360 Systems ImageServer 2000 User manual

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Page 2 Image Server 2000 Owner’s Manual
For use with Software Version 4.05.3 0
Image Server 2000 120
Image Server 2000 250
Image Server 2000 400
April 2008
Copyright 2008, 360 Systems
All rights reserved
Printed in the United States of America
900-105-000 -0 Image Server 2000 UM
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Image Server 2000 Owner’s Manual Page 3
Contents
Contents______________________________________________________________ 3
Preface _______________________________________________________________ 8
Software and Operations Manual Revisions............................... 8
Safety Notices _________________________________________________________ 9
Safety Terms and Symbols ........................................................ 9
General Safety Caution............................................................. 9
Personal Injury Precautions....................................................... 9
Product Registration ................................................................10
Product Improvements and Upgrades ......................................10
Trademarks .............................................................................10
Software Copyrights ................................................................10
Video and Audio Copyright Reminder .....................................10
Introduction _________________________________________________________ 11
Key Features and Benefits........................................................14
Applications for 360 Systems Image Servers .............................15
Available Models ....................................................................16
Installation___________________________________________________________ 17
Unpacking ..............................................................................1
Rack Mounting........................................................................18
Important Installation Notes.....................................................18
System Cooling .......................................................................18
Power Conditioning ................................................................19
About Image Server Software...................................................20
Image Server Hardware Interface _______________________________________ 1
Front Panel Features................................................................21
Power ON/OFF button ............................................................21
Indicators................................................................................21
Rear Panel Features .................................................................23
Video Inputs ...........................................................................23
Video Outputs.........................................................................23
Audio I/O................................................................................23
Analog/Digital Audio Selection................................................24
Serial Control Ports..................................................................24
Gigabit Ethernet Port ...............................................................25
GPI Control.............................................................................25
Genlock Sync Reference..........................................................25
LTC Time Code Input ..............................................................25
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Page 4 Image Server 2000 Owner’s Manual
LTC Time Code Output ...........................................................26
Keyboard ................................................................................26
Mouse ....................................................................................26
Monitor...................................................................................26
Power .....................................................................................26
Basic Operations______________________________________________________ 7
The Image Server Desktop.......................................................2
Launching the Graphic User Interface ......................................2
Shutting Down Image Server ...................................................2
On-Screen Main Menu Bar ......................................................28
System Menu Bar ....................................................................29
The Status Bar .........................................................................30
The Transport Channel View ...................................................31
Transport Menu Bar.................................................................31
Playlist Menu Bar ....................................................................33
MAKING A RECORDING FROM THE GUI..............................35
Record Configuration Options .................................................35
Set Channel 1 to the Transport View........................................35
Setting the Sync Source ...........................................................35
Setting the Video Input Source.................................................36
Arming the Audio tracks..........................................................3
Setting the Recording Format...................................................3
Setting the Time Code Source..................................................38
Beginning Recording...............................................................38
USING E-E Mode to Monitor the Recording Source ..................40
PLAYING A CLIP FROM THE GUI...........................................41
Beginning Playback.................................................................41
Looping a Clip ........................................................................41
Pausing a Clip.........................................................................41
Ejecting a Clip.........................................................................42
Using Jog ................................................................................42
Using GO-TO .........................................................................42
Using Fast Forward / Rewind ...................................................42
Using Shuttle to Control Playback Speed..................................42
EDITING A CLIP .....................................................................43
Using Edit-while-Recording .....................................................43
SYSTEM CONFIGURATION....................................................45
Assigning Names to the Server and Transport Channels............45
Programming GPIO Outputs....................................................46
Programming GPIO Inputs.......................................................4
Configuring Linear Time Code (LTC)........................................48
Configuring the Network.........................................................48
Setting the Date and Time .......................................................50
Calibrating Channels ...............................................................51
CLIP NAVIGATOR ..................................................................52
Renaming and Deleting Clips ..................................................52
Sorting Clips ...........................................................................52
Filtering the Clip Display.........................................................52
Finding Clips...........................................................................53
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Finding Clips Using Wildcards.................................................53
Finding Clips Using Regular Expressions ..................................54
USING PLAYLISTS ..................................................................55
The Playlist view .....................................................................56
Creating and Running a Playlist ...............................................5
Loading a Playlist (FILE>LOAD)..............................................58
Saving a new Playlist (FILE>SAVE AS).....................................58
Saving an existing Playlist (FILE>SAVE)...................................58
Setting a Start Time for a Playlist ..............................................58
Stopping a Playlist (STOP) .......................................................58
Pausing a Playlist (PLAY/PAUSE)..............................................59
Cueing a Clip (CUE) ................................................................59
Looping a Playlist (LOOP [X]) .................................................59
