Microtech Axio User manual

OperatiOns Manual
Bte
BEHIND-THE-EAR

Table of Contents
Overview
Features, Controls and Identification ................................. 2
Preparation
Batteries ............................................................................. 4
Battery Indicator Tones....................................................... 6
Tamper Resistant Battery Compartment ............................ 6
Insertion and Removal
Custom Earmold ............................................................... 8
Instant Fit Earbud or Custom Eartip ................................ 11
Operation
On & Off........................................................................... 14
Control Surface: Volume and Multimemory ..................... 15
Directional Settings .......................................................... 18
Telephone Use.................................................................. 19
T
2(touch-tone) Function................................................... 22
Summary of Settings ........................................................ 24
Hearing Instrument Care
Instrument Care................................................................ 26
Standard Tubing Care ...................................................... 27
Thin Tubing Care..............................................................28
Service and Repair............................................................ 30
Troubleshooting Guide .................................................... 31
FDA Information
Required Information ....................................................... 32
1

2 3
Overview
Features, Controls and Identification
Your hearing instrument controls include:
1. Earhook
2. Microphone
3. Control surface: Volume and/or Memory control
4. Battery compartment (on/off control)
5. Side indicator RED is for RIGHT ear,
BLUE is for LEFT ear.
6. Tamper resistant battery compartment lock
Your hearing instrument can be identified by:
7. Location of serial number
8. Location of manufacturer’s name and
model name
Comfort Fit Solutions:
9. Standard Earmold with tubing
10. Thin tube with Instant Fit Earbud
11. Thin tube with Custom Eartip
2
Overview
3
11
10
9
4
00-000000
8
5
6
1
7SERIAL NUMBER

4
5
Preparation
Batteries
Your hearing instrument uses a battery as its power
source. This battery size can be identified by
the orange (13) color code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s plus “+” sign (flat side of
the battery) with the “+” on the battery door.
5. Close the battery door.
Preparation
1 2
3 4
5

6
7
Preparation
Battery Indicator Tones
An indicator will sound when the battery’s voltage
is low. You have approximately 10 minutes* to
replace the battery. A different tone lasting
two seconds will sound just before the battery
stops working.
* Actual time between low battery indicator and shut
down will vary depending on environmental noise
levels and brand of battery used.
Tamper Resistant Battery Compartment
To lock the battery door:
Use an appropriate tool to
slide the recessed switch to
the left until it “clicks” and
the colored mark is visible.
To unlock the battery door:
Slide the recessed switch to
the right until it “clicks” and
the colored mark disappears.
Locking the door is not
required for operation.
Helpful Hints
• NEVERFORCETHEDOORSHUT;this
couldresultinseriousdamage;ifthedoor
will not close securely, check that the battery
is inserted correctly
• Donotopenthebatterydoortoofaror
damage is likely to occur
• Disposeofusedbatteriesimmediatelyinthe
proper waste or recycling container
• Batteriesvaryinsizeandperformance.Your
hearing care professional is your best source for
lifespan estimates and verification that you are
using the proper size and type
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they
can easily be swallowed
National Button Battery Ingestion Hotline:
202-625-3333
Preparation
m WARNING:

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9
Insertion and Removal
Custom Earmold
To insert the Custom Earmold and hearing instrument:
1. HoldtheCustomEarmoldwithyourthumband
forefinger on the outer side near the tubing.
2. Tilt your hand slightly forward and gently insert the
canal tip of the Custom Earmold into your ear canal.
3. Rotate the Custom Earmold backward.
4. Softly press the Custom Earmold into place with
your fingertip.
5. Carefully place the BTE behind your ear wrapping
the earhook over the top of your ear.
To remove the hearing instrument and
Custom Earmold:
Take the instrument from behind your ear and gently
pull the Custom Earmold outward. Pulling lightly down
on the ear lobe may help loosen the Custom Earmold
as it is removed.
My hearing instrument uses:
A Custom Earmold. Please see below.
An Instant Fit Earbud or Custom Eartip.
See page 11.
1 2
3 4
5
Insertion and Removal

