ZyXEL Communications FMT3211 User manual

www.zyxel.com
FMT3211
UMTS Small Cell CPE
Edition 1, 05/2013
Copyright © 2013 ZyXEL Communications Corporation
User’s Guide

2
Safety Warnings
GENERAL: Please read this Getting Started Guide carefully before using FMT3211. The
FMT3211’s purpose is to provide improved mobile signal
coverage inside a building.
Do not use this device for any other purpose, as doing so may be dangerous.
PLACEMENT: The FMT3211 and all its components (including cables and power adaptor)
should be placed in a dry, indoor area, at elevated heights such as on top of shelves,
cabinets, etc. It should be kept away from any wet or damp environments; such as
kitchens, bathrooms, laundry rooms or any other areas with exposure to moisture, sprays,
drips, or running water. For the safety of stored data, it should not be placed near
magnetic devices such as audio or video tapes, diskettes or credit cards. While in service,
the antenna should not be next to any another antenna or transmitting device.
MEDICAL DEVICES: The FMT3211 contains a radio transmitter similar to other residential
radio transmitters. Medical devices such as pacemakers and hearing aids may be affected,
unless precautions are taken, when using this device. Please contact your General
Practitioner for additional safety guidelines.
COMPLIANCE WITH APPLICABLE EXPOSURE LIMITS:The FMT3211 has a radio emission level well
below regulatory limits for public exposure to radiofrequency emissions. It thus complies
with the European Recommendation 1999/519/EC of 12 July 1999.
The European standard EN 50385 specifies the conditions for compliance with regulatory
limits for public exposure; in particular in the limiting case where the user would be located
at less than 20 cm of the unit in operation, the Specific Absorption Rate (SAR) must be
less than 2 W / kg.
The FMT3211 has a Specific Absorption Rate (SAR) of 0.088 W /Kg, is compliant with EN
50385 even when it is in this maximum power and in the immediate vicinity of the human
body.
EMERGENCY: The FMT3211 does not operate during instances of power loss. To make
emergency calls, please use a mobile or land line phones
.
POWER SUPPLY: Ensure that the voltage specified corresponds to the power socket to
which you connect it. In case of power loss (and therefore loss of service), all mobile
calls, including emergency calls, will be redirected automatically to the default mobile
(carrier) network. If you have no mobile network coverage and need to make an
emergency call, please use a land line. In case of a thunderstorm, please disconnect
the device to avoid damaging
it. For safety reasons, only service technician’s skills
can open the device.
CE MARKING: The CE marking of the FMT3211 certifies that this product meets the basic
requirements of the European Parliament and Council directive
1999/5/ CE on
telecommunications terminal equipment regarding; safety and health of users and
electromagnetic i n t er f e re n c e. For the declaration of compliance, please consult:
http://ec.europa.eu/enterprise/sect ors/rtte/documents/
DISPOSAL &RECYCLING: To facilitate disposal and/or recycling, please respect the sorting
rules of your country or region for this kind of device. European regulations require the
disposal of this device at sales points or at designated collection points such as drop-off
centers,
etc.

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Contents
Welcome...................................................................4
Unpacking Your FMT3211......................................5
Overview of the FMT3211.......................................6
FMT3211 Back Panel...............................................7
Quick Setup..............................................................8
Final Checks & Making Your First Call................12
Frequently Asked Questions (FAQ).......................14
Troubleshooting .....................................................16
Legal Information...................................................18

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Welcome
The FMT3211 provides enhanced mobile voice and data service within
the building. It delivers high quality voice calls and faster, more reliable
mobile data service.
The FMT3211 connects to your broadband Internet service to deliver
extended indoor mobile network coverage. The in-building mobile
phone connectivity, signal quality, and data bandwidth will greatly
improve, especially if the building is in a remote area or out of adequate
mobile phone tower range.
Inside this packaging you will find: the FMT3211, an Ethernet cable, a
stand and an AC power adaptor. The FMT3211 has a zero touch set-up
process. Just install as detailed in this guide and it connects to your
mobile phone automatically whenever your phone is within range.
Before you begin you need to make sure you have the following:
• High Speed Internet service and an available Ethernet LAN port on
your router.
• An available power socket or electrical outlet.

5
Unpacking Your FMT3211
User’s Guide (this
document) FMT3211 AC Power Adaptor
Stand Wall Mounting Kit:
Cheese Screws (2)
Wall Anchors (2)
Ethernet Cable

6
Overview of the FMT3211
Status Indicators
Status indicators only become visible when the FMT3211 is powered
and the appropriate feature is operational. See the Troubleshooting
section on page 16 for the detailed indicator behaviors.
Power - Power status of the FMT3211.
Red: the FMT3211 is powered on
Red Flashing: a configuration problem has been detected; see
Troubleshooting section
Internet - Status of the IP link and network.
White: connected to the network
White Flashing: connection in progress
Small Cell Service - Availability of the small cell services.
White: the FMT3211 is ready for use
Orange: service failure; see Troubleshooting section
Small Cell Use - Status of the system (calls or internet
connections in progress).
White: one or more active users
White Flashing: maximum number of eight concurrent users
reached

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FMT3211 Back Panel
The Ethernet port status
indicator LEDs will turn
off after 60 seconds to avoid
light pollution.
LAN2 Port
(connect to 3rd party device,
such as a computer if required)
LAN1 Port
(connect to high speed internet)
Reset / switch off Button: Press one time to reset the product.
Press 10 seconds and release to switch off the product.
Power

8
Quick Setup
Installing the FMT3211 is simple and can be completed within 5 to 20
minutes. The following instructions will guide you through the Quick
Setup process.
1. Find a central location in your building or office to install the device.
The FMT3211 emits a radio signal similar to a Wi-Fi router. The quality of
the coverage you will experience depends on where the device is
located and it should be placed:
• In a central area of your building.
• As high as possible; on top of tall furniture, shelves, cabinets, etc.
To improve coverage the following should be avoided:
Installing near other radio transmitters
Installing near metallic devices such as radiators
Installing near a window
2. Device placement:
The FMT3211 should be placed free standing on a flat sturdy surface.

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First, power up your DSL router. Connect the Ethernet cable to an
available Ethernet port on your DSL/Cable router.
Then connect the other end of the Ethernet cable to the FMT3211 LAN1
port. Connect the power adaptor cable into the jack named Power, and
then plug the power adaptor to an AC socket.
After a few seconds the Power status indicator lights up, and the
Ethernet port status indicators on both the FMT3211 and the DSL/Cable
router should light up green (flash green). After 60 seconds the Ethernet
port status indicator light on the FMT3211 will automatically shutdown.

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For free standing installation, place the FMT3211 in the stand as shown.
3. Broadband Connectivity:
After approximately two minutes, the FMT3211 Internet status
indicator will begin to pulse.
4. Automatic Software Update:
After the device establishes a broadband connection to your Internet
Service Provider (ISP), the FMT3211 automatically updates its software.
This process takes about 15 minutes and the Internet status
indicator pulses during this period.
After the device retrieves its software update package, it reboots
automatically.
During reboot, the Power status indicator is on.
5. Auto-configuration: