Acer Aspire M3300 User manual

I
Aspire M3300
Service Guide
Service guide files and updates are
available on the AIPG/CSD web; for
more information please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

II
Revision History
Please refer to the table below for the updates made on Aspire M3300 Service
Guide.
Date Chapter Updates

III
Copyright
Copyright © 2009by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic
,
optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or
fitness for any particular purpose. Any Acer Incorporated software described in this manual is
sold or licensed "as is". Should the programs prove defective following their purchase, the
buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all
necessary servicing, repair, and any incidental or consequential damages resulting from any
defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium 4 and Celeron are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their
respective holders.

IV
Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on
screen.
NOTE Gives bits and pieces of additional information
related to the current topic.
WARNING Alerts you to any damage that might result from
doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible
hardware or software problems.
IMPORTANT Remind you to do specific actions relevant to the
accomplishment of procedures.

V
Preface
Before using this information and the product it supports, please read the following general
information.
1. This Service Guide provides you with all technical information relating to the BASIC
CONFIGURATION decided for Acer's "global" product offering. To better fit local market
requirements and enhance product competitiveness, your regional office MAY have decided
to extend the functionality of a machine (e.g. add-on card, modem, or extra memory
capability). These LOCALIZED FEATURES will NOT be covered in this generic service
guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date
information available on your regional web or channel. If, for whatever reason, a part
number change is made, it will not be noted in the printed Service Guide. For
ACER-AUTHORIZED SERVICE PROVIDERS, yourAcer office may have a DIFFERENT
part number code to those given in the FRU list of this printed Service Guide. You MUST use
the list provided by your regional Acer office to order FRU parts for repair and service of
customer machines.

Chapter 1 System Specifications 1
Features……………………………………………………………………………………………... 1
Main board Placement …………………..…………………………….……………………6
Block Diagram …………………..…………………………….……………………7
Aspire M3300 Front Panel………………………………………..…….………..8
Aspire M3300 Rear Panel…………………..…………………………….……………………9
Hardware Specifications and Configurations………………….…….……..10
Power Management Function (ACPI support function)…………………………..…...17
Chapter 2 System Utilities 18
Entering Setup…………………………………………………………………………..19
Product Information………………………………………………………..21
Standard CMOS Features……………………………….……………………………………22
Advanced BIOS Features………………………………………..……………………24
Advanced Chipset Setup………………………………………..……………………26
Integrated Peripherals…………………………...…………………………………………..27
Power Management…………………………………………………………28
PC Health Status……………………………………………………………...30
Frequency/Voltage Control……………..………………………….…….31
Load Default Settings………………………………………………..……. 32
BIOS Security Features……………..………………………….…….33
Save & Exit Setup………………………………………………….…………34
Exit Without Saving………………………………………………….……..35
Chapter 3 Machine Disassembly and Replacement 36
General Information………………………………………………………. 37
Disassembly Procedure……………………………………………………38
Aspire M3300 Disassembly Procedure…………….…..……39
Chapter 4 Troubleshooting 53
Chapter 5 Jumper and Connector Information54
Jumper Setting…………………………………………………..………………..54
Chapter 6 FRU (Field Replaceable Unit) List 59
Exploded Diagram………………………………………………………….59
FRU List………………………………………………………………… 60
Chapter 7 Intel Raid
Intel Raid………………………………………………………………….63

1
System Specifications
Features
Operating System
Microsoft Windows Vista Home Premium SP1 32/64bit
Microsoft Windows Vista Home Basic SP1 32bit
FreeDOS
Linpus Linux Console mode
Linpus Linux X-Windows mode
Processor
Socket Type: AMD Socket AM3
Processor Type:
AM3 CPUs
Chipset
AMD RS780 + AMD SB710
PCB
Form Factor: Micro ATX
Dimension/Layer: 244mm x244mm
Memory
Memory Type: DDR3 800/1066/1333/1600
Support single channel 64 bit mode with maximum memory size up to 8GB
Support un-buffered DIMM (RS780)
DIMM Slot: 4
Memory Max: 1GB/2GB devices technologies
Capacity: 1GB to 8GB Max memory support
PCI
PCI Express Slot Type: x16
PCI Express x16 Slot Quantity: 1

