacitythanthe
sourceharddrive.Thereisnoneedtoeitherpre-format orpre-partitionthenew target drivebeforethe
migration.Nomatterhowmanypartitionstheoriginal(source)harddrivehas,andwhat istheactual
sizeofeachpartitionandhowmuchspaceisactuallyoccupiedoneachpartition,Zinstall HDD will
handleall theformattingand partitioningtasks,automaticallyresizingthepartitionsproportionally.
ZinstallHDD usessophisticatedproprietarypatent-pendingalgorithmwhichallowsextra-fast copyingof
theentireharddrivecontent –whichshortensthetimerequiredforthemigration.
PleasemakesuretoreadthePreparingforMigrationsectionon page7 beforestarting.
Ifyouencounteranyproblemorissues,refertothe TroubleshootingGuide on page16:
1. Ifyoureceiveamessagefromthesoftware,refertothe MessageCodes tableand explanations
on page16.
2. To find answers forpossiblequestionsregardingtheproperwaytooperatethesoftware,see
page19.
Upgrading yourharddrive:
Thisquickguideprovidestheoutlineofupgradinganexistingharddrivetoanew,largerharddrive
using“Zinstall HDD”.Thisisonlyaquickoverview -it isrecommendedtoreferto page8 fora
step-by-stepwalkthrough,and moredetailedexplanations.
1. Turnthecomputeroffand disconnect thepowercordfromtheoutlet.
2. Connect thenew harddrivetoyourcomputer.
3. Turnthecomputeron.
4. IfanInternet connectionisavailable,connect thecomputertotheInternettosimplifyproduct
activation.
5. Beforebeginning,makesureall antivirus/securitysuites/firewallsareuninstalled(orconfigured
toallowZinstalloperationand connections).

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6. Install Zinstall HDD.Ifit was purchasedelectronically,downloadZinstallHDD fromthelinkyou
havereceivedintheLicenseInformationemail. IfpurchasedonaCD,install ZinstallHDD from
theCD.
7. Run Zinstall HDD onthecomputer.
8. Whenprompted,enteryourlicenseinformationand activatetheproduct.
9. Onceactivationissuccessful,thecomputerisnolongerrequiredtobeconnectedtothe
Internet.
10. ZinstallHDD willsearchforavailableTARGET harddrives.Oncefound,the“Go” buttonwill
becomeenabled.
11. Makesuretheselectedharddriveisindeedthenew harddriveyouintend touse(either
pre-formattedornot).
12. Press the"Go"buttonwhenready.
13. Whenthemigrationiscomplete,shut thecomputerdown,disconnect thepowercordfromthe
outlet and disconnecttheoldharddrive,toensurethecomputerwill boot fromthenew hard
drivethenext timeit isturnon.
14. Turnthecomputeron.

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Contents
ZinstallHDD UserGuide...........................................................................................................................1
QuickStart...............................................................................................................................................3
Introduction............................................................................................................................................3
Upgradingyourharddrive:..................................................................................................................3
Contents..................................................................................................................................................5
SystemRequirements..............................................................................................................................6
Hardwarerequirements.......................................................................................................................6
Operatingsystemssupported..............................................................................................................6
Notes...................................................................................................................................................6
PreparingforMigration...........................................................................................................................7
BeforeYouBegin.................................................................................................................................7
Anti-virus/Internet securitysoftware.................................................................................................7
Upgradingtoanew harddriveusingZinstallHDD....................................................................................8
AdvancedConfigurationOptions...........................................................................................................13
Filteringout certaincontenttypes.....................................................................................................13
Choosingmigrationsourceand target................................................................................................13
AppendixA............................................................................................................................................14
WebActivation..................................................................................................................................14
CHKDSK.............................................................................................................................................15
ConvertingaFAT32 drivetoNTFS filesystem.....................................................................................15
TroubleshootingGuide..........................................................................................................................16
MessageCodes......................................................................................................................................16
MessageCode...................................................................................................................................16
Troubleshootinginstructions.............................................................................................................16
Additionalnotes....................................................................................................................................19
TARGET harddriveshouldbelargerthantheSOURCE harddrive.......................................................19
Zinstalldisappears aftershowingtheinitial“Loading…”screen..........................................................19
Isit possibletoselect whichfilestotransfer?....................................................................................19

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SystemRequirements
Hardware requirements
Minimum
Recommended
Processor
IntelPentium3 or
AMD AthlonCPU
IntelorAMD Dualcore
CPU
Memory
512
MBRAM
1GB RAM orhigher
Harddrive
free
space
1GB
20GB
Operating systems supported
Operatingsystem
Supported
Windows 2000
Yes
1
Windows XP
Yes
Windows 2003
server
Yes
Windows Vista
Yes
Windows 2008
server
Yes
Windows 7
Yes
Notes
·Zinstallsoftwaremust beexecutedwithadministrativeprivileges
·Zinstallsoftwarecannot beexecutedwhentheWindowsOSisrunninginsafemode
·IftheWindowsoperatingsystemismalfunctioning,oranyofWindowssubcomponents
arecorrupt,themigrationmight not work properly
·Internet connectionisrequiredtoperformproduct activationonline
1TransferringWindows2000 ispossiblebyfirstupgradingtoWindowsXP.

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Preparing forMigration
Before YouBegin
Beforestartingthetransferprocess,it isstronglyrecommendedtoprepareyoursystem
accordingtothefollowingchecklist.Doingsowill ensurethemigrationissuccessfuland isnot
affectedbypossiblesystemissues.
Do thefollowingonyourcomputer:
1. Uninstall/disableall securitysoftware,antivirusorfirewalls.
2. Closeallrunningapplications.
3. It isrecommended–especiallyforoldermachines–toverifyfilesystemconsistencyon
thecomputerbyrunningthestandardWindowsCHKDSKutility.Forfurther
instructions,see page15.
4. IfoneoftheharddrivesisusingtheFAT32filesystem,itisrequiredtoconvertit toNTFSbefore
performingthemigration.Forfurtherinstructions,seepage15.
5. Makesurethereisat least 1GB free spaceoneachharddrive.
Anti-virus / Internetsecuritysoftware
Somereleasesofanti-virus/internet securitysoftwareproductslackaproperidentifying
mechanismand might mistakenlyconsiderZinstall tobeathreat.Zinstall codeisdigitally
signed,accordingtopolicy,byofficialworldwideCertificationAuthority; nevertheless,someof
theanti-virus/internet securitysoftwaremight automatically,and without askingtheuser,
prevent Zinstallfromnormalexecution.It isrecommendedtouninstall anti-virus/internet
securitysoftwarebeforeperformingthemigration.Alternatively,contact thevendorofthe
anti-virus/internet securitysoftware,inordertoget instructionsonhowtoadd Zinstall tothe
“whitelist”ofpermittedsoftware.

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Upgrading toanewharddriveusing Zinstall HDD
Theinstructionsbelowexplainhowtoupgradefromanexistingharddrivetoanew,larger
harddriveusing“Zinstall HDD”.
1. Turnthecomputerwhichcontainstheexistingharddriveoff and detachitspowercordfrom
theoutlet
2. Connect thenew harddrivetoyourcomputer
a. It shouldbeconnectedinternallyas asecond harddrive
b. Alternatively,it canbeconnectedusinganexternalenclosure/adapter.Inthiscase,the
afterthemigrationiscomplete,oldharddrivewill bereplacedbythenew one.This
optionisespeciallyusefulwhenupgradingalaptopharddrive.
3. Plugthepowercordbackintotheoutlet andturnthecomputeron
4. Put Zinstall HDD onthecomputer
a. IfZinstallHDD was purchasedelectronically,downloadthesoftwareusingthe
linkfromtheZinstallHDD LicenseInformationemailreceivedafterpurchasing.
b. IfZinstallHDD was obtainedas apackagedCD,theninstall thesoftwarefrom
theCD
5. Run Zinstall HDD
6. InordertoactivateZinstall HDD,youwill beaskedtoentertheregisteredserial
numberand email,as providedbyyouwhentheproduct was purchasedelectronically
overtheInternet.
a. WhenZinstallHDD ispurchasedelectronicallyovertheInternet,theserial
numberisobtainedfromtheLicenseInformationemail,whichissent from
ZinstallSupport uponpurchase.
b. WhenZinstallHDD ispurchasedas apackagedCD,theserialnumberisprinted
onastickerontheCDpackage.
7. Performproduct activationusingyourserialnumber
a. Youneedtosupplytheserialnumberwhenpromptedbythesoftware.

