3Com SuperStackII Switch 3900 User manual

Quick Installation Guide
For the SuperStack®II Switch 3900 and Switch 9300 Systems
This guide provides quick procedures for installing one or more of the
SuperStack®II Switch 3900 and the SuperStack®II Switch 9300 systems.
The guide is intended for the network administrator who has experience
installing communications equipment.
System Setup Tasks To get your system and its components to the state at which you can
connect to your network, follow the setup tasks in the figure. If you need
more information on each setup task, see the related sections in this
guide or complete details in the indicated documents.
green = enabled, link OK
flashing green = disabled, link OK
off = link fail
1000 Base - SX
Super Stack II
Switch 9300
TX RX
11000 Base - SX
10 Base - TX
1000 Base - LX Console
TX RX
2
TX RX
3
TX RX
4
TX RX
5
TX RX
6
TX RX
7
TX RX
8
TX RX
9
TX RX
10
TX RX
11
TX RX
12
Pckt Stat
Pckt
Stat
Status
Status
1x 6x
12x
7x
13 18
24x
19x
25 30
36x
31x
green = enabled, link OK
flashing green = disabled, link OK
off = link fail FaultPower
10/100 BASE -TX
23110
11 12
456789
23110
11 12
456789
11117
11819
20 21 22 23 24
11117
11819
20 21 22 23 24
22229
23031
32 33 34 35 36
22229
23031
32 33 34 35 36
Pckt
Stat
Pckt
Stat
Pckt
Stat
SuperStack
®
II Switch 3900 (36-port)
SuperStack
®
II Switch 9300 Install Gigabit Ethernet
Modules (Optional)
(Switch 3900 only)
• 1000BASE-SX/1000BASE-LX
Gigabit Ethernet Module
Installation Guide
5
6
Attach Cables to the System
and the Optional Modules
• Getting Started Guide,
Chapter 3
Install the Additional
Power Supply (Optional)
• Advanced RPS Power Module
Type 2 User Guide
4
Install the System on a
TableTop or in a Rack
• Getting Started Guide ,
Chapter 2
3
Unpack the SuperStack II
Switch 3900 or 9300 System
• Unpacking Instructions
2
Determine Site Requirements
• Getting Started Guide ,
Appendix B
•
Software Installation and
Release Notes
1
Administer and Operate
the System
• Command Reference Guide and
the
Implementation Guide
(on the Documentation CD)
10
Solve Problems
• This Quick Installation Guide
• Getting Started Guide , Chapter 6
9
Configure the System for
Management
• Getting Started Guide , Chapter 5
8
Power Up the System
• Getting Started Guide ,
Chapter 4
7

2Quick Installation Guide
Installing the
System
To install the SuperStack II Switch 3900 or Switch 9300 system in your
network, follow the steps in this section.
Audience This guide is intended only for trained technical personnel. Do not
attempt to install or service a SuperStack II Switch 3900 or Switch 9300 if
you do not have the proper training. For training information, call
1-800-NET-3COM in the United States and Canada. For training
information elsewhere, visit the 3Com website at www.3com.com.
WARNING: For your safety and to ensure adequate cooling airflow, keep
blank faceplates over any empty slots on the Switch 3900.
Install the SuperStack II Switch 3900 or Switch 9300 system in an area
that meets the requirements in Table 1.
For more information on site requirements, see Appendix B in the Getting
Started Guide for your system.
Check the packing slip to verify that you have all of the components that
you ordered.
The system is shipped with one internal power supply. If you have ordered
a redundant power supply or uninterruptible power supply for the
system, have it available for installation.
Determine Site
Requirements 1
Ta b l e 1 System Site Requirements
Location
■Ambient (room) temperature — 0 to 50 °C (32 to 122 °F)
■Relative humidity — 10% to 90%, noncondensing
■A level surface for system installation
Power
■Power supply — 100 to 240 VAC
■Power source location — AC or DC power source within approximately
1.8 meters (6 feet)
■Input voltage options — 100 to 120 VAC or 200 to 240 VAC
■Current rating — 1.3 amperes at 120 volts
Unpack the
System 2

