zioxi Rechargeable powerHub User manual

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 1* 14-Jun-17*
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zioxi!Rechargeable!powerHub!
!
User Guide

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 2* 14-Jun-17*
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Index
Warning*and*Safety*Instructions*....................................................................................................*3*
Overview*........................................................................................................................................*4*
powerHub*Controls*Diagram*..........................................................................................................*5*
Starting*Up*the*powerHub*.............................................................................................................*6*
Timed*On*........................................................................................................................................*7*
powerHub*Battery*State*of*Charge*................................................................................................*8*
Re-charging*a*powerHub*................................................................................................................*9*
Moving*a*powerHub*.....................................................................................................................*10*
Admin*mode*.................................................................................................................................*11*
onView*Web*based*powerHub*management*..............................................................................*13*
Appendix*1*–*powerHub*Troubleshooting*guide*..........................................................................*15*

! ! !!!!!Rechargeable*powerHub!User*Guide*
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Warning and Safety Instructions
Technical!Safety!
!
ØMaintenance*and*repairs*should*only*be*carried*out*by*a*suitable*qualified,*competent*
and*manufacturer*approved*person*in*accordance*with*local*and*national*safety*
regulations.*Repairs*and*other*work*by*unqualified*persons*could*be*dangerous*and*the*
manufacturer*will*not*be*held*liable.*
ØBefore*use,*check*the*appliance*for*visible*signs*of*damage.*Do*not*attempt*to*use*a*
damaged*appliance.*
ØUse*only*the*supplied*mains*lead*with*the*correct*IEC*connector*to*connect*the*
appliance*to*the*mains*electricity*supply.*
ØNever*open*the*casing*of*the*appliance.*Tampering*with*electrical*connections*or*
components*and*mechanical*parts*is*highly*dangerous*to*the*user*and*can*cause*
operational*faults.*
ØWhile*the*appliance*is*under*guarantee,*repairs*should*only*be*undertaken*by*a*service*
technician*authorized*by*the*manufacturer,*otherwise*the*guarantee*will*be*invalidated.*
ØDuring*any*maintenance*and*repair*work*the*appliance*must*be*disconnected*from*the*
mains*supply,*the*on*/*off*switch*should*be*turned*off*and*the*power*conversion*module*
switched*off.*
*
Correct!Use!
!
ØThe*appliance*is*designed*for*use*with*lower*power*mobile*computing*devices
ØAlways*use*the*appliance*on*a*clear*and*level*surface
ØDo*not*place*heavy*objects*on*the*appliance
ØDo*not*sit*on*the*appliance
ØAvoid*the*spillage*of*liquids*on*the*appliance
ØDo*not*insert*any*object*into*any*opening
ØStore*the*appliance*in*it’s*upright*position,*with*lockable*castors*locked
ØAlways*re-charge*the*appliance*in*a*ventilated*space
ØAvoid*exposing*the*appliance*to*high*temperatures*and*significant*impact*forces
ØIf*the*appliance*is*being*left*unused*for*a*long*period*of*time,*turn*the*appliance*off*
Disposal and Caring for the environment
ØThe*transport*and*protective*packing*has*been*selected*from*materials*which*are*
environmentally*friendly*for*disposal*and*can*normally*be*re-cycled.
ØThe*appliance*contains*materials*eg.*batteries,*which*if*disposed*of*incorrectly,*could*be*
potentially*hazardous*to*human*health*and*to*the*environment.*Please*dispose*of*the*
appliance*at*your*local*waste*collection*/*recycling*centre*or*contact*your*dealer*for*
advice.

