A&M XTM S A4 User manual

XTM S A4
User Guide

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Batteries 8
Battery size and handling tips 8
Replacing batteries 9
Daily use 10
Turning on and o󰘯 10
Inserting and removing the hearing in󰘵ruments 11
Adju󰘵ing the volume 13
Maintenance and care 14
Hearing in󰘵ruments 14
Ear pieces and tubes 16
Professional maintenance 20

3
Further information 21
Signal tones 21
Safety information 22
Symbols used in this document 23
Troubleshooting 23
Country-speci󰘰c information 25
Service and warranty 26

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

5
Your hearing in󰄋ruments
In󰄋rument type
Your hearing in󰘵ruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
in󰘵rument into the ear. The in󰘵ruments are not intended
for children under the age of 3 years or persons with a
developmental age of under 3 years.
Your hearing in󰘵ruments have pre-con󰘰gured sound
pro󰘰les. Your Hearing Care Professional has set the
appropriate sound pro󰘰le for you.
Getting to know your hearing in󰄋ruments
Your hearing in󰘵ruments have no controls.
You can also ask your Hearing Care Professional
whether a smartphone app to control your
in󰘵ruments is available.

6
Components and names
➌
➎
➑
➊
Ear piece
➋
Retention 󰘵rand
(optional)
➌
Tube (ThinTube)
➍
Adapter for ThinTube
➎
Microphone openings
➏
Battery compartment
(on/o󰘯 switch)
➐
Adapter for ear piece
➑
Tube for earhook
➒
Earhook

7
Ear pieces and tubes
Ear pieces Size
Standard ear pieces
Open Tip open or closed
Open Tip semi-open
Open Tip double
for use with an earhook
Cu󰘵om-made ear pieces
Examples:
Tubes Length
Standard tube (ThinTube)
Tube for earhook
You can easily exchange the 󰘵andard ear pieces
and clean the 󰘵andard tube. Read more in section
"Maintenance and care".

8
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312
- Always use the correct battery size for your hearing
in󰘵ruments.
- Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
- Always carry spare batteries.
- Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

9
Replacing batteries
Removing the battery:
> Open the battery compartment.
> Push the battery out
(refer to the picture).
Inserting the battery:
> If the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
> Insert the battery with the "+" symbol
facing up (refer to the picture).
> Carefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

10
Daily use
Turning on and off
Via battery compartment:
> Turning o󰘯: Open the battery
compartment fully.
> Turning on: Close the battery compartment.
The hearing in󰘵ruments turn on after a delay of
several seconds. During this time you can insert the
hearing in󰘵ruments into your ears without experiencing
unpleasant feedback whi󰘵ling.

11
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers indicate the
side:
- red marker = right ear
- blue marker = left ear
Inserting a hearing in󰘵rument:
> Hold the tube close to the ear piece.
> Carefully push the ear piece
into the ear canal ➊.
> Twi󰘵 it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
> Lift the hearing in󰘵rument
and slide it over the top of
your ear ➋.
૝
CAUTION
Risk of injury!
> Insert the ear piece carefully and not too deeply
into the ear.

12
- It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
- If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
Removing a hearing in󰘵rument:
> Lift the hearing in󰘵rument
and slide it over the top of
your ear ➊.
> Hold the tube close to
the ear piece and pull the
ear piece out carefully ➋.
CAUTION
Risk of injury!
> In very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".

13
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
> If you prefer manual volume adju󰘵ment, use a
smartphone app.
An optional signal can indicate the volume change.
If you turn o󰘯 the hearing in󰘵ruments immediately
after changing the volume, the volume change may
not be saved. Wait 5 seconds before turning the
hearing in󰘵ruments o󰘯.

14
Maintenance and care
To prevent damage it is important that you take care of
your hearing in󰘵ruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing in󰄋ruments
Drying and 󰄋orage
> Dry your hearing in󰘵ruments overnight.
> For longer periods of non-use, 󰘵ore your hearing
in󰘵ruments in a dry environment with an open battery
compartment and the batteries removed.
> Ask your Hearing Care Professional for more
information.

15
Cleaning
Your hearing in󰘵ruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing in󰘵ruments or cause personal injury.
> Clean your hearing in󰘵ruments daily with a soft, dry
tissue.
> Never use running water or immerse the
devices in water.
> Never apply pressure while cleaning.
> Ask your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing in󰘵ruments
in good condition.

16
Ear pieces and tubes
Cerumen (ear wax) may accumulate on the ear pieces.
This may a󰘯ect sound quality.
- For hearing in󰘵ruments with a 󰘵andard tube
(ThinTube):
Clean the ear pieces daily, clean the tubes as
required.
Exchange the ear pieces and tubes approximately
every three to six months, or sooner if you notice
cracks or other changes.
- For hearing in󰘵ruments with an earhook and 󰘵andard
ear piece:
Clean the ear pieces daily.
Exchange the ear pieces approximately every three
to six months, or sooner if you notice cracks or other
changes.
Ask your Hearing Care Professional to clean or
exchange the tubes as needed.
- For hearing in󰘵ruments with an earhook and cu󰘵om-
made ear piece:
Clean the ear pieces daily.
Ask your Hearing Care Professional to clean the tubes
or to exchange the ear pieces and tubes as needed.

17
Cleaning ear pieces
> Clean the
ear piece upon
removal with
a soft and dry
tissue.
This prevents
cerumen
becoming dry
and hardening.
> Never use running water or immerse the ear piece in
water.

18
Cleaning 󰄋andard tubes
Never use running water or immerse the tube in water.
You can clean 󰘵andard tubes (ThinTube) using a special
cleaning wire. Ask your Hearing Care Professional for
suitable cleaning wires.
> Remove tube and adapter by unscrewing the adapter
from the hearing in󰘵rument.
> Carefully insert the cleaning wire into the adapter ➊.
> Push the cleaning wire all the way through the tube ➋.
➋
➊
> Wipe away any cerumen or debris that is dislodged.
> Completely remove the cleaning wire.
> Re-attach tube and adapter to the hearing in󰘵rument.

19
Exchanging 󰄋andard ear pieces
> Pull o󰘯 the used ear piece and plug on the new
ear piece.
with 󰘵andard tube
with earhook

20
Exchanging 󰄋andard tubes and adapters
> Unscrew the used tube from the adapter ➊.
> If necessary, unscrew the used adapter ➋.
➋➊
> Screw on the new adapter and tube.
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Cu󰘵om-made ear pieces and wax 󰘰lters should
be exchanged as needed by your Hearing Care
Professional.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.