Acer TravelMate 4002LCi Installation guide

Notebook Training Manual
for
Acer TravelMate 4002LCi
Department of Education and Training
Western Australia

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Table of Contents
Conventions used in this manual................................................................................................4
Program objectives.....................................................................................................................5
Occupational health and safety...................................................................................................6
What you will receive...................................................................................................................7
Software...................................................................................................................................7
Hardware..................................................................................................................................7
Accessories ..............................................................................................................................7
Notebook tour..............................................................................................................................8
Front.........................................................................................................................................8
Left side....................................................................................................................................9
Underneath...............................................................................................................................9
Back....................................................................................................................................... 10
Right side................................................................................................................................ 10
Using your notebook ................................................................................................................. 12
Open it.................................................................................................................................... 12
Turn it on ................................................................................................................................ 12
Touchpad................................................................................................................................ 12
Where do I start? ....................................................................................................................... 13
Log in ..................................................................................................................................... 13
About user names ............................................................................................................... 13
About passwords................................................................................................................. 13
The desktop............................................................................................................................ 14
The Start menu ....................................................................................................................... 14
Quick Launch bar .................................................................................................................... 15
Quick Launch buttons .......................................................................................................... 16
Managing your documents........................................................................................................ 17
Power management................................................................................................................... 18
Other settings............................................................................................................................ 19
Displays/Monitors .................................................................................................................... 19
System Tray............................................................................................................................ 19
Help........................................................................................................................................ 19
Other software......................................................................................................................... 19
Turning off your notebook ........................................................................................................ 19
Connecting your notebook to the school network..................................................................... 20
Backing up your files................................................................................................................. 21
What are some backup options?............................................................................................... 21

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Virus Protection .........................................................................................................................22
Ways to avoid virus contamination.............................................................................................22
Looking after your notebook......................................................................................................23
Safety issues ...........................................................................................................................23
Care and cleaning of your notebook ..........................................................................................23
Batteries ..................................................................................................................................23
AC power supply care...............................................................................................................23
Using the AC power supply...................................................................................................23
Storing the AC Power Supply................................................................................................23
LCD screen care ......................................................................................................................24
Service, support and warranty information................................................................................25
Warranty Period -36 month Limited Warranty for DOET .............................................................25
Warranty conditions for Acer hardware......................................................................................25
Metropolitan –On-Site Warranty ...........................................................................................25
Country -Return to Base service...........................................................................................25
School holidays....................................................................................................................26
Interstate and international warranties ...................................................................................26
Direct to Acer.......................................................................................................................26
Service....................................................................................................................................26
Notebook Recovery Process......................................................................................................27
Customer Service Centre ...........................................................................................................27
Appendix A: Changing the Mouse settings................................................................................28
Changing the Mouse speed. .....................................................................................................28
Changing the type of pointer.....................................................................................................28
Appendix B: Frequently Asked Questions.................................................................................29
Appendix C: Keyboard shortcuts in Windows XP ......................................................................30
Appendix D: Occupational Health and Safety.............................................................................31
Potential hazards with notebook use..........................................................................................31
Minimising the risk of strain or injury..........................................................................................31
Preventing eye strain................................................................................................................32
Preventing manual handling injuries ..........................................................................................32
Preventing tripping hazards.......................................................................................................33
Ongoing discomfort or pain .......................................................................................................33
Ergonomic and posture principles for general computer use........................................................33
References ..............................................................................................................................34
Useful links..............................................................................................................................34
Appendix E: Repair Shipping Form............................................................................................35

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Conventions used in this manual
The following conventions are used in this manual:
Menu path: Example: Tap Start > All Programs > Games > Solitaire. This means
tap the Start menu button, then the All Programs button, then select Games from the
menu that is displayed, and Solitaire from the Games menu.
Keyboard: Example: Hold down the <Ctrl>+<Alt>+<Del> keys simultaneously. This
means press these keyboard keys, all at the same time.
Symbols are used to represent important things you need to know:
Warning about cost. Doing this action could cost you money!
Severe warning! Be extra careful! You could seriously damage the machine.
Note, hint or tip. Information that will help you.

