ZyXEL Communications Prestige 100IH User manual

Prestige 100IH
ISDN Router
User's Guide
Version 2.41
Feb 2000
ZyXEL
TOTAL INTERNET ACCESS SOLUTION

P100IH ISDN Router
Declarations i
Copyright
Copyright © 2/2/2000 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a
retrieval system, translated into any language, or transmitted in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent rights nor the patent rights of others.
ZyXEL further reserves the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of
their respective owners.
The declarations of CE marking:
The Prestige 100 and 100IH has been approved for connection to the Public Switched Telecommunication
Network using interfaces compatible with ITU-TSS recommendation I.420 (Basic Rate ISDN user access).
The Prestige 100 and 100IH comply with the following directives:
The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the laws of the member states
relation to Electro Magnetic Compatibility. (EMC Directive).
Council Directive 91/263/EEC of 29 April 1991 on the approximation of the laws of the Member States
concerning telecommunication terminal equipment. (The Telecom Terminal Equipment Directive).
93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC and 92/31/EEC. (Marking
Directive).
The Council Directive 92/31/EEC of 28 April 1992 amending directive on the approximation of the laws of
the member states relating to Electro Magnetic Compatibility.
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials
or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period,
and upon proof of purchase, should the product have indications of failure due to faulty workmanship
and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components
without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the
product or components to proper operating condition. Any replacement will consist of a new or re-

P100IH ISDN Router
ii Declarations
manufactured functionally equivalent product of equal value, and will be solely at the discretion of ZyXEL.
This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of
God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This
warranty is in lieu of all other warranties, express or implied, including any implied warranty of
merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect
or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty
Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It
is recommended that the unit be insured when shipped. Any returned products without proof of purchase or
those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer
will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other
return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

P100IH ISDN Router
Customer Support iii
Customer Support
If you have questions about your ZyXEL product(s) or desire assistance, please contact ZyXEL
Communications Corporation offices worldwide, in any one of the following ways. Our ftp sites are also
available for software and ROM upgrades.
EMAIL – Support Telephone Web Site
Method
Region EMAIL – Sales Fax FTP Site
Regular Mail
[email protected]om.tw
[e-mail]
[phone] www.zyxel.com
www.europe.zyxel.com
Worldwide
[e-mail] [phone] ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan.
[email protected]om [phone]
800-255-4101
www.zyxel.com
North
America
[e-mail] [phone] ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[email protected] [phone] www.zyxel.dk
Scandinavia
[e-mail] [phone] ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
[email protected] 0810-1-ZyXEL
0810-1-99935 www.zyxel.at
Austria sale[email protected] [phone] ftp.zyxel.at Note: for Austrian
users with *.at domain only!
ZyXEL Communications
Services GmbH.,
Thaliastrasse 125a/2/2/4,
A-1160 Vienna, Austria
[email protected] [phone]
0180-5213247
Tech Support hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
[e-mail] [phone]
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4, D-52146
Wuerselen, Germany.

P100IH ISDN Router
Table Of Contents v
Table of Contents
Customer Support .......................................................................................................................................... iii
Table of Contents.............................................................................................................................................v
List of Figures.............................................................................................................................................. viii
List of Tables.................................................................................................................................................xii
Preface ...........................................................................................................................................................xv
Chapter 1: Getting to Know Your ISDN Router.......................................................................................... 1-1
1.1 Features of the Prestige................................................................................................................ 1-1
1.2 Applications for Prestige 100IH .................................................................................................. 1-4
Chapter 2: Hardware Installation & Initial Setup ........................................................................................ 2-1
2.2 Prestige 100IH Rear Panel and Connections ............................................................................... 2-2
2.3 Additional Installation Requirements .......................................................................................... 2-3
2.4 Power On Your Prestige .............................................................................................................. 2-4
2.5 Navigating the SMT Interface ..................................................................................................... 2-5
2.6 Changing the System Password ................................................................................................... 2-7
2.7 Filename conventions .................................................................................................................. 2-7
2.8 General Setup............................................................................................................................... 2-8
2.9 ISDN Setup Menus ...................................................................................................................... 2-9
2.10 Ethernet Setup............................................................................................................................ 2-13
Chapter 3: Internet Access........................................................................................................................... 3-1
3.1 Factory Ethernet Defaults ............................................................................................................ 3-1
3.2 TCP/IP Parameters....................................................................................................................... 3-1
3.3 TCP/IP Ethernet Setup and DHCP .............................................................................................. 3-4
3.4 Internet Access Configuration ..................................................................................................... 3-7
Chapter 4: NAT ........................................................................................................................................... 4-1
4.1 Introduction.................................................................................................................................. 4-1
4.2 NAT Application ......................................................................................................................... 4-3