Showing the First Frame of a CUED clip (SHOW).....................59
Preparing the Next Clip for Playback (NEXT)............................59
Jumping to a selected Clip (JUMP) ...........................................59
Automatically scrolling to the currently playing Clip (HOME)...59
Setting the Maximum Number of Played Items to Keep ............60
Enabling As-Run Logging.........................................................60
Viewing, Editing and Archiving Playlists...................................60
EDITING PLAYLISTS ...............................................................61
Removing a Clip from a Playlist ...............................................61
Removing All Clips Above or Below the Selected Clip .............61
Inserting a HOLD into a Playlist...............................................61
Appending a Playlist (FILE->APPEND) ....................................61
Changing the duration of Clips in a Playlist ..............................62
Mapping GPO to Playlist events ..............................................63
Mapping GPI to Control a Playlist............................................64
Advanced Topics______________________________________________________ 65
System Timing.........................................................................65
Using Embedded Audio...........................................................66
Using Audio Sample Rate Conversion......................................6
Using Channel Ganging ..........................................................68
Using the DV Video and Graphics Option ...............................69
Importing TARGA Graphics Files............................................. 0
Animation Import.................................................................... 0
Still Frames ............................................................................. 0
FTP File Transfers .................................................................... 1
Network Time Protocol ________________________________________________ 75
Automatic Date/Time Updates................................................. 5
Connecting to the Network...................................................... 5
Configuring NTP ..................................................................... 6
Selecting the Time Zone.......................................................... 6
Entering Network Parameters...................................................
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Page 6 Image Server 2000 Owner’s Manual
Automation Control ___________________________________________________ 79
Remote Serial Control ............................................................. 9
Configuring the automation interface .......................................80
Other Automation Options......................................................81
Tested Automation Controllers.................................................83
Tested Remote Control Panels and Switchers ...........................83
Remote Workstation Interface __________________________________________ 84
System Requirements ..............................................................85
About the Remote Workstation Interface..................................85
Operations..............................................................................85
Installation ..............................................................................86
After Installation......................................................................86
Hard Disk Management________________________________________________ 88
About RAID 5 .........................................................................88
Improved Write Performance...................................................89
Managing Disk Arrays .............................................................89
Error Notification and Repair ...................................................89
Log-In to the RAID Utilities......................................................91
Determining the Condition of the RAID Array ..........................92
Displaying the Alarm Log of the Raid Array..............................93
Checking Status of the Drives ..................................................94
Removing the Degraded Drive from the RAID Unit..................95
Rebuilding the RAID Array ......................................................96
Replacing Hard Drives ............................................................96
Maintenance _________________________________________________________ 97
Fault Diagnostics.....................................................................9
Front Panel Indicators..............................................................9
Gigabit Ethernet Indicators.......................................................98
Access to Components ............................................................98
Removing the Front Panel........................................................98
Removing the Top Cover.........................................................98
General Handling Precautions .................................................99
Installing/Removing I/O Cards ...............................................100
Accessing the Motherboard ...................................................100
Analog/Digital Audio Selection..............................................101
Audio Level Calibration.........................................................102
Calibration Procedure............................................................102
Program Updates via CD-ROM..............................................104
Replacing a Hard Drive .........................................................105
Factory Repair Policy.............................................................105
Regulatory Certifications........................................................106
Safety....................................................................................106
Laser Compliance..................................................................106
Radio Interference Compliance..............................................106
Product Warranty____________________________________________________ 108
End User License Agreement___________________________________________ 109
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Image Server 2000 Owner’s Manual Page
Appendix A _________________________________________________________ 111
Connector Specifications .......................................................111
Audio XLR-3 Connector Pinout..............................................111
Serial Control Connector Pinout ............................................111
BNC Connectors ...................................................................112
GPI Connector Pinout ...........................................................112
System Board Ports................................................................114
Appendix B _________________________________________________________ 115
Serial Command Protocols.....................................................115
VDCP Command Table .........................................................115
BVW Serial Command Table .................................................11
Odetics® Protocol..................................................................118
Appendix C _________________________________________________________ 1 1
Technical Specifications ........................................................121
Keyboard Shortcuts ...............................................................123
APPENDIX D – PLAYLIST MANAGEMENT DETAIL _______________________ 1 4
APPENDIX E – AS-RUN LOGGING DETAIL______________________________ 1 7
As-Run Naming Convention ..................................................12
Sample As-Run Log ...............................................................12
As-Run Log Page Header .......................................................12
As-Run Log Body...................................................................128
APPENDIX M – IMPORTING MPEG PROGRAM STREAM FILES ____________ 1 9
Encoding MPEG-2 Files Compatible with Image Server...........129
General Requirements...........................................................130
Appendix O _________________________________________________________ 131
Mechanical Drawing .............................................................131
Index_______________________________________________________________ 13
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Page 8 Image Server 2000 Owner’s Manual
Preface
This manual provides installation, setup and operating instructions for 360 Systems’ Image
Server™ 2000. It is organized to provide quick access to topics of primary interest. An extensive
Table of Contents is provided at the beginning and a subject Index at the end, to assist in locating
information.
