ZKTeco TS1000 Pro Series User manual

TS1000ProSeriesTripodTurnstileUserManualPage|1Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.
Thankyouforchoosingourproduct.Pleasereadtheinstructionscarefullybeforeoperation.Followtheseinstructionstoensurethattheproductisfunctioningproperly.Theimagesshowninthismanualareforillustrativepurposesonly.
Forfurtherdetails,pleasevisitourCompany’swebsitewww.zkteco.com.

TS1000ProSeriesTripodTurnstileUserManualPage|1Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.WithoutthepriorwrittenconsentofZKTeco,noportionofthismanualcanbecopiedorforwardedinanywayorform.AllpartsofthismanualbelongtoZKTecoanditssubsidiaries(hereinafterthe"Company"or"ZKTeco").TrademarkisaregisteredtrademarkofZKTeco.Othertrademarksinvolvedinthismanualareownedbytheirrespectiveowners.DisclaimerThismanualcontainsinformationontheoperationandmaintenanceoftheZKTecoequipment.Thecopyrightinallthedocuments,drawings,etc.inrelationtotheZKTecosuppliedequipmentvestsinandisthepropertyofZKTeco.ThecontentshereofshouldnotbeusedorsharedbythereceiverwithanythirdpartywithoutexpresswrittenpermissionofZKTeco.Thecontentsofthismanualmustbereadasawholebeforestartingtheoperationandmaintenanceofthesuppliedequipment.Ifanyofthecontent(s)ofthemanualseemsunclearorincomplete,pleasecontactZKTecobeforestartingtheoperationandmaintenanceofthesaidequipment.Itisanessentialpre-requisiteforthesatisfactoryoperationandmaintenancethattheoperatingandmaintenancepersonnelarefullyfamiliarwiththedesignandthatthesaidpersonnelhavereceivedthoroughtraininginoperatingandmaintainingthemachine/unit/equipment.Itisfurtheressentialforthesafeoperationofthemachine/unit/equipmentthatpersonnelhasread,understoodandfollowedthesafetyinstructionscontainedinthemanual.Incaseofanyconflictbetweentermsandconditionsofthismanualandthecontractspecifications,drawings,instructionsheetsoranyothercontract-relateddocuments,thecontractconditions/documentsshallprevail.Thecontractspecificconditions/documentsshallapplyinpriority.ZKTecooffersnowarranty,guaranteeorrepresentationregardingthecompletenessofanyinformationcontainedinthismanualoranyoftheamendmentsmadethereto.ZKTecodoesnotextendthewarrantyofanykind,including,withoutlimitation,anywarrantyofdesign,merchantabilityorfitnessforaparticularpurpose.ZKTecodoesnotassumeresponsibilityforanyerrorsoromissionsintheinformationordocumentswhicharereferencedbyorlinkedtothismanual.Theentireriskastotheresultsandperformanceobtainedfromusingtheinformationisassumedbytheuser.ZKTecoinnoeventshallbeliabletotheuseroranythirdpartyforanyincidental,consequential,indirect,special,orexemplarydamages,including,withoutlimitation,lossofbusiness,lossofprofits,businessinterruption,lossofbusinessinformationoranypecuniaryloss,arisingoutof,inconnectionwith,or

TS1000ProSeriesTripodTurnstileUserManualPage|2Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.relatingtotheuseoftheinformationcontainedinorreferencedbythismanual,evenifZKTecohasbeenadvisedofthepossibilityofsuchdamages.Thismanualandtheinformationcontainedthereinmayincludetechnical,otherinaccuraciesortypographicalerrors.ZKTecoperiodicallychangestheinformationhereinwhichwillbeincorporatedintonewadditions/amendmentstothemanual.ZKTecoreservestherighttoadd,delete,amendormodifytheinformationcontainedinthemanualfromtimetotimeintheformofcirculars,letters,notes,etc.forbetteroperationandsafetyofthemachine/unit/equipment.Thesaidadditionsoramendmentsaremeantforimprovement/betteroperationsofthemachine/unit/equipmentandsuchamendmentsshallnotgiveanyrighttoclaimanycompensationordamagesunderanycircumstances.ZKTecoshallinnowayberesponsible(i)incasethemachine/unit/equipmentmalfunctionsduetoanynon-complianceoftheinstructionscontainedinthismanual(ii)incaseofoperationofthemachine/unit/equipmentbeyondtheratelimits(iii)incaseofoperationofthemachineandequipmentinconditionsdifferentfromtheprescribedconditionsofthemanual.Theproductwillbeupdatedfromtimetotimewithoutpriornotice.Thelatestoperationproceduresandrelevantdocumentsareavailableonhttp://www.zkteco.comIfthereisanyissuerelatedtotheproduct,pleasecontactus.ZKTecoHeadquartersAddressZKTecoIndustrialPark,No.26,188IndustrialRoad,TangxiaTown,Dongguan,China.Phone[phone]Fax[phone]Forbusinessrelatedqueries,pleasewritetousat:[email protected].Toknowmoreaboutourglobalbranches,visitwww.zkteco.com.

