Zipato Multisensor Quad User manual

TRADEMARKS
Zipato and the Zipato logo are registered Trademarks. All
other product names mentioned herein may be trademarks or
registered trademarks of their respective companies.
NOTICE
Although Zipato has attempted to ensure the accuracy of the content
of this manual, it is possible that this document may contain technical
inaccuracies, typographical, or other errors. Zipato assumes no
liability for any error in this publication, and for damages, whether
direct, indirect, incidental, and consequential or otherwise, that may
result from such error, including, but not limited to loss of data or
profits. Zipato provides this publication “as is” without warranty of any
kind, either express or implied, including, but not limited to implied
warranties of merchantability or fitness for a particular purpose. The
published information in the manual is subject to change without
notice. Zipato reserves the right to make changes in the product
design, layout, and driver revisions without notification to its users.
This version of the Installation guide supersedes all previous versions.
ELECTROMAGNETIC COMPATIBILITY
In proper state and when operated properly, the product complies with
all the requirements in respect of interference radiation according
to EN 301 489-17, EN 301 489-1 and EN 300 328. The connections
conducting HF signals must neither be manipulated nor damaged.
TAKE CARE OF YOUR SAFETY
Display extreme caution when using ladders or steps, please
follow manufacturer’s instructions. Be careful when using hand
and power tools and follow the manufacturer’s guidelines when
using them. Take care that the correct tools are used. Wear
goggles or protective clothing where required.
INTRODUCTION
Presence detector, temperature meter, illuminance meter and
door/window sensor in one device. Zipato Multisensor Quad offers
elaborate security and ambient sensing options. Multifunctional
nature of this product allows you to detect motion, monitor opened/
closed status of any opening object, measure room’s ambient
temperature and light intensity.
When the detector is paired with security appliances, the (1) Door/
window or (2) PIR sensor act as an alarm detector. Alternatively, when
the detector is paired with Z-Wave controller, the detector can support
home automation by detecting both changes in PIR motion detect,
door/window open close status and lux levels, in percentage. Example
scenario: During night, if illuminance levels are lower then preset
value, any person movement in device’s field of vision will trigger
radio signal that will turn connected lightning equipment. In second
example, you can combine door/window sensor and illumination
sensor, and temperature sensor, so when person opens the door,
lights will turn on, and heater/cooler will be activated to adjust room’s
temperature to comfortable levels.
This product can be included and operated in any Z-Wave network
with other Z-Wave certified devices from other manufacturers
and/or other applications. All non-battery operated nodes within
MULTISENSOR
QUAD
QUICK INSTALLATION GUIDE
v1.4
the network will act as repeaters regardless of vendor to increase
reliability of the network.
The device adopt the Z-Wave 500 series chip, which brings following
advantages:
Concurrent multi-channel support reduces external interference.
Better RF range, improves about 10 meters in indoor.
Supports 100 Kbps transmission speeds.
OVERVIEW
PACKAGE CONTENT
1PC Multisensor Quad
1PC Sticker pack
1PC Screws pack
1PC Quick Installation Guide
FEATURES
Door/Window, motion, temperature and illuminance sensor in
one device
Primarily used as Door/Window sensor, it consists of two parts,
magnet and a sensor
New Z-Wave 500 series chip supports multichannel operation
and higher data rates (9.6/40/100kbps)
Higher output power enhances communication range(+5dBm
output power as compared to -2.5dBm 300 series)
Can be used with various Z-Wave networks/controllers,
regardless of the manufacturers
Very low power consumption
Low battery battery indication
Door/Window status and battery status auto-report
LED indicator
Over-the-air firmware update
Tamper proof protection
Easy installation
SPECIFICATION
PROTOCOL Z-Wave Plus
POWER CR123A lithium battery, 1400mAh
OPERATING VOLTAGE 3V
OPERATING CURRENT 45mA
LOW BATTERY VOLTAGE 2.6V
RANGE min. 40m indoor/100m outdoor in line of sight
TEMPERATURE DETECT RANGE 0° C ~ 40° C
OPERATING TEMPERATURE -10° C ~ 40° C
TEMPERATURE DETECT ACCURACY ±0.5oC
ILLUMINATION RANGE 0 - 100%
PIR DETECTION RANGE 7m
PIR DETECTION ANGLE 90 Deg.
