ZyXEL Communications Prestige 2602R Series User manual

Prestige 2602R Series
ADSL VoIP IAD
Quick Start Guide
Version 3.40
2/2005

Prestige 2602R Series Quick Start Guide
2
Overview
The Prestige P2602R ADSL VoIP IAD (Integrated Access Device) is an ADSL router with two phone ports for
Voice over IP (VoIP) calls.
See the User’s Guide for more information on all features.
The following figure shows your Prestige (A) connected to the Internet.
1 Hardware Connections
You need the following before you start:
Note: You may need your Internet access and voice account information.
Prestige Computer Telephone Power Adaptor
Ethernet Cable Telephone Cable

Prestige 2602R Series Quick Start Guide
3
Do the following to make hardware connections for initial setup.
1DSL: Connect the Prestige to a telephone jack using the included telephone wire.
2LAN: Use an Ethernet cable to connect a computer or external hub to the LAN port for initial configuration
and/or Internet access.
3 Phone 1-2: Connect one or more analog telephones to these ports using telephone wires. These are FXS
(Foreign Exchange Station) ports.
4POWER:Use the included power adaptor to connect this power socket to an appropriate power source.
After you've made the connections, set the power switch to the "ON" side to turn on the Prestige.
The PWR/SYS LED flashes during system startup and stays on after the system self-tests are successful. The
LAN and DSL/PPP LEDs turn on if the LAN and DSL ports are properly connected (they flash when sending
or receiving data). See your User's Guide for detailed LED descriptions.
2 Initial Configuration
You may configure the Prestige for Internet access in any one of these ways:
• Zero Configuration

Prestige 2602R Series Quick Start Guide
4
•Web Configurator Internet Access Wizard
2.1 Zero Configuration
Launch your web browser and
navigate to any web site (for
example, www.zyxel.com). The
Prestige automatically detects
and configures your Internet
connection. This may take about
two minutes.
If you have a PPPoE or PPPoA
connection, a screen displays
prompting you to enter your
Internet account information.
Enter the username, password and/or service name exactly as provided. Click Apply.
Note: Zero Configuration can only automatically configure the device for Internet access if you are
using PPPoE, PPPoA or ENET ENCAP encapsulation with a dynamically-assigned IP address
from your ISP.
If you’re not using these Internet access settings, then use the web configurator Internet Access
Wizard to manually configure the device.
If you want to set up a SIP account for VoIP calls, you should also configure the voice
configuration wizard screen (see Section 2.2.2 on page 7) or the Voice screen under Advanced
Setup.
2.2 Accessing the Web Configurator
1Launch your web browser. Enter 192.168.1.1 as
the web site address.

Prestige 2602R Series Quick Start Guide
5
Note: If you do not see the next screen, then please read Section 3.1 on page 10.
4In the Site Map screen, click Wizard Setup.
2.2.1 Internet Access Setup
Note: Enter the Internet access information given to you by your ISP exactly in each wizard screen and
then click Next to continue or click Back to return to the previous screen.
Screen information is not saved when you click Back.
2Click Login (the default password 1234
is already entered).
3Type a new
password
(retype it to
confirm) and
click Apply.
You then see
the main web
configurator
screen

Prestige 2602R Series Quick Start Guide
6
1From the Mode drop-down list box, select Routing (default) if you want to use routing features such as
NAT.
2The next wizard screen varies depending on the Encapsulation you chose in the first wizard screen. From
the Network Address Translation drop-down list box, select SUA Only if you have one public IP address,
Full Feature if you have more than one public IP address (for translation) or None to disable NAT.
•PPPoE
Select Connect
on Demand
when you don't
want the
connection up
all the time and
specify an idle
time-out period
(in seconds) in
the Max. Idle
Timeout field.
Select Nailed-
Up Connection when you want your connection up all
the time. The Prestige will try to bring up the
connection automatically if it is disconnected.
•ENET
ENCAP

Prestige 2602R Series Quick Start Guide
7
Note: You will only see the next two screens in Routing mode.
2.2.2 Voice Configuration
3Fill in the fields with information from your voice service provider. Leave the default settings in fields for
which no information was provided (except if otherwise specified).
Note: You should have a voice account already set up.
This screen configures SIP account 1. Use the VoIP screens to configure SIP account 2.
If you have a SIP account like 1234@VoIP-
provider.com,“1234” would be the SIP Number
and “VoIP-provider.com” would be the SIP Service
Domain.
REGISTER Server Address/Port: If you have no
registrar server information, copy what you
entered in the SIP Server Address/Port fields.
Caller ID: If you want to show identification
information when you make VoIP calls, select
Send Caller ID.
• PPPoA • RFC1483

