2GOability Quest User manual

UserManual
Quest

1
YOU AND / OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND
THIS MANUAL BEFORE USE
General information
You have just purchased an 2GOability Quest power chair and we want to thank you
for the confidence in our 2GOability products. The Quest power chair is a quality
product.
The policy of 2GOability is to continually improve the quality and reliability of our
products. We reserve the right, therefore without prior notification, to alter this guide.
It is important that your guide for the use of the Quest power chair is read carefully.
The manual contains important information about the safe use and maintenance of
your Quest power chair. We recommend that you keep this guide, it is also your proof
of warranty and you will find it useful for referring to it at a later date.
The safety instructions in this guide are general guidelines that must be seen as broad
guidelines.
Your new 2GOability Quest power chair requires frequent maintenance, much of
which you can do yourself.
Caution!
In this guide you will find information and warnings. These are clearly identified by the
symbols below and the appearance of the text:
Tip
Information
Warning
To avoid personal injury, warnings must be followed

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Quest
Fill out the information on your authorized dealer below:
Company: …………………………………………………………………
Address: …………………………………………………………………
…………………………………………………………………
Telephone number: …………………………………………………………………
Fax number: …………………………………………………………………
Email address: …………………………………………………………………
Website: …………………………………………………………………

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1 IDENTIFICATION............................................................................................................ 4
2 GENERAL EXPLANATION CONCERNING YOUR POWER CHAIR ........................................ 5
2.1 COMPONENTS OF THE POWER CHAIR.......................................................................................5
2.2 GENERAL EXPLANATION OF THE FUNCTION AND POSSIBILITIES OF YOUR POWER CHAIR ...............5
3 SAFETY REGULATIONS................................................................................................... 6
3.1 GENERAL SAFETY REGULATIONS .............................................................................................6
3.2 WARNINGS FOR SAFE USE......................................................................................................6
4 INSTRUCTIONS FOR USE................................................................................................ 8
4.1 JOYSTICK .............................................................................................................................8
4.2 GETTING ON AND OFF .........................................................................................................10
4.3 FREEWHEEL MODE ..............................................................................................................11
4.4 INDICATORS .......................................................................................................................12
4.5 LOCKING /UNLOCKING THE POWER CHAIR ............................................................................12
4.6 CONTROL THROUGH TIGHT SPOTS ........................................................................................13
4.7 MOTOR BRAKING SYSTEM ....................................................................................................14
4.8 EMI /RFI.........................................................................................................................14
5 INSTRUCTIONS FOR USE AND MOUNTING OPTIONS ................................................... 16
5.1 TECHNICAL INFORMATION ...................................................................................................16
5.2 ARMREST ADJUSTMENTS ......................................................................................................17
5.3 SEAT ADJUSTMENTS ............................................................................................................18
5.4 FOOTPLATE ADJUSTMENTS ...................................................................................................19
5.5 JOYSTICK ADJUSTMENTS......................................................................................................19
5.6 (DIS)ASSEMBLY ..................................................................................................................21
6 TRANSPORT AND TRANSIT IN CAR............................................................................... 24
7 CARE AND MAINTAINANCE ......................................................................................... 25
8 PROBLEM ANALYSIS AND SOLUTIONS ......................................................................... 29
9 WARRANTY................................................................................................................. 30
9.1 WARRANTY APPLICATION.....................................................................................................30
9.2 WARRANTY DEFINITION ......................................................................................................30
10 GENERAL MAINTENANCE INSTRUCTIONS................................................................ 32

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Quest
1 IDENTIFICATION
Your Quest power chair is equipped with a unique serial number. You can find this
number on the frame of your Quest power chair. Below is an example of the frame
label on which you can find the identification number. Furthermore you will find the
explanation of the various data stored on the frame label listed below.
1. Production date Production date of the Quest power chair
2. Serial number The unique serial number. You must have this
number when making technical requests or if
warranty parts are required.
3. Maximum user weight The largest occupant weight allowed for protection
of both the Quest power chair and the user.
4. Type number This number indicates which model of Quest power
chair you have, again this is always required when
making technical calls.
5. Model name The model name of your Quest power chair.
6. Description Description of the design of your power chair.
7. Warranty This is the warranty period. Chapter 9 describes
your warranty terms and conditions in more detail.
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3
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2 GENERAL EXPLANATION CONCERNING YOUR POWER CHAIR
2.1 Components of the power chair
1
Joystick
7
Base
2
Basket
8
Battery pack
3
Foot plate
9
Seat
4
Front wheel
10
Armrest
5
Front fork
11
Backrest
6
Rear wheel
Your Quest power chair is equipped with a number of elements and parts. You should
know these before continue reading this manual. Designs and specifications may
change without prior notice.
2.2 General explanation of the function and possibilities of your power chair
The Quest power chair is equipped with multifunction brakes and stable wheels which
roll easily. The Quest power chair is especially developed so that it can be adjusted to
every individual user. Your Quest power chair is a medical equipment product and is
not a standard consumer product. You must follow this manual completely to ensure
good, optimal and safe use of your Quest power chair.
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Quest
3 SAFETY REGULATIONS
2GOability specifically disclaims responsibility for any body injury or property damage
which may occur during any use which does not comply with laws or ordinances. If
used correctly, the 2GOability Quest power chair is an utmost safe and stable
product, if the instructions for use as described in this manual are followed. However,
it is possible when the 2GOability Quest power chair is not used correctly, dangerous
situations may occur.
3.1 General safety regulations
Protect your 2GOability Quest power chair by checking it regularly. When a part of
your Quest power chair is not functioning properly, a dangerous situation could occur.
 Warning:
You must keep your Quest power chair in a good state to guarantee safe use.
3.2 Warnings for safe use
 Warnings :
Always operate your power chair with thought, care and safety;
Do not drive into curbs;
Never connect anything to the wheels;
The maximum weight capacity has been indicated on your power chair frame
label;
Unauthorized modification and or use of parts not supplied by 2GOability will
invalidate the warranty of this power chair and may lead to injury to the user
and or damage to the power chair;
Before using your power chair, always check if the brakes are working perfectly;
Do not let children play with or on your power chair;
Do not use the power chair when the brakes are not working;
All wheels must be in contact with the floor at all times during use. This will
ensure the power chair is properly balanced;
Do not turn your power chair suddenly at full speed;
Do not use your power chair when it is damaged or has any malfunction;
Do not attempt to use your power chair on an escalator. Always use an elevator;
Do not carry passengers under any circumstances;
Do not mount or dismount your power chair unless the brake is engaged;
Always make sure that the key switch is set to Off before mounting of
dismounting your power chair;