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b. It isveryimportant toprovideacorrect email address,otherwiseyoumight
experiencedifficultiesinreceivingsupport –Zinstall Support Systemrecognizes
licensedusers byemailaddress.
8. Entertheserialnumberand emailaddress
a. Ifared“X”appears totherightoftheserialnumber,thismeansthat theserial
numberhas beenaccidentallymistyped.Double-checkall ofthecharacters,
and correctthetypo.
b. Whenyousee agreencheckmark appears totherightoftheserialnumber,
thismeansit has beentypedcorrectly.
9. Press the“Activate”button.An“Activationinprogress”messagewill appear:
a. IfthecomputerisconnectedtotheInternet,theactivationwill beperformed
automaticallyovertheInternet.
b. IfthecomputercannotbeconnectedtotheInternet,theactivationcanbe
performedusinganyotherInternet connection(“offlineactivation”).Ifthisis
yourcase,see page14,WebActivation belowforfurtherinstructions.

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10. Afterasuccessfulactivation,thefollowingmessagewillappear:
11. ThecomputerisnolongerrequiredtobeconnectedtotheInternet
12. ZinstallHDD willsearchforavailableTARGET harddrive(s) attachedtothecomputer.
13. OncethemigrationTARGET isdetected,the“Go”and “Advanced” buttonswill become
enabled.
a. MakesuretheautomaticallydetectedTARGET harddrive(ontheright)isindeedthe
new harddriveyouintend touse
b. Ifanotherharddrive(different fromtheautomaticallydetectedas aTarget)
shouldbechosenas aTarget,thatcanbedonebyclickthe“Advanced” button,
whichallowsconfiguringadvancedmigrationoptions.Theseadvancedoptions
aremainlyrecommendedforexperiencedusers –ifrelevant foryourtask,
referto page13,AdvancedConfigurationOptions fordetailedexplanations.
c. The“Advanced” buttonallowsalsocontent typefilteringinordertoexclude
certainfiletypesfromthemigration.
14. Press the"Go"buttontostartthemigrationwhenready.

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15. Duringthemigrationprocess ZinstallHDD showshowmigrationstagesadvance:
16. Nouseractionisrequiredatthesestages.
17. Youdonothavetoremainsittingnear thecomputer–theentireprocess maytake
quiteawhile(sometimes,manyhours arerequired).Thisdependsonseveralfactors,
suchas theconditionoftheharddrives,connectiontype(internalorexternal),
connectionspeed,processingpowerofthecomputerand,ofcourse,theamountof
datatobetransferred.

