Abus TVVR36520 User manual

ABUS Wi-Fi Network Video Recorder
TVVR36500
User guide
Version 1.2, 04/27/2017

English
This user guide contains important installation and opera-
tion information.
Make sure that this user guide is handed over when the
product is given to other persons.
Keep this user guide to consult later.
You will find a list of contents with the corresponding
page numbers in the contents.

Contents
Important safety information..........................................................................................................................................6
Explanation of symbols....................................................................................................................................................6
Intended use ....................................................................................................................................................................6
General ............................................................................................................................................................................6
Power supply ...................................................................................................................................................................6
Overload/overvoltage.......................................................................................................................................................7
Cable................................................................................................................................................................................7
Installation location/operating environment .....................................................................................................................7
Care and maintenance.....................................................................................................................................................8
Accessories......................................................................................................................................................................8
Start-up ............................................................................................................................................................................8
Children............................................................................................................................................................................8
Introduction......................................................................................................................................................................9
General information .........................................................................................................................................................9
Unpacking the device.......................................................................................................................................................9
Scope of delivery of the recorder.....................................................................................................................................9
Scope of delivery of video surveillance sets....................................................................................................................9
Device overview.............................................................................................................................................................10
System displays/Systemoperation ..............................................................................................................................11
Status displays...............................................................................................................................................................11
LED illumination.............................................................................................................................................................11
General ..........................................................................................................................................................................11
Operating with a mouse.................................................................................................................................................11
On-screen keyboard ......................................................................................................................................................11
Quickstart guide.............................................................................................................................................................12
Before you start..............................................................................................................................................................12
Connections at the back of the device...........................................................................................................................12
Installing the hard disk drive ..........................................................................................................................................12
Make the connections....................................................................................................................................................12
Starting the device.........................................................................................................................................................12
Configuring the device...................................................................................................................................................13
Switching off the device, locking, rebooting...................................................................................................................13
Local setup wizard.........................................................................................................................................................14
Recorder password note................................................................................................................................................14
Camera password note..................................................................................................................................................14
Setting up the system ....................................................................................................................................................15
Administrator set up.......................................................................................................................................................15
System time and date....................................................................................................................................................15
Access point settings.....................................................................................................................................................16
Network settings ............................................................................................................................................................16
Hard disk drive management.........................................................................................................................................17
Camera assistant...........................................................................................................................................................17
Camera recording ..........................................................................................................................................................17
Web interface setup wizard...........................................................................................................................................18
IP installer ......................................................................................................................................................................18
Login ..............................................................................................................................................................................18
Recorder password note................................................................................................................................................18
Setting up the system ....................................................................................................................................................19
Administrator set up.......................................................................................................................................................19
Access point settings.....................................................................................................................................................19
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Contents
Hard disk drive management.........................................................................................................................................20
Camera assistant...........................................................................................................................................................20
Camera recording ..........................................................................................................................................................20
Live view.........................................................................................................................................................................21
Overview........................................................................................................................................................................21
Status symbols...............................................................................................................................................................21
Pop-up menu with mouse operation..............................................................................................................................21
Selection bar in the camera image ................................................................................................................................22
Settings..........................................................................................................................................................................22
Playback in live view .....................................................................................................................................................23
General ..........................................................................................................................................................................23
Device menu...................................................................................................................................................................25
Menu overview...............................................................................................................................................................25
Settings...........................................................................................................................................................................26
