Acer Aspire 4310 User manual

Acer
Aspire 4710/4310
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

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Revision History
Please refer to the table below for the updates made on Travelmate 4720/4320 service guide.
Date Chapter Updates

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Copyright
Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.

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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Core Duo and Core 2 Duo are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual:
SCREEN
MESSAGES Denotes actual messages that appear on screen.
NOTE Gives bits and pieces of additional information related to the current topic.
WARNING Alerts you to any damage that might result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment of
procedures.

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Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

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System Specification 1
Features 1
Your Acer Notebook Tour 4
Front View 4
Closed Front View 5
Left View 6
Right View 7
Rear Panel 7
Bottom Panel 8
Indicators 9
Easy-launch Buttons 10
Touchpad 11
Touchpad Basics 11
Using the Keyboard 13
Lock Keys and Embedded Numeric Keypad 13
Windows Keys 14
Hotkeys 15
Special Keys 16
Acer Empowering Technology 17
Empowering Technology Password 17
Acer eNet Management 18
Acer ePower Management 20
Acer eAudio Management 22
Acer ePresentation Management 23
Acer eDataSecurity Management 24
Acer eLock Management 25
Acer eRecovery Management 26
Acer eSettings Management 27
Windows Mobility Center 28
Using the System Utilities 29
Acer GridVista (dual-display compatible) 29
Launch Manager 30
Norton Internet Security 31
Hardware Specifications and Configurations 32
System Utilities 39
BIOS Setup Utility 39
Entering BIOS Setup 39
BIOS Setup Primary Menus 39
BIOS Setup Navigation Keys 39
Information Menu 40
Main Menu 41
Security Menu 42
Boot Menu 44
Exit Menu 45
Machine Disassembly and Replacement 47
Disassembly Requirements 47
General Information 48
Pre-disassembly Instructions 48
Disassembly Process 49
Table of Contents

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External Module Disassembly Process 50
External Modules Disassembly Flowchart 50
Removing the Battery Pack 51
Removing the SD Dummy Card 52
Removing the Express Dummy Card 52
Removing the Lower Cover 53
Removing the DIMM 54
Removing the WLAN Board Module 55
Removing the Hard Disk Drive Module 56
Removing the Optical Drive Module 57
Main Unit Disassembly Process 59
Main Unit Disassembly Flowchart 59
Removing the CPU Heatsink Module 60
Removing the CPU 61
Removing the Keyboard 62
Removing the Middle Cover 63
Removing the Power Board 64
Removing the LCD Module 64
Separating the Upper Case from the Lower Case 66
Removing the Speaker Modules 69
Removing the Launch Board 70
Removing the Touchpad Board Module 72
Removing the Bluetooth Board 73
Removing the USB board 74
Removing the Mainboard 76
Removing the Modem Board 77
Removing the RTC Battery 79
LCD Module Disassembly Process 81
LCD Module Disassembly Flowchart 81
Removing the LCD Bezel 82
Removing the Inverter Board 83
Removing the LCD with Brackets 84
Removing the LCD Brackets 87
Removing the LCD Module Hinges 87
Removing the Antennas 88
Removing the Microphone 89
Troubleshooting 91
System Check Procedures 92
External CD/DVD-ROM Drive Check 92
Keyboard or Auxiliary Input Device Check 92
Memory Check 92
Power System Check 93
Touchpad Check 94
Power-On Self-Test (POST) Error Message 95
Index of Error Messages 96
Phoenix BIOS Beep Codes 98
Index of Symptom-to-FRU Error Message 102
Intermittent Problems 106
Undetermined Problems 107
System Block Diagram and Connector Locations 109
System Block Diagram 109
Board Layout 110
Top View 110

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Bottom View 111
FRU (Field Replaceable Unit) List 115
Aspire 4710/4310 Exploded Diagram 116
Aspire 4710 FRU List 117
Aspire 4710G FRU List 126
Aspire 4310 FRU List 135
Model Definition and Configuration 144
Aspire 4710/4310 144
Test Compatible Components 147
Microsoft® Windows® Vista™ Compatibility Test 148
Online Support Information 153

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