Acer ASPIRE M3910(G) User manual

Acer
Aspire M3910(G)
Service Guide
PRINTED IN TAIWAN

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Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates

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Copyright
Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

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Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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System Tour 1
Features 1
Block Diagram 4
System Components 5
Front Panel 5
Rear Panel 6
Hardware Specifications and Configurations 7
Power Management Function(ACPI support function) 10
System Utilities 11
CMOS Setup Utility 11
Entering CMOS setup 12
Navigating Through the Setup Utility 12
Setup Utility Menus 13
System Disassembly 26
Disassembly Requirements 26
Pre-disassembly Procedure 27
Removing the Side Panel 28
Removing the Heat Sink Fan Assembly 29
Removing the Processor 30
Removing the VGA Card 31
Removing the TV Card 32
Removing the Mode Card 32
Removing the Hard Disk Drive 33
Removing the Front Bezel 35
Removing the Optical Drive 36
Removing the Rear USB Board 37
Removing the Cables 38
Removing the System FAN 39
Removing the Power Supply 40
Removing the Memory Modules 41
Removing the removable HDD bay 42
Removing the Mainboard 43
System Troubleshooting 45
Hardware Diagnostic Procedure 45
System Check Procedures 46
Power System Check 46
System External Inspection 46
System Internal Inspection 46
Beep Codes 47
Checkpoints 48
BIOS Recovery 51
Jumper and Connector Information 52
M/B Placement 52
Setting Jumper 54
Table of Contents

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FRU (Field Replaceable Unit) List 60
Aspire M3910(G) Exploded Diagram(AM350-ASSY) 61
Aspire M3910(G) Exploded Diagram(AM351-ASSY) 62
Aspire M3910(G) FRU List 63

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Operating System
•Microsoft Windows 7 Home Premium 64-bits
•Microsoft Windows 7 Home Basic 64-bits
•Microsoft Windows 7 Home Premium 32-bits
•Microsoft Windows 7 Home Basic 32-bits
•Linpus X-window mode
•FreeDos
Processor
•Socket Type: Intel Socket T LGA 1156 pin
•Socket Quantity: 1
•Processor Type:
•Intel Lynnfield / Clarkdale
•FMB
•95W + 65W FMB
Chipset
•PCH: Intel H57
•Design Criteria:
•Must meet Intel Lynnfield and Clarkdale platform design guides
•Super I/O: ITE8720
•Should support Intel ASFC
•Should support Intel PECI
PCB
•uATX / 244*244mm / 4 Layers
Memory subsystem
•Socket Type: DDR III connector
•Socket Quantity: 4
•Channel A: slot 0, 1; Channel B: slot 2, 3
•Different colors for slot 0/2 and slot 1/3
•Dual channel support
•Capacity support:
•Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB)
System Tour
Chapter 1

2Chapter 1
•1GB to 16GB Max memory support
•Design Criteria:
•Must meet Intel Lynnfield and Clarkdale Chipset platform design guide
Hard disk
•Support up to two SATA ports
•3.5", 25.4mm
•Capacity and models are listed on AVLC
Optical disk
•Support two SATA 5.25" standard ODD
•Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite
•Maximum ODD depth to 185mm with bezel
•Models are listed on AVLC
Graphics card
•No mechanical retriction to support for double slot, full length graphics cards in the single PSIe X16 slot
On-Board Graphic solution
•Intel HD Graphics (Clarkdale series CPU)
•DVMT 5.0 technology support
•Enhanced 3D and Clear Video technology support
•1 D-sub VGA port on rear
•1 HDMI port on rear
•Dual View function support
Serial ATA controller
•Slot Type: SATA connector
•Six SATA ports:
•4 for HDD
•2 for ODD
•Storage Type support:
1.HDD : Support RAID 0/1/5/10
2.CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD
3.AHCI mode supported for internal SATA port
Audio
•Chip : Realtek ALC662VC-0
•Connectors support:
•Rear 3 jack follow HD audio definition
•1 front panel audio header (2*5)
LAN
•MAC Controller: H57
•PHY: REALTEK RTL8111E Giga LAN(ASF suport)