A.O. Smith HSE-SBS 6 User manual

* Applicable only for HSE-SBS 15 and 25 Litres models
* Remote Control
User Guide
EXPERT SERVICE
Monday to Friday: 9 a.m., to 8 p.m.
Saturday & Sunday: 9 a.m., to 6 p.m.
#For calls registered at A. O. Smith Call Centre before 4 p.m. only.
Available only in selected cities. For more details please call our
1800-103-2468/
1860-500-2468 or log on to www.aosmithindia.com
1800-103-2468/ 1860-500-2468
[phone] (Send SMS) or
[email protected]
Higher energy rating.
Wired Remote control.
Water Heater
HSE-SBS 6, 10, 15 and 25 Litres

Congratulations!
And welcome to the A. O. Smith family.
We would like to thank you for the trust you have shown in choosing an A. O. Smith Water
Heater. You can be sure it will live up to your expectations. Thousands of delighted users all
over the world trust A. O. Smith Water Heaters for their families. This user guide will introduce
you to your Water Heater. Follow the instructions carefully and look forward to enjoying long
years of trouble-free service.
A. O. Smith is a company known for its innovative technologies and energy-efficient solutions.
Ours are the only Water Heaters with the Blue Diamond®Glass Lining for the inner tank. This
cutting-edge technology prevents sediment and scaling, fights corrosion and extends the life
of your Water Heater.
Our customer-centric approach manifests itself in many other ways too. If you need any
information or assistance with your Water Heater, just call us from any phone, anywhere in the
country to our Customer Care No. 1800-103-2468/1860-500-2468.
Or
Factory Address:
A. O. Smith India Water Products Private Limited
(formerly known as A. O. Smith India Water Heating Private Limited)
Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,
Ramanagara District, Karnataka – 562 112, India.
CIN: U31909KA2006PTC040282
A. O. Smith India Water Products Private Limited was established in 2006. Since then, the
A. O. Smith team has conducted numerous focus group studies and spent endless research
hours determining what India wanted in a Water Heater. Backed by 75 years of proven
technological advances, A. O. Smith India has created a stylish design with features demanded
by the Indian consumer.
The A. O. Smith plant with manufacturing facilities spread over 76,000 sq. ft. is located on
20 acres, just outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations
is the 16th A. O. Smith manufacturing facility worldwide. In 2013, additional 150,000 sq. ft.
was added in Bengaluru factory. A. O. Smith's India plant has extensive engineering and
technical resources and has the latest technologies incorporated. A. O. Smith is the first
manufacturer to invest in and produce glass-lined Water Heaters in India.
Today, A. O. Smith Corporation is one of the largest Water Heater manufacturers in the world
and is a global leader in innovative technology and energy-efficient solutions.
About A. O. Smith

Contents
What's in the box?
HSE-SBS 6 and 10 Litres
HSE-SBS 15 and 25 Litres
Discharge TubeUser Guide Wall Mounting
Accessories
User Guide
Discharge Tube
Wall Mounting
Accessories
Electric
Water Heater
Electric Water Heater
with Wired Remote control
Remote Accessories
USER GUIDE
Read Before Operation.............................................................. 1
General ...................................................................................... 2
Specifications ............................................................................ 3
Key Features .............................................................................. 5
Safety Precautions..................................................................... 6
Installation ............................................................................... 6
Connecting to Water Supply..................................................... 8
Operation ................................................................................ 11
A. O. Smith ColourMatch System®.......................................... 15
Troubleshooting ...................................................................... 17
Circuit Diagram ...................................................................... 19
Warranty.................................................................................. 20
Jurisdiction .............................................................................. 21
Expert Company Service ......................................................... 21
Service and Maintenance ....................................................... 23
USER GUIDE

1
Read Before Operation
On Receipt
It is our policy to promote safe delivery of all orders. This product shipment has been
thoroughly checked, packed and quality certified before leaving our factory.
Visible Loss or Damage
If any of the goods called for on the bill of lading or express receipt are damaged or the
quantity is short, do not accept them until the freight or express delivery agent makes an
appropriate notation on your freight bill or receipt.
Concealed Loss or Damage
When a shipment has been delivered to you in apparent good condition, but upon opening
the packaging if any loss or damage has taken place while in transit, inform the carrier’s
agent/A. O. Smith representative immediately.
About this manual
This manual is a guide to good practice for operating and periodic maintenance of the
A. O. Smith HSE-SBS Water Heater.
Do not operate the Water Heater before reading the user manual.
Please follow instructions in this manual to ensure personal safety and proper operation of
this product. Always install, operate, inspect and maintain this product in accordance with
all applicable standards. Please store this user manual carefully for any future reference.

22
Customer Copy to be retained by the Customer
Dealer’s Stamp and Signature
Invoice Number: ___________________________ Dated: _________________________
Unit Serial Number: __________________________________
Model: _________________________ Capacity: ______________________
Customer's Name and Address: ______________________________________________
___________________________________________________________________________
___________________________________________________________________________
Ph: _______________ Mobile: _____________________ E-mail: ___________________
Warranty Card
Company Copy to be sent back to the Company
Dealer’s Stamp and Signature
Invoice Number: ___________________________ Dated: _________________________
Unit Serial Number: __________________________________
Model: _________________________ Capacity: ______________________
Customer's Name and Address: ______________________________________________
___________________________________________________________________________
___________________________________________________________________________
Ph: _______________ Mobile: _____________________ E-mail: ___________________
Warranty Card

23
Registered Office
A. O. Smith India Water Products Private Limited
(formerly known as A. O. Smith India Water Heating Private Limited)
Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,
Ramanagara District, Karnataka – 562 112, India.
•Customer Care No. 1800-103-2468/1860-500-2468.
•Website: www.aosmithindia.com
CIN: U31909KA2006PTC040282
For Service needs:
Please contact our A. O. Smith
Customer Care No. : 1800-103-2468/1860-500-2468.
SMS us : [phone]
E-mail us : [email protected]
Service and Maintenance

Manufactured by A. O. Smith India Water Products Private Limited
(formerly known as A. O. Smith India Water Heating Private Limited)
Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka – 562 112, India.
Customer Care No. 1800-103-2468/1860-500-2468 •Website: www.aosmithindia.com
CIN: U31909KA2006PTC040282
Part No.: 331319-000_R2 Date: 23-02-2017