Acer Extensa 4120 User manual

Acer TravelMate 4520 Notebook Computer
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the Acer CSD web site at http://csd.acer.com.tw
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II
Revision History
Refer to the table below for the updates made on this version of the TravelMate 4520 Notebook Computer
Service Guide.
Date Chapter Updates
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III
Copyright
Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel and Centrino are registered trademarks of Intel Corporation.
Intel Core is a trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
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IV
Conventions
The following textual conventions are used in this service guide.
SCREEN MESSAGES Denotes actual messages that appear on screen.
NOTE Gives additional information related to the current topic.
WARNING Alerts you to any physical risk or system damage that might result
from doing or not doing specific actions.
CAUTION Gives precautionary measures to avoid possible hardware or
software problems.
IMPORTANT Reminds you to do specific actions relevant to the accomplishment
of procedures.
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V
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
Service Guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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VI
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VII
Table of Contents
Features 1
System Tour 1
1
Chapter 1 1
1 TravelMate Tour 5
Open Front View 5
Close Front View 6
Left View 7
Right View 8
Rear View 8
Base View 9
Status Indicators 10
Easy-launch Keys 11
Productivity Keys 12
Phoenix TrustedCore Setup Utility 13
System Utilities 13
Chapter 2 13
13 Accessing the Setup Utility 14
Navigating Through the Setup Utility 15
Setup Utility Menus 16
BIOS Flash Utility 24
Launch Manager 25
Disassembly Tools 27
Stages of the Disassembly Process 27
Equivalent Torque Values 27
System Disassembly 27
Chapter 3 27
System Screw List 28
Pre-disassembly Procedure 28
External Modules Disassembly 29
External Modules Disassembly Flowchart 29
Removing the SD Dummy Card 30
Removing the PC Card Dummy Card 30
Removing the Battery Pack 31
Removing the Lower Case Cover 32
Removing the Memory Modules 32
Removing the WLAN Board 33
Removing and Dismantling the HDD Assembly 34
Removing and Dismantling the ODD Assembly 36
Removing the Processor Cooling Fan 38
Removing the Heat Sink 39
Removing the Processor 40
Main Unit Disassembly 41
Main Unit Disassembly Flowchart 41
Removing the Middle Cover 42
Removing the Keyboard 42
Removing the LCD Module 43
Removing the Upper Case 47
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VIII
Table of Contents
Removing the LED Board 49
Removing the Fingerprint and Touchpad Boards 50
Removing the Card Reader Board 52
Removing the Bluetooth Board 53
Removing the System Board 54
Removing the Modem Board 55
Removing the Speakers 55
LCD Module Disassembly 57
LCD Module Disassembly Flowchart 57
Removing the LCD Bezel 58
Removing the Inverter Board 59
Removing the LCD Module Hinges 60
Removing the LCD Panel 60
Removing the LCD-CCD Cable 61
Removing the LCD Panel Brackets 62
Removing the Internal Microphone and the CCD Board 63
Removing the WLAN Antennas 64
Hardware Diagnostic Procedure 65
System Troubleshooting 65
Chapter 4 65
System Check Procedures 66
External Diskette Drive Check 66
External CD-ROM Drive Check 66
Keyboard or Auxiliary Input Device Check 66
Memory Check 67
Power System Check 67
Touchpad Check 68
POST Error Indicators 69
POST Error Message 69
POST Beep Codes 72
Index of Symptom-to-FRU Error Message 77
Intermittent Problems 80
Undetermined Problems 81
Online Support Information 82
System Block Diagram 83
System Block Diagram and Board Layout 83
Chapter 5 83
83 System Board Layout 84
Top View 84
Bottom View 85
System Switch 86
FRU (Field Replaceable Unit) List 87
Chapter 6 87
Aspire 5910 Exploded Diagram 88
TravelMate 4520 FRU List 89
TravelMate 4520 Series Model Configurations 107
Appendix A 107
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IX
Table of Contents
Test Compatible Components 113
Appendix B 113
Technical Specifications 117
117
Appendix C 1 117
117
Index 127
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X
Table of Contents
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Chapter 1 1
Features
Your TravelMate 4520 is part of the Acer ProFile line of notebook computers. It provides superior computing
performance and flexible usability in a classic matte black magnesium alloy casing.
