Ztove EZ2 DUO User manual



EZ2 DUO, smart induction set with app
Instruction manual
Introduction
Congratulations! You now possess the ability to cook at precise temperature! This document
is the English manual for Ztove EZ2 DUO.
Table of Contents
About safety 2
Safety for children and other vulnerable persons 2
General about safety 2
Safety instructions 3
Energy efficiency 5
Energy savings 5
Product description 6
Daily use 8
Ztove cooktop 8
Ztove cookware 10
Ztove app 11
Maintenance and cleaning 14
Using the cooktop without the Ztove app 15
Disposal 17
Warranty information 17
Technical information 18
EU Compliance Statement 18
Troubleshooting 20
Please contact Ztove ApS if any errors or omissions are found in this manual.
We reserve the right to make changes without further notice. Version 1.1 2019-08-23


About safety
Read the instruction manual carefully before using the appliance. The manufacturer cannot
be held liable if the appliance is used incorrectly and the application causes damage. Always
keep the instruction manual together with the appliance for future reference.
Safety for children and other vulnerable persons
●The appliance must not be used by children under 8 years of age, persons with
physical, sensory or mental disabilities, persons who lack the necessary experience
or knowledge, unless they are supervised.
●Children must not play with the appliance and must be supervised at all times.
●Keep all packaging out of the reach of children.
●Do not allow children or pets to come near the appliance while it is cooling. The
available parts may be hot.
●Cleaning and maintenance must not be performed by children without supervision.
●Children under 3 years of age must be kept at a distance from the appliance.
General about safety
●The cookware and glass can get very hot during use. Do not touch hot parts.
●Do not leave the appliance switched on and unattended.
●Do not operate the appliance with a power switch or a separate remote control.
●Unattended cooking with fat or oil can be dangerous and can result in a fire.
●Never attempt to extinguish a fire with water, but switch off the appliance and cover
the open fire with e.g. a lid or a fire blanket.
●Do not store items on the cooktop.
●Do not place metal objects such as knives, forks, spoons and pot lids on the cooktop
as they can become very hot.
●Do not use a steam cleaner to clean the appliance.
●After use, switch off the cooktop on the on / off button - do not rely on the pan
detection.
●Unplug the appliance when the appliance is not in use for an extended period of time.
●If the power cord is damaged or the glass ceramic surface is cracked, unplug the
power cord from the electrical outlet.
●Repairs must be made by the manufacturer, the authorized service center or a
technician with similar qualifications.
●The appliance must only be connected to a 230V outlet with ground pin.
●The nameplate of the appliance must be respected and must not be changed.
●Do not let others use the iPad/smart device with the Ztove App while cooking on the
device. Dangerous situations can occur if the appliance is set to too high a
temperature by mistake.
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Safety instructions
Unpacking and installation

WARNING! Risk of injury, burn and electric shock.
●Remove all packaging.
●Do not use a damaged appliance.
●The cooktop must only be used on a horisontal, stable and heat-resistant surface that
can carry the weight of the cooktop, cookware and the food to be cooked.
●Do not place the appliance near other appliances that may be hot or affected by heat.
●Do not place on an existing stove or cooktop if there is a risk that these can be turned
on.
●Always be careful when moving the unit as it is heavy.
●Protect the bottom of the appliance from steam and moisture.
●Do not place the appliance against a door or under a window. This is to prevent hot
cookware from falling of the appliance when the door or window is opened.
●The bottom of the cooktop can get hot. Place the cooktop on a heat-resistant
surface.
●Ensure that there is free space for ventilation around and below the appliance. The
warranty does not cover damage caused by lack of ventilation space.
Connections, electricity

WARNING! Risk of fire and electric shock.
●The appliance should be connected to a 230V socket with earth (ground).
●If the socket is loose, do not plug the power cord into the socket.
●Do not connect other electrical appliances to the same electrical outlet as this unit.
The total power must not exceed the capacity of the installation.
●Do not use multi-plug adapters.
●Make sure that the power cord or plug does not come into contact with the hot
appliance or hot cookware.
●Be careful not to damage the power cord or cord. If a damaged cord is to be replaced,
contact our authorized service center or an electrician.
●Do not pull the power cord. Always unplug by pulling the mains plug itself.
Use