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Do not drive backwards with your power chair on an incline or across an uneven
surface;
Always make sure the seat is locked forward before operating your power chair;
Always come to a full stop before changing direction from forward to reverse or
from reverse to forward;
Do not operate your power chair where you could not safely or legally walk;
Do not climb ramps or curbs that exceed your power chairs capacity;
Always approach inclines straight on;
Never sit on your power chair when it is being transported;
Always fasten down your power chair securely with an approved tie-down
system while transporting your power chair;
Never operate your power chair if it is not functioning properly;
Always use caution when driving on soft or uneven surfaces such as grass and
gravel. Also use caution on decks where there is no railing;
Always cross streets at intersections and use crosswalks or the most direct
route, making sure that your path is clear and that you are visible to motor
traffic;
Never back up or down a step or curb;
Never drive your power chair up or down a step or curb that is higher than 3,5
cm;
Do not drive your power chair in icy or salted conditions;
Never drive on the roadway, except when you must cross the street;
Never operate your power chair while you are under the influence of alcohol;
Never sit on your power chair when it is in freewheel mode and on an incline or
decline;
Never place your power chair into freewheel mode without a trained assistant
present;
Do not disassemble the tire. If disassembly is required, have your authorized
2GOability dealer perform any necessary maintenance or repair;
Do not attempt to inflate the tires of your power chair. Your power chair is
equipped with foam filled flat free tires that do not require inflation;
Always check with your physician to determine if any of the medications you are
taking may affect your judgment and or your ability to operate your power chair.
Also check with your physician concerning your physical ability to operate a
power chair.

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Quest
4 INSTRUCTIONS FOR USE
Tip
Before turning on the power of your power chair, take note of your environment
and set your speed control accordingly. For indoor driving, we recommend that
you select the lowest speed setting. For outdoor driving, we recommend that
you select a speed setting at which you feel comfortable, safe and in control of
your power chair.
4.1 Joystick
On / off button
Push the on / off button to turn on the power of your power chair, see picture 1. The
10 LEDs will flash once and a number of LEDs will remain depending on the state of
the battery charge. Pressing the on / off button again will turn off the power of your
power chair, the LEDs will not lit.
The speed control buttons
These buttons provide you with a way to control the maximum speed of your power
chair. Push the Slower button repeatedly to set your chair’s speed to the slowest
setting. This is indicated by one lit LED section on the speed indicator scale. Push the
Faster button repeatedly to set your chair’s speed to its highest setting. This is
indicated by five LED sections on the speed indicator scale.
Battery Charge LED Array
/ Joystick display
On/Off Button
Horn Button
Speed Setting FASTER
Speed Setting LED Array
Speed Setting SLOWER
Joystick
Picture 1

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Joystick
The joystick controls the speed and direction of your power chair. When you are not
pushing on the joystick, or when you release the joystick, the joystick will
automatically return to the neutral position, the chair will decelerate, as the
electromagnetic brakes are applied, and come to a smooth stop.
Pushing the joystick away from the neutral position will move your power chair in the
direction that the joystick is pushed. The farther forward or backward you push the
joystick, the faster your power chair will go.
The joystick display
The joystick display is a multifunctional visual display. This display provides three types
of information:
On / Off status;
Battery charge level;
Fault diagnostics.
Battery charge level
The joystick LED array is composed of 10 LEDs:
Three: Red;
Four: Orange;
Three: Green.
When all 10 LEDs are lit continuously, there is a full charge on the batteries. As you
use your power chair and the batteries discharge, LEDs in the array will begin to turn
off in descending order. A single lit red LED indicates the lowest state of operable
charge on the batteries. The batteries should be charged immediately.
Control system status indication
The joystick LED array is also designed to help you diagnose any problems with the
electrical components of your power chair. The LED array does this by flashing on and
off in a coded sequence. The battery gauge and maximum speed/ profile indicator
show the status of the control system.
Battery gauge is steady
This indicates that all is well.
Battery gauge flashes slowly
The control system is functioning correctly, but you should charge the battery as soon
as possible.
Battery gauge steps up
The wheelchair batteries are being charged. You will not be able to drive the chair until
the charger is disconnected and you have switched the control system off and on
again.