NOTE: The features listed in this section is for your reference only. The exact configuration of your TravelMate
computer depends on the model purchased.
Computing platform
AMD Better by Design solution with the following features:
TProcessor options
tAMD Turion™ 64 X2 Dual-Core Mobile Technology (TL-50, TL-52, TL-56, TL-60, or TL-66 models)
tMobile AMD Sempron™ Processor (3400+, 3500+, or 3600+ models)
TProcessor technologies
tDual-Core Technology
tAMD64 Technology
tEnhanced Virus Protection (EVP) 1
tHyperTransport™ Technology (1600 MHz)
tAMD PowerNow!™ Technology
TCore logic: ATI M690G chipset
TMobile technology: Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED solution supporting the Acer
SignalUp™ wireless technology
Memory
TTwo DIMM slots supporting DDR2 533/667 MHz memory modules
TMaximum 4 GB system memory using two 2 GB soDIMM modules
TSupports dual-channel (interleaving) memory mode
T1 MB flash BIOS and shadow RAM support
Storage subsystem
THard disk drive (HDD)
tSATA hard disk drives in 80–,120–, and 160 GB capacities (higher HDD capacity supported)
tAcer DASP (Disk Anti-Shock Protection)
TOptical disc drive (ODD) options
tDVD-Super Multi double-layer drive
tDVD/CD-RW combo drive
T5-in-1 card reader slot supports Secure Digital (SD), MultiMediaCard (MMC), Memory Stick®(MS),
Memory Stick Pro™ (MS Pro), and xD-Picture Card™ (xD) formats
1EVP is only supported by certain operating systems including the current versions of Microsoft Windows, Linux,
Solaris and BSD Unix. Consult your OS documentation for information on enabling EVP.
System Tour
Chapter 1
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2Chapter 1
Display and graphics
T14.1" WXGA TFT LCD (1280 x 800 pixel resolution, 16.7 million colors)
TGraphics controller: ATI Radeon™ X1250
t896 MB of HyperMemory™
t256 MB of dedicated DDR2 VRAM
t640 MB of shared system memory
tMicrosoft®DirectX®9 compliance
TAcer GridVista™ for simultaneous multi-window viewing
TSupports the following video capabilities:
tDual independent display
tMPEG-2/DVD hardware-assisted function
tWMV9 (VC-1) and H.264 (AVC)
tS-video/TV-out (NTSC/PAL)
Audio
TTwo built-in Acer 3DSonic stereo speakers
TOne built-in stereo microphone
TIntel High Definition Audio support
TMS-Sound compatible
Communications
TMultiple network connection options
tWLAN via Acer InviLink 802.11b/g Wi-Fi CERTIFIED solution; Acer SignalUp compatible
tWPAN via Bluetooth®2.0+EDR (Enhanced Data Rate) interface
tLAN via a Gigabit Ethernet port (Wake-on-LAN ready)
t56K ITU V.92 MDC 1.5 modem (PTT approved, Wake-on-Ring ready)
TAcer Video Conference solution for advanced Voice and Video over Internet Protocol (VVoIP)
tBuilt-in Acer Crystal Eye webcam supporting the Acer PrimaLite™technology
tOptional Acer Bluetooth® VoIP phone
TWLAN controller options
tIntel PRO/Wireless 3945ABG Network Connection (tri-mode 802.11a/b/g)
tIntel Wireless Wi-Fi Link 4965AGN
tIntel PRO/Wireless 2200BG Network Connection (dual mode 802.11b/g)
TBroadcom NetLink™ BCM5787 Gigabit Ethernet Controller with PCI Express
Keyboard and special keys
TAcer FineTouch™ keyboard with
t88-/89-key models with 5 curve for better typing comfort
tEmbedded numeric keypad
tInverted "T" cursor keys, 12 function keys, Windows®key, independent US and Euro dollar sign keys, and
hotkey controls
tSeamless touchpad pointing device with 4-way scroll button
t2.5 mm (minimum) key travel
tInternational language support
TProductivity keys: Lock, Presentation, and Sync keys
TEasy-launch keys: Acer Empowering, Internet, email, and a blank P(programmable) keys
TFront-access communication switches: Bluetooth and WLAN
°
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Chapter 1 3
I/O interface
TFront panel
tIEEE 1394
tInfrared (IR)
tUSB 2.0 (1x)