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11
Insertion and Removal
Helpful Hints
• Minorirritationandinammationmayoccur
as your ear becomes accustomed to having an
objectinit;ifso,pleasecontactyourhearing
care professional
• Ifanactualallergicreactionoccurs,alternative
earmoldmaterialsareavailable;contactyour
hearing care professional
• Severeswelling,dischargefromtheear,
excessive wax, or other unusual conditions
warrant immediate consultation with a physician
Insertion and Removal
Insertion and Removal of
Instant Fit Earbud or Custom Eartip
To insert the Instant Fit Earbud or Custom Eartip:
1. Insert the Instant Fit Earbud/Custom Eartip
into your ear canal.
2. Gently wrap the BTE over your ear until it rests
securely behind your ear.
3. Place the lock in the concha bowl of your ear.
1
3
2

12
13
Insertion and Removal
To remove the hearing instrument
and Instant Fit Earbud:
1. Remove the lock from the concha bowl of your ear.
2. Remove the hearing instrument from behind
your ear.
3. Gently grasp the tubing at the opening of the ear
canal and pull outward.
1
3
2
Insertion and Removal
To remove the hearing instrument
and Custom Eartip:
1. Remove the lock from the concha bowl of your ear.
2. Remove the hearing instrument from behind
your ear.
3. Gently grasp the tubing at the Custom Eartip
and pull outward.
1
3
2

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15
Operation
On & Off
To turn ON:
Insert a battery and completely close the
battery door.
To turn OFF:
Open the battery door until the battery is no
longer touching the battery contacts.
Some hearing instruments are programmed to
have a Power-On delay. Your hearing professional
will place a check in the box below if your hearing
instruments have this feature.
The Power-On delay means that your instruments
will take several seconds to power up once they
have been turned on. This feature allows you to
get the hearing instruments in your ear before they
start to amplify sound.
Control Surface: Volume and Multimemory
Your hearing system features a Control Surface which
adjusts multiple features depending on the setting.
The first touch “wakes” the control surface. The next
touch performs the desired action.
My hearing instrument has a Power-On delay.
Section A – Sweep Volume Control
Your volume control is a Sweep volume
control. To make sounds louder, sweep
your finger from B to A. Each sweep
increases the volume one step until
you reach the desired volume or the
maximum setting. To make sounds
softer, sweep your finger from A to B. Each sweep
decreases the volume one step until you reach the
desired loudness or the minimum setting.
Section B – Touch and Release Volume Control
Your volume control is configured as a Touch and
Release volume control. Each time you touch
anywhere on the control surface the volume of your
hearing instrument changes.
My Control Surface is set for:
Sweep volume control. See Section A.
Touch and Release volume control. See Section B.
Automatic volume control. See Section C.
Multimemory. See Section D.
Sweep volume control and multimemory.
See Section E.
Operation
A
B

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Operation
The Touch and Release volume control is configured
to automatically decrease in volume before it
increases. To make sounds louder, touch and release
the control surface. Repeat this motion until you are
at the minimum setting. The next time you touch the
control surface, the volume will increase one step.
Continue to touch and release until you reach the
desiredloudness.NOTE:If10minutesormorehave
passed since the last volume change, the volume will
automatically decrease before it increases.
Section E – Sweep Volume Control and Multimemory
Your control surface is set up to allow changes for
both volume and memory/program. To make sounds
louder, sweep your finger from B to A. To make sounds
softer sweep your finger from A to B. To change memory/
program, touch anywhere on the control surface.
Section D – Multimemory
Your hearing care professional can set up to four
hearing memories for you. These additional programs
are accessed by touching and releasing anywhere on
the control surface.
When you touch the control surface, you may hear a
speech indicator or a series of tones indicating the
device has changed to the next memory/program.
Your hearing instrument has been set up with the
following indicators and memories/programs.
Operation
Program Tone Speech
 1 1Tone  Normal
2 2 Tones
3 3 Tones
4 4 Tones
Memory/
Program
Section C – Automatic Volume Control
Your hearing instruments have been set to a specific
volume level by your hearing care professional. If
sounds are generally too loud or soft, please contact
your hearing professional for advice and adjustment.
When you touch the control surface, you may hear
a series of tones indicating the device has changed
volume. Your hearing instrument has been set up with
the following indicators:
Your device will always power-on to the optimal,
programmed volume setting determined by your
hearing care professional. Depending on how your
volume control is set, you may have up to five
steps. The minimum and maximum steps will have
an additional tone following the beeps.
Step Tone
Up two steps from programmed gain Five beeps
Up one step from programmed gain Four beeps
Programmed gain Three beeps
Down one step from programmed gain Two beeps
Down two steps from programmed gain One beep

