ZyXEL Communications X6004 User manual

Copyright © 2007. All rights reserved.
X6004
IP PBX
Quick Start Guide
Version 1.00
9/2007
Edition 1
DEFAULT LOGIN
LAN IP Address https://192.168.1.12
WAN IP Address https://172.16.1.1
User Name admin
Password 1234
CONTENTS
ENGLISH 2
DEUTSCH 24
ESPAÑOL 48
FRANÇAIS 70
ITALIANO 92
繁體中文 116
简体中文 137

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2
Introduction
An IP PBX is a telephone exchange device located at your company which sets up and
controls calls. This document covers configuring the X6004 for internal calls and outbound
calls to either the PSTN (Public Switched Telephone Network) or your ITSP (Internet
Telephony Service Provider).
This Quick Start Guide consists of the following sections:
Hardware
- page 3
1Installation
2Extension Slots - install a hard drive and voice interface cards for
connecting analog phones and direct connections to the PSTN or a
traditional PBX.
3Hardware Connections.
Configuration
- page 8
4Web Configurator Login
5Network Setup Wizard
6Setting up Extensions - create an authority group and create
extensions for internal communications. An authority group manages
telephone extensions.
7Create an Outbound Rule - create outbound rules and associate an
authority group to them. These rules specify which outbound trunk should
be used for outgoing calls.
8Outbound Groups (External Links) - configure the external links used
in outbound rules.
9IP Phone Registration and Making Calls - register IP phones and make
telephone calls.
PSTN
Internet
ITSP
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"See the User’s Guide on the included CD for information on all features of
the X6004.
1 Installation
The X6004 can be rack-mounted or installed on a desktop.
"For proper ventilation, allow at least 4 inches (10 cm) of clearance at
the front and 3.4 inches (8 cm) at the back of the IP PBX. Leave space
between X6004s if stacking.
1.1 Desktop Installation
1Set the X6004 on a smooth, level surface.
2If your X6004 comes with unattached rubber feet, attach them to each corner on the
bottom of the X6004.

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1.2 Rack-mounted Installation
1Align one bracket with the holes on one side of the X6004 and secure it with bracket
screws smaller than the rack-mounting screws. Similarly, attach the other bracket.
2After attaching both mounting brackets, position the X6004 in the rack by lining up the
holes in the brackets with the appropriate holes on the rack. Secure the X6004 to the
rack with the rack-mounting screws.
2 Extension Slots
This section shows you how to install a hard drive as well as the FXS and FXO interface
cards in the X6004.
FXO
FXO
FXS
FXS
PSTN

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FXS Interface Cards - The FXS interface cards connect analog phones to the X6004. The
FXS interface cards provide line voltage.
"NEVER connect your FXS ports to your PSTN line. This may damage your
interface card as well as the X6004.
FXO Interface Cards - The FXO interface cards connect to the PSTN or a traditional
PBX. FXO ports always point in the direction of the telephone company’s services.
2.1 Interface Card and Hard Drive Installation
See the User’s Guide for supported interface cards and hard drive specifications. In this
example, the hard drive and the interface card are referred to as expansion modules.
"Make sure the X6004 is turned off when installing or removing a hard drive
or extension cards.
"Ground yourself (by properly using an anti-static wrist strap for example)
whenever working with the device’s hardware or connections.
1Use a Phillips screwdriver to unscrew the thumbscrews and remove the protective
cover from the slot.
2Store the cover in a safe place in case you want to use it in the future.

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"Only the interface card is shown.
3Insert the expansion module by lining it up with the grooves inside the extension slot
and sliding it in.
4Push the expansion module into the extension slot. The expansion module front should
be flush with the front panel of the X6004.
5Use a Phillips screwdriver to securely tighten the thumbscrews in place.