tUAA (Universal Audio Architecture)2ready audio jacks: line-in, microphone-in, and headphone
TRear panel: Modem (RJ-11)
TLeft panel
tKensington lock
tUSB 2.0 (1x)
t5-in-1 card reader slot
TRight panel
tPC Card slot (Type II)
tUSB 2.0 (2x)
tS-video/TV-out
tEthernet (RJ-45)
tVGA (external monitor)
tDC-in jack
TAcer Bio-Protection fingerprint solution with FingerLaunch, FingerNav and PBA (Pre-Boot
Authentication) support provides enhanced security
Status indicators
TLeft edge: HDD activity, Num Lock, and Caps Lock
TFront edge: power status, battery charge; Bluetooth, and WLAN functions
TEthernet and modem ports: link and activity indicators
Power subsystem
T44W 4000 mAh Li-ion battery pack (6-cell)
T3-pin 65W AC adapter
TAcer QuicCharge™ battery technology
TACPI (Advanced Configuration and Power Interface) 3.0 power management standard (supports
standby and hibernation modes)
System security and compliance features
TPhysical security
tAcer DASP absorbs shocks and insulates the hard drive.
tKensington lock notch deters theft by letting you secure the notebook to a permanent object.
tMagnesium-alloy casing for a light-weight and reliable safeguard against physical damage.
TData security
tAcer Bio-Protection solution provides network and data security by verifying an individual's true identity.
tAcer Empowering Technology (particularly the eDataSecurity and eLock features)
TIndustry standard compliance
tWi-Fi
tACPI 3.0
tMobile PC 2002
tDMI 2.0 (Desktop Management Interface)
2UAA refers to a class driver architecture for PC audio solutions supported in Microsoft Windows Vista .
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4Chapter 1
Software
TOperating system options
tWindows Vista™ Business
tWindows Vista Home Premium
tWindows Vista Home Basic
TSystem tools and utilities
tAcer Empowering Technology (eNet, ePower, eAudio , ePresentation, eDataSecurity, eLock, eRecovery, and
eSettings Management)
tAcer Crystal Eye
tAcer Video Conference Manager
tAcer GridVista
tAcer Launch Manager
tMicrosoft Office Ready 2007
tNTI Shadow
tAdobe®Reader®
tCyberLink®PowerProducer®
tNTI CD-Maker™
tNorton Internet Security™
Physical specifications
TDimensions (width x depth x height): 331 x 248 x 29.7/41.08 mm (13.03 x 9.76 x 1.17/1.62 in)
TWeight (with 6-cell battery pack): 2.4 kg (5.29 lbs)
TTwo-spindle design for portability
TStreamlined ProFile chassis for professional style and optimized portability
Environmental specifications
TTemperature:
tOperating: 5 C to 35 C
tNon-operating: -20 C to 65 C
THumidity (non-condensing):
tOperating: 20% to 80%
tNon-operating: 20% to 80%
Accessories
TAcer Bluetooth VoIP phone with the Acer Video Conference Manager
T512 MB, 1 or 2GB DDR2 667 MHz soDIMM modules
T9-cell 4800 mAh Li-ion battery pack
T3-pin 65 W AC adapter
TExternal USB floppy disk drive
°°
°°
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Chapter 1 5
TravelMate Tour
This section is a virtual tour of your TravelMate notebook’s interior and exterior components.
Open Front View
Number Icon Item Description
1 Acer OrbiCam
camera Conduct video communication. (for selected models)
2 Internal microphone Create sound recording and conduct voice
communication.
3 LCD panel Displays computer output.
4 Keyboard For entering data into your computer.
5 Status indicators Light-Emitting Diodes (LEDs) for monitoring the hard
drive activity, as well as the Num Lock and Caps Lock
functions. Go to page 10 for more information.
6 Touchpad Touch-sensitive pointing device which functions like a
computer mouse.
7 Click buttons The left and right buttons function like the left and right
mouse buttons.
8 Status indicators LEDs for monitoring the power status and battery charge
level, as well as the Bluetooth and WLAN functions. Go to
page 10 for more information.