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Program objectives
The Notebook for Teachers Program is an integral component of the Education to
Community (e2c) initiative, supporting learning technologies in the K-12 government
education community in WA.
It is designed to support schools and teachers in achieving their mutual professional
goals. The portability of notebook computers allows for a wide range of educational
opportunities and strategies to be explored, with the ultimate aim of improving outcomes
for students.
Participation in the program is voluntary and should only be undertaken after careful
consideration of how the introduction of this technology can be integrated into the
individual school's plan.
The objectives of this training are to:
§Provide an introduction to the notebook, the operating system, and the applications.
§Help you to become familiar with basic operations of the notebook.
§Assist you with setting up the notebookfor internet access from home and your
school.
More details about e2c can be found on the internet at:
http://www.e2c.wa.edu.au where you will also find a link to the Notebooks for
Teachers web site.
A number of DET(Department of Education and Training) policies directly
relate to the safe-keeping of work-related information and appropriate use of
corporate applications such as e-mail and internet access. More details on
these and other DETpolicies are available on the Regulatory Framework CD.
An updated copy of this CD is sent to all schools each term.

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Occupational health and safety
The following is a summary of Occupational Health and Safety issues, detailed in
Appendix D on page 31.
The Department’s Safety Consultant has provided the following advice:
Discomfort as a result of strain to the shoulders, neck, arms and eyes is common
among users of notebooks. This can, in some instances, lead to occupation overuse
injuries, also known as repetitive strain injuries (RSI). The likelihood of prolonged pain
and possible injury is increased when the notebook is used for more than 2 hours in
any one session.
Strain often occurs due to the inability to set up the notebook in the correct ergonomic
position (as the keyboard and screen cannot be separated), and through use in
environments that result in poor posture (for example, on the couch) or cause glare.
Where possible, personal computers should be used in preference to notebooks as
they can be set up ergonomically to minimise the risk of strain or injury.
Consideration should also be given to any staff member who has an existing strain or
injury to the neck or shoulders, as carrying a notebook can further aggravate the
condition.
The risk of strain or injury through notebook use can be reduced by implementing
some simple strategies such as:
§Taking regular rest breaks (at least every 20 minutes; more often if the setup is
not ideal) to allow muscles and vision to recuperate.
§Not using the notebook for more than 2 hours in any session.
§Working in an environment free from glare.
§Using the notebook on a desk (rather than the lap).
§Angling the screen to minimise the need to bend the neck.
§Using an external mouse, keyboard, and monitor where possible.
§Using a chair that maintains good posture.
§Reducing the need to carry the notebook (where practicable).

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What you will receive
The Department of Education and Training will provide all nominated teachers with:
§An Acer TravelMate 4002LCiNotebook computer.
§A familiarisation training course on delivery of your notebook (where requested).
§Warranty support and a Customer Service Centre for dealing with product faults
and difficulties, including on-site warranty or transport of the notebook to and from
the repairer.
Software
The following software applications will be pre-loaded onto your notebook:
§Windows XP Build 2600 with Service Pack 2 and security updates
§Office XP with Service Pack 3
§Adobe Acrobat Reader v 6.0.1
§Macromedia Shockwave player v8.5
§McAfee Virus Scan v7.1
§Microsoft Internet Explorer 6.0 with Service Pack 1
§Java Virtual machine v 12
§Microsoft Movie Maker 2
§Microsoft .NET framework v1.1 Service Pack 1
§Microsoft Visio Viewer 2002
§Microsoft Media Player 10
§Microsoft Media Player Bonus pack
§Microsoft Windows XP Interactive Trainer
§Cyberlink Power DVD player
§NTI CD Maker 6.7 & File CD
Hardware
Your notebook will have the following hardware configuration:
§IntelPentium M mobile, 1.6 GHz Processor
§15”TFT (thin film transistor) screen (measured diagonally)
§512 Megabytes of RAM(16MB allocated to shared video memory)
§40 Gigabyte hard disk drive
§Internal 10/100BaseT Ethernet for network connections at school
§Internal 56K modem for remote connection via telephone line
§DVD player/CD burner Combo Drive
§Internal stereo speakers
§Touchpad, with left and right mouse buttons and scrolling button
Accessories
In addition to your Acer TravelMate Notebook, the following accessories are supplied.
Please check that they are all there.
§Acer carry case (black)
§AC power supply, with cable
§Phone (RJ11)cable (grey)

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§Modem User’s Guide
§TravelMate 4002LCiUser’s Guide
It is a good idea to keep your box should you need to transport your notebook
back to Acer for repair. It is particularly important that you have access to a
box if you are in a country area and your notebook needs to be safely packed
for return to Acer.
Notebook tour
Front
From the left:
Internal stereo speakers Left and right speakers deliver stereo audio output
Infrared port The infrared port which allows the fast transfer of data
between your notebook and similar computers (including
PDAs) without using cables.
Power indicator Lights when the computer is on.
Battery indicator Lights when the battery is being charged
Bluetooth on/off Button This button is not used
Wireless LAN on/off This button is used to turn your Wireless network card on /
off. Gently push once to turn on and again to turn off
Microphone / audio
input
Starting from the front is the Microphone / audio input, for
audio in (recording a sound from an audio tape or CD
player into your notebook), and for connecting an external
microphone. (An internal microphone is located above the
keyboard on the left.)
Headphone / speaker
port Next is audio out for plugging in external speakers or headphones.
USB ports This model has three USB (Universal Serial Bus) ports.
Accepts USB devices. These can transfer data between
the device and the notebook (or vice versa) quicker than
other ports. Examples of USB devices are printers, digital
still and video cameras, scanners, external drives, mouse.
Windows XP will automatically recognise a device plugged
into a USB port and the drivers may already be installed.