If you have already used hard disk video servers (or VTRs), you may find discussion of the
basic server to be covering familiar topics. However, it is strongly recommended that engineering
managers and staff members operating the Image Server read through this manual. Being familiar
with its operation can prevent operational mistakes, and will make all users aware of important set-
up and maintenance issues.
Software and Operations Manual Revisions
Software revisions are released from time-to-time that introduce new product features, or
improve the performance of the product. When such revisions are shipped in the form of a CD-
ROM, printed operational notes will be included. When revisions are introduced in the course of
product production, an updated Operations Manual will be shipped with new servers.
The title page of an Operations Manual indicates its revision number, which should always
match the software revision of the server with which it is used. Operations Manuals for the latest
revision may be obtained from 360 Systems Customer Service, or from 360 Systems’ web site.
Your comments are welcome. If anything in this manual seems unclear, please let us know
by sending an email to [e-mail].
Typographical Conventions
The following typographical conventions are used to clarify meaning:
• Connector or indicator labeling that appears on the unit is shown in Arial Narrow Bold.
• GUI menu items are shown in Arial Bold.
• Test typed into the GUI and Key Commands are shown in Courier Bold.
• GUI sub-menu paths are shown by the > symbol.
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Image Server 2000 Owner’s Manual Page 9
Safety Notices
Safety Terms and Symbols
THE FOLLOWING WARNING SYMBOLS ARE USED IN THIS MANUAL:
ENGLISH ATTENTION: REFER TO OWNER’S MANUAL FOR IMPORTANT
INFORMATION.
FRANÇAIS ATTENTION: VEUILLEZ VOUS RÉFÉRER AU MODE D’EMPLOI
POUR UNE INFORMATION IMPORTANTE.
ITALIANO ATTENZIONE: FATE RIFERIMENTO AL MANUALE PER
INFORMAZIONI IMPORTANTI.
ESPAÑOL ATENTCION: FAVOR DE REFERIR AL MANUAL DE
OPERACION POR INFORMACION IMPORTANTE.
ENGLISH WARNING: ELECTRICAL SHOCK HAZARD.
FRANÇAIS AVERTISSEMENT: DANGER DE CHOC ÉLECTRIQUE.
ITALIANO AVVERTIMENTO: PERICOLO DI SHOCK ELETTRICO.
ESPAÑOL ADVERTENSIA: PELIGRO DE CHOQUE ELECTRICO.
General Safety Caution
• Heed the following important cautions regarding the Image Server in order to avoid personal
injury or equipment damage.
• Only qualified personnel should perform installation and service. Refer to appropriate sections
of this product manual for instruction. Contact 360 Systems Customer Support for further
explanation, or to clarify any uncertainty.
• Disconnect the power cord before removing the cover.
Personal Injury Precautions
To avoid electric shock, do not operate this product with covers removed.
To avoid risk of fire, replace the power cord only with same type and rating as specified. Replace
damaged power cords immediately.
This product is grounded through the grounding conductor of the power cord. To avoid electric
shock, do not remove or modify the contacts on the plug.
Prevent the power cord from being walked on, pinched, or abraded.
To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.
Remove jewelry, such as rings, watches, or necklaces before servicing this equipment.