Quick Installation Guide 3
Before You Begin
Before you install the system:
■Move the system close to where you plan to install it.
■Have a Number 1 Phillips screwdriver available.
■Have the hardware kit that comes with the system available. See
Ta b l e 2 .
Determine whether you are installing the system on a tabletop or in a
distribution rack.
For complete installation instructions, see Chapter 2 in the Getting
Started Guide for your system.
WARNING: Hazardous energy exists within the SuperStack II
Switch 3900 and Switch 9300 systems. Follow instructions in the Getting
Started Guide to avoid electric shock or equipment damage. Many
installation and troubleshooting procedures should be performed only by
trained technical personnel.
The system operates using a single power supply assembly and is shipped
with one internal power supply.
■You can connect an uninterruptible power supply (UPS).
■You can also connect a redundant power supply (RPS).
These additional power supplies are orderable and shipped separately.
Contact your network supplier.
For instructions on how to install the RPS, see the Advanced RPS
Power Module Type 2 User Guide.
Ta b l e 2 Hardware Kit
Item Qty Use in
Rubber feet (self-adhesive) 4Installing the system on a table top
Mounting bracket 2Installing the system in a distribution rack
M4 x 10 Phillips pan-head screws 6Installing the system in a distribution rack
Install the
System 3
Install Optional
Power Supply 4

4Quick Installation Guide
If you have ordered one or two additional Gigabit Ethernet modules for
your SuperStack II Switch 3900 system, you are now ready to install the
modules.
CAUTION: Electrostatic discharge (ESD) can damage components on a
module, causing complete or intermittent failures. ESD damage occurs
when the module is improperly handled. When handling modules, be
sure to read and follow the ESD safety information provided in the
Module Installation Guide.
For installation instructions, see the 1000BASE-SX/1000BASE-LX Gigabit
Ethernet Module Installation Guide that is shipped with the module.
Cable your system for connecting these elements to your network:
■10/100BASE-T connectors (3900 only)
■1000BASE-SX or LX connectors (3900 and 9300)
■10BASE-T out-of-band port connector (9300 only)
■Console port (3900 and 9300)
For information on cabling ports, see Chapter 3 in the Getting Started
Guide for your system.
Place the system near an easily accessible power outlet because the only
way that you can power the system up or down is to insert or remove the
power cord from the power source. To get your system powered up and
ready to operate:
1For the Switch 3900, verify that each unused slot is covered with a blank
faceplate.
To view possible error messages in the Administration Console while the
system is running power-up diagnostics, connect a terminal, workstation,
or PC with terminal emulation software to the system’s Console port.
2On the back panel of either the Switch 3900 or the Switch 9300, plug the
power cord into the power receptacle.
CAUTION: To prevent a possible fire hazard, be sure to fully insert the
power cord.
3Plug the other end of the power cord into a power outlet.
Install Modules
(Switch 3900 only) 5
Attach the
Cables 6
Power Up
the System 7

Quick Installation Guide 5
LEDs and Power-up Diagnostics
Your system runs diagnostic software at power up. This software verifies
that every component in the system is operating correctly. If any
component fails during power-up diagnostics, the system either fails to
power up or, for the Switch 3900, it prevents faulty modules from coming
online.
For diagnostic messages, view the system display in the Administration
Console (if you have connected the system to a workstation).
For the Switch 3900, when the system comes up, verify which modules, if
any, have failed diagnostics by checking the module LEDs.
The system and port LEDs are described in Table 3.
Ta b l e 3 System and Port LEDs
LED Name Type
Color
Indications Description
Power —System
power
Green The system is powered up.
No light The system is powered down.
Fault —System
fault
Yellow The system has failed diagnostics or
some other operational error has
occurred.
Blinking
yellow
Diagnostic software is not running.
No light The system is operational.
Pckt Packet Port
activity
Yellow Data is passing through the port.
Blinking
yellow
Data is passing through the port.
No light Data is not passing through the port.
Stat Status Port
link
Green The port is online.
Blinking
green
The port is online but disabled.
No light The port is off-line.

6Quick Installation Guide
Your system is shipped from the factory with IEEE 802.1D bridging set to
disabled. To configure system features for your particular networking
environment, you must first establish management access.
Initially, you can only manage your system locally through a direct
terminal connection to the Console port. You use this interface to
configure additional access mechanisms, as shown in Table 4.
For more information on access mechanisms, see Chapter 6 in the
Getting Started Guide for your system or Chapter 2 in the
Implementation Guide.
Defining an Interface
Once you have configured initial access, you can manage your system in
one of these ways:
■In-band — Manages the system and its attached LANs over the same
network that carries your regular data traffic. You configure an IP
address on any Ethernet port.
■Out-of-band (9300) —Uses a dedicated network for management
data. You configure a system management interface for the Ethernet
10BASE-T out-of-band port and assign it an IP address.
Ta b l e 4 System Management Access Mechanisms
Access
Mechanism Access Description Interface
Terminal Connect directly to the Administration Console
and stay attached during system reboots
Console port
Modem Access the Administration
Console from remote sites
Console port
IP ■Access the Administration Console using the
rlogin or Telnet commands
■Use an external SNMP management
application (such as the 3Com Transcend®
applications) to communicate with your
system’s SNMP agent
■Use the Web Management suite of
applications that is embedded in the
software
Ethernet port that
is assigned an IP
address
Configure System
for Management 8

