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4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected
Equipment, a repair cost estimate for the damage to the Connected Equipment, and all
claim forms that CyberPower provides to you. Show the Claim Number on the shipping
label or include it with the product. You must prepay all shipping costs, you are
responsible for packaging and shipment, and you must pay the cost of the repair
estimate.
How long do I have to make a claim?
All claims must be made within ten days of the occurrence.
What will we do to correct problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at
CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the
Product (if defective) within a reasonable time, CyberPower will refund to you the full
purchase price you paid for the Product (purchase receipt showing price paid is required).
If it appears that our Product failed to protect any equipment plugged into it, we will also
send you forms for making your claim for the connected equipment. We will repair or
replace the equipment that was damaged because of the failure of our Product or pay you
the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the
damage. We will use Orion Blue Book, or another a third-party valuation guide, or eBay,
craigslist, or other source to establish that amount. Our maximum liability is limited to
$400,000 for BPL48V75ART2U.
Who pays for shipping?
We pay when we send items to you; you pay when you send items to us.
What isn’t covered by the warranty?
1. This Warranty does not cover any software that was damaged or needs to be replaced
due to the failure of the Product or any data that is lost as a result of the failure or the
restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage
outside environmental limits of the Product or the equipment connected to it, nor for
damage while in transit or in storage, nor if there has been improper operation or
maintenance, or use with items not designed or intended for use with the Product, such
as laser printers, appliances, aquariums, medical or life support devices, etc.
What are the limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1. This Warranty does not apply unless the Product and the equipment that was connected
to it were connected to properly wired and grounded outlets (including compliance with
electrical and safety codes of the most current electrical code), without the use of any
adapters or other connectors.
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE (cont.)
