5Gstore UIS-522 User manual

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Remote Power Management Solution for Crashed Network Devices
USER MANUAL
Version: 2205 (Updated for firmware MNT.NBU.9905)
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1.1.!!Introduction.................................................................................................................................................3!
1.2.!!Hardware!Specification ..........................................................................................................................4!
1.3.!!Network!Diagram......................................................................................................................................5!
1.4.!!LED!Indicators!Explained ......................................................................................................................6!
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3.1.!!Introduction.................................................................................................................................................9!
3.2.!!How!to!Locate!&!Access!IP!Switch!in!LAN ......................................................................................9!
3.2.1%Locate%IP%Switch%in%LAN%using%Utility%program. ........................................................................ 9!
3.2.2%Locate%IP%Switch%in%LAN%using%fixed%IP ........................................................................................10!
3.3.!!How!to!Access!IP!Switch!from!WAN!–!using!DDNS .................................................................11!
3.4.!!How!to!Access!IP!Switch!from!WAN!-!using!Hangouts ..........................................................11!
3.4.1.%%How%to%Setup%Hangouts....................................................................................................................12!
3.4.2.%%How%to%Control%IP%Switch%using%Hangouts...............................................................................13!
3.5.!How!to!Access!IP!Switch!from!WAN!–!Using!Skype..................................................................14!
3.6.!!How!to!Access!IP!Switch!from!Cloud4UIS.com!&!Mobile!App ............................................16!
3.7.!!How!to!Upgrade/!Re-Flash!Firmware...........................................................................................17!
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4.1.!!Information...............................................................................................................................................19!
4.1.1%Current%Status.........................................................................................................................................19!
4.2!Configuration .............................................................................................................................................20!
4.2.1%Configuration..........................................................................................................................................20!
4.2.2%%Schedule ...................................................................................................................................................23!
4.2.3%Network.....................................................................................................................................................24!
4.2.4%E-mail .........................................................................................................................................................27!
4.2.5%Account ......................................................................................................................................................29!
4.2.6%Hangouts...................................................................................................................................................30!
4.2.7%System%Time.............................................................................................................................................31!
4.2.8%Language ..................................................................................................................................................32!
4.2.9%SMS ..............................................................................................................................................................32!
4.3!Log!Information ........................................................................................................................................33!
4.3.1%Event%Log ..................................................................................................................................................33!
4.4!!Help ...............................................................................................................................................................33!
4.4.1%System%Status ..........................................................................................................................................33!
4.4.2%Save%/%Upgrade.......................................................................................................................................34!
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5.1!Common!Issues .........................................................................................................................................36!
5.2!Hangouts ......................................................................................................................................................39!
5.2.1%Using%Accounts%with%2-Step%Verification.....................................................................................41!

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Chapter 1: Introduction
1.1. Introduction
IP Switch is designed to automatically power-cycle either one or both of its outlets
when either;
a) Internet connectivity is lost, OR
b) the network device being monitored is no longer responding in LAN.
It can also be used to:
a) remotely control outlets via instant messaging toolslike Google Hangouts and
Skype, via cloud management, or via its web user interface.
b) perform scheduled power On / Off / Reset
c) manually control outlets by disabling the UIS (Uninterruptable Internet System)
function
IP Switch is useful where the Internet connection and accessibility to a remote site is
critical. It can be setup so that when the remote Mobile Broadband / Cable / Satellite
/ DSL / T1, etc. connection drops or if the remote router freezes-up, it will auto reset
the router to re-gain connectivity. IP Switch is also useful for:
1. Saving home users the trouble of constantly having to power-cycle their
router to re-gain Internet connectivity.
2. Resetting unresponsive device (e.g. IP camera or NAS servers) which
otherwise will be inaccessible from remote.
3. IT Professionals who need to automatically or remotely reset devices
4. Preventing your connection from timing out or going dormant
5. Having devices on an automatic power schedule
Generalized description of network connection:
Hardware Specifications:
1. Built-in Web Server with 32-Bit RISC CPU.
2. 10/100Mbps Fast Ethernet Network Access.
3. Support IE or Java-Enabled Web Browser.