9 Function may vary base on actual notebook model. It can
either be a 4-way scroll button or an Acer Bio-Protection
fingerprint reader.
10 Palmrest Comfortable support area for your hands when you use
the keyboard.
11 Easy-launch buttons Press to launch frequently used programs/functions. Go
to page 11 for more information.
12 Power button Turns the computer on and off.
13 Productivity keys Press to access TravelMate’s protection and
manageability features. Go to page 12 for more
information.
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6Chapter 1
Close Front View
Number Icon Item Description
1 IEEE 1394 ports Connects to a IEEE 1394 devices.
2 IR port Interfaces with IR-aware (e.g. infrared printer,
IR-aware computers and mobile phone). Your computer
can transfer data at speeds of up to 4 Mbps at a distance
of up to one meter.
3 Front USB 2.0 port Connects to USB 2.0 devices (e.g. USB mouse, USB
camera).
4 Line-in jack Accepts audio line-in devices (e.g., audio CD player,
stereo walkman).
5 Microphone-in jack Accepts an external microphone.
6 Headphone jack Accepts headphones or external speakers.
7 Bluetooth switch Toggles the Bluetooth function on and off.
8 WLAN switch Toggles the WLAN function on and off.
9 Speakers Delivers High Definition (HD) audio output.
10 Lid latch Locks and releases the notebook lid.
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Chapter 1 7
Left View
* Item location varies depending on the drive model.
Number Icon Item Description
1 Kensington lock notch Accepts a Kensington-compatible computer security lock.
2 Optical disc drive
(ODD) Accepts CDs or DVDs (drive type maybe slot-load or tray-load depending on model).
3 ODD access indicator * Lights up when a the optical drive is active .
4 ODD eject button * Ejects the optical disc from the drive.
5 Emergency eject hole * Ejects the ODD tray when the computer is turned off.
6 USB 2.0 port Connects to USB 2.0 devices.
7 5-in-1 card reader slot Accepts MS, MS PRO, MMC, SD, and xD formats
memory cards.
# Icon Item Description
Note:
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8Chapter 1
Right View
Rear View
Number Icon Item Description
1 PC Card slot eject
button Ejects the PC Card from the slot.
2 PC Card slot Accepts one Type II PC Card.
3 USB 2.0 ports Connects to USB 2.0 devices.
4 S-Video/TV-out port Connects to a television or display device with an S-
video input. Supports both NTSC and PAL standards.
5 Ethernet port (RJ-45) Connects to an Ethernet 10/100/1000-based network
(selected models).
6 VGA port Connects to an external display device (e.g., external
monitor, LCD projector).
7 DC-in jack Connects to an AC adapter.
Number Icon Item Description
1 Ventilation slots Enable the computer to stay cool, even after prolonged
use.
2 Modem port (RJ-11) Connects to a phone line.
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Chapter 1 9
Base View
Number Icon Item Description
1 Battery lock Secures the battery pack in position.
2 Battery pack Provides power to the computer.
3 Battery release latch Releases the battery pack for removal.
4 Ventilation slots Enable the computer to stay cool, even after prolonged
use.
Note: Do not cover or obstruct the opening of the fan.
5 Acer DASP pad Provides anti-shock/bump protection to the hard drive.
6 Lower case cover Protects the external modules located on the system
lower case.
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10 Chapter 1
Status Indicators
The computer has several status indicators for monitoring various system components and functions.
* These indicators remain visible when the computer lid is closed.
Number Icon Indicator Description
1 Hard drive activity Flashes green when there is hard drive activity.
2 Num Lock Lights up green when the Num Lock function is activated.
3 Caps Lock Lights up green when the Caps Lock function is
activated.
4 Power * Indicates the computer’s power state. It lights up:
TGreen when the computer is powered on.
TAmber when the computer is in standby or
hibernation mode.
5 Battery charge * Indicates the battery charging state. It lights up:
TAmber when the computer is charging.
TGreen when battery charging is complete.
6 Bluetooth * Indicates the Bluetooth status. It lights up:
TGreen when there’s an active Bluetooth connection
TAmber when there’s no Bluetooth connection.
7 WLAN * Indicates the WLAN status. It lights up:
TGreen when there is an active WLAN connection
TAmber when there is no WLAN connection.
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