Acer ASPIRE X5300 User manual

Acer
Aspire X3300/X5300
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

ii
Revision History
Please refer to the table below for the updates made on this service guide.
Date Chapter Updates

iii
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

iv
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron, and combinations thereof, are
trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

v
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

vi
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

vii
System Tour 1
Features 1
System Components 3
Front Panel 3
Rear Panel 5
Internal Components 6
System LED Indicators 7
System Utilities 9
CMOS Setup Utility 9
Entering CMOS setup 10
Navigating Through the Setup Utility 10
Setup Utility Menus 11
BIOS Recovery 25
System Disassembly 27
Disassembly Requirements 27
Pre-disassembly Procedure 28
Main Unit Disassembly 29
Removing the Side Panel 30
Removing the Front Bezel 31
Removing the Heat Sink Fan Assembly 32
Removing the Processor 33
Removing the Optical Drive 34
Removing the Hard Disk Drive 37
Removing the Power Supply 38
Removing the Memory Modules 40
Removing the TV Tuner Card 41
Removing the VGA Card 42
Removing the Front I/O and Card Reader Boards 44
Removing the Mainboard 47
System Troubleshooting 49
Hardware Diagnostic Procedure 49
System Check Procedures 50
Power System Check 50
System External Inspection 50
System Internal Inspection 50
Checkpoints 51
Viewing BIOS checkpoints 51
Bootblock Initialization Code Checkpoints 51
Bootblock Recovery Code Checkpoints 52
POST Code Checkpoints 53
DIM Code Checkpoints 55
Beep Codes 56
Boot Block Beep Codes 56
POST BIOS Beep Codes 56
Error Messages 58
Memory 58
Boot 58
Storage Device 59
Virus Related 60
Table of Contents

viii
System Configuration 61
CMOS 62
Miscellaneous 62
USB eModule Error Messages 63
SMBIOS eModule Error Messages 63
CPU eModule Error Messages 63
MPS Table (Multi-processor) eModule Error Messages 63
Online Support Information 64
System Block Diagram and Board Layout 65
System Block Diagram 65
Board Layout 66
Mainboard 66
System Jumper 68
FRU (Field Replaceable Unit) List 69
X3300/X5300 Exploded Diagram 70
X3300 FRU List 72
X5300 FRU List 82
Technical Specifications 93

Chapter 1 1
Features
Below is a brief summary of the computer’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the system
depends on the model purchased.
Processor
AMD Phenom II X4 925/910/810/805 processor
AMD Phenom II X3 720/710 processor
Chipset
nVIDIA GeForce 8200 (MCP78PV) chipset
Memory subsystem
Supports up to four 240-pin DDR3-1066/1333 MHz DIMM sockets
Supports single channel or dual-channel memory mode
Media storage
DVD-ROM SATA drive
Combo SATA drive
Blu-ray disc rewriter
Super-Multi SATA DVD drive
160/320/640 GB or 1 TB SATA hard disk drive
Serial ATA controller
Embedded SATA controllers
Two SATA ports
eSATA port
Audio
HD audio codec ALC888S-VC HD codec 7.1
Networking
Marvell 88E1116 Intel WG82567V Gigabit NIC
One Gigabit Ethernet LAN port (RJ-45)
PCI I/O
One PCI Express x16 bus slot
One PCI Express x1 bus slot
System Tour
Chapter 1

2Chapter 1
I/O ports
Front
Five USB 2.0 ports
2 HD audio jacks
14-in-1 card reader ( SD, MMC, Mini-SD, Micro-SD (T-flash), RS-MMC, Mobile -MMC, MMC-
micro, MS, MS-PRO, MS Duo, MS-PRO Due, Micro-MS(M2), xD type M and Type H card, CF type
I and II, Microdrive)
Rear
PS/2 keyboard port
PS/2 mouse port
Microphone jack
Headphone/analog speakers jack or front speakers jack
Center speaker/subwoofer jack
Surround L/R speaker jack
Audio inside speaker jack or side speaker jack
S/PDIF port
HDMI port
eSATA port
Four USB 2.0 ports
Gigabit LAN port
VGA/monitor port
Operating system and software
Operating system options:
Genuine Windows Vista®Ultimate (32/64-bit)
Genuine Windows Vista Home Premium (32/64-bit)
Applications
Acer Empowering Technology (Acer eRecovery Management)
Acer Arcade Live
McAfee Internet Security Suite 2008 Trial version
NTI MediaMaker
System BIOS
SPI Flash ROM
Power supply
220-watts (115/230 Vac) power supply
Active PFC 220V for EMEA and China
Non-PFC 110V and 220V with select switch.
Active PFC 220V with Energy Star 5.0
Dimension and weight
Dimension (LxWxH)
X3300: 352 x 270.8 x 105.8 mm (with bezel)
X5300: 397 x 265 x 100 mm (with bezel)
Weight (estimate): 5.6 kg (MVB SKU)