TS1000ProSeriesTripodTurnstileUserManualPage|3Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.AbouttheCompanyZKTecoisoneoftheworld’slargestmanufacturerofRFIDandBiometric(Fingerprint,Facial,Finger-vein)readers.ProductofferingsincludeAccessControlreadersandpanels,Near&Far-rangeFacialRecognitionCameras,Elevator/flooraccesscontrollers,Turnstiles,LicensePlateRecognition(LPR)gatecontrollersandConsumerproductsincludingbattery-operatedfingerprintandface-readerDoorLocks.Oursecuritysolutionsaremulti-lingualandlocalizedinover18differentlanguages.AttheZKTecostate-of-the-art700,000squarefootISO9001-certifiedmanufacturingfacility,wecontrolmanufacturing,productdesign,componentassembly,andlogistics/shipping,allunderoneroof.ThefoundersofZKTecohavebeendeterminedforindependentresearchanddevelopmentofbiometricverificationproceduresandtheproductizationofbiometricverificationSDK,whichwasinitiallywidelyappliedinPCsecurityandidentityauthenticationfields.Withthecontinuousenhancementofthedevelopmentandplentyofmarketapplications,theteamhasgraduallyconstructedanidentityauthenticationecosystemandsmartsecurityecosystem,whicharebasedonbiometricverificationtechniques.Withyearsofexperienceintheindustrializationofbiometricverifications,ZKTecowasofficiallyestablishedin2007andnowhasbeenoneofthegloballyleadingenterprisesinthebiometricverificationindustryowningvariouspatentsandbeingselectedastheNationalHigh-techEnterprisefor6consecutiveyears.Itsproductsareprotectedbyintellectualpropertyrights.AbouttheManualThismanualintroducestheoperationsofTS1000ProSeriesTripodTurnstileproduct.Allfiguresdisplayedareforillustrationpurposesonly.Figuresinthismanualmaynotbeexactlyconsistentwiththeactualproducts.

TS1000ProSeriesTripodTurnstileUserManualPage|4Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.DocumentConventionsConventionsusedinthismanualarelistedbelow:GUIConventions
ForSoftware
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Description
Boldfont
Usedtoidentifysoftwareinterfacenamese.g.OK,Confirm,Cancel
>
Multi-levelmenusareseparatedbythesebrackets.Forexample,File>Create>Folder.
ForDevice
Convention
Description
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Buttonorkeynamesfordevices.Forexample,press<OK>
[]
Windownames,menuitems,datatable,andfieldnamesareinsidesquarebrackets.Forexample,popupthe[NewUser]window
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Multi-levelmenusareseparatedbyforwardingslashes.Forexample,[File/Create/Folder].
Symbols
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Thisimpliesaboutthenoticeorpaysattentionto,inthemanual
Thegeneralinformationwhichhelpsinperformingtheoperationsfaster
Theinformationwhichissignificant
Caretakentoavoiddangerormistakes
Thestatementoreventthatwarnsofsomethingorthatservesasacautionaryexample.

TS1000ProSeriesTripodTurnstileUserManualPage|5Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.TableofContents1TECHNICALSPECIFICATIONS....................................................................................................................62UNPACKINGANDTESTINGTHETRIPODTURNSTILE............................................................................ 7UNPACKING................................................................................................................................................................. 7ARMINSTALLATION.......................................................................................................................................................7POWER-ONTESTBEFOREINSTALLATION...........................................................................................................................83EQUIPMENTINSTALLATION..................................................................................................................... 8INSTALLATIONCONDITIONS............................................................................................................................................8CABLING................................................................................................................................................................... 10INSTALLATION............................................................................................................................................................ 104CABLEDIAGRAM...................................................................................................................................... 11DIPK1SWITCHCONFIGURATION................................................................................................................................. 114.1.1SETTINGTHETURNSTILEOPENINGDURATION............................................................................................................... 114.1.2DIRECTIONINDICATOR..................................................................................................................................................... 124.1.3CONTINUEPASSINGFUNCTION....................................................................................................................................... 125EQUIPMENTPRECAUTIONSANDMAINTENANCE............................................................................... 12PRECAUTIONS............................................................................................................................................................ 12MAINTENANCE........................................................................................................................................................... 136TROUBLESHOOTING................................................................................................................................14ATTACHMENT1FACTORYSETTINGS............................................................................................................15ATTACHMENT2CONNECTIONDIAGRAMOFCONTROLBOARDANDACCESSCONTROLPANEL........16