WEIGHT 49g
DIMENSIONS Sensor 28 x 95 x 23mm; Magnet 12 x 47 x 9 mm
PACKAGE WEIGHT 68g
PACKAGE DIMENSIONS 68 x 21 x136 mm
BATTERY 1500mAh
MAGNETIC GAP 20 mm
WARRANTY 1 year
MODEL AND FREQUENCIES
EUROPEAN UNION - EU version ph-psm02.eu / 868.42 MHz
UNITED STATES - US version ph-psm02.us / 908.42MHz
RUSSIA - RU version ph-psm02.ru / 869.02MHz
ISRAEL - IS version ph-psm02.is / 916.02MHz
AUSTRALIA - AU version ph-psm02.au / 921.42MHz
INDIA - IN version ph-psm02.in / 865.20MHz
BATTERY INSTALLATION
When the device reports the low battery message. The user should
ILLUMINATION
SENSOR LENS
28.00
3Profile view
FIGURE 1
Dimensions (unit: mm)
50.00
10.00
28.00
96.00
1Front view 2Back view
make your home smart www.zipato.com make your home smart www.zipato.com 01
replace the battery.
To open the front cover please follow below steps.
Using a tool (1) to press 1-1 till you hear a click sound
Hold the front cover and pull back
Hold the front cover and pull up
1
2
2
3
1-1
Replace the new battery and install the cover back.
1. Put the front cover bottom to 1-1, and press down.
2. Push the front cover top to 2-1.
2
1
1-1
2-1
POWER UP PROCEDURE
BATTERY POWER CHECK
When it powers up, the device will detect the power level of the
battery immediately. If the power level is too low, the LED will
continue to flash for about 5 seconds. In that case, replace the
battery.
PIR WARM UP
When it powers up, the PIR need to warm up before operation. The
warm up time about 1 minute, the LED will flash every 2 seconds. After
completing the procedure the LED will light ON three times
NWI
When it powers up, the device will check iif it is already added to the
network. If it isn’t, it will automatically start the NWI mode. The LED
will flash in every second and continue for about 30 seconds, until
timeout or successful inclusion by controller. You can press the tamper
key 3 times to abort the NWI mode.
WAKE
When it powers up, the device will be in wake state for about 20
seconds. During this period, the controller can communicate with
the device. Normally the device is always sleeping to save the
battery energy.
12.35
4
Top/bottom
view

FUNCTION DIP SWITCH
There is a function DIP switch in front of the device. Remove the
front cover at the right top of the PCB, and also has mark “M1” and
“M2” for two switches.
M1 M2 Description
ON ON Test Mode and OTA mode.
ON OFF Normal Mode.
OFF ON Normal Mode.
OFF OFF Customer Mode. According to the configuration setting NO. 5 to set the
operation mode.
INSTALLATION
First you have to add device to the Z-Wave network. First, make
sure the primary controller is in inclusion mode. Power on the
device, after removing the insulation Mylar on the back side of the
device. The device will auto start the NWI (Network Wide Inclusion)
mode. It should be included in 5 seconds. You will see the LED light
ON one second.
Let Controller associate with Group 1 of the device, any light
switch that should be turned on when the device is triggered should
be associated with Group 2 of the device.
In the package there are two type of double coated tape, one is
thicker (hereinafter referred to as A tape) and another is thinner
(hereinafter referred to as B tape), you can use A tape for the test at
the beginning. The right way for A tape installation is to stick it below
the tamper key. The thicker tape won’t let the tamper key close, so
the sensor will enter the test mode, You may test if installed position
is good or not by this way.
Back view
Testing Sponge
After finishing the test and deciding right position you can remove
tape A, and mount the sensor by using tape B. This will close the
tamper key and let the sensor enter normal mode.
CHOOSING A SUITABLE LOCATION
The recommended mounting height is 160cm
Don’t let the device face the window or the sunlight.
Don’t let the device face the source of heat. For instance the
heater or the air-condition.
APPLICATION
Multisensor Quad is a special device combining both PIR and Door/
window functions. The benefits of combining Door/window with PIR
in one sensor can be observed in the following scenarios:
AThe ambient lighting would be lower than default setting
value after sunset. If the Multisensor Quad was installed on the
inner side of door in the house, Multisensor Quad would detect
coming in people, then the light would be turned on for the better
illumination by radio transmission. Furthermore, Multisensor Quad
can be applied in a bathroom and it may turn on/off light and fan
automatically.