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Left side
CDRW/DVD Combo drive warning
When inserting a CD/DVD into the drive, make sure it is firmly seated on the
central black spindle in the tray. If it is just balanced on the top of the spindle,
it will jam.
The CD/DVD player in this notebook is controlled by software, so it cannot be
used when the notebook is turned off. Likewise, the drive will not open when it
is turned off.
Underneath
On the bottom of your notebook are a number of identification stickers. The 8-digit
Australian Serial Number (AUST Serial No.) is the one that is most important to you.
This serial number is linked to YOU –you cannot swap notebooks with other
teachers.
You will need to quote the Australian Serial Number if you require service or
assistance from the Customer Service Centre.

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Back
From the left:
Power socket Takes the small round plug from the Power Adaptor, and
provides mains power to the notebook when connected.
External monitor port
(blue) Accepts any type of external display device such as a normal computer monitor and computer projection devices.
Security slot This small oval slot is for optional lockable security
devices, and is Kensington-compatible. With such security
devices you can lock your notebook to a bench or fixed
object.
Right side
From theleft:
Firewire port This is a high speed port to allow you to connect devices
such as digital video cameras, external hard drives, or
external CD burners.
PCMCIA Expansion
slots Other devices can be added by installing PC Cards and compatible devices into these slots (for example, wireless
LAN cards).
USB ports This model has three USB (Universal Serial Bus) ports.
Accepts USB devices. These can transfer data between the
device and the notebook (or vice versa) quicker than other
ports. Examples of USB devices are printers, digital still and
video cameras, scanners, external drives, mouse. Windows
XP will automatically recognise a device plugged into a USB
port and the drivers may already be installed. Two ports are
on this side, while one is at the front of the notebook.
Network port Accepts a network cable for connecting to your school
network –this has a plug just a little wider than the phone
plug. The network card is built in to this notebook model.
Your notebook's network information must be configured so
that it can be recognised by the school network (see
Connecting your Notebook to the school network on page
20).
Modem port This is the modem port where the black modem cable that
came with your notebook is plugged in. Use this to connect

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the inbuilt modem in the notebook to the telephone network
for internet use (generally at home, since most schools have
internet access through their school networks) and for using
the fax facilities of the modem to send or receive faxes.
Ventilation slots A ventilator is situated at the rear right hand side and back.
Your notebook is fitted with a fan that is controlled by a
thermostat. The fan will turn itself off when the notebook is
cool enough.

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Using your notebook
Open it
Find the slider button at the centre front of the lid, gently slide it to the right, then lift the lid
(screen) until it is open.
Turn it on
The power button is above the top
right hand side of the keyboard.
Gently press and hold the button for
a second or two until the notebook
starts.
The power button is usually used only as an On switch –your notebook
automatically turns itself off as part of the shutdown procedure.
If your notebook stops responding to keyboard or mouse input, you may be forced
to turn it off. To do this, hold the power button down for at least5 seconds to turn
it off.
Touchpad
Before you do anything, you need to know about your
notebook's 'touchpad' area.
The touchpad is your 'mouse'. Moving your finger
around it will move the pointer (or cursor) on the
screen. When using the touchpad to move the pointer
around the screen, try to keep your finger on the
touchpad. Lifting your finger will stop the pointer
moving.
The buttons below the touchpad are your left and right mouse buttons. As you get more
experienced, you can operate these buttons with your thumb as you use your finger to
move the pointer around the screen. The right mouse button has the usual function of
opening a menu relevant to the place where the pointer is pointing.
You can 'tap' the touchpad instead of clicking the mouse buttons:
§A single tap = a single left mouse click
§A double tap = a double left mouse click
§A double tap + drag = a normal drag holding the left mouse button down. This may
take some practice. Double tap but hold your finger down on the second tap and
move it across the screen for the 'drag'.
This notebook model also has a scrolling 'button' which scrolls when you press down on
either end, similar to the scrolling wheel on a mouse. The lower button scrolls down; the
upper button scrolls up.
You can change the speed of the cursor movement and the size of the cursor (see
Appendix A on page 28 for details). To practice using the touchpad, play some games of
Solitaire –now you’ve got an excuse to do this!