Quick Installation Guide 7
■Modem — Uses a modem to establish a connection between your
current Administration Console session and the Console port. When
you have configured the modem from the Administration Console
menu system, the Console appears to be directly connected to the
external modem.
These management access mechanisms are described briefly next and
more completely in the SuperStack II Switch 3900 and Switch 9300
Implementation Guide.
In-band Management (Switch 3900 and 9300). To manage your
network in band:
1From the top level of the Administration Console, enter:
ip interface define
2Enter the IP address of the interface.
3Enter the subnet mask. Press Return or Enter to accept the default or
current value.
4Enter the index number of the VLAN that you want to associate with the
IP address.
For more information about configuring VLANs, see the SuperStack II
Switch 3900 and Switch 9300 Implementation Guide.
Out-of-band Management (Switch 9300 only). To manage your
network out of band:
1From the top level of the Administration Console, enter:
ip interface define
2Enter the IP address for the out-of-band port.
3Enter the subnet mask. Press Return or Enter to accept the default or
current value.
4Enter system as the interface type.

8Quick Installation Guide
This section explains how to identify and correct system problems and
suggests some things that you can do if you cannot resolve a problem.
Symptom Possible Sources of Problem and Steps to Take
Power failure
System does not power up.
Possible sources of problem:
■System is not receiving power.
■Power supply has malfunctioned.
Recommended actions:
1Verify that the building’s power outlet has power.
2Check that the power cord is firmly inserted into
the system and into the building’s power outlet.
3If you are using an RPS or UPS, check that it is
firmly plugged into the building’s power outlet.
4Try another power cable, RPS, or UPS.
5If the system still does not operate, remove the
power cord from the system and contact your
network supplier or 3Com Technical Support.
LED Status Possible Sources of Problem and Steps to Take
Power LED does not light. Possible source of problem:
■System failure
Recommended actions:
1Shut down the system by removing the power
cord.
2Contact your network supplier or 3Com Technical
Support.
Fault LED blinks yellow. Possible source of problem:
■Diagnostic software is not running.
Recommended actions:
1Check the Administration Console display for
diagnostic messages.
2Contact your network supplier or 3Com Technical
Support.
Solve
Problems 9

Quick Installation Guide 9
LED Status Possible Sources of Problem and Steps to Take
Pckt LED does not light. Possible sources of problem:
■Software error has occurred.
■Traffic is disabled in the software.
Recommended action:
■Examine the Administration Console display for
diagnostic messages.
■Verify that the port is not disabled by Spanning
Tree.
■Contact your network supplier or 3Com Technical
Support.
Stat LED does not light. Possible sources of problem:
■System does not recognize a connection to the
port.
■Cabling is not fully attached to the port.
■Cabling to the port is faulty.
Recommended actions:
1Verify that all cables are firmly inserted into both
the system’s affected port and the attached
device.
2Test for faulty cables. When the problem is
corrected, the LED lights green.
3If the LED does not light, contact your network
supplier or 3Com Technical Support.

10 Quick Installation Guide
Technical Support
If you experience system problems that are not addressed in this guide,
contact your network supplier or 3Com Technical Support. Before you
call, gather the following information and have it available:
■System type and serial number
■Maintenance agreement, or the purchase date and the warranty
information from the last page of the Getting Started Guide for your
system
■Release number of installed software
■Brief description of the problem
Some of this information can be viewed in the system display in the
Administration Console. See the Command Reference Guide for more
information.
For information on where to call, see the Technical Support section of the
Software Installation and Release Notes or the 3Com Web site:
www.3com.com.
For information on how to administer and operate the SuperStack II
Switch 3900 and Switch 9300, see the Command Reference Guide, the
SuperStack II Switch 3900 and Switch 9300 Implementation Guide, the
Web Management User Guide on the Documentation CD, and the
Software Installation and Release Notes.
Administer and
Operate System 10