BMultisensor Quad can be taken as a portal chime at front desk
of hotel or restaurant by sending out signal to IP-Gateway PSC01 as
reminder which can be connected with speaker to turn the volume
up. It can be kept silent when customer leaving.
CFor SMEs (Small and medium enterprises), Multisensor Quad
plays an important role in working hours and non-working hours.
When non-working hours, Multisensor Quad plays as security
motion sensor, protects the office from intruders. At working hours,
4 in 1 sensor, can be applied to curtain or heater/cooler controller
for energy saving issue; although some people may use thermostat
to control heater/cooler however, Multisensor Quad sensor can
be smarter choice. Since it can detect the people’s, activities, and
shutdown machine when no one exists or no movements.
DIn the past, a digital home starter KIT includes many different
sensors with very high price. Right now, Using the 4 in 1 patented
sensor and a 4 in 1 gateway PSC01 (Siren + speaker + light + IP based
controller) carry out home “security” + “safety” + “automation”
in one box and provide customer full experience of digital life and
flexibility in installation with affordable price.
SECURITY NETWORK
This device supports the security function. When the device is
included with a security controller, the device will auto switch to
the security mode. In the security mode, the following commands
need to be wrapped in Security Command Classes to communicate,
otherwise there will be no response.
COMMAND_CLASS_BATTERY
COMMAND_CLASS_NOTIFICATION_V4
COMMAND_CLASS_ASSOCIATION_V2
COMMAND_CLASS_CONFIGURATION
COMMAND_CLASS_SENSOR_BINARY_V2
COMMAND_CLASS_SENSOR_MULTILEVEL_V5
COMMAND_CLASS_WAKE_UP_V2
OPERATION MODE
There are two modes “Test” and “Normal”. “Test Mode” is meant
to test the sensor function during installation. “Normal Mode” is
for the normal operation. When the event is triggered, normally
the LED will be turned off, unless the battery is at the low level,
in which case LED will flash once. But in the “Test Mode” the
LED will light ON one second. When the event triggered, the
device will report the messages to the nodes in the group 1. The
messages also include the battery level, the temperature and the
illumination level. The user can switch the report by setting the
configuration NO. 5 bit4 (illumination) and bit5 (temperature), and
the configuration NO. 7 bit6 (battery). When the event is triggered,
if the environment luminance is less than the setting of the value of
the configuration NO. 4, the device will emit the signal to turn ON
the lighting equipment, those nodes are in the group 2. And delay
a while to turn OFF the lighting equipment. The delay time is set
by the configuration NO. 9. The PIR motion re-detection interval,
in the “Test Mode” is fixed to 6 seconds. In the “Normal Mode”, its
duration is set in the configuration NO. 8.
Notice: When the tamper key of the back side is released, the
device always in the “Test Mode”, no matter the DIP switch setting.
ADDING TO Z-WAVE NETWORK
There are two tamper keys in the device, one is in the back
side,another is in the front side. They have the same function. Both
of them can inclusion, exclusion, reset or association from Z-Wave
network. In the beggining, you have to join the device to the Z-Wave
network. First, make sure the primary controller is in the inclusion
mode. And then power on the device, after taking out the insulation
Mylar on the back side of the device. The device will auto start the
NWI (Network Wide Inclusion) mode. And it should be included in 5
seconds. You will see the LED light ON for second.
INCLUSION:
Put the Z-Wave Controller in inclusion mode.
Pressing tamper key three times within 1.5 seconds will enter
inclusion mode.
After succesfull inclusion, the device will wake to receive the
setting command from Z-Wave Controller in about 20 seconds.
EXCLUSION:
Put the Z-Wave Controller in exclusion mode.
Pressing tamper key three times within 1.5 seconds will enter
exclusion mode. Node ID has been excluded.
RESET:
Pressing tamper key four times within 1.5 seconds and dduring
4th press, hold the tamper key until LED lights up.
After 3 seconds the LED will turn OFF, and after next 2 seconds,
release the tamper key. If successful, the LED will light ON for
one second. Otherwise, the LED will flash once.
3. IDs are excluded and all settings will reset to factory default.
ASSOCIATION:
Have Z-Wave Controller enter association mode.
Pressing tamper key three times within 1.5 seconds will enter
association mode.