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Where do I start?
Your notebook is installed with Windows XP –a very different version of
Windows. Please take your time to explore the new operating system.
Log in
1. After turning on your notebook, the
Welcome to Windows screen is displayed,
where you are prompted to log in.
2. Press<Ctrl>+<Alt>+<Del> to log in. The
Log On to Windows screen is displayed,
where you are prompted for your user
name and password.
3. Check that your User name is correct(see
About user names, below).
4. Type your password.
5. Tap OK.
6. The desktop screen is displayed.
About user names
The first time you turn on your notebook, you will be prompted for your user name and
password. Your user name is supplied by the Department. If you use a computer at
school and have been granted access to the school’s admin network then you will
already have a user name and password. You can use these as soon as the notebook is
linked in to the school network. If you do not have a user name and password, either
contact your school's system administrator or phone the Customer Service Centre on
9264 5555 (metropolitan) or 1800 012 828 (country).
About passwords
If you are using your user name and password for the first time, you will be prompted to
change your password to something that only you know. Type the password in twice as
requested. The next time you log in, you will only type your password once.
Your password should be something you will remember,yet be obscure
enough that no one will guess it.
You should not give this password to anyone but it is very important that
you remember it as you cannot log in without it. If you forget your password,
you should contact the Customer Service Centre on 9264 5555 (metropolitan)
or 1800 012 828 (country).

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The desktop
1. When you have successfully supplied both your user name and password, the
desktop window (above) is displayed. At the bottom left of the screen is the Start
button .
2. Using the touchpad, move the pointer over the Start button, and tap once. The Start
menu is displayed.
The Start menu
This is your starting point for everything, so let’s take a
closer look at this menu.
Your user name is displayed at the top of this window.
Below this there are two columns.
At the top of the left column isInternet Explorer, followed
by a list of you most recently used applications(software
programs) –this list will change according to which
applications you have used recently or most often.
The right column lists common storage locations for your
files and utilities and features that will help you.
Under the left hand list is the All Programs button. Tap
on it to open a menu list of all the applications on your
notebook.
My Documents Where you can store your documents.
My Recent
Documents The files and documents you have been working on most recently.
My Pictures Where you can store your pictures.
My Music Where you can store your music.
My Computer Displays the full contents of your hard drive, CDs, floppy disks or
other removable media.
My Network Places Displays servers and other shared workspaces when you are

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connected to the school’s network.
Control Panel Where you can adjust your notebook's settings.
Connect To Displays places you can connect to, including the Notebooks for
Teacher Dialler.
Printers and Faxes Where you can add printers. To add a network printer, contact
your school's system administrator or the Customer Service
Centre.
Help and Support If you get stuck, always try the online Help and Support first.
Don’t be scared to use this. Windows XP has
comprehensive help functions, including small 'walk-
through' procedures that help you complete an
unfamiliar task.
Search If you can't find a file or have forgotten where you stored it, use
Search to find it.
Run This is an alternative method for starting programs, but requires
quite a bit of technical knowledge. It is much easier to use the All
Programs button.
Quick Launch bar
At the bottom left of the screen, you will see your Start menu button . Immediately
to the right of Start is the Quick Launch bar, and at the far right of the screen is the
System Tray. We have already discussed the Start menu button, so let's look at the
Quick Launch bar.
There are six icons in the Quick Launch Bar. These are: Internet Explorer, Show
Desktop, Word, Excel, Outlook, and Publisher. A single tap on any of these will open the
application.
As you open other applications, they will be displayed between the Quick Launch bar and
the System Tray. To minimise an application's window, tap the application’s button to the
right of the Quick Launch bar at the bottom of the screen; tap it again to maximise it.
In the example below the following are all open: Explorer, a Word document, an Excel
workbook, a Publisher document and a web page. Practice opening multiple applications
and maximising and minimising them.
In Windows XP, if you have more than one file open in an application it will put the
number of files open in that application next to the application’s title. In the example
below there are four windows open in Word, four in Excel, two in Publisher, and two web
pages (internet Explorer). To access any of these files, tap on the application and it will
open a small menu with the names of all the open files. Tap on the file’s name to display
it.