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Directional Settings
Your hearing instrument has directional microphones to
help improve speech understanding in noisy situations.
Your hearing instrument has been set up with the
following directional settings:
When the directional microphones are activated
automatically (Automatic), the hearing instrument will
continually monitor the environment and gradually
adjust to the appropriate mode to optimize speech
intelligibility.
When the directional microphones are activated by
pushing the Multimemory button (Manual), the hearing
instrument optimizes speech when you select the
directional memory.
Ask your hearing care professional about your
particular directional settings.
Telephone Use
Your hearing instrument has a telephone feature
that enables you to comfortably use the telephone
without removing your hearing instrument or
custom earmold.
ATR or Autocoil:
Place the telephone handset in a normal position
and then shift it slightly back. When correctly
positioned, you will hear an indicator for the
automatic activation of the telephone program.
When finished, the hearing instrument will
automatically return to the previous setting.
Program Directional Setting
1 Automatic Manual Off
2 Automatic Manual Off
3 Automatic Manual Off
4 Automatic Manual Off
My telephone feature is:
Automatic Telephone Response (ATR)
Automatic Telecoil (Autocoil)
Manual Telecoil (Program #__________ )
Operation Operation

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Operation
Telecoil and Manual Switching
Hearinginstrumentswithamanualtelecoilallow
you to switch the devices to telephone mode
when needed.
Manually switched telecoils are activated
by choosing the telecoil setting using the
control surface.
General Telephone Use
Some hearing instruments
work best by holding the
phone close to, but not fully
covering your ear. In some
instances, if you encounter
whistling (feedback), tilt the
receiver at an angle until
the whistling stops. Your
hearing professional can give
instructions and techniques
for your specific needs.
Operation
DISCLAIMER – Some hearing aid users have
reported a buzzing sound in their hearing aids when
they are using cell phones, indicating that the cell
phone and hearing aid may not be compatible.
According to the ANSI C63.19 standard (ANSI
C63.19-2006 American National Standard Methods
of Measurement of Compatibility Between Wireless
Communications Devices and Hearing Aids), the
compatibility of a particular hearing aid and cell
phone can be predicted by adding the rating for
the hearing aid immunity to the rating for the
cell phone emissions. For example, the sum of a
hearing aid rating of 2 (M2) and a telephone rating
of 3 (M3) would result in a combined rating of 5.
Any combined rating that equals at least 5 would
provide “normal use”; a combined rating of 6 or
greater would indicate “excellent performance.”
The immunity of this hearing aid is at least M2. The
equipment performance measurements, categories
and system classifications are based upon the best
information available but cannot guarantee that all
users will be satisfied.
NOTE: The performance of individual hearing aids
may vary with individual cell phones. Therefore,
please try this hearing aid with your cell phone
or, if you are purchasing a new phone, be sure to
try it with your hearing aid prior to purchase. For
additional guidance, please ask your cell phone
provider for the booklet entitled “Hearing Aid
Compatibility with Digital Wireless Cell Phones.”

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T2(touch-tone) Function
You may use a cell phone, cordless telephone, or
corded telephone to adjust your hearing system.
The telephone MUST be touch tone and “beep”
when the keys are pressed for this function to work.
If your telephone does not “beep” when the keys
are pressed, consult your telephone operator’s
manual or contact your telephone service provider.
 •Holdthephoneapproximately
3 inches from the ear
 •Press**to“wake”T²(atoneseries
indicates that it is ready for a command)
 •Pressthetelephonekeythatcorresponds
to the desired function
 •T²will“sleep”after20seconds
My hearing instrument has T2capability.
Please read the section below.
Use the following keypad buttons to
remotely adjust your hearing aid settings.
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Hearing
instrument not
responding
to telephone
command
Telephone keys not
emitting beep tones
Consult telephone
operator’s manual to
enable beep tones
T²notunlockedprior
to command Press ** and listen for uniqueT²indicator
Telephone too far
from hearing system
Bring telephone closer
to hearing system
microphone
Incorrect key command
Press ** to wake then
press 2 or 8 to increase
or decrease volume or
4 or 6 to change programs
if device has multiple
programs
Hearing
instrument
responded but
won’t respond to
later command
T²automatically
“sleeps” 20 seconds
after last command
Press ** to wake then
press key that corresponds
to desired action
Troubleshooting Guide
Volume
Memory Memory
Press 2 times
to wake
Mute
Volume
Operation Operation