Note: The device support 2 groups. The group 1 is for receiving
the report message, like triggered event, temperature,
illumination etc. The group 2 is for light control, the device will
send the “Basic Set” command to this group. And each group
support 8 nodes maximum.
Including a node ID allocated by Z-Wave Controller means inclusion.
Excluding a node ID allocated by Z-Wave Controller means
exclusion. Failed or success in including/excluding the node ID can
be viewed from Z-Wave Controller.
Notice: Always Reset a Z-Wave device before trying to add it to a
Z-Wave network.
Notice: When the device is into NWI mode, the sensor functionality
will useless. The NWI mode will timeout after 30 seconds. You can
press the tamper key 3 times to abort the NWI mode.
Z-WAVE NOTIFICATION
After the device adding to the network, it will wake-up once per
day in default. When it wakes up it will broadcast the “Wake Up
Notification” message to the network, and wake-up 10 seconds for
receive the setting commands.
The wake-up interval minimum setting is 30 minutes, and
maximum setting is 120 hours. And the interval step is 30 minutes.
If the user want to wake-up the device immediately, please remove
the front cover, and press the tamper key once. The device will
wake-up 10 seconds.
Z-WAVE MESSAGE REPORT
When the PIR motion triggered or the door/windows triggered,
the device will report the trigger event and also report the
battery status, temperature and illumination level. In default the
device will be using Notification Report to represent the trigger
event, it can be changed to Sensor Binary Report by setting the
configuration NO. 7 Bit4 to 1.
MOTION REPORT
When the PIR motion detected, the device will unsolicited to send
the report to the nodes in the group 1.
Notification Report (V4)
Notification Type: Home Security (0x07)
Event: Motion Detection, Unknown Location (0x08)
Notification Report (V4)
Notification Type: Home Security (0x07)
Event: Motion Detection, Unknown Location (0x08)
DOOR/WINDOW REPORT
When the Door/Window state changed, the device will unsolicited to
send the report to the nodes in the group 1.
Notification Report (V4)
Notification Type: Access Control (0x06)
Event: Door/Window is open (0x16)
Door/Window is open (0x16)
Sensor Binary Report (V2)
Sensor Type: Door/Window (0x0A)
Sensor Value: 0x00 is closed, 0xFF is opened.
TAMPER REPORT
When the 2 tamper keys in the device are pressed for over 5
seconds, the device will fall into the alarm state. In that state, if any
one of the tamper keys is released, the device will send unsolicited
test reports to the nodes in the group 1.
Notification Report (V4)
Notification Type: Home Security (0x07)
Event: Tampering. Product covering removed (0x03)
Sensor Binary Report (V2)
Sensor Type: Tamper (0x08)
Sensor Value: 0xFF
TEMPERATURE REPORT
When the PIR motion detected or the door/window state changed, the
device will unsolicitedly to send the “Sensor Multilevel Report” to the
nodes in the group 1.
Sensor Type: Temperature (0x01)
Note: To disable this functionality set the configuration setting N0.5,
the bit5 of the value to 1.
Temperature differential report
This function is enabled by default, to disable this function set the
configuration NO.21 to 0.
By default, when the temperature is changed plus/minus one
degree Fahrenheit (0.56 degree Celsius), the device will report
temperature information to the nodes in the group 1.
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The device will measure the temperature in every minute. And if
the temperature is over 140 degree Fahrenheit (60 degree Celsius), the
device will always report each measurement.
Caution 1: Enabling this functionality will cause the PIR Motion to
disable detection when it measuress the temperature. In other words,
The PIR motion will be blind second per every minute.
ILLUMINATION REPORT
When the PIR motion detected or the door/window state changed, the
device will unsolicitedly send the “Sensor Multilevel Report” to the
nodes in the group 1.
Sensor Type: Luminance (0x03)
Note: To disable this functionality set the the configuration setting
N0.5, the bit4 of the value to 1.
Illumination differential report
This function is disabled by default, to enable this function set the
configuration NO.22 to value other than zero. When this functionality
is enabled, the device will measure the illumination in every minute. If
the illumination is changed to plus or minus the value (setting by the
configuration NO.22), the device will report illumination information to
the nodes in the group 1.
Caution 1: Enabling this function will reduce the battery life about 15%
~ 20%. Additionally, if you set the differential value too small, it
will increase reporting frequency, which will shorten the battery life
more. We reccommend that differential value should not be smaller
than 10. value should not small than 10.