TS1000ProSeriesTripodTurnstileUserManualPage|6Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.TS1000Pro:TripodTurnstile.TS1011Pro:TripodTurnstilewithControllerandRFIDReader.TS1022Pro:TripodTurnstilewithControllerandFingerprintReaderwithRFIDfunction.Pleasereadthisdocumentcarefullybeforeinstallationandusingthedevice.1TechnicalSpecifications
InputVoltage
AC100~120V/200~240V,50Hz/60Hz
Max.ToleranceofArms
Center:80kgEnd:40kg
RatedPower
60W
IngressProtectionDegree
IP54
OperatingEnvironment
IndoorandOutdoor(shelter)
ArmLength(mm)
500
OperatingTemperature
-28ºC~60ºC
NetWeight
36kg
OperatingHumidity
5%~85%
GrossWeight
50kg
FlowRate
Max30passages/minute
Dimension(mm)Figure1
L=520,W=310,H=1010
InputControlSignal
Drycontact
PackageSize(mm)
L=570,W=365,H=1080
Figure1

TS1000ProSeriesTripodTurnstileUserManualPage|7Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.2UnpackingandTestingtheTripodTurnstileUnpackingThetoppartofthetripodisheavy;donotremovethefoamliningatthebottombeforeinstallation,asshowninFigure2-1.Figure2-1ArmInstallationInordertopreventthearmfromdamagingduringtransportation,thearmwillnotbeinitiallyinstalledtothedevices.InstallationprocedurePutthearmkitintotheholeofcabinet;makesurethescrewholesmatchwithmechanismcore,thentighten3hexscrews,asshowninFigure2-2.Figure2-2
Donotremovethefoamliningatthebottombeforeinstallation.

TS1000ProSeriesTripodTurnstileUserManualPage|8Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.Power-onTestbeforeInstallation1.Pleasemakesurethatthepowerrequirementsarestrictlymettoavoidpermanentdamagestotheunit.Inputvoltage:AC100~120V/200~240V.Note:Thetripodturnstilemustbeconnectedtotheground(earth).2.Poweronandwait30sforthetripodturnstiletofinishtheself-checkprogram.3.Liftthearmsmanually,asshowninFigure2-3B.4.CheckwhetherthetripodturnstileandtheLEDindicatorsworkproperly.Ifthereisanyproblem,pleasecontactthesupplier.Figure2-3AFigure2-3B3EquipmentInstallationInstallationConditionsTheequipmentmustbeinstalledonconcreteground,ensuringthatexpansionboltscanbesecuredfirmly.Youaresuggestedtoinstallanassistantframeworkorfencetoformapassageway,asshowninFigure3-1.
Thereisapowerswitchinthesidedirectionofthispowersupply.
Earthwiringterminal
Liftupwards

TS1000ProSeriesTripodTurnstileUserManualPage|9Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.Figure3-1Notes:1.Wheninstallingthetripodturnstileagainstthewall,pleasereserveadistanceofatleast100mminordertoopenthecoverforfutureadjustmentandmaintenance.2.Thesparespacefromtheendofthearmshallnotbegreaterthan80mm(seeFigure3-1).3.Youarealsorecommendedtosetawarninglineforcardswiping(seeFigure3-2).Thewarninglinepromptsuserstoswipecardsinaparticulararea,whichwouldgreatlyreducetheprobabilityofequipmentfailurecausedbyimproperoperations.Figure3-2

TS1000ProSeriesTripodTurnstileUserManualPage|10Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.CablingThereareinletsinthebottomplateforcabling,asshowninFigure3-3.Unitsofalldataismillimeter.Powersupplyandcommunicationwireshouldgothroughtheinlet.Cableprotectioncoversaresuggestedtouseifitissurfacemounted.Warning:Thetripodturnstilemustbeconnectedtotheground(earth);thereiswiringinterfacenearthepowerswitch.Figure3-3Installation1.Drillholes.DrillholesaccordingtothelocationsofholesasshowninFigure3-3.2.Fixthemountingplatetoitsoriginalposition.Placethemountingplateproperly,thenapplyscrewsecuringglueonthesurfaceandthreadsoftheexpansionbolts,installfourexpansionboltstosecurethemountingplate,anduseahorizontalrulertotestthelevelnessofthemountingplate.Ifthemountingplateisnotlevelled,adjustitwiththegasketsprovided.Notethatallthefourexpansionboltsmustbeinstalledproperly,asshowninFigure3-4.Figure3-4