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 4* 14-Jun-17*
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Overview
The*zioxi*range*of*Rechargeable*powerHubs*provide*a*mobile,*rechargeable*mains*and/or*USB*
power*source*for*use*in*any*setting*where*fixed*mains*power*sockets*are*not*available.*The*
powerHubs*contain*rechargeable*batteries*in*3*different*capacity*variants.*As*a*guide,*
powerHubs*with*100Ah*battery*capacities*(codes*containing*R100)*have*approximately*1000Wh*
of*output*capacity*when*the*batteries*are*new.*
*
The*powerHubs*are*designed*with*a*simple*Timed*On*button*which*when*pressed*turns*the*
power*on*for*a*set*period*of*time*–*this*time*is*factory*set*at*60*minutes*but*can*be*re-
programmed*to*any*time*period.*However*leaving*the*powerHub*on*&*providing*mains*power*
to*the*power*sockets*even*when*the*sockets*are*not*in*use*will*drain*the*batteries,*so*is*to*be*
avoided.*The*Timed*On*feature*is*therefore*designed*to*prevent*inadvertent*&*unnecessary*
depletion*of*the*batteries.*Recharging*the*batteries*is*typically*an*overnight*exercise.*
*
zioxi*Rechargeable*powerHubs*delivered*from*April*2017*onwards*are*fitted*with*a*
microprocessor*control*system*which*includes*the*capability*of*remote*web*based*monitoring*
and*control*using*zioxi*onView.*The*onView*web*app*provides*the*ability*to*remotely*view*
current*powerHub*status*(such*as*battery*charge*levels),*change*settings,*send*commands,*
receive*alerts*and*review*usage.*Using*zioxi*onView*requires*the*powerHub’s*WiFi*connection*
to*be*configured*to*one*or*more*WAPs*using*the*powerHub’s*Admin*function*and*also*requires*
user*provisioning*and*licencing*to*be*arranged*via*the*zioxi*team.*The*use*of*onView*is*
described*separately*in*the*onView*Guides*(available*from*the*onView*web*site*Support*pages*
once*logged*in).*
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! ! !!!!!Rechargeable*powerHub!User*Guide*
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powerHub Controls Diagram
! !

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 6* 14-Jun-17*
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Starting Up the powerHub
The*powerHub*is*delivered*turned*off.*The*switch*for*turning*on*the*powerHub*system*is*
discretely*hidden*under*the*top.*
**
*
*
Toggle*this*switch*to*the*on*position*so*the*powerHub*screen*comes*on.*This*on*/*off*switch*can*
be*used*to*turn*off*the*powerHub*at*any*point*(eg.*during*holiday*periods)*and*may*be*useful*if*
the*powerHub*needs*to*be*“re-booted”.*
*
Initially*the*screen*will*display*the*zioxi*logo,*followed*by*the*Re-start*screen*(which*includes*
product*code*&*version*information).**
*
*
*
The*powerHub*will*then*revert*to*the*Standby*screen.**
*
The*screen*header*displays*the*battery*charge*level*and*the*WiFi*connection*status*alongside*
the*zioxi*logo.*In*the*bottom*left*of*the*screen,*the*powerHub*serial*number*will*be*displayed*
(or*a*Device*Name*if*this*has*been*entered*using*onView).*
*
The*Standby*screen*will*go*off*once*the*Display*on*Time*has*expired.*
Restart
Po w e r H u b
Se r ia l n u mbe r
084 13-06-17
0.6.2
FCC C E Photon
Device Name/Serial Number

! ! !!!!!Rechargeable*powerHub!User*Guide*
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Timed On
The*powerHub*is*designed*to*be*turned*on*for*a*set*period*of*time*only*to*prevent*battery*
drain.*
*
Pressing*and*releasing*the*black*Timed*On*button*(on*the*powerHub*top)*will*turn*on*power*to*
the*powerHub*sockets*for*the*Timed*On*period*and*then*automatically*turn*off.**The*powerHub*
can*simply*be*re-started*by*pressing*and*releasing*the*button*again.*The*Timed*On*period*is*
factory*set*to*60*minutes*but*this*time*can*be*changed*using*the*onView*web*application.*
*
*
*
The*display*will*show*the*following*sequence*of*screens.*If*the*display*is*off*initially,*it*will*first*
show*the*zioxi*logo*screen.*
*
!
!
The*laptop*&*smartphone*screen*indicates*the*powerHub*is*designed*to*provide*top*up*power**
Short
Device Name 16:58
1:00
Device Name