Caution 2: If the configuration No.4 is setting to 0 or 100, this
functionality is useless.
Caution 3: Enabling this functionality will cause the PIR Motion to
disable detection during the illumination measurement. In other
words, the PIR motion will go blind per one second in every minute.
TIMING REPORT
Beside the event triggered could report message, the device also
supports the timing of unsolicited status reporting.
Battery level report: Every 6 hours report once in default. It could
be changed by configuration setting NO. 10.
Low battery report: When the battery level is too low, every 30
minutes report will be sent once.
Door/window state report: Every 6 hours report is sent once by
default. It can be changed in configuration setting NO. 11.
Illumination level report: Every 6 hours report will be sent once by
default. It can be changed in configuration setting NO. 12.
Temperature report: Every 6 hours report once in default. It could
be changed by configuration setting NO. 13.
Notice: The configuration NO. 10, 11, 12 and 13 can be set to zero
to disable the auto report. Configuration NO. 20 can change the tick
interval, the default value is 30, if setting to 1, that means the minimum
auto report interval will be one minute. And please notice if setting this
value to zero, that means disable all of the timing report except the
low battery detection.
Z-WAVE CONFIGURATION SETTINGS
Notice:
For all of the configuration, the data size is 1.
The configuration marked with star(*), means that after the
removal of device, setting will still keep, without reverting back
to factory default settings. Unless the user execute the “RESET”
procedure.
The reserve bit or not supported bit is allowed any value, but no
effect.
NO. Name Def. Valid
Values Description
2Basic Set
Level 0xFF All
Setting the BASIC
command value to
turn on the light.
The 0xFF(-1) means
turn on the light. For
dimmer equipment 1
to 100 means the light
strength.
3
(*)
PIR
Sensitivity 80 0~99
PIR sensitivity settings.
0 means disable the
PIR motion.
1 means the lowest
sensitivity,
99 means the highest
sensitivity.
High sensitivity means
can detected long
distance, but if there is
more noise signal
in the environment, it
will re-trigger too
frequency.
4Light
Threshold 99 0~100
Setting the illumination
threshold to turn
on the light. When
the event triggered
and the environment
illumination lower
then the threshold, the
device will turn
on the light.
0 means turn off
illumination detected
function. And never
turn on the light.
1 means darkest.
99 means brightest.
100 means turn off
illumination detected
function. And always
turn on the light.
Notice: In none test
mode, only the
value in 1 to 99 will
enable the
illumination detected
function and
update the illumination
value.
5Operation
Mode 0 All
Operation mode. Using
bit to control.
Bit0: Reserve.
Bit1: 1 means test
mode, 0 means normal
mode.
Notice: This bit only
effect by the DIP Switch
setting to “customer
mode”, otherwise it
decides by DIP Switch
setting to Test or
Normal Mode.
Bit2: Disable the door/
window function.
(1:Disable, 0:Enable)
Bit3: Setting the
temperature scale.
0: Fahrenheit, 1:Celsius
Bit4: Disable the
illumination report
after event triggered.
(1:Disable, 0:Enable)
Bit5: Disable the
temperature report
after event triggered.
(1:Disable, 0:Enable)
Bit6: Reserve.
Bit7: Disable the back
key release into test
mode. (1:Disable,
0:Enable)
6
(*)
Multi-Sensor
Function
Switch
4All
Multisensor function
switch. Using bit
to control.
0All
Bit0: Disable magnetic
integrate illumination to
turn ON the lighting
nodes in the association
group 2.
(1:Disable, 0:Enable)
Bit1: Disable PIR
integrate Illumination to
turn ON the lighting
nodes in the association
group 2.
(1:Disable, 0:Enable)
1All
Bit2: Disable magnetic
integrate PIR to turn
ON the lighting nodes
in the association group
2. (1:Disable, 0:Enable)
(Default is Disable)
0All
Bit3: When Bit2 is 0
(Enable), Are the device
and the lighting in the
same room?
0: In the same room
(Default),
1: In the different room.
Notice: If this bit is 1,
it is recommended
also set the Bit1 to 1,
cause the PIR triggered,
doesn’t mean the
people in that room.
Bit4: Disable delay
5 seconds to turn
off the light, when
door/window closed.