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25
Operation Operation
Summary of Feature Settings
Indicator On Indicator Type
Low Battery Yes
No
Speech (“Battery”)
Tone Series
Battery End
of Life
Yes
No
Speech (“Shutdown”)
Sustained Tone
Self Check Yes
No
Speech (“Good”/
”Make Appointment”)
Tone Series
Reminder Yes
No
Speech
(“Make Appointment”)
Tone Series
Summary of Program Settings
Environment Directional Setting Indicator On Indicator Type
Program 1 Normal
Off
Automatic
Manual
Yes
No
Speech (“One”)
1 Tone
Program 2
Off
Automatic
Manual
Yes
No
Speech (“Two”)
2 Tones
Tone Series
Program 3
Off
Automatic
Manual
Yes
No
Speech (“Three”)
3 Tones
Tone Series
Program 4
Off
Automatic
Manual
Yes
No
Speech (“Four”)
4 Tones
Tone Series

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Hearing Instrument Care
Instrument Care
Do your best to keep your hearing instrument clean
atalltimes.Heat,moistureandforeignsubstances
can result in poor performance.
• Useacleaningbrushorsoftclothtocleandebris
from around the switches, microphone and
battery compartment
• Neverusewater,solvents,cleaninguidsoroil
to clean your instrument
My hearing instrument has:
Standard tubing. Please see page 27.
Thin tubing. See page 28.
Standard Tubing
1. Separate the Custom Earmold from the
BTE by gently pulling the tubing away from
the earhook.
– Use a soft, damp cloth or a cleaning brush to
clean debris from the Custom Earmold
– Wash the Custom Earmold with warm
soapy water
 –Neverusesolvents
2. Slide the Custom Earmold tubing onto the BTE
earhook when completely dry.
Your hearing care professional can provide
further information on additional maintenance
procedures for your hearing instrument if needed.
Hearing Instrument Care
1 2

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Thin Tubing
1. Unscrew the tubing from the tip of the
hearing instrument.
2. Thread the cleaner through the tubing, starting
at the end just removed from the hearing
instrument, until it extends from the other end of
the tubing.
3. Brush the debris off prior to removing
the cleaner.
4. Clean the Earbud/Eartip with a dry cloth
or brush.
5. If necessary, the Earbud/Eartip may be washed
in warm, soapy water. Remove the Earbud/Eartip
from the tubing prior to washing. Allow the
Earbud/Eartip to dry overnight.
Hearing Instrument Care
1
Hearing Instrument Care
Helpful Hints
• Thecontrolsurfaceonyourhearingaidisvery
sensitive and is designed to work with a clean,
dry finger. If your finger is sweaty, gloved or if
you just applied lotion, the control surface may
not react as well.
• Ifyouaccidentallytouchthecontrolsurface
with a wet finger and your hearing aid does not
react correctly, wipe your finger and the control
surface with a dry cloth and try again.
• MakesuretheCustomEarmold/Earbud/
Eartip and tubing are completely dry
before reconnecting to your hearing
instrument earhook
• Whennotwearingyourhearinginstrument,
open the battery door to allow any moisture
to evaporate
• Donottakeapartyourhearinginstrumentsor
insert the cleaning tools inside them

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Hearing Instrument Care
Service and Repair
If, for any reason, your hearing instrument does not
operateproperly,doNOTattempttoxityourself.
Notonlyareyoulikelytoviolateanyapplicable
warranties or insurance, you could easily cause
further damage.
Should your hearing instrument fail or perform
poorly, check the guide on the next page for
possible solutions. If problems continue, contact
your hearing care professional for advice and
assistance.Heorsheisabletosolvemany
common problems right in his or her office or clinic.
Hearing Instrument Care
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
NotLoud
Enough
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Remove blockage
and clean
Hearingchange Contact your hearing
care professional
Debris buildup
Clean both
microphone and
receiver with brush
Inconsistent
Performance
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Remove blockage
and clean
Unclear,
Distorted
Performance
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Remove blockage
and clean
Defective hearing
instrument
Contact your hearing
care professional
Dead
Low battery Replace battery
Blocked
earmold/tubing
Remove blockage
and clean
Crimped tubing Contact your hearing
care professional
Troubleshooting Guide
Helpful Hints (continued)
• Whennotinuse,removethebatteries
completely;placeyourhearinginstrument
in the storage container and store:
– In a dry, safe place
– Away from direct sunlight or heat to
avoid extreme temperatures
– Where you can easily find them
– Safely out of reach of pets and children