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 8* 14-Jun-17*
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*
for*mobile*devices.*It*is*not*intended*for*use*with*high*power*devices*such*as*hoovers,*kettles*
and*heaters*-*if*devices*of*this*nature*are*connected*then*the*safety*systems*within*the*
powerHub*will*kick*in*and*power*will*turn*off.*An*alarm*may*sound*warning*the*user(s)*that*too*
much*power*is*being*requested*from*the*powerHub.*This*condition*can*also*arise*if*too*many*
medium*power*devices*(eg.*high*end*laptops)*are*plugged*into*the*powerHub*at*the*same*time.*
In*this*case,*removing*the*last*device*to*be*plugged*in*may*reduce*the*power*load*to*an*
acceptable*level.*
*
The*Timed*On*screen*displays*the*number*of*hours*and*minutes*remaining.*The*timer*can*be*
increased*back*up*to*the*maximum*of*the*Timed*On*period*by*pressing*the*button*again*whilst*
the*powerHub*is*in*Timed*On*mode.**
*
Pressing*&*holding*down*the*black*button*for*more*than*3*seconds*will*turn*off*the*timer*and*
return*the*powerHub*to*the*Standby*screen.*
*
powerHub Battery State of Charge
The*state*of*charge*of*the*rechargeable*batteries*within*the*powerHub*is*displayed*in*the*
header*bar*on*most*screens.*
*
*
*
Once*the*battery*gauge*symbol*changes*from*Black*to*Amber*it*is*advisable*to*recharge*the*
powerHub*at*the*next*convenient*opportunity.*Once*the*battery*gauge*changes*to*a*single*Red*
bar*then*the*powerHub*should*be*re-charged*immediately.*
*
*
*
*
If*the*powerHub*is*left*for*a*further*period*of*time*without*re-charging*then*to*protect*it’s*
batteries*it*will*automatically*turn*off*power*to*the*powerHub*sockets,*display*a*red*warning**
Item Name Item Name
10
zrh0013
10
zrh0013
10

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 9* 14-Jun-17*
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triangle*for*5*seconds,*before*turning*off*the*screen.*The*powerHub*can*be*woken*from*this*
state*by*pressing*the*black*button.**
*
If*the*state*of*charge*of*the*batteries*is*allowed*to*reduce*still*further,*the*powerHub*will*
automatically*go*into*a*deep*sleep*mode.*To*recover*the*powerHub*from*this*mode*it*will*need*
to*be*turned*off*and*back*on*using*the*on*/*off*switch*underneath*the*top*(even*if*it*has*been*
plugged*into*a*mains*supply*for*charging).*
*
The*state*of*charge*of*each*powerHub*can*be*viewed*remotely*using*onView.*
*
If*a*powerHub*is*going*to*be*left*idle*for*a*significant*period*of*time*(eg.*through*a*holiday*
period)*then*it*is*advisable*to*ensure*the*powerHub*is*fully*charged*before*it*is*left.*
Rechargeable*batteries*will*naturally*lose*their*charge*when*left*inactive.*It*is*also*advisable*to*
either*turn*the*power*off*(using*the*on*/*off*switch*under*the*top)*or*remotely*send*the*
powerHub*to*sleep*using*the*onView*Sleep*command.*
Re-charging a powerHub
To*recharge*a*powerHub*simply*plug*it*into*a*mains*supply*using*the*IEC*(kettle)*lead*supplied.*
The*IEC*connector*plugs*in*under*the*base*of*the*powerHub.*The*position*is*indicated*by*2*holes*
in*the*base*plate.*When*the*mains*lead*is*not*in*use*it*must*not*be*plugged*into*one*of*the*
powerHub’s*main*sockets*and*IEC*connector*in*the*base*at*the*same*time.*
*
*
*
The*powerHub*can*be*re-charged*by*either*wheeling*the*powerHub*to*a*convenient*socket*or*
temporarily*running*an*extension*lead*to*the*powerHub.*It*is*advisable*to*recharge*powerHubs*
in*locations*with*some*ventilation.*Always*re-lock*the*2*locking*castors*after*re-locating*the*
powerHub.*
*
Once*the*powerHub*is*connected*to*mains,*the*screen*will*change*to*display*it’s*charging*mode*
and*the*length*of*time*on*charge*in*that*mode.*
*

! ! !!!!!Rechargeable*powerHub!User*Guide*
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*
*
*
*
*
Full*charge***Trickle*charge***Charging*complete*
*
The*charging*mode*will*automatically*change*between*the*3*modes*as*each*phase*of*charging*is*
completed.*The*length*of*time*required*for*a*full*charge*from*a*fully*depleted*battery*will*vary*
depending*on*the*powerHub*capacity*but*will*typically*be*12*to*16*hours.*zioxi*onView*can*also*
be*used*to*remotely*monitor*the*Charging*status.*
*
Once*the*powerHub*has*entered*Trickle*charge*mode*it*is*almost*fully*re-charged*so*can*be*
used*if*required.*
*
The*powerHub*sockets*can*be*used*whilst*the*powerHub*is*connected*to*the*mains*supply*and*
the*powerHub*will*continue*to*charge*it’s*batteries.*
*
The*life*of*the*powerHub*rechargeable*batteries*is*dependent*on*a*number*of*factors.*If*a*
powerHub*is*recharged*everytime*when*it*reaches*Amber*on*the*battery*gauge*then*typically*
after*500*recharge*cycles*the*batteries*will*operate*to*80%*of*their*original*capacity*(this*is*the*
optimal*re-charging*approach).*The*batteries*can*be*replaced*as*a*chargeable*return*to*factory*
(or*approved*zioxi*agent)*service.*
Moving a powerHub
zioxi*powerHubs*are*designed*with*castors*to*enable*them*to*be*moved*around*&*located*
anywhere*inside*a*building.*Before*moving*a*powerHub*ensure*that*both*locking*castors*are*
unlocked*first,*and*then*re-engaged*once*the*powerHub*is*re-located.*
zrh0134
zrh0134
zrh0134