(1:Disable, 0:Enable)
Bit5: Disable auto turn
off the light, after door/
window opened to turn
on the light. (1:Disable,
0:Enable)
Notice: If bit2 is zero,
this setting is useless.
Notice: If the
configuration No.9 is
zero, this setting is
useless.
7
(*)
Customer
Function
4 All Customer function
switch, using bit control.
0 All
Bit1: Enable sending
motion OFF report.
(0:Disable, 1:Enable)
Note: Depends on
the Bit4, 0: Report
Notification CC, Type:
0x07, Event: 0xFE
1: Sensor Binary
Report, Type: 0x0C,
Value: 0x00
1All Bit2: Enable PIR super sensitivity mode.
(0:Disable, 1:Enable)
0All
Bit3: Disable send out
BASIC OFF after door
closed. (1:Disable,
0:Enable)
Bit4: Notification Type,
0: Using Notification
Report. 1: Using Sensor
Binary Report. Bit5:
Disable Multi CC in
auto report. (1:Disable,
0:Enable) Bit6: Disable
to report battery
state when the device
triggered. (1:Disable,
0:Enable)
8
PIR Re-
Detect
Interval Time 3 1~127
In the normal mode,
after the PIR motion
detected, setting
the re-detect time.
8 seconds per tick,
default tick is 3 (24
seconds). Setting
the suitable value to
prevent received the
trigger signal too
frequently. Also can
save the battery energy.
Notice: If this value
bigger than the
configuration setting
NO. 9. There is a
period after the light
turned off and the PIR
not start detecting.
9
Turn Off
Light
Time 4 0~127
After turn on the
lighting, setting the
delay time to turn
off the lighting when
the PIR motion is not
detected. 8 seconds per
tick, default tick is 4 (32
seconds).
0 means never send
turn off light command.
10 Auto Report
Battery Time 12 0~127
The interval time for
auto report the battery
level. 0 means turn off
auto report battery.
The default value
is 12. The tick time
can setting by the
configuration No.20.
11
Auto Report
Door/
Window
State Time
12 0~127
The interval time for
auto report the door/
window state. 0 means
turn off auto report
door/window state. The
default value is 12. The
tick time can setting
by the configuration
No.20.
12 Auto Report Illumination
Time 12 0~127
The interval time
for auto report the
illumination. 0 means
turn off auto report
illumination. The
default value is 12. The
tick time can setting
by the configuration
No.20.
13
Auto Report
Temperature
Time 12 0~127 The interval time for a
20 Auto Report
Tick Interval 30 0 ~ 0xFF
The interval time
for auto report each
tick. Setting this
configuration will
effect configuration
No.10, No.11, No.12
and No.13. Caution:
Setting to 0 means
turn off
all auto report function.
21
Temperature
Differential
Report 10 ~
0x7F
The temperature
differential to report.
0 means turn off this
function. The unit is
Fahrenheit. Enable this
function the device will
detect every minutes.
And when the
temperature is over 140
degree Fahrenheit, it
will continue report.
Enable this
functionality will cause
some issue please
see the detail in the
“Temperature Report”
section.
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22
Illumination
Differential
Report 00 ~
0x63
The illumination
differential to report.
0 means turn off this
function. The unit is
percentage. Enable this
function the device will
detect every minutes.
Enable this
functionality will cause
some issue please
see the detail in the
“Illumination Report”
section.
OVER THE AIR FIRMWARE UPDATE
The device supports the Z-Wave firmware update via OTA. Before
starting the procedure, please remove the front cover of the device.
Otherwise the hardware check will fail. Let the controller into the
firmware update mode, and then press the front tamper key once
to start the update. After completing the firmware download, LED
will start flashing every 0.5 second. During this time, please don’t
remove the battery, otherwise it will cause the firmware failure,
and the device will stop functioning. After LED stops flashing, it
is recommended that user powers up the device. Caution: After
battery removal, please wait about 30 seconds, and then re-install
the battery.
Z-WAVE COMMAND CLASSES
COMMAND_CLASS_CONFIGURATION
COMMAND_CLASS_VERSION
COMMAND_CLASS_SENSOR_BINARY_V2
COMMAND_CLASS_ASSOCIATION_V2
COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2
COMMAND_CLASS_WAKE_UP_V2
COMMAND_CLASS_SENSOR_MULTILEVEL_V5
COMMAND_CLASS_BATTERY
COMMAND_CLASS_BASIC
TROUBLESHOOTING
Having trouble installing your new product?