WARNING! Risk of injury, burn and electric shock.
●Risk of injury, burn and electric shock.
●Remove all packaging before putting it into service.
●Use the appliance in a kitchen environment.
●Make sure that the ventilation openings are not covered.
3 / 20

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●Do not leave the appliance unattended when switched on.
●Set the cooking zone to "off" when not in use. Do not trust the pot detector.
●Do not place cutlery or cookware on the cooking zones. They can get hot.
●Do not operate the appliance with wet hands or when in contact with water.
●Do not use the appliance as a workplace or outlet.
●If the surface of the appliance is cracked or the power cord is damaged, unplug the
power cord immediately. This is to prevent electric shock.
●Users with a pacemaker must keep a distance of at least 30 cm from the induction
cooking zones when operating the appliance.

WARNING! Risk of fire and explosion.
●Do not put the cookware in the oven, as the battery may catch fire.
●Fats and oil can emit flammable vapors when heated. Keep flames or heated objects
away from fats and oils when cooking with them.
●The vapors emitted by very hot oil can cause self-ignition.
●Used oil, which may contain food residues, can cause a fire at a lower temperature
than oil used for the first time.
●When you put food in hot oil, it can spray.
●Do not use flammable products or items that are wetted with flammable products in
the appliance or near or on it.

WARNING! Risk of damage to the appliance. 
●Do not store hot cookware on the control panel.
●Do not place a hot pot lid on the glass surface of the cooking section.
●Do not allow cooking utensils to boil liquid.
●Be careful not to drop objects or cookware on the appliance. The surface may be
damaged.
●Never turn on a cooking zone if it is empty or empty cookware is on it.
●Do not place aluminum foil on the appliance.
●Cookware made of cast iron, aluminum or with a damaged base can cause scratches
on the glass or glass ceramic. Always lift these items when you need to move them
on the cooking section.
●This appliance may only be used for food preparation. It must not be used for other
purposes, e.g. space heating.

Maintenance and cleaning
●Clean the appliance regularly to prevent deterioration of the surface material.
●Turn off the appliance and allow it to cool before cleaning.
●Disconnect the appliance from the mains (unplug the appliance) before performing
any maintenance.
●Do not use high pressure cleaner or steam to clean the appliance.
4 / 20

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
Disposal
●Contact your recycling center for information on how to properly dispose of the
appliance.
●Before disposing of the appliance, the power cord must be cut off at the appliance
frame and disposed of separately. Remember to unplug the appliance before cutting
the cord.

Service
●Contact an authorized service center to repair the appliance.
Energy efficiency
Product information in accordance with EU 66/2014:
Model identification
Ztove EZ2
Type
Ztove household appliance consisting of: smart Ztove
cooktop table model, Ztove pan and Ztove pot, with Ztove
app for iPad / smartphone (iOS or Android)
Number of cooking zones
2
Heating Technology
Induction
Diameter of round cooking
zones
18,0 cm (both)
Energy consumption per
hotplate
182,5 Wh/kg (both)
EN 60350-2 - Household electric cookers - Part 2: Cooking sections - Methods for measuring
performance
Energy savings
Tips for saving energy while cooking:
●When heating water, use only the required amount.
●Always cover the cookware if possible.
●Put the cookware in the center of the cooking zone.
●Use the residual heat for the final cooking or to keep the food warm.
●Use cooking almost without bubbles (set Ztove to 101-103 ° C).
5 / 20


Product description
Ztove EZ2 is an intelligent cooktop that provides full control over the cooking process. The
system ensures precise control of the temperature in the pot or on the pan, which is achieved by
using wireless sensors in the cookware and advanced temperature feedback in the induction
cooktop.
Ztove consists of three parts:
1. Ztove two-zone cooktop (also called the "cooktop")
2. Ztove cookware, i.e. a saucepan with a lid and a pan with a lid (also called
"cookware")
3. Ztove the app on the user's iPad / tablet or smartphone (iOS and Android) (also called
the "app"











