3Com 3C16710 - OfficeConnect 8/TPM Hub User manual

Part No.
DUA1671-0AAA03
Published
October 1997
O
F F I C E
C
O N N E C T
®
H
U B
8/TPM
3C16710
U
S E R
G
U I D E
16710.bk : FRONT.FRM Page 1 Tuesday, October 7, 1997 11:38 AM

3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara,California ■ 95052-8145
©3Com Technologies,1997.All rights reserved.Nopart ofthis
documentation may be reproducedin any form or by any means
orusedtomakeanyderivativework(suchastranslation,
transformation, or adaptation)without permission from 3Com
Technologies. 3Com Technologiesreserves the right to revise this
documentation and to makechanges in content from timeto time
without obligation on the part of 3Com Technologies toprovide
notification of such revision orchange.3Com Technologies
provides this documentation without warranty of any kind, either
impliedor expressed, including, but not limited to, the implied
warranties of merchantability and fitness for aparticular purpose.
3Com maymakeimprovements or changes in the product(s)
and/or theprogram(s) described in this documentation at any
time.
UNITED STATES GOVERNMENTLEGENDS:
If you are a United Statesgovernmentagency,thenthis
documentation and the software described herein areprovided to
you subject to thefollowing restricted rights:
Forunitsofthe DepartmentofDefense:
Restricted Rights
Legend:
Use,duplication ordisclosureby theGovernment is
subject to restrictions as set forth in subparagraph(c) (1)(ii) for
restrictedRights in Technical Data and Computer Softwareclause
at48 C.F.R.52.227-7013.3Com Technologies,c/o 3Com Centre,
BoundaryWay, Hemel Hempstead, Herts, HP27YU, UK.
For civilian agencies:
Restricted Rights Legend:
Use, reproduction
ordisclosure is subject to restrictions set forth in subparagraph(a)
through (d) of the Commercial ComputerSoftware- Restricted
Rights Clauseat 48 C.F.R. 52.227-19 and thelimitations set forth in
3Com Corporation’sstandardcommercial agreementfor the
software. Unpublished rights reservedunderthecopyright laws of
the UnitedStates.
If there is any software on removable media described in this
documentation, it is furnished undera licenseagreement included
with the product asa separatedocument, in thehard copy
documentation, oron theremovable mediain adirectory file
named LICENSE.TXT. If you areunable to locate a copy, please
contact 3Com and acopywill beprovided to you.
Unlessotherwise indicated,3Comregisteredtrademarksare
registered in theUnitedStates and mayor maynot beregistered
in other countries.
3Com, OfficeConnect, NetAge,SmartAgent andTranscendare
registeredtrademarks of3Com Corporation. 3ComFacts and
Ask3Com areservicemarks of 3Com Corporation .
CompuServeisaregisteredtrademarkofCompuServe,Inc.
Windows
is a registeredtrademark of Microsoft Corporation.VT100 is a
registered trademark of Digital Equipment Corporation.
Other brand and product names mayberegistered trademarks or
trademarks oftheirrespectiveholders.
16710.bk : FRONT.FRM Page 2 Tuesday, October 7, 1997 11:38 AM

C
O N T E N T S
I
M P O R T A N T
S
A F E T Y
I
N F O R M A T I O N
W
I C H T I G E
S
I C H E R H E I T S H I N W E I S E
L’
I N F O R M A T I O N D E
S
É C U R I T É
I
M P O R T A N T E
Y
O U R
H
U B
A
D D R E S S E S
A
B O U T
T
H I S
G
U I D E
Introduction 1
How to Use This Guide 1
Conventions 2
I
N T R O D U C T I O N
Networking Terminology 1-2
C
R E A T I N G
Y
O U R
N
E T W O R K
LEDs and Ports 2-1
Before You Start 2-4
Posi t ion ing the Office Connect H ub 2-5
Using the Rubber Feet and Stacking Cl ips 2-6
Wall Mounting the Office Connect H ub 2-7
Connecting Workstations and Other Equipment to Your
Hub 2-7
Conne cti ng Office Connect H ubs Together 2-8
S pot Checks 2-11
A
B O U T
N
E T W O R K
M
A N A G E M E N T
3Com Network Management 3-1
Why Manage Your Hub? 3-2
Connecting to the Hub and Managing 3-3
Managing Through the Console Port 3-4
Managing Over the Network 3-6
Remote Management Service 3-7
16710.bk : 16710.TOC Page iii Tuesday, October 7, 1997 11:38 AM

M
A N A G I N G
Y
O U R
H
U B
U
S I N G
Q
U I C K
C
O N F I G
M
A N A G E R
Installing Quick Config Manager 4-1
Installation Requirements 4-1
Installation Procedure 4-2
Running Quick Config Manager 4-2
Configuring Multiple Hubs 4-3
Quick Config Manager Window Map 4-3
Accessing the Hub 4-6
Giving the Hub an IP Address 4-7
Resetting the Hub 4-11
Initializing the Hub 4-11
Viewing the Hub 4-12
Displaying Information About the Hub 4-13
Setting Up the Alert LED 4-15
Monitoring 4-18
Monitoring Activity and Errors Statistics 4-19
Frame Types Statistics 4-21
Network Traffic Statistics 4-22
Network Errors Statistics 4-23
Configuring a Port 4-25
Hub Security 4-28
Configuring Security at Port Level 4-29
Configuring Security at Hub Level 4-31
Resilience 4-33
Setting Up a Resilient Link Pair 4-34
Using the Hub to Monitor Other Devices 4-37
Additional Management 4-39
A
D D I T I O N A L
M
A N A G E M E N T
U
S I N G
VT100
VT100 User Interface 5-1
Screens 5-1
Screen Components 5-2
Special Keystrokes 5-3
Repeater, Unit and Port Screens 5-4
S creen Map 5-4
Getting Started 5-6
Main Banner 5-6
Logon 5-7
Main Menu 5-9
Logoff 5-9
Auto Logout 5-9
Configuring and Viewing Setup Information 5-10
Setting Up Traps 5-12
Co nnecting a Modem to t he Console Port 5-13
Configuring Local Security 5-15
Configuring Users 5-17
Creating Users 5-17
Editing Users 5-18
Deleting Users 5-19
Polling a Remote Device 5-19
16710.bk : 16710.TOC Page iv Tuesday, October 7, 1997 11:38 AM

Viewing Internal Version Numbers 5-20
Downloading a Software Upgrade 5-21
P
R O B L E M
S
O L V I N G
Isolating a Problem 6-1
Problems When Using Your Hub 6-2
Problems When Using Quick Config Manager 6-3
Problems When Using VT100 6-3
Problems When Using an IP/IPX- ba sed Ma nagement
Ap plication 6-4
D
I M E N S I O N S
, S
T A N D A R D S A N D
C
A B L I N G
Dimensions and Operating Environment A-1
BABT Approval (for U.K. Users Only) A-1
Standards A-1
Cabling A-2
10BASE-T A-2
Console Port A-3
IP
A N D
IPX A
D D R E S S E S
IP Addresses B-1
Obtaining a Network Number B-2
How IP Addresses Work B-3
Assigning IP Addresses to a Small, Contained
Network B-5
IPX Addresses B-6
T
E C H N I C A L
S
U P P O R T
Online Technical Services C-1
World Wide Web Site C-1
3Com Bulletin Board Service C-1
3ComFacts Automated Fax Service C-2
3ComForum on CompuServe Online Service C-3
Support from Your Network Supplier C-4
Support from 3Com C-4
Returning Products for Repair C-6
I
N D E X
L
I M I T E D
L
I F E T I M E
W
A R R A N T Y
EMC S
T A T E M E N T S
16710.bk : 16710.TOC Page v Tuesday, October 7, 1997 11:38 AM

16710.bk : 16710.TOC Page vi Tuesday, October 7, 1997 11:38 AM

I
M P O R T A N T
S
A F E T Y
I
N F O R M A T I O N
WARNING:
Warnings contain directions that you
must follow for your personal safety. Follow all
instructions carefully.
Please read carefully the following information
before installing the OfficeConnect® hub:
■
Exceptional care must be taken during installation
and removal of the unit.
■
Only stack the OfficeConnect hub with other
OfficeConnect units.
■
Only use the power adapter that is supplied with the
unit to ensure compliance with international safety
standards.
■
It is essential that the power outlet is located near
the unit and is accessible. You can only remove
power to the OfficeConnect hub by disconnecting
the power adapter from the unit or from the socket
outlet.
■
This unit operates under SELV conditions (Safety
Extra Low Voltage) according to IEC 950, the
conditions of which are maintained only if the
equipment to which it is connected is also
operational under SELV.
■
There are no user-replaceable fuses or
user-serviceable parts inside the hub. If you have a
physical problem with the unit that cannot be solved
with problem solving actions in this guide, contact
your supplier.
■
Disconnect the power adapter before moving the
unit.
WARNING: Twisted Pair RJ45 ports.
These are
shielded RJ45 data sockets. They cannot be used as
telephone sockets. Only connect RJ45 data
connectors to these sockets.
16710.bk : IMSAFETY.FRM Page 7 Tuesday, October 7, 1997 11:38 AM

W
I C H T I G E
S
I C H E R H E I T S H I N W E I S E
ACHTUNG:
Die Warnungen enthalten Anweisungen,
die Sie zur eigenen Sicherheit zu befolgen haben.
Lesen Sie bitte die folgenden Informationen
sorgfältig durch, bevor Sie den Hub einbauen:
■
Auf besondere Vorsicht muß während des Ein- und
Ausbaus des Hubs geachtet werden.
■
Stapeln Sie den Hub nur mit anderen OfficeConnect
Hubs zusammen.
■
Verwenden Sie nur das mit dem Hub mitgelieferte
Netzteil um die internationalen Sicherheitsstandards
zu erfüllen.
■
Die Netzsteckdose muß sich in unmittelbarer Nähe
des Hubs befinden und frei zugänglich sein. Sie
können den Hub nur spannungsfrei schalten, indem
Sie das Steckernetzteil aus der Netzsteckdose ziehen
oder die Verbindung zum Gerät unterbrechen.
■
Dieser Hub arbeitet mit SELV-Spannung (Safety Extra
Low Voltage, Sicherheitskleinspannung) gemäß
IEC950. Diese Bedingungen werden nur eingehalten,
wenn die Geräte mit denen der Hub verbunden ist
ebenfalls mit SELV-Spannung arbeiten.
■
Es sind keine von dem Benutzer zu ersetzende oder
zu wartende Teile in dem Gerät vorhanden. Wenn Sie
ein Problem mit dem Hub haben, das nicht mittels
der Fehleranalyse in dieser Anleitung behoben
werden kann, setzen Sie sich mit Ihrem Lieferanten in
Verbindung.
■
Bevor der Hub ausgebaut wird ist das Netzteil zu
ziehen.
ACHTUNG: gedrehte paarfache RJ45 Anschlüsse.
Es sind abgeschirmte RJ45 Datenanschlußbuchsen.
Sie dürfen nicht als Telefonanschluß verwendet
werden. Verbinden Sie nur RJ45 Datenstecker mit
diesen Anschlüssen.
16710.bk : IMSAFETY.FRM Page 8 Tuesday, October 7, 1997 11:38 AM

L’
I N F O R M A T I O N D E
S
É C U R I T É
I
M P O R T A N T E
AVERTISSEMENT:
Les avertissements contiennent
les instructions que vous devez suivre pour votre
sécurité personnelle. Suivre toutes les instructions
avec soin.
Veuillez lire à fond l’information suivante avant
d’installer le moyeu:
■
Le soin exceptionnel doit être pris pendant
l’installation et l’enlèvement du moyeu.
■
Seulement entasser le moyer avec les autres moyeux
OfficeConnects.
■
Seulement utiliser la pièce de raccordement
d’alimentation qui est fournie avec le moyeu pour
assurer la conformité avec les normes de sécurité
internationales.
■
C’est essentiel que le socle de prise de courant du
réseau soit localisé proche du moyeu et soit
accessible. Vous pouvez seulement enlever
l’alimentation au moyeu en débranchant la pièce de
raccordement d’alimentation de l’unité ou du socle
de prise de courant.
■
Ce moyeu fonctionne sous les conditiones SELV
(Sécurité du Voltage le plus Bas) d’après IEC950, les
conditions desquelles sont maintenues seulement si
le matériel à qui il est branché est aussi en
exploitation sous SELV.
■
Il n’y a pas de parties remplaceables par les
utilisateurs ou entretenues par les utilisateurs à
l’intérieur du moyeu. Si vous avez un problème
physique avec le moyeu qui ne peut pas être résolu
avec les actions de la résolution des problèmes dans
ce guide, contacter votre fournisseur.
■
Débrancher la pièce de raccordement d’alimentation
avant de remuer le moyeu.
AVERTISSEMENT: Les ports RJ45 de paire tordue.
Ceux-ci sont les socles de données RJ45 blindés. Ils ne
peuvent pas être utilisés comme socles de téléphone.
Seulement brancher les connecteurs de données RJ45
à ces socles.
16710.bk : IMSAFETY.FRM Page 9 Tuesday, October 7, 1997 11:38 AM

Y
O U R
H
U B
A
D D R E S S E S
Using Quick Config Manager, you can configure
address information for your hub, which affects the
way you can manage it. It is important that you note
down this information as you may need to enter it
when managing the hub again. Use this page to
note down your settings.
If you initialize the hub, the address settings are
retained to allow you to continue managing the
hub. If you want to return the hub to its default
address settings, you must enter them manually.
For information on configuring the hub’s address
settings, see “Giving the Hub an IP Address” on
page 4-7 .
Parameter Default Your Setting
Device
Name
3Com
Emergency
Contact
3Com
Support
Contract
3Com
IP Address 0.0.0.0
Subnet
Mask
0.0. 0.0
Serial Line
IP Address
192.168.101.1
Subnet
Mask
255.255.255.0
Router
IP Address
0.0.0.0
Manager
IP Address
0.0.0.0
16710.bk : IMSAFETY.FRM Page 10 Tuesday, October 7, 1997 11:38 AM