P100IH ISDN Router
vi Table of Contents
4.3 SUA (Single User Account) Versus NAT ....................................................................................4-4
4.4 SMT Menus..................................................................................................................................4-5
4.5 Configuring NAT .........................................................................................................................4-7
4.6 Examples ....................................................................................................................................4-15
Chapter 5: Remote Node Configuration.......................................................................................................5-1
5.1 Remote Node Setup......................................................................................................................5-1
Chapter 6: Remote Node TCP/IP Configuration..........................................................................................6-1
6.1 LAN-to-LAN Application ............................................................................................................6-1
Chapter 7: Dial-in Server Configuration ......................................................................................................7-1
7.1 Remote Access Server..................................................................................................................7-2
7.2 Default Dial-In Setup ...................................................................................................................7-3
7.3 Dial-In Users Setup ......................................................................................................................7-7
Chapter 8: Advanced Phone Services...........................................................................................................8-1
8.1 Getting Started..............................................................................................................................8-2
8.2 Setting Up Supplemental Phone Service ......................................................................................8-2
8.3 The Flash Key...............................................................................................................................8-2
8.4 Call Waiting .................................................................................................................................8-3
8.5 Three Way Calling .......................................................................................................................8-3
8.6 Call Transfer.................................................................................................................................8-4
8.7 Call Forwarding............................................................................................................................8-4
8.8 Reminder Ring .............................................................................................................................8-5
Chapter 9: Filter Configuration ....................................................................................................................9-1
9.1 About Filtering .............................................................................................................................9-1
9.2 Configuring a Filter Set ................................................................................................................9-4
9.3 Configuring a Filter Rule..............................................................................................................9-7
9.4 Applying a Filter and Factory Defaults ......................................................................................9-15
Chapter 10: Telnet Configuration and Capabilities....................................................................................10-1
10.1 About Telnet Configuration........................................................................................................10-1

P100IH ISDN Router
Table Of Contents vii
10.2 Telnet Under NAT..................................................................................................................... 10-1
10.3 Telnet Capabilities ..................................................................................................................... 10-2
Chapter 11: System Maintenance .............................................................................................................. 11-1
11.1 System Status............................................................................................................................. 11-2
11.2 Log and Trace ............................................................................................................................ 11-6
11.3 Diagnostic .................................................................................................................................. 11-9
11.4 Backup Configuration.............................................................................................................. 11-12
11.5 Restore Configuration.............................................................................................................. 11-13
11.6 Firmware Upload ..................................................................................................................... 11-14
11.7 Command Interpreter Mode..................................................................................................... 11-19
11.8 Call Control ............................................................................................................................. 11-19
11.9 Time and Date Setting ............................................................................................................. 11-23
Chapter 12: Call Scheduling...................................................................................................................... 12-1
Chapter 13: Troubleshooting ..................................................................................................................... 13-1
13.1 Problems Starting Up the Prestige ............................................................................................. 13-1
13.2 Problems With the ISDN Line................................................................................................... 13-2
13.3 Problems with the LAN Interface .............................................................................................. 13-3
13.4 Problems Connecting to a Remote Node or ISP ........................................................................ 13-3
13.5 Problems for Remote User to Dial-in ........................................................................................ 13-3
Appendix ........................................................................................................................................................A
Acronyms and Abbreviations .........................................................................................................................A
Index............................................................................................................................................................... C

P100IH ISDN Router
viii List Of Figures
List of Figures
Figure 1-1 Internet Access Application........................................................................................................1-4
Figure 1-2 LAN-to-LAN Connection Application.......................................................................................1-5
Figure 1-3 Telecommuting/Remote Access Server Application ..................................................................1-6
Figure 2-1 Front Panel Of P100IH ...............................................................................................................2-1
Figure 2-2 Prestige 100IH Rear Panel and Connections ..............................................................................2-2
Figure 2-3 Power-On Display ......................................................................................................................2-4
Figure 2-4 Login Screen...............................................................................................................................2-4
Figure 2-5 SMT Main Menu ........................................................................................................................2-6
Figure 2-6 Menu 23.1 - System Password....................................................................................................2-7
Figure 2-7 Menu 1 – General Setup .............................................................................................................2-8
Figure 2-8 Menu 2 – ISDN Setup for DSS1...............................................................................................2-11
Figure 2-9 ISDN Advanced Setup..............................................................................................................2-13
Figure 2-10 Loopback test..........................................................................................................................2-13
Figure 2-11 Menu 3 - Ethernet Setup .........................................................................................................2-13
Figure 2-12 Menu 3.1 - General Ethernet Setup.........................................................................................2-14
Figure 3-1 Menu 3.2 – TCP/IP and DHCP Ethernet Setup ..........................................................................3-4
Figure 3-2 Menu 4 – Internet Access Setup .................................................................................................3-8
Figure 4-1 How NAT Works........................................................................................................................4-2
Figure 4-2 NAT Application ........................................................................................................................4-4
Figure 4-3 NAT in the Main Menu ..............................................................................................................4-5
Figure 4-4 Applying NAT for Internet Access.............................................................................................4-5
Figure 4-5 Applying NAT to the Remote Node ...........................................................................................4-6
Figure 4-6 Menu 15 NAT Setup...................................................................................................................4-7
Figure 4-7 Menu 15.1 - Address Mapping Sets............................................................................................4-8
Figure 4-8 SUA Address Mapping Rules.....................................................................................................4-8
Figure 4-9 First Set in Menu 15.1.1 ...........................................................................................................4-10