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 11*14-Jun-17*
*
powerHubs*are*heavy*items*so*care*needs*to*be*taken*when*moving*them*around,*especially*
when*encountering*door*stops*and*ridges.*They*are*designed*for*storage*in*a*vertical*
orientation.*If*there*is*a*need*for*storage*in*a*horizontal*orientation*eg.*for*transport*purposes,*
then*a*powerHub*should*be*stored*with*the*mains*connector*under*the*base*ring*in*the*lowest*
position*(ie*underneath).*
*
Admin mode
To*establish*a*Wifi*connection*between*a*powerHub*and*one*or*more*Wifi*Access*Points*
(WAPs)*it*is*necessary*to*go*into*the*powerHub*Admin*mode.*
*
The*Admin*mode*login*screen*is*triggered*when*a*PS/2*keyboard*is*plugged*into*the*keyboard*
connector*in*the*base*of*a*powerHub*and*any*key*is*pressed.*
*
*

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 12*14-Jun-17*
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*
The*keyboard*connector*is*hidden*away*on*the*underside*of*the*base*adjacent*to*the*mains*
power*connector.*It*may*be*necessary*to*tip*the*powerHub*on*it’s*side*to*easily*access*this*
connector*–*please*get*assistance*in*order*to*do*this.*Please*note*a*true*PS/2*keyboard*is*
currently*required.*A*USB*to*PS/2*adapter*will*not*usually*work.*If*you*can’t*get*hold*of*a*PS/2*
keyboard*then*please*get*in*touch*and*we*will*be*happy*to*help.*Please*do*not*wheel*the*
powerHub*around*with*the*keyboard*plugged*in.*
Once*a*PS/2*keyboard*is*connected,*the*display*will*present*an*Admin*login*screen.*The*default*
login*code*is*000000.*This*code*should*be*changed*to*a*code*of*your*choosing*once*you*are*in*
Admin*mode.*This*local*Admin*passcode*can*also*be*changed*using*onView.*
*
Once*successfully*logged*in,*an*Admin*menu*of*options*is*presented.*Choose*the*Wifi*option*
then*select*the*“Show*available*WAPs”*sub-menu*and*follow*the*on*screen*instructions*to*set-
up*credentials*on*the*powerHub*in*order*it*can*access*your*chosen*WAP.*Credentials*for*up*to*5*
WAPs*can*be*stored*on*a*powerHub.**
*
Please*note*that*the*Wifi*set-up*&*change*processes*can*take*some*time*for*the*device*to*
complete.*Other*Wifi*configuration*functions*including*Clearing*Stored*WAPs*are*available*from*
the*Wifi*menu.*
*
The*powerHubs*support*the*following*Wifi*security*&*encryption*types:*
•None,*WEP,*WPA,*WPA2*
•AES,*TKIP*
*
If*required*for*Wifi*router*provisioning*the*powerHub*MAC*address*can*be*found*on*a*label*on*
the*powerHub*(usually*on*the*base)*or*can*be*retrieved*from*the*Device*Details*Technical*page*
within*onView.*
*
A*future*release*will*support*WPA2*Enterprise.*“Captive”*Wifi*security*where*a*user*enters*
credentials*into*a*custom*login*screen*is*currently*not*supported.*
*
Once*a*Wifi*connection*has*been*successfully*established*the*empty*Wifi*symbol*will*change*to*
a*black*Wifi*symbol*(depicting*a*local*Wifi*connection)*then*to*a*cyan*Wifi*symbol*which*
confirms*the*powerHub*device*is*connected*to*the*zioxi*cloud*service.*The*number*of*WiFi*bars*
that*are*coloured*indicates*the*strength*of*the*Wifi*signal.*
*