Cooktop layout

Cooking zone 1 (180 mm)

Cooking zone 2 (180 mm)

Control panel

6 / 20

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Control panel on the cooktop
The control panel on the cooktop is normally only used for on / off as well as the setting of
power levels (W supply). If you want to learn about the other functions of the cooktop, these
are described in the section “Using the cooktop without the Ztove app”.
Power level display
Display
Progress

Cooking zone is off

Cooking zone is on

There is a malfunction.
See the
“Troubleshooting”
section.

Display
Progress

A cooking zone is still warm (residual heat).

The lock / child lock is on.

There is no cooking equipment on the cooking zone.

The automatic switch-off is activated.

 
WARNING! Risk of skin burns by residual heat!
7 / 20

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It takes time for the cooking zones to cool after turning them off. Keep an eye on the residual
heat indicator .
Induction cooking zones heats the bottom of the cookware itself. The glass ceramic is
heated indirectly by the heat of the cookware.
Daily use
Ztove cooktop
Activation and deactivation
Press for 1 second to turn the cooking section on or off.
Automatic switch off
The feature automatically turns off the cooking section if:
●all cooking zones are deactivated.
●no power setting is selected when the cooking section is turned on.
●you cover a symbol with an object (such as a pot or cloth) for more than approx. 10
seconds.
●you do not turn off a cooking zone after some time or if you do not change the power
settings.
●The symbol lights up. Before the cooking zone can be used again, it much be
switched to .
Power levels
Automatic switch
off after

6 hours

5 hours

4 hours

1,5 hours

If unsuitable cookware is used, the display shows and after 2 minutes the cooking zone
turns off automatically. 
8 / 20

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Power level adjustment
The control panel buttons sets the maximum power/watts (W) that can be supplied to the
cooking zones. For Ztove, this means that the higher the power, the faster the desired
temperature will be achieved.
Set the power level with + to increase:
 
Set the power level with - to reduce:

 
Touch + and - of a respective cooking zone
simultaneously to turn off the cooking zone.
This sets the power level to

Overview of power levels. Number of watts (W) that can be used to head the cookware:
Level 1
Level 2
Level 3
Level 4
Level 5
Level 6
Level 7
Level 8
Level 9
Level P
50W
100W
190W
280W
380W
550W
810W
1150W
1800W
2200W

Using the Booster function
Press to turn on the Booster feature. With Booster function, extra power can be applied to
the cooking zone. After no more than 10 minutes, the induction zone automatically return to
power level 9.
Once the Ztove cooktop is switched on and connected to the cookware, the operation will
now take place via the Ztove app.
 
WARNING! When using Ztove cooktop, the following should always be observed:
Do not immerse the Ztove cooktop in water. Use a damp cloth for cleaning and take care
not to allow water to enter the appliance through ventilation holes.
The cooktop must be placed on a heat-resistant, stable and horizontal surface so that it
does not tilt. The ventilation holes must not be covered. Provide space around the cooktop
to allow air to enter underneath.
The surface must be able to carry the weight of both cooktop, cookware and food.
9 / 20

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Keep the cooktop dry. If the cooktop is cold so that dew is formed, allow it to reach room
temperature before connecting to mains socket.
Do not touch the cord or plug with hot objects.
If the cord or cooktop is damaged, unplug the power cord immediately and discontinue use
until the appliance is repaired by a qualified technician.

Ztove cookware
The bottom of the cookware contains a temperature sensor and the handle contains a lamp,
a battery and Bluetooth.
Meaning of the light/flash:
No light: the cookware is off
Blue flash: the cookware is on
Green flash: The cookware is
connected to the cooktop
Red flash: replace the battery
as soon as possible.