Zipato’s website contains the latest user documentation and
software updates for Zipato products and services:
www.zipato.com
You can also find answers in the Zipato Community at:
community.zipato.com
Zipato Support: [email protected]
LIMITED PRODUCT WARRANTY
GENERAL TERMS
Nothing in this Limited Product Warranty affects your statutory
rights as a consumer.
The Limited Product Warranty set forth below is given by Tri plus
grupa d.o.o. (Europe) (herein referred to as “ZIPATO”). This Limited
Product Warranty is only effective upon presentation of the proof
of purchase. Upon further request by ZIPATO, this warranty card
has to be presented, too.
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY,
ZIPATO MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. ZIPATO EXPRESSLY
DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED
WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED
BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY
PERIOD. TO THE EXTENT ALLOWED BY LOCAL LAW, THE
REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDIES AGAINST ZIPATO. THEY DO
NOT, HOWEVER, AFFECT OR RESTRICT THE RIGHTS YOU HAVE
AGAINST THE BUSINESS YOU BOUGHT A ZIPATO PRODUCT FROM.
IN NO EVENT WILL ZIPATO BE LIABLE FOR LOSS OF DATA OR FOR
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING
LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE. HOWEVER, NOTHING
IN THIS AGREEMENT LIMITS ZIPATO’S LIABILITY TO YOU (I) IN
THE EVENT OF DEATH OR PERSONAL INJURY TO THE EXTENT
RESULTING FROM ZIPATO’S NEGLIGENCE, OR (II) TO THE EXTENT
RESULTING FROM ANY FRAUDULENT MISREPRESENTATION
ON THE PART OF ZIPATO, OR (III) TO THE EXTENT ARISING
UNDER PART 1 OF THE CONSUMER PROTECTION ACT 1987
OF THE UNITED KINGDOM. SOME STATES OR COUNTRIES DO
NOT ALLOW: (1) A DISCLAIMER OF IMPLIED WARRANTIES; (2)
A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS
OR THE EXCLUSION; OR (3) LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS.
IN SUCH STATES OR COUNTRIES, SOME EXCLUSIONS OR
LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO
YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY
FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY. YOU
ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY
LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS.
This Limited Product Warranty applies to ZIPATO branded hardware
products (collectively referred to as “ZIPATO Hardware Products”)
sold by ZIPATO (Europe), its European subsidiaries, affiliates,
authorized resellers, or country distributors (collectively referred to
as “ZIPATO Resellers”) with this Limited Product Warranty.
The term “ZIPATO Hardware Product” is limited to the hardware
components and all its internal components including firmware.
The term “ZIPATO Hardware Product” DOES NOT include any
software applications or programs.
GEOGRAPHICAL SCOPE OF THE LIMITED
PRODUCT WARRANTY
This Limited Product Warranty is applicable to Hardware Products
sold by Zipato Resellers in all countries listed at the beginning of
this document under the heading “Countries in which this ZIPATO
Limited Product Warranty applies”. The Limited Product Warranty
will be honored in any country where ZIPATO or its authorized service
providers offer warranty service subject to the terms and conditions
set forth in this Limited Product Warranty. However, warranty
service availability and response times may vary from country to
country and may also be subject to registration requirements.
LIMITATION OF PRODUCT WARRANTY
ZIPATO warrants that the products described below under
normal use are free from material defects in materials and
workmanship during the Limited Product Warranty Period set
forth below (“Limited Product Warranty Period”), if the product is
used and serviced in accordance with the user manual and other
documentation provided to the purchaser at the time of purchase
(or as amended from time to time).
ZIPATO does not warrant that the products will operate
uninterrupted or error-free or that all deficiencies, errors, defects
or non-conformities will be corrected.
This warranty shall not apply to problems resulting from: (a)
unauthorized alterations or attachments; (b) negligence, abuse
or misuse, including failure to operate the product in accordance
with specifications or interface requirements; (c) improper
handling; (d) failure of goods or services not obtained from ZIPATO
or not subject to a then-effective ZIPATO warranty or maintenance
agreement; (e) improper use or storage; or (f) fire, water, acts of
God or other catastrophic events. This warranty shall also not
apply to any particular product if any ZIPATO serial number has
been removed or defaced in any way.