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Quick Launch buttons
There are four buttons just below the
screen on the notebook that can be
programmed to launch your favourite
applications when you press them.
To set the functions of these buttons,
either press one of these buttons (if
no application is currently assigned
to it), or tap Start > All Programs >
Launch Manager > Launch
Manager and follow the instructions.
This very basic introduction has got you up and running with your new notebook. We'll
soon be getting you connected to the internet and checking your e-mails! In the
meantime, here are some more useful things to know about your notebook and the
operating system…

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Managing your documents
When you are working in a new document you will be asked to save the file before you
close it. It is important to keep all your files in the same place so they are easy to back
up. We recommend that they be stored in My Documents and so we have set up your
system to automatically save your files to My Documents.
1. In the Quick Launch bar at the bottom of the screen, tap (Microsoft Word)
once.
2. Type some text in this new document. After you have done some work on your
document, you should save it.
3. Tap File > Save. The Save As window is displayed.
4. Check that the Save in location at the top of this window is My Documents. If it
isn't, tap the large My Documents icon on the left of the window.
5. Type a name for this new file in the File name field at the bottom of this window.
6. Tap the Save button located in the bottom right of the window.
All documents you create should be saved to your My Documents folder. This saves you
time as you don’t have to look for your work –it will all be in My Documents.
You can organise your My Documents folder however you like –you can have sub-
folders within folders and as many as you want. This makes it easy to back up your work
–you just drag the whole My Documents folder to a server location, a disk, or any other
type of backup device.
You can also display your My Documents folder however you like (examples below).
Just make sure it is easy for you to follow and navigate. It doesn't matter what the teacher
who keeps looking over your shoulder in the staff room thinks –this is your preference, it
is your work, and it is you who needs to retrieve it –so work in a way that suits you.

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Power management
Your notebook can be set up to run off batteries or mains power. When you are near a
power point, you can plug it in to run off mains but when you are away, you will run the
notebook from the battery. Here are some ways to get the most life out of your battery
when you are away from power.
1. Tap Start > Control Panel.
2. Double-tap on Power Options.
3. Check the settings under the Power
Schemes tab. These should generally
be set (as shown in the screenshot) to
obtain maximum life from your fully
charged battery. You may increase any
of these settings, but if you do,your fully
charged battery may not last as long as it
might otherwise do.
4. Tap on the Advanced tab and check
these settings.
5. Tap on the Alarms tab and check these
settings. You can have a visual signal of
a low and critically low battery or you can
set a sound, or you can set both.
6. Tap on the Power Meter tab and check
the settings. These give an indication of
the battery power remaining if you are
working without the mains power
plugged in to your notebook. (You can
also see this information by double
clicking on the battery icon in the System
Tray).
7. When you have finished, tap OK.

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Other settings
Displays/Monitors
1. Tap Start > Control Panel.
2. Double-tap on Display. The Display Properties
window is displayed.
3. Tap the Settings tab. If you are using an external
device (for example, a computer projection unit or
an external monitor) you can adjust the screen
resolution and colour quality to suit that device.
4. Take a look at the other tabs for further settings
you can adjust to suit how you work.
5. When you have finished, tap OK.
System Tray
In the bottom right corner of the desktop is the System Tray.
This contains icons for a number of functions.
Double-tap on the time –the clock in your notebook has
already been set but if it's not correct you can change it.
Check the other icons to see what they do.
Help
To get help with Windows XP at any time, tap Start > Help and Support.
Other software
Look through the Start > All Programs menus to see what software applications have
been pre-loaded onto your notebook for which there is no Quick Launch button.
Turning off your notebook
1. Tap Start.
2. Tap Shut Down. The Shut Down
Windows screen is displayed.
3. Select the Shut Down option if it is
not already selected.
4. Tap OK. Your notebook will go
through a short shut down process
and turn off automatically.

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Connecting your notebook to the school network
It is important that you successfully connect your notebook to the school’s
admin networkin order to complete the initial set-up of your notebook.Once
you have completed the set-up you will have access to a range of vital
services and functions including:
§Automatic updates of applications on your notebook when they
become available.
§Regular antivirus updates.
Follow these steps to connect your notebook to the network:
1. Connect the notebook to an admin network outlet at the school –the outlet and
the cable will be supplied by the school. Do not use the black modem cable that
came with your notebook as it is unsuitable for this purpose.
2. Ask your school's system administrator to login and 'join' your notebook to the
Admin domain. This will give you access to the school’s network and servers
and will also allow you to access the internet and e-mail while at school. If your
school's system administrator is not available, you can phone the Customer
Service Centre at the Department and ask for assistance: 9264 5555
(metropolitan) or 1800 012 828 (country).
3. Microsoft Outlook’s settings must be changed to matchthe personal information
stored in Control Panel > Mail. Ask your school's system administrator to set
this up for you.
4. Your school’s system administrator will also set up the Internet Explorer proxy
settings so that you can use the internet at school.