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Page 10 Image Server 2000 Owner’s Manual
Product Damage Precautions
• Image Server recorders contain hard disk drives and other fragile electronic and mechanical
devices. While this product is very reliable, it is still vulnerable to shock. Handle it with care,
and exercise caution not to drop or bump the recorder as damage to internal components may
result. Turn off power before moving the server.
• Do not obstruct air vents. Maintain an ambient temperature below 30°C (86°F).
• Clean only with a soft cloth dampened with water. Do not spray cleaners or solvents directly
on the product.
CAUTION :
Replace battery only with the same, or equivalent, battery type. Follow all local laws
regarding the disposal of BR and CR Lithium batteries. Batteries should be fully
discharged prior to disposal.
CAUTION :
Never use the rear-panel power supply switch to shutdown the Image Server. Doing so
may cause errors in the hard disk array. Should this happen, the array can be
reinitialized without any data loss; however, the process may take several hours.
Shutdown the system only by momentarily pressing the front panel power button, or
through the On-Screen user interface.
Product Registration
Important: As the owner of new capital equipment, you will want to take advantage of product
information, enhancements, upgrades, or notifications issued by 360 Systems. Send in your
Warranty Card so 360 Systems can remain in contact with you. Mail or fax it to 360 Systems
offices in the USA at the address given on page 105.
Product Improvements and Upgrades
360 Systems reserves the right to make changes and/or improvements to its products without
incurring any obligation to incorporate such changes or improvements in units previously sold.
Certain features mentioned in this document may not be present in all models. Image Servers are
not offered for sale in all countries.
Trademarks
Image Server, Multi-Format Image Server, 360 Systems, 360 Systems Broadcast, Bit-for-Bit, and
Direct Digital Import are trademarks or registered trademarks of 360 Systems in the U.S. and/or
foreign countries. Other trademarks referred to in this document are the property of their
respective owners.
Software Copyrights
Software in this product is based on the work of, or is copyright by, 360 Systems, SuSE® GmbH,
Trolltech, and FreeType Team. Copyright 2003-2008 by 360 Systems.
Video and Audio Copyright Reminder
It is illegal to use this product to make copies of copyrighted material without the express
permission of the copyright holder
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Image Server 2000 Owner’s Manual Page 11
Introduction
360 Systems’ Image Server™ 2000 is a multi-channel video recorder/server designed for
television broadcast and production applications. It can play three independent video streams at
once, and store up to 1 0 hours of MPEG-2 video, with four audio channels per video stream. It
occupies just 3½” of rack space. The server’s extensive feature set makes it an excellent choice for
VTR replacement, broadcast automation, remote trucks; production for PEG, corporate and house-
of-worship video; and live entertainment presentations. Image Server 2000 is produced in separate
NTSC and PAL models. References in this document to frame counts other than 29.9 or 30
frames should be understood as a PAL example.
The Transition to a Digital Plant
Image Server 2000 smoothes the transition to digital production and broadcasting by
providing both composite video and serial digital (SDI) interfaces, plus program file transfers over
Gigabit Ethernet. It’s never necessary to add outboard video A/D or D/A converters or MPEG
encoders; premium-quality codecs are included as standard equipment. The server’s dual analog
and digital personality—for both video and audio—makes it fit seamlessly into an existing analog
facility, or become part of a new digital build-out. Apart from serving its intended purposes, Image
Server 2000 is also valuable for its ability to convert between different analog and digital media
formats in real-time.
Exceptional Storage Capacity
The Image Server’s program storage is scaleable to suit the needs of both small and large
users. It houses four hard drives within its compact enclosure, providing 52, 112 or 1 0 hours of
storage at 12 Mb/sec. Storage time is proportional at other data rates. The server’s RAID-5 disk
array provides a high level of security for stored programs. By spreading parity information across
all drives, the RAID array helps keep the server in service—even with a failed drive. The multi-
drive storage array also generates the high data rates needed for multiple video streams at up to 50
Mb/sec, and enables fast program transfers through the Gigabit Ethernet port.
Drive Size Array Size
(4 drives)
Time @ 12 Mb/s
2 audio channels
Time @ 8 Mb/s
2 audio channels
120 GB 480 GB 52 hours 0 hours
250 GB 1.0 TB 112 hours 150 hours
400 GB 1.6 TB 1 0 hours 250 hours
IMAGE SERVER 2000 STORAGE TIMES
The Image Server’s unique ability to play two video streams while recording a third, and at
the same time do file transfers over Gigabit Ethernet, make it far more than just a VTR replacement.