2
PCI Express Slot Type: x1
PCI Express x1 Slot Quantity: 1
PCI Slot Type: PCI 2.25V slots
PCI Slot Quantity: 2
FDD
Slot Quantity: 1
Design Criteria:
Should support 1.44MB/3 mode 3.5” Devices
IDE
Slot Type: 40pin PATA IDE slot
Slot Quantity: 1
Transfer rate support:
¾PIO Mode: 0/1/2/3/4
¾ATA mode: 33/66/100/133
Storage Type support:
¾DVD ROM/DVD SuperMultiPlus
SATA
Slot Type: SATA slot
Slot Quantity: 6
Storage Type support:
HDD/BD /DVD-ROM/ DVD SuperMultiPlus
Audio
Audio Type: HD audio codec
Audio Channel: 7.1 channel
Audio Controller /Codec: ALC888S-VC2 HD codec 7.1
Connectors support:
Rear 6 jack follow HD audio definition, example as below
Audio jacks color coding: should meet Microsoft Windows Logo Program

3
Device Requirements: Audio-0002
2 S/PDIF-out header (1*4)
1 internal speaker header (2*4)
1 front panel audio header (2*5)
Add HD de-pop CKT (the attachment is the reference, please propose your
solution)
S/N ratio: 90 dB at rear output jack
LAN
Controller: Marvell 8071 Gigabit Ethernet controller
Port : 1 x RJ45 rear port for Gigabit Ethernet
Design Criteria:
Should be worked under 10/100/1000Mbs environment
Reserved disable function on both hardware & BIOS side. Default is enabled
Support DASH 1.0/1.1 feature
USB
Controller Type: SB710
Ports Quantity: 12
4 port for rear ports
On-board: 4 2*5 headers ( 6 ports)
4 ports for front daughter board
2 ports for internal card reader
Connector Pin: standard Intel FPIO pin definition
Data transfer rate support:
USB 2.0/1.1
1394
Controller: Jmicron JM831 1394a controller
Connector Quantity: 2
1 rear 6pin IEEE1394 port

4
1 2x5pin onboard jumper
BIOS
BIOS Type: AMI Kernel with Acer skin
Size: 4Mb or 8Mb
Note:
Boot ROM should be included (PXE function should be built in with default and
RPL function is optional by service BIOS)
BIOS shall auto detect FDD to avoid checksum error when boot
I/O Connector
Controller: Super I/O ITE 8718
Rear I/O Connector
1 PS/2 Keyboard port,
1 PS/2 Mouse port
1 D-Sub port and HDMI port
4 USB ports
1 RJ45 LAN port
7.1 channel phone jack (6 audio jacks) for ALC888S sku
On-board connectors
1 AM3 CPU socket
4 DDR3 memory sockets
1 PCI Express x16 slot
1 PCI Express x 1 slot
2 PCI slots
1 FDD slot
1 PATA IDE connector
6 SATA2 connectors
3 2*5 pin Intel FPIO specification USB pin connectors (follow Intel FPIO
standard Specification)

5
1 2*5 pin Intel FPIO spec. Microphone In/ Headphone Out pin connectors
1 1*4 S/PDIF out header (for ALC888S sku)
2 3 pin CPU Fan connector
1 3 pin System FAN connector with linear circuit
1 24pin + 4pin ATX interface PS3/PS2 SPS connector
1 2*7 pin front panel IO header
1 Jumper for clear CMOS
1 on board buzzer
2 reserved 2pin GPIO connector
Color management for on board connecter (pls provide proposal)
Power Supply
Power Supply Mounting Features
Chassis accepts ATX-style power supply
Chasses accepts PS2, PS3 style power supply
Features for internal mounting tab
Location of 4 external mounting holes
Power Supply Electrical Design Feature
500W/250w in stable mode (Acer Assign System Power Unit)
Voltage design should be covered +5V, +3.3V, +12V, +5VSB, -12V (attention to
12V output capability)
Demand for both PFC/Non-PFC solutions (two different quotations are needed)
Minimum 4 Serial ATA power connector solution should be included (by default)
Minimum 1 big 4-pin graphic card connector included
Minimum small 4-pin power connector included
Non-PFC version should provide switch selector for 115/230VAC input and universal for worldwide
PS2 style

6
Block Diagram
Block Diagram

7
Aspire M3300 Front Panel
The computer’s front panel consists of the following:
Label Description
1 ACER Logo
2 Optical drive
3 Card reader
4 Power Button
5 Aspire Logo

