3Com NBX Entry User manual

NBX®Entry Telephone
Quick Reference Guide
Put a Call on Hold
1. While you are on a call, press and release the
telephone hook switch. You hear dial tone. Do not
replace the handset in the telephone cradle.
2. To return to the call, press the hook switch again.
Put a Call on Hold and Dial Another Call
1. Put the existing call on Hold.
2. When you hear the dial tone, dial the second call.
• If you hang up without returning to the call on hold,
your telephone rings to reconnect you to the call on
Hold.
Transfer a Call
1. Press and release the hook switch to put the call on
Hold. Do not replace the handset in the telephone
cradle.
2. When you hear the dial tone, dial the number to which
you want to transfer the call.
3. When you hear ringing, hang up (a blind transfer), or
wait until the recipient answers, announce the call, and
then hang up. To reconnect to the caller without
completing the transfer, press and release the hook
switch again.
Make a Conference Call
1. Place or receive a call. Two parties are now on the call.
2. While you are on the first call, press and release the
hook switch or press Feature + 430.
3. When you hear dial tone, dial the third party, wait for
that party to answer, and press and release the hook
switch or press Feature + 430 again to complete the
three-party conference call.
4. Optionally, repeat steps 2 and 3 to add a fourth party.
• At least one party must be internal. The conference
ends when the last internal party hangs up.
• To place your part of a conference call on hold,
press and release the hook switch. The other parties
can talk to each other, but they cannot hear you.
• To drop the last person whom you added to the
conference (for instance, if the called party’s
telephone is answered by someone else), press
Feature + 431.
Adjust the Volume
•Handset — Lift the handset, listen to the dial
tone, and repeatedly press the louder or softer
volume button.
•Ringer — While the telephone is ringing, repeatedly
press the louder or softer volume button.
Redial a Call
Pick up the handset and press Feature + 401 to dial the
most recent number you dialed.
Switch Your Telephone to Do Not Disturb
(Calls go immediately to your call coverage point.)
Pick up the handset and press Feature + 446.All calls go
directly to your call coverage point without ringing on your
telephone. To turn the feature off, pick up the handset and
press Feature + 446 again.
Forward Incoming Calls to Your Call Coverage Point
Calls ring once then go to your call coverage point.)
Pick up the handset and press Feature + 441.All calls go
to your call coverage point after ringing once. To turn the
feature off, pick up the handset and press Feature + 441
again.
Park a Call
1. While you are on a call, press Feature + 444.
2. Dial one of the extensions reserved for Call Park.
3-digit dial plan — 601–609
4-digit dial plan — 6000–6099
• Ask your administrator if your system has a different
range of Call Park extensions.
• The call is parked until someone retrieves it, the
caller hangs up, or the Call Park timer expires.
• If the extension you chose is busy or the Call Park
timer expires, the call returns to your telephone.
Retrieve a Parked Call
Dial the Call Park extension where the call was parked.
Lock Your Telephone
Pick up the handset and press Feature + 432. To turn the
feature off, pick up the handset and press Feature + 432
again
• When Locking is activated, only calls to internal
extensions or calls to an emergency service (such as
911 in the United States) are permitted.
• When Locking is activated, your Off-site Notification
choices remain in effect.
Access Other Phone Features
The NBX NetSet™utility, Personal Settings, enables you to
access all telephone features. You can also access the
NBX Entry Telephone Guide and NBX NetSet Help for
information about telephone features.
qkrefent-EN 1-2006

NBX®Voice Mail (Entry Telephone)
Quick Reference Guide
If your system uses another voice messaging application,
follow the instructions for your application.
Initialize Your Voice Mailbox
1. Pick up the handset and press .
2. The NBX voice prompts guide you through the steps to
create your password and initialize your mailbox.
Access Your Messages (Log In to Your Mail Box)
from Your NBX Telephone
1. Pick up the handset and press .
2. Enter your password and press #.
Access Your Messages (Log In to Your Mail Box) from
Any Internal NBX Telephone
1. Pick up the handset and press .
2. At the password prompt, press
*
.
3. At the prompt, enter your extension number.
4. Enter your password and press #.
Access Your Messages (Log In to Your Mail Box) from
an External Telephone
If you can dial your telephone extension directly:
Press
*
during your greeting. At the prompts, enter your
extension and password, and press #.
If you dial your organization’s main telephone
number:
•If the Automated Attendant answers, press
*
*
during the greeting. At the prompts, enter your
extension and password, and press #.
•If the receptionist answers, ask to be transferred to
your voice mail. Press
*
during your greeting. At the
prompts, enter your extension and password and
press #.
Forward a Message
1. While you are listening to the message, press 5.
2. After the tone, record an introductory message. When
you are finished, press #,OR press #immediately
without recording a message.
3. At the prompt, press 1to begin to forward the
message.
4. Dial an extension, a voice mail group number, or a one-
touch, personal, or system speed dial number.
5. Press #after each destination number. Add as many
destinations as you want.
6. After the last destination number and its #, press #.
The system sends your message.
Message Playback Options
While you listen to a message, select one of these options:
Press 1 to listen to the first message or repeat the
current message.
Press 2 to save the current message.
Press 3 to delete the current message.
Press 4 to reply to the sender of the current message,
if the sender is internal.
Press 5 to forward the current message.
Press 6 to hear date, time, and sender information.
Press 7 to move back 3 to 5 seconds in the current
message.
Press 8 to pause the current message for up to 20
seconds.
Press 9 to move forward 3 to 5 seconds in the current
message.
Press #to move to the next message.
Press
*
to return to the main menu.
Mailbox Options
1. Pick up the handset and press .
2. At the prompt, enter your password and then press
#
.
3. Press 9and then select one of these options:
Press 1 to change your name announcement or
personal greeting.
Press 2 to change your password.
Press 3 to create or edit personal voice mail group
lists.
Press 4 to enable, disable, or change settings for the
Off-site Notification feature.
For more information about these and additional
NBX Entry Telephone features, see the NBX Entry
Telephone Guide in the NBX NetSet utility.
Copyright © 1998-2006, 3Com Corporation. All rights reserved.
3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com, the 3Com logo, and NBX are registered trademarks and NBX NetSet is a
trademark of 3Com Corporation. Other brand and product names may be registered
trademarks or trademarks of their respective holders.