Image Servers Support Traditional VTR Functions
The Image Server is a perfect drop-in replacement for popular VTRs. It saves costs for tape,
machine maintenance, cassette prep, and storage. Its three output channels perform any
combination of tasks, including responding to GUI or automation commands, clip trimming or
browsing.
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Page 12 Image Server 2000 Owner’s Manual
Unlike a VTR, the Image Server can simultaneously record and play a program. A new
recording can start at any time, even when two simultaneous playbacks are in progress. As a VTR
replacement, the Image Server is controlled through a 9-pin serial interface. Several serial
protocols are supported, allowing the Image Server to immediately operate with the controllers you
already own. VDCP and Odetics protocols provide very complete server control, including editing
functions. Sony BVW protocol is also provided in an abbreviated form allowing basic machine
control, without insert-editing. Six parallel “GPI” control channels are also provided.
Compatibility with Automation Controllers
Image Servers work with automation controllers from many different manufacturers. They
use established VDCP and Odetics protocols allowing 9-pin control of each server channel, for
maximum flexibility. 360 Systems’ automation partners provide controllers for applications
ranging from affordable systems for Pro-AV, up to large-scale broadcast solutions. Contact a 360
Systems application engineer, or an automation provider for assistance with your requirements.
Remote Controls
Hardware accessories are available from third-party manufacturers to perform transport
control, trimming, clip replay and playlisting (automation). A table of approved controllers is
provided elsewhere in this manual. Contact 360 Systems Sales Support team for assistance with a
specific application.
The Image Server provides six GPI inputs for remote play, stop, and record capability from
push-button panels or other GPI-controlled equipment. Six outputs are also provided; these may
be used for command acknowledgement (to drive LEDs or logic inputs), or may output commands
embedded within an Advanced Playlist on the Image Server.
Extended Feature Set
Image Server 2000 encodes video in MPEG-2 format, in 4:2:2 Profile with data rates to 50
Mb/sec, or in Main Profile to 15 Mb/sec. Both I-frame and long-GOP formats are supported.
MPEG-2 file transfers in MXF-format are compatible with servers from other market leaders. Image
Server 2000 can also receive IMX (D-10) files in the MXF format from Sony EVTRs.
The optional DV and Graphics capability allows Direct Digital Import™ of DV-25 and
TARGA files to an Image Server over an Ethernet connection. DV files may then be trimmed,
playlisted, stored, played out, and re-exported over Ethernet. They remain in DV format at all
times, and are not converted to MPEG. TARGA files may be imported to the Image Server, and
will be converted into separate high-resolution MPEG-2 “key” and “fill” files. These can be played
as a synchronized pair, for downstream compositing.
Audio Features
Image Servers include both analog and digital audio circuits, making it an easy fit when
upgrading a facility. Gold XLR connectors are used for audio inputs and outputs. Each output can
be configured for either AES/EBU digital or +4 dBu balanced analog. In discrete digital format,
each video program can have four channels of audio, whereas analog I/O provides two channels.
(An AES/EBU line on a single XLR connector carries two audio channels, so a given number of XLR
connectors make more channels possible in digital format). SDI embedded audio is also included
as standard equipment.
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Image Server 2000 Owner’s Manual Page 13
360 Systems brings extensive experience in broadcast and pro-audio to the design of Image
Servers. They employ a 24-bit word, and deliver a 20 dB improvement in SNR (10 times!)
compared with older 16-bit audio systems. A sample-rate converter is included in the audio input,
which may be inserted from the GUI. Input circuits provide excellent hum and RF rejection, and
20 dB of headroom. 360 Systems’ Bit-for-Bit® design strategy assures that Dolby®-E, Dolby AC3, or
other forms of encoded audio will be stored and played correctly.
On-Screen Graphic User Interface
The Image Server’s On-Screen graphic user interface (GUI) gives fast access to all server
functions. It is controlled by a standard keyboard and mouse (supplied) and requires only a VESA-
compliant SVGA display.
The GUI displays a complete control panel for each server channel; these include transport
control, clip file management and head and tail trimming. The GUI allows an Image Server to
operate as three self-contained VTR equivalents.
System configuration is clear and straightforward with the GUI. It provides access to
MPEG-2 encoding parameters, audio channel and time-code settings. Whenever new server
features are installed (using the built-in CD-ROM drive) new set-up parameters and user-interface
features become immediately available.