WARNING! When using Ztove cookware, the following should be observed:
Wash the cookware by hand before first use. Use regular dishwashing soap and a soft brush
Do not use abrasive sponges, abrasive cleaners etc.
The cookware must not be soaked. The handle is not 100% waterproof and should therefore
be cleaned with caution.
Do not put the cookware in the oven, as high temperature can damage the battery which
can catch fire. If you have done this by mistake, make sure to vent thoroughly and contact
a professional or Ztove.
The cookware must not be used on cooktops other than Ztove. The electronics in the
cookware should not be exposed to extremely high heat. The Ztove app is therefore set so
that the temperature can not exceed 250°C.
10 / 20

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Do not use metal utensils on the frypan as it may scratch the non-stick coating. Crystals of
salt is also very hard and can scratch if you "move it around" on the coating.
The cookware is not dishwasher safe as the handle it is not waterproof.

Ztove app
With the Ztove app you can set and maintain the temperature with
± 1°C accuracy when cooking or frying. The Ztove app can be used on
both smartphone and iPad/tablet (both iOS and Android).

Download the Ztove app:
Download the Ztove app through the Apple App Store (for iOS) or
Google Play (for Android). Or scan the QR code on the right:
There are ongoing updates to the Ztove app, which allows the screens in the app to deviate
from these instructions. In case of doubt, the information in the app should be followed.

Launching the Ztove app:
When launching the Ztove app, “News” appears, as well as a number of buttons at the
bottom, giving you quick access to the app's 5 screens:


"News" is your own personal page, with recipes and
statistics based on your use.

In addition, you can:
●login/create your Ztove user.
●get more detailed help on using your Ztove.
●write feedback to Ztove.
●read the latest news.
11 / 20

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
"Recipes" shows the official Ztove recipes and your own.
Each recipe may have one or more Ztove programs to help
with your cooking.
You can also make your own recipes and Ztove programs,
and if you like you can share them with other Ztove users.


“Control” provides overview and can be used to position /
move the pots, set the temperature, set a time, or start the
stopwatch.
In the upper part of the image you can "swipe" to the side
and thus switch between viewing the temperature, a graph,
or a temperature guide.


"Devices" shows cooktops and cookware that are
connected or ready to connect to the app. This is where
you connect new cookware or disconnect cookware you
don't want to use anymore.
The settings are kept, so you rarely need to use this screen.

"Settings" is used to set eg. language, power save mode,
and what screen to display at startup.
In addition, information about the version of the app and
other data is displayed.
If you need to reset to factory defaults, tap “Clear All
Settings”.

In the following, “Control” is described in more detail.
12 / 20

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Control - overview and adjustment of temperature
At the bottom is the cooktop with the 2 zones. Here you
can see and set the desired temperature. Clicking on the
zone selects this - and the top half then shows
information about this zone.
The red number indicates power level set on the cooktop
right now. There is a timer function to switch off the
cooking zone automatically. Press the plus sign to open
“place cookware”.





In the upper part of the screen you can swipe left and right to switch to other views:
Graph - data on temperature and energy consumption
The graph shows the energy supply and the
cooking temperature of the last 15 minutes.
Blue shows the temperature
Orange shows the power / watts (W)
At the bottom you can see the time at
which the measurement was made.


Recipes
Under "Recipe" you can find step-by-step guidance for dishes. The app
controls the process by setting the correct temperature and time
interval. New recipes will be added to the app in the future. Press the
green buttons to activate the individual steps and follow the
instructions.
 