FDA Information
Required Information
The following additional information is provided in compliance with U.S.
Food and Drug Administration (FDA) regulations:
WARNING TO HEARING AID DISPENSERS. A hearing aid dispenser
should advise a prospective hearing aid user to consult promptly with
a licensed physician (preferably an ear specialist) before dispensing a
hearing aid if the hearing aid dispenser determines through inquiry, actual
observation, or review of any other available information concerning
the prospective user, that the prospective user has any of the following
conditions:
i. Visible congenital or traumatic deformity of the ear.
ii. Historyofactivedrainagefromtheearwithintheprevious90days.
iii. Historyofsuddenorrapidlyprogressivehearinglosswithinthe
previous 90 days.
iv. Acute or chronic dizziness.
v. Unilateral hearing loss of sudden or recent onset within the previous
90 days.
vi. Audiometric air-bone gap equal to or greater than 15 decibels at
500Hertz(Hz),1,000Hzand2,000Hz.
vii. Visible evidence of significant cerumen accumulation or a foreign
body in the ear canal.
viii. Pain or discomfort in the ear.
RF IMMUNITY LEVEL. This hearing aid has a cell phone immunity rating
of M3/T3. A hearing aid compatible cell phone must carry a rating of M2
or higher to work with this hearing aid. Please consult your cell phone
specification for the cell phone immunity rating.
IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS.
Good health practice requires that a person with a hearing loss have
a medical evaluation by a licensed physician (preferably a physician
who specializes in diseases of the ear) before purchasing a hearing
aid. Licensed physicians who specialize in diseases of the ear are often
referred to as otolaryngologists, otologists, or otorhynolaryngologists.
The purpose of the medical evaluation is to assure that all medically
treatable conditions that may affect hearing are identified and treated
before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a written
statement that states that your hearing loss has been medically evaluated
and that you may be considered a candidate for a hearing aid. The
physician will refer you to an audiologist or hearing aid dispenser, as
appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid
evaluation to assess your ability to hear with and without a hearing aid.
The hearing aid evaluation will enable the audiologist or dispenser to
select and fit a hearing aid to your individual needs.
If you have reservations about your ability to adapt to amplification, you
should inquire about the availability of a trial-rental or purchase-option
program. Many hearing aid dispensers now offer programs that permit
you to wear a hearing aid for a period of time for a nominal fee after
which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who
have obtained a medical evaluation from a licensed physician. Federal
law permits a fully informed adult to sign a waiver statement declining
the medical evaluation for religious or personal beliefs that preclude
consultation with a physician. The exercise of such a waiver is not in your
best health interest and its use is strongly discouraged.
A hearing aid will not restore normal hearing and will not prevent or
improve a hearing impairment resulting from organic conditions. Use
of a hearing aid is only part of hearing habilitation and may need to be
supplemented by auditory training and instruction in lip reading. In most
cases infrequent use of a hearing aid does not permit a user to attain full
benefit from it.
CHILDREN WITH HEARING LOSS. In addition to seeing a physician for
a medical evaluation, a child with a hearing loss should be directed to
an audiologist for evaluation and rehabilitation since hearing loss may
cause problems in language development and the educational and social
growth of a child. An audiologist is qualified by training and experience
to assist in the evaluation and rehabilitation of a child with a hearing loss.
© 2009 Micro-Tech Hearing Instruments
6425 Flying Cloud Drive
Eden Prairie, MN 55344
800.745.4327
www.mthearing.com
33
FDA Information
32

© 2009 Micro-Tech Hearing Instruments All Rights Reserved
84290-004 9/09 BKLT0137-00-EE-MT Rev. A
6425 Flying Cloud Drive
Eden Prairie, MN 55344
800.745.4327
www.mthearing.com