Remote Workstation Software allows the GUI to be remotely operated from a common
Windows® PC connected by Ethernet. Separate work areas can be easily created within a building
for ingest, trimming, playlisting, system monitoring or play-to-air.
File Transfers over Gigabit Ethernet
Image Servers go beyond providing just base-band connections for video and audio. Both
DV and MPEG-2 file transfers over Gigabit Ethernet open the door to new IP solutions for
transferring video across the room—or across the country—at high speed and low cost.
By adding economical Ethernet switches and broadband connections, the Image Server’s
design enables low-cost networking of broadcast operations from ingest to storage, for editing,
play-to-air and archiving. The Image Server moves programs many times faster than real time,
saving time and streamlining operations.
360 Systems’ MXF implementation for MPEG-2 transfers uses Operational Patterns 1a and
1b. It has been tested for compatibility with MXF files from many other manufacturers. 360
Systems can make Image Server MXF files available for testing and evaluation through our FTP site.
Contact the customer service department to arrange for access.
Reliability Counts
360 Systems has 34 years experience manufacturing equipment for television broadcast
and other industries that require elevated reliability. We understand quality and reliability, and
have given close attention to design issues like power, cooling, and protecting stored data.
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Page 14 Image Server 2000 Owner’s Manual
Key Features and Benefits
Image Server 2000 is designed from the ground up to deliver outstanding performance and value in
a multi-channel MPEG-2 and DV-format server. Three video outputs with analog, digital, and
Gigabit Ethernet interfaces make it an excellent choice for the next-generation plant.
• MPEG-2: Main Profile @ Main Level and 4:2:2 Profile @ Main Level to 50 Mb/s.
• Internal RAID-5 storage configurable to 1 0 hours
• Three simultaneous video outputs, or 1 video input and two outputs
• SDI and composite video inputs and outputs
• Balanced analog and AES/EBU digital audio ports
• Four audio channels (2 AES stereo pairs) for each video channel
• Embedded audio option available.
• Serial control via VDCP, Sony BVW or Odetics protocols
• Compatible with leading broadcast automation systems
• Fast FTP transfers on Gigabit Ethernet
• VITC time code
• LTC Time code input and output; VITC written and read
• Accurate head and tail trimming
• Advanced Playlisting: Build, edit, store, playback, and loop multiple lists
• Looping
• Closed-Captions
• Keyboard shortcuts for editing
• Set-up, administration and control via graphic user interface
• Remote Workstation Software for Windows computers available
• 31-character file names
• Compact 2RU (3½”) [88mm] enclosure, low power consumption
• Low cost
With the DV+Graphics Option:
• Import and playout of DV video and TARGA graphics
• Drag-and-Drop DV transfers from popular desktop editing programs
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Image Server 2000 Owner’s Manual Page 15
Applications for 360 Systems Image Servers
Image Servers add value to many applications in broadcasting, cable distribution, video
production, Pro A/V, entertainment and sports venues. Many of these tasks are impractical with
videotape. In contrast, an Image Server provides immediate record and playback of any source,
and lends a spontaneous appearance to broadcasts, presentations and live events.
• News Production – Promos, teasers, intros, news segments, graphics, animation
• Graphics Server – Play paired files for use in key-and-fill applications
• Master Control – Program and commercial playout, station IDs, promos, teasers
• Program Ingest – Automated capture of satellite, tape, microwave, and fiber feeds
• FTP File Delivery – Deliver news, promos, spots over DSL or ATM lines
• Play-to-Air Server – Playback under automation control
• Program Store-and-Forward – Temporary storage for subsequent delivery
• Commercial Insertion – Playout under automation control
• Instant Replay – Hot Key playback of sports plays, news clips, stills, and graphics
• Sports Shows and Events – Player bios, animations, graphics, promos
• Game Shows – Prizes, graphics, animations, promos
• Talk and Variety Shows – Promos, teasers, intros, outros, graphics, animations
• Award Shows – Nominees, categories, promos, graphics, animations
• Theme Parks and Casinos – Playout for show backgrounds, event lists, kiosks
• Houses of Worship -- Projection displays, program production, broadcasting
• Colleges and Universities – On-campus networks, production, presentations
• Digital Signage – drive projectors, flat-panel displays, kiosks
• Entertainment Industry – Road show displays, projection
• City Governments, Public Access – Long recording times, high quality video
• Mid- Market Broadcast– High performance at an attractive price
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Page 16 Image Server 2000 Owner’s Manual
Available Models
Image Server 000 Model 1 0
Provides 52 hours of storage at 12 Mb/sec.