13 / 20

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Maintenance and cleaning

WARNING! Risk of damage to the appliance.
The electronics in the cookware are not completely waterproof and should therefore be
treated with care during cleaning. Both the Ztove cooktop and the handle of the cookware
cannot withstand dipping in water or the dishwasher. It is therefore recommended that the
cookware handle is not soaked when cleaning.
Cleaning the cooktop
●Turn off the appliance and allow it to cool before cleaning.
●Make sure that no water enters the appliance during cleaning.
●Sharp and abrasive cleaners damage the appliance and should not be used.
●Clean the appliance after each use and remove any residue with water and detergent.
Also remove any detergent residue.
●Scratches or dark spots in the glass ceramic cannot be removed, but do not affect
the operation of the appliance.
●Clean the appliance with a damp, soft cloth. Use if necessary. some dishwashing
soap. Do not use abrasives, solvents or metal objects.
How to remove coatings and burnt residue on the cooktop 
1. Sugary foods, plastics and residues of aluminum foil must be removed as soon as
possible.
2. The remains of lime or water, grease splashes etc. must be removed when the
appliance has cooled down. Use if necessary a cleaning agent designed for glass
ceramics or stainless steel.
3. Make use of a scraper intended for the purpose (not included with the appliance).
Insert the scraper obliquely against the glass ceramic and remove any residue by
moving the blade across the surface. Then wipe the appliance with a damp cloth and
some detergent. Finish wiping with a clean cloth.
Cleaning the cookware
Clean the cookware as soon as possible after use. Hand wash with a soft brush and
dishwashing detergent. Do not dip the handle. Never use metal tools or steel wool. Possibly.
lime remnants in the pot are most easily removed with vinegar or a little liquid descaler for
domestic use.

 
14 / 20

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Replacing the cookware battery
In the app under the "devices" tab you can see the remaining capacity of the battery next to the
cookware (as a percentage).
If the lamp in the handle does not light when moving or the app indicates that the battery has
run out of power, it is replaced by the following procedure:
1) Use a coin to unlock the battery cover by turning left.
2) Turn the handle over, drop the battery into your hand and insert a new battery.
3) Insert the battery cover and screw to the right with the coin.

Note: When replacing the battery only use a CR2032 battery from a well known brand.
Using the cooktop without the Ztove app
It is possible to use the cooktop as any other induction cooktop (ie without the Ztove app). If
you wish to do so, please follow the instructions below:
WARNING! Risk of damage to the appliance.
If the Ztove app is not used, do not use the Ztove cookware on the cooktop. Use only
ordinary cookware intended for induction when the Ztove app is not in use.
The same safety instructions apply as described in the section on safety.
 
15 / 20

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

The functions of the control panel are
described below.

Dashboard overview
No.
Function
Display
shows:
Explanation:
1
To turn the cooking zones
on or off
Nothing if
turned off
Press the button to turn both
cooking zones on or off.
2
To turn the child lock on /
off (hold for 4 seconds).

When the child lock is on, the
buttons are off. Deactivate the child
lock to operate the cooktop again.
3
To turn on the Booster.

The booster (2200W) can only be
activated in one of the cooking
zones at a time and will
automatically shut off after 10
minutes.
4
Display for power levels.


Power levels 
If shown, it means the cooking
zone is off but still warm (residual
heat).
5
Timer control lamps for
the cooking zones.


6
Timer-display: 00-99
minutes.

Unsuitable or too small cookware or
no cookware is on the cooking zone.
7
Use to increase
or decrease the timer
setting.
Set time in
minutes 00-99
First press and then use 
to set the timer.
8
To increase power levels.
The current
power levels

Use to increase of decrease
power levels.
9
To enable STOP+GO
function.

While STOP + GO is activated, heat is
only activated at the lowest stage.
16 / 20

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Disposal
- Contact your recycling center for information on how to properly dispose of the
appliance. If in doubt, contact Ztove.
- Disconnect the plug.
- Cut the power cord near the appliance and dispose of it separately.
Warranty information
Ztove DUO is covered by a warranty for up to 24 months from the date of purchase.
The warranty covers defects in the product caused by manufacturing or material defects.
This warranty applies only when used in accordance with this manual.
The warranty does not cover:
- Normal wear.
- Deliberate or negligent damage.
- Damage caused by chemical or electrochemical reaction, rust, corrosion or water
damage.
- Consumables, including batteries and lamps.
- Cosmetic defects that do not affect the normal use of the product, including any
scratches and possible color differences.
- Accidental damage caused by foreign bodies or substances or when cleaning.
- Damage to the following parts: ceramic glass, cabinets, accessories, non-stick
coating. Unless it can be shown that such damage is due to production defects.
- Repairs not performed by our designated service provider and/or authorized service
partner, or where unoriginal parts have been used.
- Transport damage.
Contact information
Ztove ApS
Landbrugsvej 10
DK-5260 Odense S
Phone: [phone]
Website: http://www.ztove.com
E-mail: [email protected]
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
Technical information
Nameplate:

Connected load: 230 V 50 Hz 10 A 2200 W
EU Compliance Statement
1. Product name: Ztove EZ2
2. Name and address of manufacturer:
Ztove ApS
Landbrugsvej 10
DK-5260 Odense S
Denmark
3. This Declaration of Conformity is made by the manufacturer and is his responsibility.
4. Product reference:

The Ztove EZ2 consists of 3 parts: the cooktop, the pot, the pan. And the Ztove app is
used on the user's own iPad or Smartphone (iOS or Android)
5. The product in paragraph 4 (described in this manual) complies with relevant EU
harmonized standards and directives, including:
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
Safety
DIN EN 60335-1 Household and similar electrical appliances - Safety - Part 1: General
requirements

DIN EN 60335-2-6 Household and similar electrical appliances - Safety - Part 2-6:
Particular requirements for stationary cooking ranges, cooktops, ovens and similar
appliances
EMC
EN 55014-1 Electromagnetic compatibility - Requirements for household appliances,
electric tools and similar apparatus - Part 1: Emission

EN 55014-2 Electromagnetic compatibility - Requirements for household appliances,
electric tools and similar apparatus - Part 2: Immunity - Product family standard
EN 61000-3-3 Electromagnetic compatibility (EMC) – Part 3-3: Limits – Limitation of
voltage changes, voltage fluctuations and flicker in public low-voltage supply
systems, for equipment with rated current ≤ 16 A per phase and not subject to
conditional connection.
Radioactive emission
DS/EN 300 328 V2.1.1:2016 Wideband transmission systems; Data transmission
equipment operating in the 2,4 GHz ISM band and using wide band modulation
techniques; Harmonised Standard covering the essential requirements of article 3.2
of Directive 2014/53/EU
Environment
2011/65/EC EU Directive on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS)


Signed on behalf of Ztove ApS
Odense 2019-03-01
Peter Favrholdt, CEO


________________________________ 
19 / 20


Troubleshooting
Problem
Solution
The Ztove cooktop shows 9 on the control
panel - why doesn’t the cookware get hot?
The temperature can only be controlled in the
Ztove app's "control" tab, where the slider is
used to set the desired temperature. It is not
possible to control the heat on the control
panel of the cooktop.
Why can’t I find my cookware in the overview?
If it is not possible to see the cookware in the
overview, it may be because the cookware is
not activated. The cookware must be tilted /
shaken lightly to be activated.
The cooktop display shows F / H and nothing
happens!
If the cookware is removed from the cooktop
for approx. 2-10 seconds, the cooktop will
display error message. (F). The error message
stops after a few seconds when the cookware
is placed on the zone.
‘F’ is showing?
If the cookware is removed from the cooktop
for approx. 2-10 seconds, the app will display
an error message in the form of an "F" on the
control page. The error message stops after a
few seconds when the cookware is placed on
the zone.
What do I do if the app, cooktop, or cookware
won't connect or work properly?
In case of errors, try to fix the problem by
switching off the cooktop control panel,
closing the app and starting over. If the error
has not been resolved, contact Ztove.
+ numbers are displayed in the control
panel display
In case of errors, try to fix the problem by
switching off the cooktop control panel,
closing the app and starting over.
Next, try unplugging the appliance and wait for
the cooktop to cool before reconnecting. If the
error has not been resolved, contact Ztove.
My cooktop hums / noises / whistles during
use?
When a cooking zone is switched on, it can
hum / noise / whistle. It is typical of induction
technology and it does not affect function or
durability.

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