Configuration..................................................................................................................................................................27
General settings.............................................................................................................................................................27
General network.............................................................................................................................................................29
Network configuration....................................................................................................................................................30
Wi-Fi...............................................................................................................................................................................33
Alarm..............................................................................................................................................................................33
Exceptions .....................................................................................................................................................................35
User................................................................................................................................................................................35
Camera............................................................................................................................................................................37
Camera ..........................................................................................................................................................................37
OSD ...............................................................................................................................................................................38
Image.............................................................................................................................................................................39
PTZ ................................................................................................................................................................................39
Motion ............................................................................................................................................................................39
Private Zone...................................................................................................................................................................41
Tamper Surveillance......................................................................................................................................................41
Video Loss .....................................................................................................................................................................42
Recording .......................................................................................................................................................................43
Time Schedule...............................................................................................................................................................43
Parameter ......................................................................................................................................................................44
Holiday...........................................................................................................................................................................45
HDD .................................................................................................................................................................................46
Hard disk drives .............................................................................................................................................................46
General ..........................................................................................................................................................................46
Advanced settings..........................................................................................................................................................47
Panic recording..............................................................................................................................................................48
Recording.......................................................................................................................................................................48
Alarm..............................................................................................................................................................................48
Data Export.....................................................................................................................................................................49
Duration..........................................................................................................................................................................49
Event..............................................................................................................................................................................49
Maintenance ...................................................................................................................................................................50
System Info....................................................................................................................................................................50
Log Search.....................................................................................................................................................................50
Import/Export .................................................................................................................................................................51
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Contents
Update............................................................................................................................................................................51
Default settings ..............................................................................................................................................................51
Network..........................................................................................................................................................................52
HDD Detect....................................................................................................................................................................53
Shutdown.......................................................................................................................................................................53
Fault rectification...........................................................................................................................................................54
Technical data................................................................................................................................................................55
Disposal ..........................................................................................................................................................................56
Notes on EC directives for waste electrical and electronic equipment..........................................................................56
Notes on RoHS EU Directive.........................................................................................................................................56
Glossary..........................................................................................................................................................................57
Technical terms used.....................................................................................................................................................57
About the internal hard disk drive ...............................................................................................................................59
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Contents
Important safety information
Explanation of symbols
The following symbols are used in this guide and on the
device:
Symbol
Signal word
Meaning
Warning
Indicates a risk of injury or health
hazards.
Warning
Indicates a risk of injury or health
hazards caused by electrical volt-
age.
Important
Indicates possible damage to the
device/accessories.
Note Indicates important information.
The following annotations are used in the text:
Meaning
1.
…
2.
…
Required action to be carried out in a set or-
der
•
…
•…
List without a set order, given either in the text
or warning notice
Intended use
Only use the device for the purpose for which it was built
and designed. Any other use is considered unintended!
This device may only be used for the following pur-
pose(s):
•This 4-channel video recorder is used in combination
with connected video signal sources (network cam-
eras) and video output devices (TFT monitors) for
object surveillance.
Note
Data storage is subject to national data privacy
guidelines.
When carrying out the installation, advise your
customers of the existence of these guidelines.
General
Before using this device for the first time, please read the
following instructions carefully and observe all warning
information, even if you are familiar with the use of elec-
tronic devices.
Warning
All guarantee claims are invalid in the event of
damage caused by non-compliance with this user
guide.
We cannot be held liable for resulting damage.
Warning
In the event of personal or material damage
caused by improper operation or non-compliance
with the safety information, we cannot be held lia-
ble.
All guarantee claims are void in such cases.
Retain this handbook for future reference.
If you sell or pass on the device to third parties, you must
include these instructions with the device.
This device has been manufactured in accordance with
international safety standards.
Power supply
•Only operate this device through a power source
which supplies the mains power specified on the type
plate.
•If you are unsure of the power supply available to
you, contact your energy provider.
Warning
Prevent data loss.
Always use the device with an uninterruptable
power supply UPS with surge protection.
•Disconnect the device from the power supply before
carrying out maintenance or installation work.
•The on/off switch on this device does not fully dis-
connect it from the mains supply.
•To fully disconnect the device completely from the
mains, the mains plug must be withdrawn from the
mains socket. The device should therefore be posi-
tioned so that there is always direct and unimpeded
access to the mains plug and the plug can be re-
moved immediately in the event of an emergency.
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Contents
•To eliminate the risk of fire, the mains plug should be
removed from the mains socket prior to an extended
period of non-use. Prior to unstable weather and/or
when there is a danger of lightning strike, separate
the device from the mains network. Alternatively,
connect the device to a UPS.