Prestige 2602R Series Quick Start Guide
8
2.3 Speed Dial Configuration
Click Voice in the navigation panel and then Speed
Dial to display the following screen.
Speed dial provides shortcuts for dialing frequently
used (VoIP) phone numbers.
You can use speed dial entries for peer-to-peer calls
or SIP numbers that use letters.
Select a speed dial key combination.
Enter the SIP number of the party you will call and a
name to identify them.
Select Use Proxy if calls to this party use your SIP
account.
Select Non-Proxy (Use IP or URL) if calls to this
party use a different SIP server or go directly to the
callee’s VoIP phone (peer-to-peer). Enter the SIP
server’s or the party’s IP address or domain name.
Click Add.
4Verify your
LAN, WAN and
SIP settings.
To change the
LAN settings,
click Change
LAN
Configuration;
otherwise click
Save Settings
to save the
configuration
and go to the
final wizard
screen. If you
change the
Prestige’s LAN
IP address,
you must use the new IP address if you want to
access the web configurator again.
5Click Save Settings in the screen shown in step
4 to go to the final wizard screen. The Prestige
automatically tests the connection to the
computer(s) connected to the LAN port. To test
the connection from the Prestige to the ISP, click
Start Diagnose. Otherwise click Return to Main
Menu to go back to the main screen.

Prestige 2602R Series Quick Start Guide
9
2.4 Make Calls Through the Internet
When the VoIP LED turns on, your SIP account is registered successfully. Dial a numerical SIP number (like
“12345” for example) on your phone’s keypad.
Use speed dial entries for peer-to-peer calls or SIP numbers that use letters. Dial the speed dial entry on your
telephone’s keypad.
Use your voice service provider’s dialing plan to call regular telephone numbers.
3 Troubleshooting
PROBLEM CORRECTIVE ACTION
None of the LEDs turn
on when you connect
the Prestige’s power.
Make sure that you have the correct power adaptor connected to the Prestige and an
appropriate power source. Make sure that the power source is turned on. Check all cable
connections.
If the LEDs still do not turn on, you may have a hardware problem. In this case, you
should contact your local vendor.
Cannot access the
Prestige from my
computer.
Check the cable connection from your computer to the Prestige.
Make sure your computer’s IP address is in the same subnet as the Prestige’s IP address
(see Section 3.1 on page 10).
Make sure your computer’s Ethernet adapter is installed and functioning properly.
If the Prestige’s IP address has changed, then enter the new one as the URL.
Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later with JavaScript
enabled.
Make sure you enter the password correctly (the field is case sensitive).
If you’ve changed the Prestige’s password and forgotten it, use the RESET button. Press
the button in for about 10 seconds (or until the PWR/SYS LED starts to blink), then
release it. It returns the Prestige to the factory defaults (password is 1234, LAN IP
address 192.168.1.1 etc.).
Cannot access the
Internet.
Verify the Internet connection settings in the wizard. Make sure you entered the correct
user name and password if you are using PPPoE or PPPoA.
There is no dial tone. Check the telephone connections.
You can test the telephone wire by using it to connect a telephone to a regular telephone
outlet and checking for a dial tone.

Prestige 2602R Series Quick Start Guide
10
3.1 Set Up Your Computer’s IP Address
This section shows you how to set your Windows NT/2000/XP computer to automatically get an IP address.
This ensures that your computer can with your Prestige. Refer to your User’s Guide for detailed IP address
configuration for other Windows and Macintosh computer operating systems.
1In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.
2In Windows XP, click Network Connections. In Windows 2000/NT, click Network and Dial-up
Connections.
3Right-click Local Area Connection and then click Properties.
4Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.
5The Internet Protocol TCP/IP Properties screen opens
(the General tab in Windows XP).
6Select the Obtain an IP address automatically and
Obtain DNS server address automatically options.
7Click OK to close the Internet Protocol (TCP/IP)
Properties window.
8Click Close (OK in Windows 2000/NT) to close the Local
Area Connection Properties window.
9Close the Network Connections screen.
Viewing Your Product’s Certifications
1Go to www.zyxel.com.
2Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
3Select the certification you wish to view from this page.
Cannot make voice
calls.
Make sure you have the wizard screens properly configured.
You can also check the Prestige’s IP addresses and VoIP status in the Maintenance
Status screen.
If the VoIP settings are correct, use speed dial to make peer-to-peer calls. If you can
make a call using speed dial, there may be something wrong with the SIP server, contact
your voice service provider.
PROBLEM CORRECTIVE ACTION