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18. IMPORTANT: Do nottouchthecomputers until yousee themigrationiscompleted!
Eveniftheprogress bar doesnot advanceforalongtime,orthecomputer’sdisplay
becomesblack–thisdoesnot meanthecomputerisstuck.Ifthescreenonthe
computerbecomesblack,movethemousetoturnitbackonandsee theprogress.
19. Just bepatient andwait fortheentiremigrationprocess tobecompleted:
20. Whencomplete,shutthecomputerdownanddetachitspowercordfromtheoutlet
21. Disconnect theoldharddrive,toallowthecomputertobootfromthenew harddrivethenext
time
22. Plugthepowercordbackintotheoutlet,turnthecomputeronandstartusingyour
newly-upgradedharddrive

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AdvancedConfigurationOptions
WhentheAdvancedbuttonispressed,Zinstall providesseveraladvancedconfigurationoptions
fortweakingand customizingthemigrationprocess.
Filtering outcertaincontenttypes
Severaltypesoffilescanbeexcludedfromthemigration-thismayshortenthemigration
process.Toexcludeacertainfiletype,justchecktheappropriatecheckboxnear theunneeded
filetypecategory:
Choosing migrationsourceandtarget
Thisoptionallowschoosingmigrationsourceand target amongseveralavailablecomputerharddrives,
whenthecomputerhas severaldifferent harddrivepartitionsand/orharddrives.Choosewhichhard
drivesand volumestomigrateonthesourcesystem,and choosethedestinationdriveas aTARGET.

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AppendixA
WebActivation
IfacomputerisnotconnectedtotheInternet,Zinstall willbeunabletoactivateitself
automatically.Inthiscase,Zinstallwillprompt youtoperformaWebActivationmanually.
1. OnanycomputerwithanInternetconnection,openabrowser(forexample,Internet
Explorer)
2. Goto www.zinstall.com/activation -It doesn’tmatterwhichcomputeryouuseforthis
-youcanevenuseasmartphone.
3. InbrowserWebActivationform,entertheActivationID,SerialNumberand email as
they areshownintherunningZinstallwindow.
4. Click Activate inthebrowser.
5. TheWebActivationformwill showyouaConfirmationID.
6. EnterthisConfirmationIDintherunningZinstall window.
7. ClickActivateintherunningZinstall window.

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CHKDSK
ToperformaWindowsCHKDSKharddriveconsistencycheck,and fixpossibleerrors,dothe
following:
1. OpenStartMenu,then"MyComputer"
2. Right clickonyourharddrive,select "Properties"
3. Gotothe"Tools" tab
4. Inthe"ErrorChecking" box,clickon"CheckNow"
5. Makesurebothoptionsarechecked: "Automaticallyfixfilesystemerrors" and "Scan
forand attempt recoveryofbadsectors"
6. ClickStart
7. Ifyouarepromptedtoreboot,accept.
Ifyouhaveseveralharddrives,youneedrun CHKDSKforeachofthem.
ConvertingaFAT32 drivetoNTFSfilesystem
IfsomeofthedrivesonyourSOURCE computerareusingtheFAT32 filesystem,they shouldbe
convertedintotheNTFS filesysteminordertoensureareliabletransfer.Do thefollowingfor
eachoftheFAT32 partitions:
1. Openacommand prompt bygoingtoStart Menu->All Programs->Accessories->
Command Prompt
2. Inthecommand prompt,typethefollowingcommandand press enter:
convert c:/FS:NTFS
3. Ifyouareaskedtoprovidea"volumelabel", typeinthelabelthedrivehas as seeninMy
Computer.Forexample,ifMyComputerhas "DriveC: [MyDrive]", youneedtotypein"My
Drive".
4. AnswerYEStoquestionabout“volumeinuse,doyouwishtoforce?”
5. AnswerYEStoquestionabout“systemvolume,schedulefornext boot?”
6. Restart yourcomputer
7. Whenwindowsbeginstostart ,let it doadisk check(it will showthemessage“thetypeof
thefilesystemisFAT,press anykey tocanceldisk check”-doNOT press anykey atthis
stage)
8. Onceadisk checkisdone,conversiontoNTFS will begin.Thismaytakesometime.Wait for
it tofinish