Warning
Never open the device yourself! There is the dan-
ger of electric shock.
Should it be necessary to open the device, refer to
trained technicians or your specialist installation
contractor.
•The installation or replacement of a hard disk drive
should only be carried out by trained personnel or
your specialist installation contractor.
Warning
Installations or modifications not carried out by
trained technicians invalidate the warranty.
We recommend that the installation of a hard disk
drive is carried out by a specialist installation con-
tractor.
Improper installation of the hard disk drive invali-
dates the warranty.
Overload/overvoltage
•Avoid overloading electrical sockets, extension ca-
bles and adapters, as this can result in fire or electric
shock.
•Use surge protection to prevent damage caused by
overvoltage (e.g. in electrical storms).
Cable
•Always grasp all cables by the plug connector and do
not pull the cable itself.
•Never grasp the power cable with wet hands, as this
can cause a short circuit or electric shock.
•Do not place the device itself, items of furniture or
other heavy objects on the cable and ensure that it
does not become kinked, especially at the connector
plug and at the connection sockets.
•Never tie a knot in the cable and do not bundle it to-
gether with other cables.
•All cables should be laid so that they cannot be trod-
den on, or cause a hazard.
•Damaged power cables can cause fire or electric
shock. Check the power cable from time to time.
•Do not modify or manipulate the power cable or plug.
•Do not use any adapter plug or extension cable that
does not conform to applicable safety standards, and
do not interfere with the mains or power cables.
Installation location/operating environment
•Place the device on a firm, level surface and do not
place any heavy objects on the device.
•The device is not designed for operation in spaces
with high temperatures or humidity (e.g. bathrooms),
or excessive accumulation of dust.
•Operating temperature and operating humidity:
0°C to 40°C, maximum 90% relative humidity. The
device may only be operated in a temperate climate.
Ensure that:
•adequate ventilation is always guaranteed (do not
place the device on a shelf, thick carpet, bed or wher-
ever ventilation slits may be covered. Always leave a
10 cm gap on all sides)
•no direct sources of heat (e.g. radiators) can affect
the device
•the device must not be exposed to direct sunlight or
strong artificial light
•the device is not in the immediate vicinity of magnetic
fields (e.g. loudspeakers)
•no naked lights (e.g. lit candles) are on, or next to the
device
•contact with sprayed or dripping water and caustic
fluids is prevented
•the device is not operated in the vicinity of water, in
particular, the device should never be submerged (do
not place objects containing fluids, e.g. vases or
drinks, on or near the device)
•no foreign bodies penetrate the device
•the device is not exposed to wide temperature varia-
tions, as otherwise there may be condensation from
humidity causing electrical short circuits
•the device is not exposed to excessive shock or vi-
bration.
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Contents
Care and maintenance
Maintenance is necessary if the device has been dam-
aged (e.g. damage to the power cable and plug, or the
housing), or if liquids or foreign bodies have got into the
interior of the device, or if it has been exposed to rain or
damp, or if it does not work properly or has been
dropped.
•When conducting maintenance work (e.g. cleaning),
disconnect the device from the mains.
•If smoke, unusual noises or smells develop, switch
the device off immediately and unplug from the
socket. In such cases, the device should not be used
until it has been inspected by a qualified technician.
•Have all maintenance tasks carried out by qualified
technicians only.
•Never open the housing on the device or accesso-
ries. If the housing is open, there is the risk of fatal
electric shock.
•Clean the device housing and the remote control with
a damp cloth.
•Do not use solvents, white spirit, thinners etc. These
may damage the surface of the device.
•Do not use any of the following substances:
Brine, insect spray, solvents containing chlorine or
acids (ammonium chloride), or scouring powder.
•Rub the surface gently with the cotton cloth until it is
completely dry.