ZIPATO IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A
RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS FOR
THE ZIPATO HARDWARE PRODUCT.
LIMITED PRODUCT WARRANTY PERIOD
The Limited Product Warranty Period starts on the date of
purchase from ZIPATO. Your dated sales or delivery receipt,
showing the date of purchase of the product, is your proof of the
purchase date. You may be required to provide proof of purchase
as a condition of receiving warranty service. You are entitled to
warranty service according to the terms and conditions of this
document if a repair to your ZIPATO branded hardware is required
within the Limited Product Warranty Period.
[Other than in respect of products for domestic use (in particular
those listed in the first and last boxes in the table below), this
Limited Product Warranty extends only to the original end user
purchaser of this ZIPATO Hardware Product and is not transferable
to anyone who obtains ownership of the ZIPATO Hardware Product
from the original end-user purchaser.
PRODUCT WARRANTY PERIOD TABLE
PRODUCT TYPE Multisensor Quad
PRODUCT WARRANTY
PERIOD One (1) year
IMPORTANT
The content of “Product Type” listed above is subject to change;
please refer to the www.zipato.com for latest update.
PERFORMANCE OF THE LIMITED
PRODUCT WARRANTY
If a product defect occurs, ZIPATO’s sole obligation shall be to
repair or replace any defective Zipato Hardware Product free of
charge provided it is returned to an Authorized ZIPATO Service
Centre during the Limited Warranty Period. Such repair or
replacement will be rendered by ZIPATO at an Authorized ZIPATO
Service Centre. All component parts or hardware products that
are replaced under this Limited Product Warranty become the
property of ZIPATO. The replacement part or product takes on the
remaining Limited Warranty Period of the replaced part or product.
The replacement product need not be new or of an identical make,
model or part; ZIPATO may in its discretion replace the defective
product (or any part thereof) with any reconditioned equivalent (or
superior) product in all material respects to the defective product.
WARRANTOR
Tri plus grupa d.o.o.
Banjavciceva 11
10 000 Zagreb
CROATIA
TEL [phone] FAX [phone]
DECLARATION OF CONFORMITY
The manufacturer Tri plus grupa d.o.o declares under our sole
responsibility that the product:
Marketing model: Multisensor Quad
Regulatory model: ph-psm02
Trade/Brand name: Zipato
is in conformity with the Low Voltage Directive 2006/95/EC, EMC
Directive 2004/108/EC, R&TTE Directive 1995/5/EC and carries the
CE marking accordingly.
The following harmonized standards were applied:
R&TTE (1995/5/EC)
EN 300 220-1: V2.4.1
EN 300 220-2: V2.4.1
EMC (2004/108/EC)
EN 301 489-1: V1.9.2
EN 301 489-3: V1.6.1
LVD (2006/95/EC)
EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011
Changes or modifications not expressly approved by Tri plus grupa
d.o.o. for compliance could void the user’s authority to operate the
equipment.
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
Operation is subject to the following two conditions:
1 | this device may not cause harmful interference, and
2 | this device must accept any interference received, including
interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved by Zipato
for compliance could void the user’s authority to operate the
equipment. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
DISPOSING AND RECYCLING YOUR PRODUCT
When it reaches end of life, dispose of the product according to
your local enviromental laws, guidelines and regulations.
BATTERY DISPOSAL
Dispose of batteries according to your local enviromental laws,
guidelines and regulations.
This symbol on the product or packaging means that according
to local laws and regulations needs to be disposed of separately
from household waste and sent to recycling because it contains
electronic components. Once this product has reached the end
of its life, please take it to a collection point (recycle facilites)
designated by your local authorities, some will accept your
product for free or simply drop it off at your Zipato re-seller store.
By recycling the product and its packaging in this manner you
help to conserve the environment and protect human health. At
Zipato, we understand and are committed to reducing any impact
our operations and products may have on the environment. To
minimize this impact Zipato designs and builds its products to be
as environmentally friendly as possible, by using recyclable, low
toxic materials in both products and packaging.
COPYRIGHT
© 2015 Tri plus grupa d.o.o. All Rights Reserved.
No part of this manual may be reproduced or transmitted in any form
without the expressed, written permission of Tri plus grupa d.o.o.
make your home smart www.zipato.com make your home smart www.zipato.com 04