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Troubleshooting Guide
MessageCodes
Message
Code
Troubleshooting instructions
10 AcurrentlyrunningapplicationispreventingZinstall fromoperatingproperly.
Closedownall applicationsrunningonyourcomputerand run Zinstall again.
Ifyouareunsurewhichapplicationtoclose-restartyourcomputerandrun Zinstall again.
13
AntiVirusorFirewall blockingZinstall fromloading/ RunningZinstall directly
afteruninstall without rebooting/ Validserialfora wrongproduct
1. Uninstallanyanti-virus/firewallsoftware.
2. Restart thecomputerand runZinstall again.
3. Makesuretheserialnumberyouusematchestheproduct typebeingactivated.
190
CriticalWindowsservice iscorruptedonyourcomputer
Thismessagecodeappears whenanessentialstandardWindowscomponent iseither
malfunctioningorcorrupted.Althoughsuchmalfunctioning/corruptedcomponent isnot
part ofZinstall software,it needstobefixedinordertoallowproperexecutionofZinstall
withintheWindowsinstallation.Whenthismessageisshown,it alsoincludesdetailed
informationabout thenameofthemalfunctioningcomponent and afailurecodewhich
canbeusedfortroubleshooting.
Troubleshooting:
1. IftheproblemiscausedbyMicrosoftWindowsManagement Instrumentationservice
(WMI)–i.e.Microsoft componentmalfunction–it shouldbefixedbyutilizing
Microsoft’ssupport resources.Instructionscanalsobefound onthefollowingpage:
http://windowsxp.mvps.org/repairwmi.htm
2. Thefollowinginstructionsinitiateabuilt-inWindowscomponent repair:
a. OpenControlPanel->Add/Removeprograms
b. Click“Add/RemoveWindowsComponents”ontheleftpanel
c. Click“Next”,and then“Finish” inthedialogthatpopsup
d. Windowswill trytoreinstall itsstandardcomponents
252
The networkconnectionbetweenyourcomputershasbeendisconnectedduring
the migration.
Thismaybecausedby
·Faultynetwork adapterontheoldcomputer
·Faultynetwork switchthatfailsduringthemigration,becauseofitsfailureto
handleoflargevolumesofdatacopied

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·
Firewall/antivirus/securitysoftwareinterferingwithnetwork traffic.
Troubleshooting:
1. Makesurethenetwork cableand adapters areproperlyconnectedphysically.
2. Makesurebotholdandnew computers areonlineand notturnedoff/hibernating
3. Makesuretherearenofirewalls/antiviruses/securitysoftwareinstalled/runningon
eitheroldornew computers
4. Ifyouareusingadirect cableconnection,usearouterconnectioninstead.
5. Ifyouareusingarouterconnection,useadirectcableconnectioninstead
6. Closeallprogramsonbothcomputerbeforestartingthemigrationagain
Iftheproblempersists,therecommendedsolutionis:
1. Removetheharddrivefromtheoldcomputerandconnect ittothenew computer.
2. Performthemigrationusingthat harddriveas migrationsource(see UserGuidefor
detailedinstructions)
254
VSS issue
VolumeShadowcopyService(VSS)isaWindowscomponent that allowscreatinga
snapshot ofavolumeinordertocopyit inaconsistentmanner.Formoredetails,see
VolumeShadowCopyServiceOverview.
ZinstallusesVSS onthesourcecomputerinordertocreateaconsistentcopyofall its
disks.IncaseofaVSS problem,Zinstall canstill performthemigration,but thismaycause
issuesinlaterstagesofthemigration,iffilesystemand/orregistryactivityhappenson
thesourcecomputerduringthemigration.
IfZinstallshowsawarningabout VSS,eithercloseall applicationsonthesourcecomputer
inordertolowerthechancesofproblemslateron,orresolvetheVSS problembefore
proceedingwiththemigrationprocess,accordingtothefollowingguide.
HowtosolveVSS problems?
WindowsXP
1. OnyourSOURCE computer,downloadthevshadowutilityfrom:
http://www.zinstall.com/sto/tools/vshadow.exe
2. Openacommand prompt and foreachvolumeonyoursourcecomputer,run
"vshadowx:" where"x" isthevolumedriveletter.Forexample:
"vshadowc:"
Thisshouldresult inalot oftext beingprintedout.
3. IftheVSS isworkingfine,theoutput shouldendwiththeline"Snapshot creation
done."
4. IfaVSS problemisstill present,theoutput will end withadetailedproblem
descriptionand errorcode.
5. Youcanusethisproblemdescriptionand errorcodetoeithercontact Microsoft's
support ortryand find asolutionusingavailableknowledgebaseand Internet
sources.
Onceyouget VSStowork,runthemigrationagain.