Warning
The device operates with a dangerous voltage
level. The device should therefore only be opened
by authorised technicians. All servicing and
maintenance tasks must be carried out by author-
ised companies. Inadequate repair work can
cause a fatal hazard for the user.
Accessories
•Only connect devices that are expressly suitable for
the intended purpose. Otherwise, hazardous situa-
tions or damage to the device can occur.
Start-up
•Observe all safety and operating instructions before
operating the device for the first time.
•Only open the housing to install the hard disk drive.
Warning
When installing the device in an existing video
surveillance system, ensure that all devices have
been disconnected from the mains power circuit
and low-voltage circuit.
Warning
If in doubt, have a specialist technician carry out
assembly, installation and connection of the de-
vice.
Improper or unprofessional work on the power
supply system or domestic installations puts both
you and others at risk.
Connect the installations so that the mains power
circuit and low-voltage circuit always run sepa-
rately from each other. They should not be con-
nected at any point or become connected as a re-
sult of a malfunction.
Children
•Do not allow electrical devices to be handled by chil-
dren. Do not allow children to use electrical devices
unsupervised. Children may not properly identify
possible hazards. Small parts may be fatal if swal-
lowed.
•Also keep packaging film away from children. There
is the risk of suffocation.
•This device is not intended for children. If used incor-
rectly, parts under spring tension may fly out and
cause injury to children (e.g. to eyes).
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Contents
Introduction
Dear Customer,
Thank you for purchasing this product.
ABUS Security-Center hereby declares that this type of
wireless system TVVR36500, complies with RED Di-
rective 2014/53/EU. Additionally, this device complies
with the requirements of the following EU directives: the
EMC Directive 2014/30/EU and the RoHS Directive
2011/65/EU. The full EU Declaration of Conformity text
can be found at:
www.abus.com/product/TVVR36500
To ensure this condition is maintained and that safe op-
eration is guaranteed, it is your obligation to observe this
user guide.
Please read the entire user guide carefully before putting
the product into operation, and pay attention to all oper-
ating instructions and safety information.
All company names and product descriptions are trade-
marks of the corresponding owner. All rights reserved.
If you have any questions, please contact your specialist
installation contractor or specialist dealer.
Disclaimer
This user guide has been produced with the great-
est of care. Should you identify any omissions or
inaccuracies, please contact us at the address
shown on the back of the guide. ABUS Security-
Center GmbH does not accept any liability for
technical and typographical errors, and reserves
the right to make changes to the product and user
guides at any time and without prior warning.
ABUS Security-Center GmbH is not liable or re-
sponsible for direct or indirect damage resulting
from the equipment, performance and use of this
product. No guarantee is made for the contents of
this document.
General information
To use the device properly, read this user handbook
thoroughly and retain it for later use.
This handbook contains instructions for the operation
and maintenance of the recorder. Please contact an au-
thorised specialist company for repair of the device.
Note
Be aware that alterations to the recorder carried
out via the software must be accepted by clicking
“Apply”/“Confirm” before leaving the tab or menu.
Unpacking the device
Handle the device with extreme care when unpacking it.
Packaging and packaging aids can be reused and, as far
as possible, should be sent for recycling.
We recommend the following:
Paper, cardboard and corrugated cardboard as well as
plastic packaging items should be placed in the appropri-
ate recycling containers.
If no such facility exists in the area, these materials
should be put into the general household waste.
If the original packaging has been damaged, start by in-
specting the device. If the device shows signs of dam-
age, return it in the original packaging and contact the
manufacturer.
Scope of delivery of the recorder
•ABUS 4-channel Wi-Fi Network Video Recorder
•USB mouse
•PSU
•Network cable
•CD
•Quickstart guide
Scope of delivery of video surveillance sets
•ABUS 4-channel Wi-Fi Network Video Recorder
•2 x Wi-Fi network cameras
•Pre-installed 2.5" 1 TB hard disk drive
•USB mouse
•3 x power supply units for recorders and cameras
•Network cable
•CD
•Quickstart guide
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Contents
Device overview
Front
Rear





10