Image Server 000 Model 50
Provides 112 hours of storage at 12 Mb/sec.
Image Server 000 Model 400
As above, with 1 0 hours of storage at 12 Mb/sec
Storage Upgrades
Upgrades an Image Server 2000 to 1 0 hours of storage (at 12 Mb/sec). Field installable.
PAL Models
Add suffix PAL to model number when ordering. Specify mains cord required.
Available Options
• DV+Graphics
• Remote Workstation
• Embedded Audio.
Maintenance Spares
360 Systems is committed to keeping your Image Server on air. The server contains hard disk
drives and other fragile electronic devices; and while it is designed to be very reliable, having spare
parts on hand in the event of a fault is a good practice. Hard disk spares are particularly important.
Please consider these important options at the time of your purchase, or shortly after.
• 120 GB Image Server Hard Drive for 52 hour servers
• 250 GB Image Server Hard Drive for 112 hour servers
• 400 GB Image Server Hard Drive for 1 0 hour servers
• Image Server Power Supply, universal line voltage
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Image Server 2000 Owner’s Manual Page 1
Installation
Unpacking
Your Image Server has been carefully inspected and calibrated before shipment to allow immediate
operation upon installation. Check all items for signs of visible damage which may have occurred
during shipment. If any item is damaged, contact the carrier to file a claim.
Keep the packing materials in the event that a unit must be shipped by you. If the original
packaging is not available, make sure that the following criteria are met:
• Packaging must be able to withstand the product weight.
• Product must be held firmly within the package.
• There must be at least two inches (50mm) of space between the product and outer container.
• The corners of the product must be protected.
Package Contents
Confirm that all items on the packing list have been received. Contact 360 Systems if any item is
missing.
 Image Server 2000
 Keyboard
 2-Button Scroll Mouse.
 Software CD-ROM backup copy
 Remote Workstation Software CD
 Rack Mount Hardware Kit
 Operations Manual
 Power cord
 Warranty Card
The Image Server is not shipped with a video monitor. Select a VESA-compliant CRT or LCD
monitor with a minimum refresh rate of 5 Hz. Note that the Image Server may not start
correctly if an unsuitable monitor is connected.
If you own more than one Image Server, it may be appropriate to use a single keyboard, monitor,
and mouse with a KVM switch to select between servers. Not all KVM switching systems are
compatible. The KVM switch must supply an active signal to the Image Server at all times, even
when switched away from it. When first powering up the Image Server, use only the supplied
keyboard and mouse directly connected. Then test the KVM switch system that will be used
thoroughly before installation is completed. NOTE: If the mouse and keyboard connections are
interchanged, the Image Server may not boot up properly. Be especially careful about this when
using extender cables.
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Page 18 Image Server 2000 Owner’s Manual
Rack Mounting
Note: If you plan to use digital audio, be sure to change the configuration of the Analog/Digital
Audio Jumpers inside the unit before mounting the Image Server in a rack. The jumpers are factory
set to the Analog audio position. For more information about changing the jumpers, see
Analog/Digital Audio Selection on page 101.
There are four adhesive-backed rubber feet on the Image Server. These may need to be removed
when rack mounting the unit.
In North America, the Image Server will usually be mounted in a 19” rack enclosure having 10-24
or 10-32 tapped holes. In countries with metric standards, the user will need to supply appropriate
fasteners.
Cables attached to the rear of the Image Server should be supported by the rack mounting rails.
Do not support substantial cable weight from the Image Server.
Remove the front panel to expose the rack screw slots. Fasten the Image Server into the rack using
#10 flat-head Phillips screws (provided in North America). Replace the front panel. Tighten the
front panel access screws.
Important Installation Notes
System Cooling
When many pieces of equipment are mounted in an equipment rack, a considerable amount of
heat may be produced, which must be removed efficiently. Further, a lower operating temperature
will make equipment operate more reliably, and it will last longer. In the extreme case, excessive
temperatures cause rapid equipment failure, and damage which can be difficult to repair.
Heat in an equipment rack should be removed by forced air. This is often accomplished by
blowers installed in the top of the rack, venting into the room. An alternative is to draw hot air
from the top of the rack into an air-conditioning return duct, and not vent it into the equipment
room; cold air should be ducted into the bottom of the rack.