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3 Hardware Connections.
1Use an Ethernet cable to connect the WAN port to your network. It is recommended to
connect the X6004 to a DMZ interface of your Internet security router.
2Use an Ethernet cable to connect the X6004 LAN port to your LAN.
"Inspect the labels on the FXS and FXO cards before making your analog
phone and PSTN connections. NEVER connect your FXS ports to your
PSTN line. This may damage the interface card as well as the X6004.
3Use telephone cables with RJ-11 connectors to connect analog phones to the FXS
interface card on the X6004.
4Use telephone cables with RJ-11 connectors to connect your existing PSTN (Public
Switched Telephone Network) outlet to the FXO interface card on the X6004.
5Connect one end of the supplied power cable or power adaptor to the power receptacle
on the X6004 and the other end to the appropriate power source.
3.1 LEDs
The PWR LED turns on and stays on when the X6004 is receiving power.
The SYS LED blinks during boot up and stays on when the X6004 is ready.
WAN LAN
FXS
FXS
FXO
ITSP
PSTN
FXO
FXS
DMZ

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"Boot up takes several minutes. You must wait until the SYS LED stops
blinking and is shining steadily before proceeding.
The WAN and LAN LEDs turn on when the ports detect an Ethernet connection (green =
10 Mbps, orange = 100 Mbps). They blink when data is being transmitted.
The SYS LED on an extension card turns on when the IP PBX detects that the card is
properly installed.
4 Web Configurator Login
You can use the LAN or the WAN port to connect to the X6004.
"Use Internet Explorer 6.0 or higher and ensure that you allow Javascript
and ActiveX to execute on Internet Explorer. (See the appendices in the
user’s guide for details.)
1Log in to the web configurator using HTTPS. If you are
connecting through the LAN port, go to https://
192.168.1.12 (default LAN IP address) or https://
172.16.1.1 (default WAN IP address).
"Click Yes in any security screens that pop-up during the login process.

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2Enter the default administrator
username (admin) and password
(1234) and click Login.
3You are prompted to change the
administrator username and
password. Change your login
credentials, write down the new
password and put it in a safe place.
Click Apply to proceed to the Network
Setup Wizard.

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5 Network Setup Wizard
The wizard opens automatically the first time you log in.
"When using the wizard, click the Next button to proceed to the next screen
or click the Back button to return to the previous screen.
1Configure the WAN settings for the
X6004 as provided to you by your
ISP or network administrator. The
WAN interface serves as a gateway
to your ITSP and peer IP PBX as well
as a SIP server address for remote
IP phones connecting to the X6004.
This screen changes depending on the
encapsulation.
2Configure the LAN IP address and
subnet mask of the X6004.

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3Check your settings and click Finish
to apply them and close the wizard.
"If you changed the IP
address on the X6004, you
must log in again with the
new IP address.
6 Setting up Extensions
You must create extensions for the IP phones and analog phones connecting to the
X6004.
• SIP extensions are for IP telephones that communicate with the X6004 via the LAN or
WAN port.
• FXS extensions are for analog phones that communicate with the X6004 via an FXS inter-
face card.
6.1 Create Extensions for IP Phones
1Log into the X6004 and click the
wizard icon ( ).

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2Select Add Extension.
3Select SIP Extension (SIP Phone).
4Click Create a New Authority
Group.
An authority manages a set of
extensions. All extensions in an
authority group have the same
privileges.
You must create at least one authority
group.

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5Fill in the fields to create an authority
group and click Create.
•Machine ID - Leave this field at
default. This preconfigured name iden-
tifies the X6004.
•Authority Group Name - Assign a
unique name to the authority group.
Use alphanumeric characters a-Z, 0-9;
spaces are not allowed. Click Check to
make sure that this name is available
(not yet assigned).
•Description - this field is optional.
6Fill in the fields to create a SIP
extension for a SIP IP phone.
•Authority Group - leave this at default
(this is the authority group you created
in step 5).
•Extension Number - assign a 1 to 20
digit extension number for an IP
phone.
•Web/IVR/VM Pin Code - assign a
numeric password (4 to 8 digits) for this
extension. This is used for features
such as accessing voice mail and
using the web phone.
•Description - this field is optional.
•Authentication - The username and password are used when registering an IP phone with
the X6004.
•Username - Use up to 32 alphanumeric characters, spaces are not allowed.
•Password - Select Customization and enter up to 32 alphanumeric characters, spaces
are not allowed.

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7Check the information.
• To create additional extensions, click
Add another Extension.See steps
3- 7in this section to add additional
extensions for IP phones or see sec-
tion 6.2 if you want to add extensions
for analog phones.
• Click Finish if you want to exit the
extension wizard.
6.2 Create Extensions for Analog Phones
"You must have an FXS interface card already installed on the X6004. See
section 2for more information.
1Log in to the X6004 and click on the
wizard icon ( ).

