3nStar RPT006 User manual

RECEIPT THERMAL PRINTER
USER MANUAL
RPT006

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Change Record
Version
Date
Change content
Formulated
by
Approved
by
Admitted
by

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Content
Maintenance Attentions ...........................................................................................................................
5
1. Printer features .....................................................................................................................................
6
1.1
Overview .........................................................................................................................................
6
1.2
Main features .................................................................................................................................
6
1.3
Technical parameters .......................................................................................................................
7
2. Appearance and components ..............................................................................................................
8
2.1
Product appearance ........................................................................................................................
8
2.2
Connection diagram of control board components ........................................................................
9
2.3
Printer interface ..............................................................................................................................
10
2.3.1
Power interface........................................................................................................................
10
2.3.2
Cash-box interface ..................................................................................................................
10
2.3.3
USB interface ..........................................................................................................................
10
2.3.4
Serial interface ..............................................................................................................................
11
2.3.5
Ethernet interface ..........................................................................................................................
11
3. Buttons, indicator lights and functions ..............................................................................................
12
3.1
Paper feed key .................................................................................................................................
12
3.2
Power indicator light ............................................................................................................................
12
3.3
State indicator light ...............................................................................................................................
12
3.4
Paper shortage indicator light ...............................................................................................................
12
3.5
Printer state description ........................................................................................................................
12
4. Installation and use ...............................................................................................................................
13
4.1
Interface connection ........................................................................................................................
13
4.1.1
Connection to the power adapter ...........................................................................................
13
4.1.2
Connection to the interface cable ...........................................................................................
13
4.1.3
Connection to the cash-box.....................................................................................................
13
4.2
Paper roll installation......................................................................................................................
14
5. Fault treatment guidelines ...................................................................................................................
15
5.1
Power ................................................................................................................................................
15
5.2
Print .......................................................................................................................................................
15
5.3
Paper feed .............................................................................................................................................
16
5.4
Cash-box ...............................................................................................................................................
16
5.5
Indicator light/buzzer ............................................................................................................................
16
5.6
Communication ....................................................................................................................................
17
5.7
Paper cutting .........................................................................................................................................
17

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6. Dis-assembly and assembly of main components ................................................................................
18
6.1
Printer dis-assembly .............................................................................................................................
18
6.1.1
Remove printer base .....................................................................................................................
18
6.1.2
Remove the main board and interface board of the printer......................................................
19
6.1.3
Remove the flap and front cover of the printer .........................................................................
20
6.1.4
Remove the printer engine ..........................................................................................................
22
6.2
Printer assembly ..................................................................................................................................
23
7. Cleaning the printer ..............................................................................................................................
24
7.1
Cleaning the print head .......................................................................................................................
24
7.2
Cleaning sensor, rubber roller and paper paths .................................................................................
24
Appendix: printer explosion diagram ........................................................................................................
25
1.
List of printer components ..................................................................................................................
25
2.
Explosion diagram of the whole printer ................................................................................................
26
3.
Decomposition diagram of printer engine .............................................................................................
27

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Maintenance Attentions
Please read the following attentions carefully before operating the printer:
1. Safety warning
Warning: the print head is a hot component. Do not touch the print head or the surrounding
components during and after printing.
Warning: do not touch the print head and connection plug-in to avoid damage of the print head due
to static electricity.
2. Attentions
1) In the process of troubleshooting, the steps described in the manual shall be strictly followed;
2) It is strictly prohibited to plug and unplug the communication cable, replace the print head and maintain
the printer when the printer and computer are still running;
3) In the process of handling the print head or other electronic components, pay attention to be equipped
with anti-static measures;
4) The time interval between the start-up and shutdown of the printer shall not be less than 20 seconds;
5) The printer shall not print without paper, otherwise it will seriously damage the print rubber roller and the
print head;
6) Under the condition that the printing effect meets the requirements for use, it is suggested that users set
the printing concentration at a low level as far as possible to improve the service life of the print head;

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1. Printer features
1.1 Overview
This printer is a thermal note printer with automatic cutter. With high printing quality, high
speed, high stability and other characteristics, it can be widely used in commercial POS
system, catering industry and other occasions requiring on-site real-time printing of receipts.
It can be connected to other equipment via serial, USB and Ethernet interfaces, while
providing drivers for operating systems such as Windows XP/Windows 7/Windows
8/Windows 10/Linux, etc.
1.2 Main features
Automatically cut papers.
Low-noise and high-speed printing.
It adopts the structure design to easily load papers.
Built-in wall hanging function.
Support for printing with marking paper and continuous paper.
Support IP modification across network segments.
Support cash-box control.
Support retyping and queuing functions.
Support over-temperature protection of print head and cutter anti-blocking functions.
Support online upgrade of IAP.
Support QR code printing in formats of QR Code and PDF417.

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1.3 Technical parameters
Model:
RPT006
Color:
Black
Printing way:
Thermal sensitivity of direct row-type
Print speed:
200mm/s
Paper roll width:
80mm(79.5±0.5mm)
Paper roll:
Minimum inner diameter is Ф13mm, and maximum outer diameter is Ф83mm
Paper thickness:
0.06-0.08mm
Print width:
72±0.5mm
Paper delivery way:
Paper delivery from the upper position
Print density:
576 points per row or 512 points per row
Line space:
3.75mm (adjustable by command)
Print command:
Compatible with ESC/POS commands
Interface type:
9P serial port +USB / USB+ network port / USB+WiFi / USB+Bluetooth
Character size:
ANK character, Font A: 1.5mm×3.0mm (12×24 points)
Font B: 1.1mm×2.1mm (9×17 points)
Simplified/complex font: 3.0mm×3.0mm (24×24 points)
Figure:
Monochrome BMP and other image files can be downloaded to FLASH
Bar-code type:
UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODE39/ITF/CODABAR/CODE93/
CODE128
QR code:
QR Code and PDF417（USB+network port support）
Column number:
Font A - 42 columns or 48 columns/Font B - 56 columns or 64 columns / simplified
and complex fonts - 21 columns or 24 columns
Extended character list:
PC437(Std.Europe), (Katakana), PC850(Multilingual), PC860(Portugal), PC863(Canadian),
PC865(Nordic), (West Europe), (Greek), (Hebrew), (East Europe), (Iran), (WPC1252),
PC866(Cyrillic#2), PC852(Latin2), (PC858) , (IranII), (Latvian), (Arabic) and (PT1511251)
Reliability:
The life of the engine is 100 kilometers and the life of the cutter is 1 million times
Paper cutting way:
Semi-cutting
Paper presence
detection:
Support
Black label detection:
Support
Input buffer:
64Kbytes（USB+network：128Kbytes）
NV Flash:
256Kbytes
Adapter voltage input:
AC 100-240V/50~60Hz
Adapter voltage output:
DC 24V/2.5A
Cash-box control:
DC 24V/1A
Working environment:
Temperature: 0~45℃; humidity: 10~80℃ (non-condensate)
Storage environment:
Temperature: -10~60℃; humidity: 10~90℃
Operating system:
Win 2000 /Win 2003 /Win XP /Win Vista/Win 7 /Win 8/ Win 10 /Linux
Boundary dimension:
180*140*134.1mm (L*W*H)
Net weight:
0.97kg

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2. Appearance and components
2.1 Product appearance
1--Flap
2--Middle frame
3--Uncapping button
4--Base
5--Power switch
6--Paper feed key (FEED)
7--Paper shortage indicator light
(PAPER)
8--Error indicator light (ERROR)
9--Power indicator light (POWER)
10--Front cover
11--Flap bracket
12--Rubber roller component
13--Power interface
14--Cash-box interface
15--Serial interface
16--USB interface
17--Ethernet interface

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2.2 Connection diagram of control board components
The main control board, printing engine, cutter, keys, etc. are adopted for the printer to
connect to the main control board through the connector or transfer board. The following is
the connection diagram of the serial port +USB+ network port control board components:
2.2.1 Connection diagram of serial port +USB+ network port control board

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2.3 Printer interface
2.3.1 Power interface
2.3.2 Cash-box interface
Cash-box control: 6-wire RJ-11 socket, output DC 24V/1A power signal to drive the cash-box for action.
2.3.3 USB interface
PIN
SIGNAL NAME
1
+24V
2
GND
3
N.C
SHELL
F.G
PIN
SIGNAL NAME
1
FGND
2
Drawer 1
3
SW
4
CASH
5
--
6
GND
PIN
SIGNAL NAME
1
VBUS
2
D- (DATA-)
3
D+ (DATA+)
4
GND
654321