TS1000ProSeriesTripodTurnstileUserManualPage|11Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.3.Installtheturnstileonthemountingplateandtightenthescrews.Applyscrewsecuringgluebeforeusingandputtinggasketsonthescrewstoadjustthedirectionoftheturnstile.Ifthetripodturnstileisnotlevelled,youcanplacegasketstoadjust,asshowninFigure3-5.InstallationlevelnessInstallationlevelnessFigure3-54CableDiagramDIPK1SwitchConfigurationFigure4-2
Pin
1
2
3
4
5
6
7
8
FunctionSetting
OpeningDuration
DirectionIndicator
ContinuePassingFunction
Alarm
Default
1
1
1
0
1
0
0
0
4.1.1SettingtheTurnstileOpeningDurationOpeningdurationreferstotheperiodoftimefromopeningtoclosingoncetheturnstilereceivesanopeningsignal.IntheDIPswitch,number1,2,and3areusedfordurationsettings.Itcanbesettodifferentvaluesfrom5sto60saccordingtothefollowingchart.

TS1000ProSeriesTripodTurnstileUserManualPage|12Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.
BitSetting
Duration
BitSetting
Duration
111
5s
011
30s
110
10s
010
40s
101
15s
001
50s
100
20s
000
60s
Note:Theturnstile’sopeningdurationissetto5sbydefault.4.1.2DirectionIndicatorItistoindicatewhetherpeoplecanpassthroughthegate.Thegreenarrowmeanspassingisallowedwhiletheredcross"X"meansthatpassingisprohibited.Theindicatorstatuscanbesetwithnumber4and5intheDIPswitch.Thedescriptionsofthebitsettingsareasfollows:11=One-waytraffic;leftpassingisallowed.10=One-waytraffic;rightpassingisallowed.01=Passingisallowedinbothdirections.4.1.3ContinuePassingFunctionWiththe“ContinuePassing”function,theturnstilecouldrememberatmost20swipesofonecardatonetimeandallowsupto20peopletopasssotheydon’thavetoswipecardeachtime.Thisfunctioncanbeenabledordisabledwithnumber6intheDIPswitch.Thedescriptionsofthebitsettingsareasfollows:IntheDIPswitch,number6isusedtoenabledordisabledtheContinuePassingFunction;number7isusedtosettheinitialvalueofContinuePassingFunction.
Number6
Number7
Function
OpeningDuration
0
Disabled
DisabledContinuePassingFunction
Pleaserefertosection4.1.1SettingtheTurnstileOpeningDuration.
1
1
EnabledContinuePassingFunction
Theinitialvalueis16s,andtheOpeningDuration=16+(N-1)*6.
0
Theinitialvalueis8s,andtheOpeningDuration=8+(N-1)*6.
5EquipmentPrecautionsandMaintenancePrecautions1.Itisrecommendedtopurchaseadditionalaccessoriestousetheproductoutdoors.1)Youmayinstallcoolingfansfortheequipmentiftheworkingtemperatureisoftenabove50ºC.2)ThedeviceisratedIP54waterproofunderproperinstallation.However,itsabilitytostandinextremeweatherconditions,suchastyphoon,isnotguaranteed.

TS1000ProSeriesTripodTurnstileUserManualPage|13Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.3)Ifthetemperatureisaroundorbelow-30ºC,youarerecommendedtoinstallaheatingplatefortheequipment.Youmightneedtoturnthepoweronmultipletimestoletthedeviceautomaticallyheatupthroughtheself-checkprogram.4)Theservicelifeofthisequipmentmaybeshortenedifitworksoutdoorsincoastalareasoraregionpronetoacidrain.2.Ifthepowerandsignalcablesareconnectedproperly,thisequipmentcanbeimmersedunderwateratadepthof250mm,butitmustnotbepoweredonwhenitisimmersedinwater.3.Itishighlyrecommendedtosetawarningcard-swipinglinetoremindpassers-bytocorrectlyswipecardsatareasonabledistancefromthedevicetopreventpassers-byfrombeingsqueezed.4.Itisrecommendedtoplaceawarningsignataconspicuousposition,andprompt:"Pleaseswipeyourcardoutsidethewarninglineandpassinorder.Thankyou!”Themaximumstresstoleranceofthetripodturnstile'sarmsPleasenotethatthemaximumtoleranceatthecenterandtheendsofthearmis80kgand40kg,respectively(SeeFigure5-1).Whentheimpactforceonthetripodturnstilereachesthedesignedlimit,thearmswillbreakdownfirsttoensurethatthebodyoftheequipmentisnotdamagedandthepasser-byisnotinjured.Figure5-1IncaseofemergenciesThisequipmentisdesignedtodropthearmsautomaticallyifthereispowerfailurethuspeoplecanpassfreely.Also,thereisaninterfaceontheturnstilecontrolboardconnectingwithanemergencyswitch(J6DropArm)whichkeepsthetripodturnstileopenincaseofemergencies.Pleaseliftthearmsmanuallyafteratleast6secondsafterpowerrestoration.MaintenanceFormingmaintenanceconsciousnessThetripodturnstileneedstobemaintainedregularlyandrepairedonceitisdamaged.Itisrecommendedplacingwarningsignsatconspicuouspositionsforalertingeverypassersbytopasscarefullyandingoodorder.Reasonablemaintenanceconsciousnesshelpstoguaranteelong-termusageofthetripodturnstile.
Maximumstresstolerance:80kg
Maximumstresstolerance:40kg

