2N Netstar User manual

www.2n.czVersion

2N NetStar
®
Communication System
Manual NS Admin

3.1.0

The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier of
telecommunicationsequipment.
Theproductfamilydevelopedby2NTELEKOMUNIKACEa.s.includesGSMgateways,private
branchexchanges(PBX),anddoorandliftcommunicators.2NTELEKOMUNIKACEa.s.has
beenrankedamongtheCzechtopcompaniesforyearsandrepresentedasymbolofstability
andprosperityonthetelecommunications market foralmosttwodecades.At present, we
exportourproductsintoover120countriesworldwideandhaveexclusivedistributorsonall
continents.
2N  is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
®
namesmentionedhereinareregisteredtrademarksand/ortrademarksorbrandsprotected
bylaw.
2NTELEKOMUNIKACEadministerstheFAQdatabasetohelpyouquicklyfindinformationand
toansweryourquestionsabout2Nproductsandservices.Onwww.faq.2n.czyoucanfind
informationregardingproductsadjustmentandinstructionsforoptimumuseandprocedures
„Whattodoif...“.
DeclarationofConformity
2NTELEKOMUNIKACEherebydeclaresthatthe2N NetStarproductcomplieswithallbasic
®
requirementsandotherrelevantprovisionsofthe1999/5/ECdirective.Forthefullwording
oftheDeclarationofConformityseetheCD-ROMenclosedandatwww.2n.cz.
The 2N TELEKOMUNIKACE company is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standardandguaranteeahighquality,technicallevelandprofessionalaspectofallour
Content

Content
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 About Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 About Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3 Connecting to PBX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.4 Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.5 PBX Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
2.1 Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.2 Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
2.3 Synchronisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2.4 Board and Port List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3. Virtual Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.1 BRI and PRI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.2 Cornet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
3.3 ASL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
3.4 CO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
3.5 GSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3.6 SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
3.7 SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
3.8 Virtual Port Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4. SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.1 SIM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
5. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.1 Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
5.2 Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5.3 Supervision Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
5.4 DB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
6. Global Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
6.1 Global Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
6.2 Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6.3 Localisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
6.4 Licences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.4 Licences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
6.5 Language Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
6.6 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
6.7 Conference Rooms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
6.8 Progress Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
6.9 Ring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
6.10 AutoClip Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
6.11 Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
6.12 Scheduled tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
6.13 Status Control parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
6.14 DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
6.15 Causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
6.16 Time Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
6.17 Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
7. Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
7.1 Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
7.2 External Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.3 Complex Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
7.4 Switch Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
7.5 Routing Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
7.6 Identification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
7.7 AutoClip Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
8.1 Users and Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
8.2 User Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
8.3 Extension Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
8.4 Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
8.5 Phone Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
9. Setting Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
9.1 Setting Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
10. Billing and Tariffs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
10.1 Billing and Tariffs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
11. Configuration Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
11.1 Other Useful Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
11.2 Mobility Extension Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11.3 NetStar Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

5
1. Introduction
Hereiswhatyoucanfindinthischapter:
1.1AboutHelp
1.2AboutApplication
1.3ConnectingtoPBX
1.4ConfigurationMenu
1.5PBXActivation

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1.1 About Help
Document format
Document version:3.1.0
ThisdocumentservesasaHelpandManualfortheconfigurationofthe2NNetStar
communication system by the NSAdmin program. 2N reserves the right to
modifications.
Conventions
The following fonts are used in the text:
#Hypertext
Hyperlinktoanotherplaceinthedocumentoroutsidethedocument.
#Documentcontentsitem
Allpageheadingsarelistedinthetableofcontent.Clickinganiteminthetable
ofcontentwilldisplaytherespectivepartofthepage.
Part
Headingsoftheindividualpagetopicslistedinthetableofcontents.Youcanclickthis
headingandjumptothetop(tableofcontents)ofthepagewhereothertopicscanbe
selected.
Important words
The text used in NSAdmin and important words in the text we want to
emphasise are highlighted.
HW – Rack
Thisformisusedinsteadofaverbaldescriptionofthelocationofaniteminthe
TreeView(treeintheleft-handpartoftheNsAdminwindow).Itmeansthatin
theTreeViewyouneedtoclicktheHWitemandthentheRackiteminit.



7
1.2 About Application
About Application
NSAdminisaconfigurationtoolthathelpsconfigurethe communication2N NetStar
®
system,version2.Theapplicationisdesignedforanx86platformusingtheWINDOWS
operatingsystemconnectedwith throughanetwork.Itiscontrolledbya2N NetStar
®
mouseand,secondarily,akeyboard.NSAdminusestheTCPconnectionormodemand
communicateswith basicallyviaport6992.2N NetStar
®
AsanecessaryconditionforusingthisconfigurationtoolundertheWindowsXPOS,a
servicepack2andFrameworkv.3.havebeeninstalled.Theprogramdoesnotwork
withoutthesecomponents.
Main menu of the configuration tool
Once the configuration tool has been started, a window is displayed helping to
configureconnectionstoPBXs,analysetracesandstartuptheHelp.Themainmenu
offersthefollowingoptions:
Admin
Settings–hereopenadialoguewiththeglobalconfigurationtoolsettings.
Language–herechooseoneofthesupportedlanguages.
Exit–pushthiskeytoexittheconfigurationtool.
Trace–operationswithpreviouslysavedtracesareonlyavailablehereatthe
currentstage.
Load trace from file
Add trace from file
Trace analyser–pushtoopenatraceanalysiswindow.
Help–herestarttheHelpinthechosenlanguage.
Global settings of the configuration tool
Thisdialogueincludesthreetagswiththefollowingparameters:
XML script
Type of debugging–usethissectiontoenableanddefinetherangeof
displayingthexmltraceintheconfigurationtool.ThePBXtracecannotbe
sethere.
Indent size – use this parameter to define the indent size for the xml
trace.
View –thisisanauxiliaryfunctionfortraceanalysisusingdatabase.
Show current window name–checkthisoptiontodisplaythecurrent
windownameintheright-handbottomcorner.
Show object IDs–checkthisoptiontodisplaythecurrentobjectIdin
theright-handbottomcorner.Thisisaneasywayhowtoknowe.g.the