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4. Network Protocol: HTTP, TCP/IP, UDP, SMTP, Dynamic DNS, DNS Client,
SNTP, DHCP.
5. Operating Temperature: 0°C ~ 60°C; Operating Humidity: 10% ~ 90%
6. For indoor use only.
1.2. Hardware Specification
Model No:
UIS-522
Socket type
2x of either;
a) Universal socket (Type X)
b) USA (Type B, NEMA 5-15R)
AUST / China (Type I, AS / NZS3112, CCC)
Certifications
CE, FCC (tested to be compliant with FCC 47 CFR Part 2 and Part
15 Class B equipment regulations)
Electrical Rating
Input: 125~250V~50/60Hz
Output: 10A (for 2 sockets) & DC5V, 500mA (for USB port)
Fuse Type
10A (Thermal fuse). Spare fuse below power input
Available Sockets
2x fixed
Outlet ON / OFF switch
2x button with Orange LED
(press & hold 2 seconds to toggle)
UIS On/ Off
1 button with Blue LED
(press & hold 2 seconds to toggle)
Internet Indicator
Green LED
Reset to Factory Default
Reset button located to the right of Ethernet port.
Press & hold 30 seconds, then release
Web Server CPU
32-Bit RISC CPU
Supported browser
IE and Java
Supported Network
Protocols
HTTP, TCP/IP, UDP, SMTP, Dynamic DNS, DNS Client, SNTP,
BOOTP, DHCP.
LAN Port
10/100 Base-T, RJ45 (Cat. 5)
Operating Environment
0°C to 60°C at 10% ~90% relative humidity.
Designed for indoor use only.
Model No:
UIS-622
Socket type
2x NEMA 5-15R (Type B)
Certifications
FCC
Electrical Rating
Input: 125~250V~50/60Hz
Output: 10A (2 sockets combined)
Fuse Type
10A (Thermal fuse). Spare fuse at bottom of case
Available Sockets
2x fixed
Outlet On/ Off Button
2x button with Orange LED
(press & hold 2 seconds to toggle)

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UIS On/ Off Button
1 button with Blue LED
(press & hold to toggle)
Other LED Indicator
1x Green for Internet Indicator
1x Green for Cloud Link Indicator
Reset to Factory Default
Press & hold Outlets 1 & 2 for 10 seconds, then release
Internet Indicator
Green LED
Web Server CPU
32-Bit RISC CPU
RTC
Built-in Real-Time Clock
Supported browser
IE and Java
Supported Network
Protocols
HTTP, HTTPS, TCP/IP, UDP, SMTP, Dynamic DNS, DNS Client,
SNTP, DHCP
LAN Port
1x RJ45, 10/100 Base-T
Operating Environment
0°C to 60°C at 10% ~ 90% relative humidity.
Designed for indoor use only.
Power Cable
1.0 meter with NEMA 5R15 plug
Mount Method
Wall mountable (template included)
1.3. Network Diagram
The following Network diagrams applies to all IP Switch models.
Fig.1 IP Switch setup to perform auto reset of router and modem

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Fig.2 IP Switch setup to keep Internet device alive.
1.4. LED Indicators Explained
LED Status for Internet & Outlets
LED
LED status
Condition description
Internet
Solid Green
Internet connection available and UIS (Uninterruptable
Internet System) mode has been activated.
Internet
Blinking
Green
There is internet connection,however, at least one of the
target sites is not responsive (regardless of being assigned or
not)
Internet
OFF
There is no internet connection.
Cloud Link
ON
Switch is linked & connected to cloud account (applies to UIS-
622B only)
Cloud Link
OFF
Switch is NOT linked to cloud account (applies to UIS-622B
only)
Outlet 1/ 2
ON
Outlet is powered ON
Outlet 1/ 2
OFF
Outlet is powered OFF
Outlet 1 & 2,
UIS
Blinking
Reset to Factory Default & Clear Cloud Account Link (UIS-
622B only)
All LEDs
Blinking
Firmware Upgrading. Do NOT interrupt or power off!
Outlet 1 & 2,
UIS
Blinking in
sequence
Device is in Add Mode (UIS-622B only)

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LED Status on LAN Port
Light color
Condition description
Green
When On: Internet speed is at 100M
When flashing: Data transmitting / receiving
Yellow
On: Internet correspond speed is 10M
Flash: Data transmitting / receiving
Fig.3 LED Indicators
Fig.4 UIS-522B Hardware
Fig.5 UIS-622B Hardware

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Chapter 2: Hardware Setup
IP Switch hardware installation procedure (applies to both models):
Step 1:
Connect the power cord to device and wall
outlet (for UIS-622B power cable is
permanently connected).
Press the Orange LEDsfor 2 seconds to
turn the Outlets On or Off.
Step 2:
Connect the power plug(s) from the
device(s) you want to control to IP Switch
outlet(s).
NOTE: In order for IP Switch to
maintain continuous Internet
connection and reset your modem/
router upon loss of Internet, the router
power input must be connected here.
Step 3:
Connect LAN cable from your router to the
LAN port on the IP Switch.
Step 4:
Make sure the Internet LED light is ON to
show that the internet connection is
available.
Press and hold the “UIS On/Off” button for
2 seconds to activate Auto Reset, which
will allow the switch to reset upon loss of
connection to the Target sites (i.e web site
addresses or local IP addresses).

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Chapter 3: Software & Web Setup
3.1. Introduction
IP Switch is designed to work without having to install any software (see hardware
setup above). However, it is recommended you test to ensure the settings are
appropriate for your network. The unit can also be customized and configured for
remote access. This gives the user further control over the outlets when not on site.
There are multiple ways to remotely control the outlets (from WAN);
a. Built-in Web User Interface using Dynamic DNS (or static IP) and Port
forwarding, see Section 3.3
b. www.Cloud4UIS.com or ezDevice mobile app (Android & iOS supported)
c. Instant messaging tool (Google Hangouts or Skype), see Section 3.4.
d. API (download from webUI under Configuration -> Heartbeat -> Help)
3.2. How to Locate & Access IP Switch in LAN
IP Switch comes with a built-in Web User Interface (Web UI) that allows for more
control over the unit. There are two ways of accessing the Web UI in LAN (i.e. when
both IP Switch and PC is connected to the same router).
1. Utility program (available for Windows only)
2. Use a fixed IP (when there’s no DHCP server).
*Note–You can also use any LAN program to locate the Web UI URL;for example:
Mac: LANscan
Windows: Wireshark or Angry IP Scanner
3.2.1 Locate IP Switch in LAN using Utility program.
Step 1:
Download the Utility program from
http://5gstore.com/ipswitchupdates and
install.
Once installed Utility will locate and list IP
Switch unit(s).
NOTE: Utility can only discover the IP
Switch units that are located within the
same LAN or network. Be aware that
certain things such as VPN, antivirus,
admin privileges, etc, can prevent
Utility from locating your device(s).
Utility will show LAN IP if units are
connected to a Router. If you are
connecting to your computer directly,
you will need to manually assign an IP
address to the device via the ‘Network’
tab, as well as manually set an IP for
your computer’s Ethernet adapter.

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Step 2:
Click “Launch Web User Interface” to
open your web browser and access the
Web UI of the unit.
A password dialog box will appear and
prompt you to log in.
By default; Username/ password is:
admin/ admin. Press “OK” to proceed.
Step 3:
You will be logged into the IP Switch.
3.2.2 Locate IP Switch in LAN using fixed IP
By default, the IP Switch should obtain an IP address automatically from your router
using DHCP. If for some reason it does not, it will revert to 0.0.0.0. Using Utility ->
Network Settings will allow you to apply a manual/ static IP setting. You may also
press and hold the UIS button for 10 seconds and it will revert to a fixed LAN IP
of 192.168.0.100.
To access IP Switch Web UI via fixed LAN:
Step 1:
Connect the LAN cable from IP Switch to your PC’s Ethernet port
Step 2:
Assign a fixed IP within the same subnet to your PC. Example: IP address:
192.168.0.20; Subnet Mask: 255.255.255.0; Gateway: 192.168.0.1
Step 3:
On your PC, launch a web browser and enter the IP: 192.168.0.100 - Login
username/ password: admin/ admin. You can now change this fixed IP address
to one that you prefer by going to Configuration Settings -> Network.

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3.3. How to Access IP Switch from WAN –using DDNS
The IP Switch Web User Interface (Web UI) can be accessed remotely from Wide
Area Network (WAN). To do so, you must have a public dynamic IP address from
your ISP (Internet Service Provider) -if you’re unsure about this, please contact your
ISP. Remote access via a public static WAN IP will work the same, though a
Dynamic DNS account is NOT needed. Once you’ve confirmed what type of IP you
have, proceed as follows;
i. Setup port forwarding at your router.
a. Log into your router setup / configuration page.
b. Most routers will have these settings under the Firewall / Port
Forwarding / Virtual server section. You will need to open (allow):
TCP Port 80. (NOTE: You may need to forward port 80 to a different
port if you have other devices on the network using that port. You may
also see section 4.2.3 -> HTTP Portif you want to instead change the
port of the Switch)
ii. Setup a Domain Name for your Dynamic WAN IP. Use 3rd Party DDNS
providers. To do so;
a. The following 3rd party DDNS providers below are supported;
• 3322.org
• DynDNS (Dynamic)
• DynDNS (Custom)
• myDDNS.com
• No-IP
b. Create a new user account and password with a DDNS provider.
c. Register a Domain Name for your current Dynamic WAN IP.
d. Log into your outlet via its local IP Address and navigate to →
Configuration Settings →Network →Dynamic DNS. Select
the DDNS provider; enter the registered domain name, user
account, and password. Click Apply.
The IP Switch is now accessible remotely using the newly registered Domain Name.
For further description of Network →Dynamic DNS configuration, see section
4.2.3.
3.4. How to Access IP Switch from WAN -using Hangouts
IP Switch supports Google Hangouts, an instant messaging tool. Once setup, user
can get notifications and issue commands to check the status, as well as turn on/off
power or reset the outlets. Before starting, confirm your firmware is up to date. You
will also need to set up 2 Gmail accounts - 1 designated as the IP Switch & 1 as the
Control account.
*For troubleshooting, including how to use Gmail with 2-step authentication, see Section 5 –
Troubleshooting tips.

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3.4.1. How to Setup Hangouts
Step 1:
From the Utility application, select
‘Launch Web User Interface’ -
when prompted, log in with the
default user name & password:
User Name: admin
Password: admin
NOTE: If Utility cannot locate your
Switch, please refer back to
section 3.2.1
Step 2:
Below the ‘Configuration Settings’
button on the left, select ‘Hangouts’
a. Refer to ‘Status’ (offline by
default) - You will need to change
this to ‘Online’
b. For the ‘Login ID,’ enter the
Gmail Account for the Switch
(Example: [e-mail]).
c. Enter the Password (or APP
Password if using 2-step verification
–see section 5.2.1)for the same
Gmail account in the ‘Password
Field’ to the right
d. Under the ‘Add Contact
Accounts’ enter your control Gmail
account that will be used to control
the switch (Example:
[email protected])
e. Click ‘Apply’ to save
Step 3:
Allow a few moments for the Switch
to connect and Sign in.
Step 4:
Once connected, log into your
control Gmail account. Do NOT log
into the Switch account. The users
listed in your Contact List will
receive a notification to add the IP
Switch as a ‘contact’.
Once added, you can control the IP
Switch by chatting with it.
*NOTE: If you do not receive an ‘invite’,
you may need to log into the Switch’s
Gmail account to ADD CONTACTS
manually.

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3.4.2. How to Control IP Switch using Hangouts
After setting up and getting connected as
above. Bring up the IP Switch chat
window by inviting it to chat.
*NOTE: Typing in anything other than the
Keywords will invoke IP Switch to respond
with “Please type HELP to list available
commands.”
Available commands are (non case
sensitive):
-SET [ON/OFF/RESET] [0/1/2](where
0=both outlets, 1/2=Outlets)
-UIS [ON/OFF]
-GET [IP/STATUS]
SET ON / OFF / RESET command will
return a “Done!” once IP Switch has
completed the action.
GET IP command will return the WAN IP
and the unit’s LAN IP address.
*NOTE: If port forwarding is set, but not the
domain name, user can still use WAN IP to
access the IP Switch Web User Interface
from internet.
GET STATUS command will return the
following information.
For [Outlet Status] the Outlet1 and
Outlet2 name can be assigned. This is
done via the local IP address of the IP
Switch →Configuration →Outlet
Setup
*Use Mobile Device to Control: There is
also a mobile application called “Hangouts”
that can be used in this same manner. It is
available for Android and iOS.

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3.5. How to Access IP Switch from WAN –Using Skype
As an alternative to the Google Talk/ Hangouts, you can now use Skype to monitor
and control your outlets.
Step 1: Connect your computer to the same network as the IP Switch. Open a web
browser to its IP Address (e.g. 192.168.0.197). If the IP Address is unknown, refer to
section 3.2
Step 2: Admin Screen
1. Login when prompted (default username & password: admin)
2. Select Skype on the left
3. Click Enable for the Skype Function
4. Click Auto Rebooter (a separate window will open;see Step 3)
5. Click Apply
Step 3:Auto Rebooter
1. Click Add to Contacts
Step 4:Open The Skype App
1. Under the Contacts Section select Auto Rebooter
2. Type Help
3. Click Get My ID

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4. Copy and Paste the ID
5. Toggle back to the Admin Screen
6. Enter the Name for your Switch (any name you want to represent)
7. Paste the ID in the ID field
8. Click Add
Step 5: Skype Control
1. Switch back to the Skype App
2. Click on Help then Show My Devices
3. Select the button that corresponds to the action you wish to perform
4. Example Status
5. Status will be displayed
Command example

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Result
Other Commands:
Outlet 1 or 2: Turn ON/ OFF, Reset
UIS: Turn ON/ OFF
*NOTE: If you have multiple outlets, you may use the same ID (from Get My ID).
3.6. How to Access IP Switch from Cloud4UIS.com & Mobile
App
The Switch can be controlled at any time, from any where in the world (as long as it
has an Internet connection), using the website Cloud4UIS.com as well as via a
mobile app called ezDevice (available on the App Store and Google Play Store).
Follow these steps for adding the Switch via Cloud4UIS.com
1. Make sure your computer is connected to the same LAN as the Switch
2. Open a web browser to https://cloud4uis.com
3. Select Sign Up to create yourself account OR Log In if you
already have one
4. Select the 3 vertical dots button at the top right and select the
button that shows a +sign and outlet
5. A new window will open that says Add
Device. It should automatically find the
device by the IP address your router
has assigned it. If not, you can manually
enter its serial number
6. Click the +button to the right of the
device
7. Next, you’ll be prompted to enter the
Device Key to complete the addition.
Refer to the Password listed on the
bottom label of your Switch
8. Click Next to complete and then Done
9. You should now see your device listed on the home page

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Follow these steps for adding the Switch via ezDevice mobile app
1. Connect your mobile device to the same router you have your Switch
plugged into so that you are on the same LAN
2. Open the Google Play or App Store and search for: ezDevice
3. Install the app and open it. Select Sign Up to create yourself account
OR Log In if you already have one
4. Click Add Device at the top right
5. A new window will open that says
Add Device. It should automatically
find the device by the IP address
your router has assigned it. If not,
you can manually enter its serial
number
6. Click the +button to the right of the
device
7. Next, you’ll be prompted to enter the Device Key to complete the
addition. Refer to the Password listed on the bottom label of your
Switch
8. Click Next to complete and then Done
9. You should now see your device listed on the home page
3.7. How to Upgrade/ Re-Flash Firmware
When issues occur with your IP switch, it is best to upgrade firmware (if available) or
re-flash the current version of firmware. This can be done with the Utility application
OR via the local web interface page. It can be accomplished with a computer that is

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connected to the same network as the IP switch or, in certain cases when the IP
Switch is unreachable, you may connect it directly to your computer via the Ethernet
cable.
*NOTE: Before performing the upgrade, it is recommended that you save your
settings. See section 4.4.1 for instructions on the Save/ Restore settings info.
Upgrade Using Utility
Step 1: Launch the ‘Utility’ Windows
Application and let it detect IP switch.
Step 2: Click on the ‘Firmware
Upgrade’ button.
NOTE: If Utility cannot locate your
Switch please refer back to section
3.2.1
Step 3: In the dialog box that opens,
select the ‘…’button to the right of
‘File Name.’
Step 4: Locate the firmware file and
open it.
Step 5: The file name should now
appear in the appropriate field. Now,
select the ‘Download’ button
NOTE: The firmware process takes
about 2-5 minutes.
Upgrade Using Local Web UI
Step 1: Log into the web user
interface of your IP Switch
Step 2: Navigate to the
Save/Upgrade section (on the left)
Step 3: Under the 'Upgrade
Firmware' section, click on the
'Browse'/ 'Choose File' button

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beside 'Location'
Step 4: A window will open to view
your computer files. The firmware
typically saves to your downloads
folder. Select the .bin file named and
click Open
Step 5: You'll now see the file appear
next to 'Location’ -> Click Apply to
begin the upgrade
NOTE: The firmware process takes
about 2-5 minutes.
Chapter 4: IP Switch Web User Interface
4.1. Information
The Information tab displays an overview of the device’s current status (i.e. target
site response times, UIS and Outlet On/ Off indicators as well as control).
4.1.1 Current Status
This section displays the current status of the outlets.
i. Connection Status
Assign: This shows the outlets that are assigned to the target sites

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Site Label: A name for the target site
Target Site: This is the default target site as listed under Configuration page
IP Address: The IP address of the Target Site
Response Time: based on UDP / TCP protocol sets in Configuration page
Timeout: Number of timeouts as a percentage of total tries since reset.
*NOTE: This page will auto refresh every 5 seconds
ii. Status and Control
This section shows the current status of the UIS Function and Outlet. User can
click to control the Outlets or UIS function from here.
Icon
Description
The UIS Function is Off. IP Switch will not perform auto outlet
reset when connection loss is detected.
The UIS Function is On. IP Switch will perform auto outlet reset
when connection loss is detected.
The Outlet is Off
The Outlet is On
The Outlet is On, but UIS Function is Off. The outlet will not
auto reset.
4.2 Configuration
The following option allows the user to configure the IP Switch.
4.2.1 Configuration
4.2.2 Schedule
4.2.3 Network
4.2.4 E-mail
4.2.5 Account
4.2.6 Google Talk/ Hangouts
4.2.7 System Time
4.2.8 Language
4.2.9 SMS
4.2.1 Configuration
Use this section to configure how IP Switch checks websites. Advance users can
use this to customize IP Switch to check network devices.