TS1000ProSeriesTripodTurnstileUserManualPage|14Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.RegularmaintenanceCleaningandprotectionliquiddedicatedforstainlesssteelarerecommendedtowipetheoutershelloftheequipmentregularly.Thetripodturnstileusedoutdoorsorinanenvironmentwithlotsofdustmustbemaintainedatleastonceayear,forexample,cleanupthedustandaddappropriatelubricatingoiltothediskwheel.Pleasenotethatregularmaintenanceshouldonlybeperformedafterpower-off,asshowninFigure5-2.
Turnstile-openingSolenoid
LockRod
Drop-armSolenoid
PositionSensor
DiskWheel
Figure5-26Troubleshooting
Symptom
Troubleshooting
Theindicatorisnotlitwhentheequipmentispoweredon.
Itmaybecausedbythepowersupplyorcircuit.Checkwhethertheconnectioncableandpowercablearedamaged,orwhetherthewiringisloosed.
Thearmsofthetripodturnstilecannotbeliftedmanuallyaftertheequipmentispoweredon.
Itmaybecausedbytheproblemofrelatedcomponentsordrop-armsolenoid.Checkwhetherthedrop-armsolenoidisoperating,andchecktheworkingstatusofthesolenoid,asshowninFigure5-2.
Thetripodturnstiledoesnotgrantanaccessaftersuccessfulauthentication.
Itmaybecausedbylackofpermissionoracircuitproblem.1.Checkwhethertheuserhasthepermissiontopass.2.UseamultimetertocheckwhethertheNOandCOMportsoftheaccesscontrolsystemhavearelaysignaloutput.3.Short-circuittheports"K1,GND"and"K2,GND";iftheturnstileissuccessfullyopened,thecontrollerisnotnormal.
Theturnstileallowspeopletocontinuouslypassingone-wayside.
1.Checktheturnstile-openingsolenoid.2.Checkiftheaccesscontroller“Lockdrivingduration”issetto1s.3.Checkwhethertheturnstile-openingsolenoidisoperatingandcheckwhethersomethingisstuckattheturnstile-openingsolenoid,asshowninFigure5-2.

TS1000ProSeriesTripodTurnstileUserManualPage|15Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.Attachment1FactorySettings
No.
Function
Default
1
LockDrivingDuration
5s
2
DoorSensor
None
3
VerificationInterval
1s
4
ControllerCommunication
TCP/IP:192.168.1.201
5
TurnstileOpeningDuration
5s
6
PassingDirectionIndicator
Passingisallowedinbothdirections
7
ContinuePassingFunction
Disabled
8
AlarmFunction
Disabled
Note:TheLockDrivingDurationis5secondsbydefault.Pleasesetitto1second.DonotconnectanelectricallychargedobjectstoanyportsofOpeningSignalInput,otherwiseitwilldamagethecontrolboard.

TS1000ProSeriesTripodTurnstileUserManualPage|16Copyright©2020ZKTECOCO.,LTD.Allrightsreserved.Attachment2ConnectionDiagramofControlBoardandAccessControlPanelWarning:ThisisaclassAproduct.Inadomesticenvironment,thisproductmaycauseradiointerferencesothattheusermayhavetotakeadequateadditionalmeasures.

ZKTecoIndustrialPark,No.26,188IndustrialRoad,TangxiaTown,Dongguan,China.Phone:[phone]Fax:[phone]www.zkteco.com
Copyright©2020ZKTECOCO.,LTD.AllRightsReserved.