Chapter 1 3
System Components
This section is a virtual tour of the system’s interior and exterior components.
Front Panel
X3300
No. Icon Component
1 HDD activity indicator
2 Optical drive bay door
3 Drive bay door eject button
Press to open drive bay door and access the optical drive.
4 Media card reader
5 USB 2.0 ports
6 Headphone/Speaker-out/line-out jack
7 Front I/O cover
8 Microphone-in jack
9 CF I/II (CompactFlash Type I/II) slot
10 IEEE 1394 port (4-pin)
11 USB 2.0 port
12 Power button/power indicator

4Chapter 1
X5300
No. Icon Component
1 Power button/power indicator
2 Optical drive bay door
3 Front I/O cover open/close icon
Press beneath the icon (on the cover) to open the front I/O
cover. To close the door, flip the cover back into place, then
press the cover, beneath the icon.
4 Media card reader
5 USB 2.0 ports
6 Headphone/Speaker-out/line-out jack
7 Front I/O cover
8 Microphone-in jack
9 CF I/II (CompactFlash Type I/II) slot
10 IEEE 1394 port (4-pin)
11 USB 2.0 port
12 Drive bay door eject button
Press to open drive bay door and access the optical drive.

Chapter 1 5
Rear Panel
No. Icon Component
1 Expansion slot (Photo shows graphics card and TV tuner card)
2 Line-out jack
3 Microphone/speaker-out/line-in jack
4S/PDIFport
5eSATAport
6 USB 2.0 ports
7 VGA monitor port
8 HDMI port
9 PS2 keyboard port
10 Power connector
11 Voltage selector switch
12 Lock slot
13 Key hole
14 PS2 mouse port
15 Gigabit LAN port (10/100/1000 Mbps)
16 Rear speaker/surround out jack
17 Center speaker/subwoofer jack
18 Audio in or side speaker jack

6Chapter 1
Internal Components
No. Component
1 HDD drive
2 Optical drive
3 Expansion cards
4 Mainboard
5 Heat sink fan assembly
6 Power supply

Chapter 1 7
System LED Indicators
This section describes the different system LED indicators.
LED indicator Color LED status Description
Power Green On The system has AC power and is powered on.
Green Blinking The system is in standby mode.
— Off System is not powered on.
HDD activity Green On HDD is installed and functioning correctly.
Green Blinking Ongoing HDD activity.
Green/
Amber Flashing HDD is rebuilding data.
Amber On HDD failure
LAN port
network speed
LED (left)
Amber On GbE link network access
Green On 100 Mbps link network access
— Off 10 Mbps link network access
LAN port
network
connection LED
(right)
Green On Active network link
Blinking Ongoing network data activity
Off Off-line network

8Chapter 1

Chapter 2 9
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-
oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
System Utilities
Chapter 2

10 Chapter 2
Entering CMOS setup
1. Turn on the computer and the monitor.
If the computer is already turned on, close all open applications, then restart the computer.
2. During POST, press Delete.
If you fail to press Delete before POST is completed, you will need to restart the computer.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.
Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+and -keys – Select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
F1 – Display the General Help panel.
F9 – Press to load optimized default system values.
F10 – Save changes made the Setup and close the utility.

Chapter 2 11
Setup Utility Menus
The Setup Main menu includes the following main setup categories.
Product Information
Standard CMOS Features
Advanced BIOS Features
Advanced Chipset Features
Integrated Peripherals
Power Management Setup
PC Health Status
Frequency/Voltage Control
BIOS Security Features
Load Default Settings
Save & Exit Setup
Exit Without Saving
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc.
►
► Standard CMOS Features
► Advanced BIOS Features
► Advanced Chipset Features
► Integrated Peripherals
► Power Management Setup
Product Information ► PC Health Status
► Frequency/Voltage Control
► BIOS Security Features
Load Default Settings
Save & Exit Setup
Exit Without Saving
:Move Enter:Select
F1:General Help F9:Optimized Defaults
+ :Value//
-ESC Exit:
F10:Save
v02 66 (C)Copyright 1985 2009 American Megatrends Inc
.-, ,.

12 Chapter 2
Product Information
The Product Information menu displays basic information about the system. These entries are for your
reference only and are not user-configurable.
Parameter Description
Processor Type Type of processor installed on the system.
Processor Speed Speed of the processor installed on the system.
System Memory Total size of system memory installed on the system.
System Manufacturer Name of the manufacturer of this system.
Product Name Product name of the system.
System Serial Number Serial number of the system.
System BIOS Version Version number of the BIOS setup utility.
BIOS Release Date Date when the BIOS setup utility was released
Asset Tag Number Asset tag number of this system.
Processor Type
AMD Phenom(TM) II X3 720 Processor
Processor Speed
System Memory
System Manufacture
Product Name
System Serial Number
System BIOS Version
BIOS Release Date
Asset Tag Number
:Move Enter:Select
F1:General Help F9:Optimized Defaults
+ :Value//-ESC Exit:
F10:Save
Help Item
:
:2.80GHz
:3840MB
:Acer
:Aspire X3300
:
:P01-A0
:04/02/09
:
CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc.
Product Information