8
portIdandfindtheportinthetrace.
General
Set colours of virtual ports–heredefinethecolourforeachvirtualport
ordisablethisfunction.
Set colours of tables–heredefinethebackgroundcoloursfortablesor
disablethisfunction.
Set colours of logins – here define the colour for each user login or
disablethisfunction.
Set colours of extensions–define the colour for each extension(SIP,
external,etc.)ordisablethisfunction.
Clickon ineachofthe subtagstosetthedefaultcolours.Default General
       – Use theAdvanced Ask before delete if object is used in
parametertoenable/disablewarningdisplaybeforeremovingtheconfiguration
routeroranyoftheroutingobjectsfromconfiguration.
Login
       – Disable/enableCopy devices structure from old version storage
copyingofthethePBXstructure(s)fromearlierconfigurationtoolversions.Once
copied,theselectedPBXscanberemovedbydeletingonly(notbyunselecting).
Toconfirmaconfigurationsetting,usethe buttonandtoexitthedialoguewithoutOK
saving,pushthe button.Cancel

9
1.3 Connecting to PBX
Icons of connection section
Thefigurebelowpresentsalliconsofthissection.
Figure: ViewofPBXLoginIcons
Connect to PBX –use this iconto connect theconfiguration tool tothe PBX viaa
selectedconnection.Iconmeaningsfromtheleft:
Create group–usethisoptiontocreateagroupofPBXsonthesamelevelas
theselectedobjectornestedintotheexistinggroup.
Create PbX–usethisoptiontocreateaPBXonthesamelevelastheselected
objectornestedintotheexistinggroup.
Create connection–usethisoptiontocreateaconnectiontotheselectedPBX.
Properties–heresetorchangethepropertiesofaselectedobject.Anameis
onlyassignedtogroups.FordetailsonPBXandconnectionsettingsseebelow.
Delete–selectthisoptiontodeleteagroup,PBXorconnection.
Auto login – use this option to enable an automatic PBX connection via the
currentconnectionafterstartingtheconfigurationtool.Oneautomaticconnection
may only be active at a time. By selecting another setting you cancel the
previousone.
Cancel auto login–usethisoptiontocanceltheautomaticconnectionwithout
specifyinganyobject.
Inaddition,thefollowingoptionsareavailableinthecontextmenu:
Import PBX structure–selectthisoptiontoimportapredefinedPBXstructure
asdescribedbelow.
Export PBX structure–selectthisoptiontoexportthecurrentPBXstructure
forlaterPCconnectionuse.
Import database–selectthisoptiontoimportthedatabaseofaselectedPBX
intheoff-linemodeonly.Intheon-linemode,thedatabaseisreplacedwiththe
PBXdata.
Export database–selectthisoptiontoexportthedatabaseofaselectedPBXin
theoff-linemodeonly.
Connection structure
Inthismenuyoucancreategroupsandsubgroups(nestedgroups)and,subsequently,
add PBXs to them. You can create PBXs without groups too, but this might be
confusingifyouuseahighernumber of PBXs. Thenyoucancreateconnectionsfor
particular PBXs using the TCP/IP and modem protocols. The records are arranged
alphabetically.
Foreasieradministrationofexistingrecords,arecordmovingoptionusingthemouse
hasbeenimplementedonthisscreen,alsodesignatedasdrag & drop.

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Figure: ViewofPossiblePBXConnectionStructuret
TochangethePBXconnectionsettingsusethe .Properties icon
PBX properties
ThedialogueshowninfigurebelowhelpsyoucreateaPBXorchangethepropertiesof
anexistingPBX.Theparametermeaningsareasfollows:
Name–definethenameofthePBXtobeconnected.
Folder–usethisparametertodefinethepathtothefolderfortheconfiguration
tobesaved.
Autosave–usethisoptiontoenableautomaticdatabasesavingintheoff-line
mode.
Autosave database after – here set the interval for automatic database
backup.Thisfunctionmayonlybeusedfortheoff-linemode.
Delete autosave item older than–heresetthemaximumtimeforkeepingold
databasebackups in thestorage folder. Thisfunction can onlybe used in the
off-linemode.
Autosynchronisation–Ifthisselectionisactive,thetooltriestosynchronise
thedataautomaticallywiththePBXwithoutinquiring.Thisfunctioncanonlybe
used in the off-line mode. If this selection is active, 'Loading from PBX' is
performediftheoff-linedatabaseisempty.'Displaychanges'isperformedifthe
database has been synchronised, the identifier matches and 'Database from
Autosave'hasnotbeenselected.Otherwise,thesynchronisationtypedialogueis
invoked.Ifthisselectionisinactive,thedialogueisinvokedinallcases.