8
Aspire M3300 Rear Panel
1
9
2
4
5
8
7
11
3
410
6
Label Description Label Description
1 Power card socket 7 Fan aperture
2 PS/2 keyboard connector 8 PS/2 mouse connector
3 HDMI connector 9 System Fan
4 USB 2.0 connector 10 Monitor connector
5 LAN connector 11 1394 connector
6 Audio connector 12

9
Hardware Specifications and Configurations
Processor
Item Specification
Type Processor Type: AM3 CPUs
Socket AMD Socket AM3
Minimum operating
speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.)
BIOS
Item Specification
BIOS code programmer AMI Kernel with Acer skin
BIOS version P03-A0
BIOS ROM type SPI Flash
BIOS ROM size 4Mb or 8Mb
Support protocol SMBIOS(DMI)2.4/DMI2.0
Device Boot Support - 1st priority: SATA HDD
- 2nd priority: CD-ROM
- 3rd priority: Removable Device
- 4th priority: LAN
- 5th priority: USB device
Support to LS-120 drive YES
Support to BIOS boot block
feature YES

10
BIOS Hotkey List
Hotkey Function Description
Del Enter BIOS Setup Utility Press while the system is booting to
enter BIOS Setup Utility.
Main Board Major Chips
Item Specification
North Bridge AMD RS780
South Bridge AMD SB710
APG controller AMD RS780
Super I/O controller Super I/O ITE 8718
Audio controller HD audio codec ALC888S-VC2 HD codec 7.1
LAN controller Marvell 8071/ Gigabit Ethernet controller
HDD controller AMD SB710
Keyboard controller Super I/O ITE 8718

11
Memory Combinations
Slot Memory Total Memory
Slot 1 1Gb/2Gb 1GB~2GB
Slot 2 1Gb/2Gb 1GB ~2GB
Slot 3 1Gb/2Gb 1GB ~2GB
Slot 4 1Gb/2Gb 1GB ~2GB
Maximum System Memory Supported 1GB ~8GB
System Memory
Item Specification
Memory slot number 4 slot
Support Memory size per socket 1Gb/2Gb
Support memory type DDR3
Support memory interface DDR3 800/1066/1333/1600
Support memory voltage 1.5V
Support memory module package 240-pin DDR3
Support to parity check feature Yes
Support to error correction code
(ECC) feature No
Memory module combinations
Y
ou can install memory modules in any
combination as long as they match the
above specifications.

12
Audio Interface
Item Specification
Audio controller RS780
Audio controller type ALC888S
Audio channel codec 7.1
Audio function control Enable/disable by BIOS Setup
Mono or stereo Stereo
Compatibility Sound Blaster Pro/16 compatible
Mixed digital and analog high
performance chip Enhanced stereo
full duplex operation High
performance audio accelerator and
AC’97 support Full native DOS
games compatibility Virtual FM
enhances audio experience through
real-time FM-to-Wavetable
conversionMPU-401 (UART mode)
interface for Wavetable synthesizers
and MIDI devices Integrated dual
game port Meets AC’97and WHQL
specifications
Music synthesizer Yes, internal FM synthesizer
Sampling rate 48 KHz (max.)
MPU-401 UART support Yes
Microphone jack Supported
Headphone jack Supported

13
SATA Interface
Item Specification
SATA controller RS780
SATAcontroller resident bus PCI bus
Number of SATA channel SATA X 6
Support bootable CD-ROM YES
Floppy disk drive Interface
Item Specification
Floppy disk drive controller Super I/O ITE 8718
Floppy disk drive controller resident bus ISA bus
Support FDD format 360KB, 720KB, 1.2MB, 1.44MB,
2.88MB

14
USB Port
Item Specification
Universal HCI USB 2.0/1.1
USB Class Support legacy keyboard for legacy
mode
USB Connectors Quantity 4 ports for rear I/O
4 ports for front daughter board
2 ports for 3.5’’ card reader module
Environmental Requirements
Item Specification
Temperature
Operating +5°C ~ +35°C
Non-operating -20 ~ +60°C (Storage package)
Humidity
Operating 15% to 80% RH
Non-operating 10% to 90% RH
Vibration
Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in
all 3 axes
5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3
axes