The optimum air temperature for cooling electronic equipment is 25° C ( 2° F). When many
pieces of equipment are contributing to the heat load, a substantial air-flow will be needed, and the
inlet temperature may need to be lower.
Check These Points
• Are all ventilation holes in the Image Server free of obstruction?
• Can blowers or HVAC system adequately remove heat from the equipment rack?
• Have you measured the actual temperature inside the rack? Do this near the top.
• Verify that the HVAC system is not on a timer that can shut off on weekends or holidays.
• What procedures are in place to protect the equipment when the HVAC system fails?
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Image Server 2000 Owner’s Manual Page 19
Important Installation Notes
Power Conditioning
It is good practice to operate an on-air video server from an Uninterruptible Power Source, or UPS.
All utility power systems experience occasional transient events, including brownouts and
dropouts, which are capable of taking a server off the air. It is the station operator’s job to plan for
and overcome such contingencies.
UPS units suitable for smoothing short-term power line problems come in two varieties:
Change-over UPS Design
This design senses drop-outs and low-line voltage, and switches its output to an internal inverter
operating from a battery. This UPS is low in cost, and is most often used in non-critical
applications such as desk-top computers. A disadvantage is that it may create its own power
transients when switching between utility power and its inverter supply. . For this reason
360 Systems does not recommend this type for use with Image Server.
Continuous Conversion UPS Design
This improved design continuously converts utility power to DC, stores it in a battery, then
produces isolated AC power from an inverter. It never switches, and is immune to input transients,
brownouts, and blackouts. Models are available with batteries of almost any size, making the
continuous-conversion UPS suitable for transient suppression or long-term operating power in the
absence of utility power.
Recommended UPS Models
The following makes of continuous conversion UPS systems are suitable for use with 360 Systems’
Image Server products:
APC Smart-UPS 2200-XL
Eaton/Powerware Corporation, Model 9125, www.powerware.com
This unit is available in several different configurations to accommodate various current
load and power failure support times.
The minimum requirement for maximum current load for a single Image Server 2000 is 2 amps.
Operating Environment
A video server is the most critical element in a broadcast operation. Its installation should safeguard
it from every external event that can interfere with it doing the task expected of it. 360 Systems’
engineers have experience with thousands of installations, and have become aware of a number of
environmental factors that can adversely affect performance. Two of these have already been
discussed: power conditioning and inadequate cooling. Two others, less obvious, should also be
considered:
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Page 20 Image Server 2000 Owner’s Manual
Important Installation Notes
RF Interference by Cel Phones
Many people are not aware that cel phones can attain a very substantial power output, even when
no conversation is taking place. You may have experienced the effect of a cel phone interfering
with a common desk phone placed nearby. Carrying a cel phone into a machine room where it is
in close proximity to broadcast equipment and its associated wiring is unwise. They are able to
interfere with serial control commands, video synchronization, and in some cases can crash the
CPU in equipment.
Some major broadcasters prohibit the carrying of cel phones into certain machine areas. 360
Systems believes that the risk of undesired equipment behavior from their RF fields is very real.
Static Discharge
Static electricity discharge is accepted by most people as an inevitable consequence of living in a
dry area. It is, rather, a result of floor coverings that may enhance appearances, but are
inappropriate for use around critical pieces of broadcast equipment. Static discharge can do two
adverse things:
• Discharge into a connector can—and will—destroy internal circuitry of equipment. The result
will always be difficult to diagnose and repair.
• Discharge to equipment frames or wiring can crash a CPU and take the station off the air. The
event may seem random or unrelated to static, but it is clearly a catastrophic event—and one
that can repeat indefinitely as humidity varies.
Several steps can be taken to protect equipment from static discharge:
• Do not install critical broadcast equipment (video servers) in a room with carpeting.
• Connect equipment racks directly to an earth ground with a heavy copper conductor.
• Do not operate equipment with a lifted safety ground (green frame ground).
• Install a humidifier to reduce the level of static discharge.
About Image Server Software
The Image Server is shipped with its application programs and operating system installed.
The first time that it is started, it must be connected to a keyboard, monitor and mouse. The Image
Server will ask you to accept the Software Licensing Agreement before it will operate. This screen
will only appear during the initial startup.
The CD-ROM drive is intended only for installing software. It may not be used to load video or
audio program content.
If for any reason it becomes necessary to reinstall any software, refer to the Maintenance chapter
for instructions.
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