
10
FAQs
1.Q: Why can't I add a device by using local search?
A: Please make sure the device and mobile phone are in the same LAN.
If you can't make both of them in the same LAN, please manually enter
the UID of the device to add a device.
2.Q: Why is the device disconnected?
A: Please check
Whether the device is connected to the network
Whether the router is operating normally
Whether the function of obtaining an IP address automatically is
chosen or not
3.Q: Why can't I find the video recording file?
A: Please check
Whether the SD card is damaged
Whether the date of the searched file is valid
Whether the time of the device system is correct or not