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2Select Add Extension.
3Select FXS Extension (Traditional
Phone).
4Fill in the fields to create an
extension for an analog phone.
•Authority Group - leave this at default
(this is the authority group you created
in step 5of section 6.1).
•Extension Number - assign a 1 to 20
digit extension number for an analog
phone.
•Interface - select the physical port to
which this telephone is connected. In
our example (Slot C, Port 1), “C” refers
to the label of the extension card slot
on the X6004 and “1” refers to the port
on the FXS interface card that the ana-
log phone is connected to (see the figure on page 7).

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•Web/IVR/VM Pin Code - assign a numeric password (4 to 8 digits) for this extension. This
is used for features such as accessing voice mail and using the web phone.
•Description - this field is optional.
5Check the settings.
• Click Add another Extension and
repeat steps 3- 5in this section to
add additional extensions for analog
phones. Go to section 6.1 to add
more extensions for IP phones.
• Click Finish to exit the wizard.
7 Create an Outbound
Rule
An outbound rule allows the telephones on your network to make external calls. Outbound
rules are comprised of information about connections to the outside world and dial
conditions. Connections to the outside world can be links to the PSTN, ITSP or trusted
peer connections. Dial conditions are strings of digits that identify which calls match the
outbound rule.
1Click on the wizard icon ( ).
2Select New Outbound Rule (LCR).

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"You must have at least one external connection set up to make external
calls.
3Click Create a new OG (Channel).
•AnOG (Outbound Group) is an exter-
nal connection.
Go to the following sections for
information on creating OGs:
•FXO Trunk on page 20.
•SIP Trunk on page 21.
•Trusted Peer on page 22.
"After you set up an OG you can continue with the outbound rule
configuration.
4Fill in the fields to create the
outbound rule.
•Name - Give this rule a meaningful
name, for example “PSTN” if this out-
bound rule is a PSTN connection.
•Description - this field is optional.
•Max. Call Time - leave this field blank
to not set any time limits on outgoing
calls via this connection.
• Specify which external connection(s)
this outbound rule should use and their
priority. Highlight a connection in the
Channel Pool column and click the
right arrow icon to move it to the
Selected Channel column. Highlight a connection in the Selected Channel column and
click the up (or down) arrow icon to promote (or lower) its priority.

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5Setup the number you dial to use this
external link.
•Dial Condition - Enter a number fol-
lowed by a period. For example,
enter 0., if you want users to dial a
zero to use this external link. Any
number that begins with a zero will
use this external link to make a call.
Note: A period (.) is a wild card entry.
•Number Test - Enter a number and
click => to see if the number matches
the dial condition. An Oappears after
the field if a test is successful and an
xappears if the test fails (the number
dialed does not match this rule).
•Dialed Number - These fields specify any manipulation to apply to the dialed number
before it is routed to the external line.
•Offset - specify how many initial digits the X6004 should strip off the beginning of
the number.
•Length - specify whether the number dialed should be limited in length. If you set a
limit, the X6004 cuts off the numbers which extend beyond the limit.
•Prefix - specify a number to add at the beginning of the dialed number.
•Postfix - specify a number to add at the end of the dialed number.
6Specify which authority groups use
this outbound rule. Highlight an
authority group in the Authority
Group Pool column and use the right
arrow icon to move it to the Matched
Authority Group column.

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7Check the configuration settings.
Click Finish to close wizard.
8 Outbound Groups
(External Links)
The following sections describe how to configure external links that you use in the IPPBX
X6004 Setup Wizard. External calls can be made via the following external links:
•FXO Trunk - connections to the PSTN. See section 8.1.
•SIP Trunk - connections to your ITSP. See section 8.2.
•Trusted Peer - connections to peer SIP servers. For example, another X6004 at a branch
office. See section 8.3.
"You must have an FXO interface card already installed on the X6004 to
create a direct connection to a PSTN (see section 2).

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8.1 FXO Trunk
1Select FXO Trunk (PSTN).
2 Machine ID - Leave this field at
default. This preconfigured name
identifies the X6004.
3 Group Name and Description -
Name this connection. Use
alphanumeric characters; spaces are
not allowed. The Description is
optional.
4 Available Trunk > Used Trunk -
Highlight the FXO port associated
with this PSTN connection and click
the right arrow to move it to the Used
Trunk column.
5Click Create.
After creating your external connection,
you can continue with step 4on page
17.
5
4
3
2
1