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 13*14-Jun-17*
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*
*
Once*a*WiFi*connection*has*been*made*to*the*zioxi*cloud*service*all*other*powerHub*Admin*
functions*can*be*performed*using*onView.*
*
Several*Admin*functions*are*also*available*locally*from*the*powerHub’s*main*Admin*menu.*
Select*a*menu*option*using*the*keyboard*and*follow*the*on*screen*instructions.*Use*the*ESC*key*
to*back-up*and*to*exit*Admin.*The*powerHub*will*automatically*exit*Admin*if*inactive*for*60*
seconds.*
onView Web based powerHub management
onView*provides*a*web*based*application*which*enables*functions*to*be*performed*remotely*
from*any*device,*anywhere.*onView*includes*the*following*features:*
•view*current*status*information*such*as*battery*state*of*charge,*mains*charging*status**
and*location*
•change*powerHub*settings*such*as*Timed*On*period,*Device*Name,*Daylight*Saving*Time*
and*Admin*passcode*
•send*instructions*such*as*turn*on*or*off,*operate*to*an*on/off*timer*schedule,*send*to*
sleep*and*reset*
•receive*email*&*dashboard*alerts*based*on*your*own*rule*definitions*such*as*battery*
level*low*and*charging*complete*
•review*usage*history*including*how*much*the*powerHub*has*been*used,*how*long*it*was*
last*on*charge*and*when*it*was*last*turned*on*
•update!the*firmware*installed*on*a*powerHub*to*add*product*enhancements*&*fixes*
*
1 View/Edit Timer
2 Set Admin Passcode
3 Restart
4 View/Edit Op Mode
5 Reset to defaults
6 Wi-Fi Setup
7 Device Tech/Legal
Esc Exit/Key to Select
Change default passcode!

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 14*14-Jun-17*
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*
*
In*order*to*use*onView*a*licence*agreement*needs*to*be*completed,*signed*and*returned*to*
zioxi.*An*administrator’s*login*for*your*organization*will*then*be*created*from*which*user,*
location,*schedule,*rule*and*device*configurations*can*be*performed.*There*are*separate*guides*
for*using*onView*in*the*Support*area*of*the*onView*web*site.*
If*you*would*like*to*start*using*onView*then*please*contact*us*via*[e-mail]*providing*
your*contact*details,*organization*and*the*serial*numbers*of*the*products*you’d*like*to*include*
in*your*licence*agreement*(serial*numbers*can*be*found*on*the*powerHub*screen*and/or*on*a*
label*attached*to*the*product)*and*we*will*then*send*you*a*licence*agreement*to*sign*&*return.*
If*you*have*not*purchased*the*product*directly*from*us*but*via*a*reseller*please*include*their*
details.*

! ! !!!!!Rechargeable*powerHub!User*Guide*
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*
Appendix 1 – powerHub Troubleshooting guide
Symptom!
Potential!causes!
Possible!solutions!
**
*
**
Black*or*blank*
screen*
powerHub*is*turned*off*
Turn*on*using*the*on*/*off*switch*located*under*the*
powerHub*top*
Battery*charge*level*is*low*
Press*the*Timed*On*button,*screen*will*display*a*
warning*triangle,*then*a*connect*to*mains*power*
icon*and*then*go*black*again.*Plug*the*powerHub*
into*a*mains*supply.*
Battery*charge*level*is*
critical*and*powerHub*is*in*
deep*sleep*
To*recover*from*this*mode*the*powerHub*will*need*
to*be*switched*off*&*back*on*using*the*on*/*off*
switch*under*the*powerHub*top.*Plug*the*
powerHub*into*a*mains*supply*first*&*re-charge*the*
batteries*immediately.*
The*powerHub*has*been*
put*into*Sleep*mode*
remotely*using*onView*
Press*the*Timed*On*button*on*the*powerHub*to*
wake*it*up*
WiFi*symbol*
stays*black*(or*
partially*black)*
-*should*go*
blue*
Intermittent*WiFi*
connection*
If*the*Wifi*signal*is*weak*the*connection*maybe*
intermittent*and*not*connect*long*enough*for*the*
zioxi*cloud*connection*to*be*made.*Explore*
solutions*for*improving*the*signal*strength.*This*is*
indicated*by*the*number*of*bars*that*are*
highlighted*on*the*web*symbol*and*can*be*
reviewed*using*the*onView*Device*Details*screen.*
Delay*in*achieving*a*
connection*
Sometimes*the*connection*to*the*zioxi*cloud*takes*
a*few*minutes.*If*it*takes*longer*than*this,*it*may*be*
worth*pressing*the*Timed*On*button*or*turning*the*
powerHub*off*&*on*to*see*if*that*re-establishes*the*
connection.*
WiFi*
connection*
isn't*achieved*
Password*incorrect*
Within*local*Admin,*try*re-entering*the*password*
(&*if*necessary*Clearing*Stored*WAPs*before*doing*
so)*
MAC*address*not*
provisioned*on*the*wireless*
router*
The*powerHub*MAC*address*can*be*found*on*a*
label*on*the*underside*of*the*powerHub*base*or*
under*Device*Details*on*onView*
Security*method*not*
supported*
Review*the*powerHub*User*Guide*for*supported*
security*&*encryption*types*
Wifi*credentials*
have*been*lost*
The*powerHub*can*store*a*
maximum*of*5*WAPs'*
credentials*
The*powerHub*stores*the*last*5*WAPs*credentials*
that*have*been*entered*only.*With*the*powerHub*
within*range*of*the*required*WAP*re-enter*the*
WAP's*credentials.*

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 16*14-Jun-17*
*
Symptom!
Potential!causes!
Possible!solutions!
**
*
**
A*red*warning*
symbol*is*
displayed*when*
the*Timed*On*
button*is*
pressed*
The*powerHub*needs*
charging*
Plug*the*powerHub*into*a*mains*socket*using*the*
supplied*IEC*(kettle)*lead.*
The*power*to*
the*sockets*
turns*off*when*
or*shortly*after*
a*device*is*
plugged*in*
Too*much*load*has*been*
plugged*into*the*powerHub*
Unplug*the*last*device*to*be*plugged*into*one*of*
the*powerHubs*sockets.*The*powerHub*should*
then*recover*automatically*from*the*overload*
condition*
The*battery*charge*level*is*
low*
Re-charge*the*powerHub*
The*powerHub*
makes*a*
beeping*noise*
Too*much*load*has*been*
plugged*into*the*powerHub*
Unplug*the*last*device*to*be*plugged*into*one*of*
the*powerHubs*sockets.*The*powerHub*should*
then*recover*automatically*from*the*overload*
condition*
One*socket*has*
stopped*
working*
The*socket*fuse*has*been*
blown*
On*some*country*sockets*(eg.*UK)*there*is*a*3.15A*
fuse*to*protect*the*powerHub*and*comply*with*
country*specific*electrical*safety*standards.*
Plugging*a*high*powered*device*such*as*a*hoover,*
heater*or*kettle*into*a*socket*is*likely*to*blown*this*
fuse.*Replace*the*fuse*and*identify*which*device*
may*have*caused*the*issue.*
powerHub*
capacity*has*
reduced*
The*Rechargeable*batteries*
have*reduced*capacity*as*a*
result*of*degradation*with*
use*
Once*the*level*of*charge*capacity*retained*after*a*
full*powerHub*re-charge*becomes*insufficient*for*
normal*use*contact*zioxi*or*your*local*zioxi*reseller*
to*arrange*a*chargeable*replacement*of*the*
batteries.*
Clicking*noise*
after*pressing*
the*Timed*On*
button*
Mains*charging*lead*is*
plugged*into*both*the*
charging*IEC*connector*in*
the*base*and*a*mains*
output*socket*
Unplug*the*mains*lead*from*the*powerHub*output*
socket*
An*error*
message*is*
displayed*on*
the*powerHub*
screen*
Potential*software*issue*
Try*a*power*off*&*on*(using*the*switch*under*the*
top*surface)*and*report*the*issue*to*zioxi*using*
[email protected]*

! ! !!!!!Rechargeable*powerHub!User*Guide*
©*zioxi*Limited* 17*14-Jun-17*
*
Symptom!
Potential!causes!
Possible!solutions!
**
*
**
The*clock*on*
the*device*is*
incorrect*by*1*
hour*
Update*the*Daylight*Saving*
Time*setting*
Using*onView,*go*to*Device*Details*Edit*screen*and*
update*the*Daylight*Saving*Time*setting*(On*or*Off)*
The*clock*on*
the*device*is*
incorrect*
The*Time*Zone*is*
incorrectly*set*
Using*onView,*go*to*Device*Details*Edit*screen*and*
update*the*Time*Zone*setting*
*