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262
Generalerror
Troubleshooting:
1. PerformaCHKDSK-harddriveconsistencycheck-ontheharddriveoftheold
computer
2. Makesuretherearenofirewall/antivirus/securitysoftwareinstalled/runningon
3. Restart boththeoldandthenew computers
4. Thenrun themigrationagain
276
Incompatible Windowsmode
Restart theTARGET computer.
Right clicktheZinstall trayicon,choose SwitchtoOld Desktop,and wait forfinetuning
proceduretofinish.
Onceit isfinished,themigrationhas completedsuccessfully.
328 VSS warning
Totroubleshoot,see Message254(above)
298
One ormore ofthe partitions onthe oldcomputer’s hard drive are formatted
usingthe FAT32file system
Forareliabletransfer,FAT32 partitionsshouldbeupgradedtotheNTFS filesystem.
Troubleshooting:
Pleasedothefollowingforeachofthepartitionsmentionedinthemessageyouhave
seen.
9. Openacommand prompt bygoingtoStart Menu->All Programs->Accessories->
Command Prompt
10. Inthecommand prompt,typethefollowingcommandand press enter:
convert c:/FS:NTFS
11. Ifyouareaskedtoprovidea"volumelabel", typeinthelabelthedrivehas as seenin
MyComputer.Forexample,ifMyComputerhas "DriveC: [MyDrive]", youneedto
typein"MyDrive".
12. AnswerYEStoquestionabout“volumeinuse,doyouwishtoforce?”
13. AnswerYEStoquestionabout“systemvolume,schedulefornext boot?”
14. Restart yourcomputer
15. Whenwindowsbeginstostart ,let it doadisk check(it will showthemessage“the
typeofthefilesystemisFAT,press anykey tocanceldisk check”-doNOT press any
key at thisstage)
16. Onceadisk checkisdone,conversiontoNTFS will begin.Thismaytakesometime,
pleasewait forit tofinish
17. Oncetheconversionisfinished,Windowswillreboot itselfoncemore.
YourfilesystemisnowupgradedtoNTFS.

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Additional notes
TARGETharddriveshouldbelarger thantheSOURCE harddrive
Toallowasuccessfulmigration,makesurethat theTARGET harddriveislargerthantheSOURCE hard
drive.Transferfromalargerharddrivetoasmallerharddriveisnot supported.
Ifyouneedtotransferfromalargerharddrivetoasmallerharddrive(forexample,upgradetoanSSD
drive),considerusingZinstall SSDedition.
Zinstall disappearsafter showing theinitial “Loading…”screen
Thistypeofbehaviormeansthat athird-partyapplicationispreventingZinstall fromrunning. Thisis
usuallycausedbysecuritysoftwarewhichisnotconfiguredcorrectly,andsimplyterminatesZinstall
without evenaskingtheuser.
Pleaseuninstallthesecuritysoftwarefromthecomputer,orconfigureit inawaythat wouldallow
Zinstalltorun.Then,run Zinstall again.
Is it possibletoselectwhichfilestotransfer?
Yes.
Beforeyoupress the“Go”buttontostart thetransfer,usethe“Advanced” buttontofilteroutcontent
typesyoudonot wanttotransfer.
Forexample,youcanfilteroutmovies,music orsimplyfileslargerthan500GB –just checkthe
appropriateoptionsinthe“Advanced” menu: