A&M XTM P A4 User manual

XTM XP/P A4,
STF XP/P T3, STF P T1
User Guide

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Batteries 9
Battery size and handling tips 9
Replacing batteries 10
Daily use 11
Turning on and o󰘯 11
Inserting and removing the hearing in󰘵ruments 11
Adju󰘵ing the volume 13
Maintenance and care 14
Hearing in󰘵ruments 14
Ear pieces and tubes 15
Professional maintenance 17

3
Further information 18
Signal tones 18
Safety information 19
Symbols used in this document 20
Troubleshooting 21
Country-speci󰘰c information 22
Service and warranty 23

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

5
Your hearing in󰄋ruments
In󰄋rument type
Your hearing in󰘵ruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
in󰘵rument into the ear. The in󰘵ruments are not intended
for children under the age of 3 years or persons with a
developmental age of under 3 years.
Your hearing in󰘵ruments have pre-con󰘰gured sound
pro󰘰les. Your Hearing Care Professional has set the
appropriate sound pro󰘰le for you.
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.

6
Components and names
This user guide describes several types of hearing
in󰘵ruments. Use the following pictures to identify the type
of hearing in󰘵rument that you use.
XTM P A4, STF P T3 XTM XP A4, STF XP T3
➊
Ear piece
➋
Adapter for ear piece
➌
Tube for earhook
➍
Earhook
➎
Microphone openings
➏
Second microphone
(XTM P A4 only)
➐
Rocker switch (control)
➑
Battery compartment
(on/o󰘯 switch)

7
STF P T1
➊
Ear piece
➋
Adapter for ear piece
➌
Tube for earhook
➍
Earhook
➎
Microphone openings
➏
Rocker switch (control)
➐
Battery compartment
(on/o󰘯 switch)

8
Ear pieces
Standard ear pieces Size
Cu󰘵om-made ear pieces
Examples:
You can easily exchange the 󰘵andard ear pieces. Read
more in section "Maintenance and care".

9
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 13 675
- Always use the correct battery size for your hearing
in󰘵ruments.
- Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
- Always carry spare batteries.
- Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

10
Replacing batteries
Removing the battery:
> Open the battery compartment.
> Push the battery out
(refer to the picture).
Inserting the battery:
> If the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
> Insert the battery with the "+" symbol
facing up (refer to the picture).
> Carefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

11
Daily use
Turning on and off
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
> Turning o󰘯: Open the battery
compartment fully.
> Turning on: Close the battery compartment.
The hearing in󰘵ruments turn on after a delay of
several seconds. During this time you can insert the
hearing in󰘵ruments into your ears without experiencing
unpleasant feedback whi󰘵ling.
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers indicate the side:
- red marker = right ear
- blue marker = left ear

12
Inserting a hearing in󰘵rument:
> Hold the tube close to the ear piece.
> Carefully push the ear piece
into the ear canal ➊.
> Twi󰘵 it slightly until it
sits well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
> Lift the hearing in󰘵rument
and slide it over the top of
your ear ➋.
CAUTION
Risk of injury!
> Insert the ear piece carefully and not too deeply
into the ear.
- It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
- If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

13
Removing a hearing in󰘵rument:
> Lift the hearing in󰘵rument
and slide it over the top of
your ear ➊.
> Hold the tube close to
the ear piece and pull the
ear piece out carefully ➋.
CAUTION
Risk of injury!
> In very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
> If you prefer manual volume adju󰘵ment, press the
rocker switch briefly.
A signal tone indicates the volume change. Once the
maximum or minimum volume level has been reached,
you will hear a di󰘯erent signal tone. Depending on the
hearing in󰘵rument type, you will also hear a signal tone
for the default volume level.

14
Maintenance and care
To prevent damage it is important that you take care of
your hearing in󰘵ruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing in󰄋ruments
Drying and 󰄋orage
> Dry your hearing in󰘵ruments overnight.
> Ask your Hearing Care Professional for recommended
drying products.
> For longer periods of non-use, 󰘵ore your hearing
in󰘵ruments with open battery compartment and
batteries removed in a drying sy󰘵em to avoid the
adverse e󰘯ects of moi󰘵ure.
Cleaning
Your hearing in󰘵ruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing in󰘵ruments or cause personal injury.
> Clean your hearing in󰘵ruments daily with a soft,
dry tissue.
> Never use running water or immerse the
devices in water.
> Never apply pressure while cleaning.
> Ask your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing in󰘵ruments
in good condition.

15
Ear pieces and tubes
Cerumen (ear wax) may accumulate on the ear pieces.
This may a󰘯ect sound quality. Clean the ear pieces daily.
- For hearing in󰘵ruments with a 󰘵andard ear piece:
Exchange the ear pieces approximately every three
to six months, or sooner if you notice cracks or other
changes.
Ask your Hearing Care Professional to clean the tubes
or to exchange tubes as needed.
- For hearing in󰘵ruments with cu󰘵om-made ear pieces:
Ask your Hearing Care Professional to clean the tubes
or to exchange the ear pieces and tubes as needed.
Cleaning ear pieces
> Clean the ear piece
upon removal with a soft
and dry tissue.
This prevents cerumen
becoming dry and
hardening.
> Never use running water or immerse the ear piece in
water.

16
Exchanging 󰄋andard ear pieces
> Pull o󰘯 the used ear piece and plug on the new
ear piece.
XTM P A4, XTM XP A4, STF P T3, STF XP T3:
ᆼ
ᆻ
ᆺ
STF P T1:

17
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Cu󰘵om-made ear pieces and wax 󰘰lters should
be exchanged as needed by your Hearing Care
Professional.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

18
Further information
Signal tones
Situation Tone
Volume up
Volume down
Maximum volume reached
Minimum volume reached
Default volume level
(not for XTM XP A4, XTM P A4)
Startup melody
(not for STF P T1)
Battery low

19
Safety information
For more safety information, refer to the safety manual
supplied with the device.
For Hearing Care Professionals
Before 󰘰tting STF T1 or STF T3 hearing in󰘵ruments:
> Read the safety information and the in󰘵ructions for
󰘰tting that are provided in a separate 󰘰tting guide.
XTM A4 hearing in󰘵ruments are 󰘰tted with a
smartphone app.
> Read the safety information and the in󰘵ructions for
󰘰tting that are provided in the app.
For all hearing in󰘵rument types, note the following:
CAUTION
Risk of impairing the residual hearing of the client!
> In order to achieve correct 󰘰tting results, clients
mu󰘵 be able to answer que󰘵ions concerning
their hearing correctly. Therefore, the described
󰘰tting procedure shall only be used for persons
who are mentally capable to answer que󰘵ions
concerning their hearing correctly.
NOTICE
> If the client is unsatis󰘰ed after trying several
sound pro󰘰les then the hearing in󰘵rument
type may not be suitable. Please try a di󰘯erent
hearing in󰘵rument type.

20
CAUTION
Risk of injury!
> Make sure your client always wears the tube
with an ear piece.
> Make sure that the ear piece is completely
attached.
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Troubleshooting
Problems and possible solutions
Sound is weak.
- Increase the volume.
- Replace the empty battery.
- Clean or exchange the ear piece.