Acer ISDN 128 Surf USB User manual

Acer ISDN 128 Surf USB
User manual

CE Approval
All CE approved ISDN devices may be connected to the Euro-
ISDN in all countries of the EU.
The ISDN USB TA has been approved by the German TÜV
according to the new European procedure and may therefore be
connected to the Euro-ISDN in all EU countries. This ISDN TA
therefore complies with:
♦CTR-3 (ISDN Basic Rate Access)
♦Electromagnetic Compatibility Standards
♦Safety Standards
CE/EMC Restriction of Liability
The product described in this handbook was designed, produced
and approved according to the EMC-regulations and is certified
to be within EMC limitations.
If the product is used in an uncertified PC, the manufacturer
undertakes no warranty in respect to the EMC limits. The
described product in this handbook was constructed, produced
and certified so that the measured values are within EMC
limitations. In practice and under special circumstances, it may
be possible, that the product may be outside of the given limits
if it is used in a PC that is not produced under EMC
certification. It is also possible in certain cases and under
special circumstances, which the given EMC peak values will
become out of tolerance. In these cases, the user himself is
responsible for compliance with the EMC limits.
The manufacturer refuses all liability claims and may not be
liable in any cases, which may occur in the practical use of the
product outside of the EMC limitation.

Table of Contents
CHAPTER 1 1
Introduction 1
1.1 An Overview of the ISDN USB TA 1
1.2 ISDN Phone Software (Optional) 3
1.3 Package Contents 5
1.4 ISDN USB TA Features 6
CHAPTER 2 7
Installation 7
2.1 Before Installing 7
2.2 The Front Panel LEDs 8
2.3 Installing the ISDN USB TA 9
2.4 ISDN Utility Installation 13
2.5 The Diagnostic Program 14
2.6 Using BOD/DBA (Optional) 15
2.7 Using Multilink PPP 16
2.8 Uninstalling the ISDN USB TA 22
CHAPTER 3 24
Troubleshooting 24

Chapter 1
Introduction
1.1 An Overview of the ISDN USB TA
1.1.1 What is ISDN?
ISDN is an abbreviation for Integrated Services Digital
Network. ISDN transfers information digitally and integrates all
telecommunication services (such as telephone, teletext,
videotex, etc.) into a single network. Using ISDN, you can
transfer text, voice, data files, images, and even video.
Before the use of ISDN, telecommunications operated using
analog devices, which limited the quality of telecommunication
transfers. With ISDN technology, the telephone lines can
transmit data digitally with much greater speed and clarity of
transmission than with analog transmissions. The ISDN is
capable of transmitting all kinds of information at greatly
accelerated rates. A typical modem transmission has a rate of
33.6Kbps (kilobits per second or thousand bits per second).
ISDN digital technology allows transfer rates of up to 128Kbps.
Because ISDN transmits data digitally, the data is virtually error
free, and the transmission is much clearer, with fewer
interruptions and slowdowns in facsimile transmissions. With
ISDN devices implemented throughout the world, a truly digital
network will emerge, allowing everyone fast and easy access to
the global information highway.

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1.1.2 What is USB?
USB is an abbreviation for Universal Serial Bus. It is a new
peripheral bus employing a single connector type for all low-
speed and medium-speed devices, such as keyboard, mouse,
monitor, floppy drive, printer, scanner, digital camera, modem
and ISDN TA. It brings plug-and-play of computer peripherals
outside the box, eliminating the need to install cards into
dedicated computer slots and reconfigure the system. PCs
equipped with USB allow computer peripherals to be
automatically configured as soon as they are hot attached,
without the need to reboot. USB also allows multiple devices,
up to 127, to run simultaneously on a computer; some
peripherals, such as monitors and keyboards, can act as
additional plug-in hubs to make it easy for users to manage
peripherals on the desktop. USB does offer unprecedented
peripheral expandability and ease of use for PC users.
With better throughput of 12Mbps (megabits per second or
million bits per second), USB is expected to rapidly become the
preferred means of connecting ISDN TAs, though it will not
replace the traditional PC ports (COM and LPT) overnight.
1.1.3 The ISDN USB TA
The ISDN USB TA is ideally suited to give your PC access to
the world of the Integrated Services Digital Network. It is easy
to install, and easy to configure because it is fully plug-and-play
compatible. The Windows 98 or 2000 operating system will
automatically install and configure the ISDN USB TA.
With the ISDN USB TA, you can have an ISDN telephone,
answering machine, file transfer, videotex, G3/G4 Fax
functions, and Internet access. This will bring you more
versatility and efficiency in the ISDN era.

Chapter 1 — Introduction
3
FIGURE 1-1: THE ISDN SYSTEM
1.2 ISDN Phone Software (Optional)
The ISDN USB TA transmits voice signals with a much greater
quality, clarity, and speed than analog voice transmissions.
Included in some product package is the ISDN Phone software
program, which takes full advantage of the ISDN TA’s digital
transmission capabilities. This program makes it easy for you to
make and receive voice communications. With the Phone
program and the ISDN TA, you will be able to use the two B
channels simultaneously, allowing you to send voice and data
over the ISDN TA at the same time. You can use your ISDN
TA to make a voice communication over one B channel while
sending data or connecting to the Internet using the other B
channel.
The ISDN Phone has the following additional features:

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A Software
Dialer It allows you to dial the telephone number using
either the mouse or your keypad.
Speed Dialing It allows you to dial a number with a single
mouse click. You can store up to 16 numbers
with the Speed Dialing function
DTMF tone
sending It allows you to send DTMF (Dual Tone Multi
Frequency) signals after a connection has been
made. A DTMF number is often used to access
the extension number of a PBX.
Hot Key
Dialing The Hot Key feature allows you use a hot key
combination to automatically dial a number that
has been copied to the clipboard. If you have a
database with phone numbers stored in it, you can
use the Windows shortcut keys [Ctrl] + [C] to
copy the number, and then use the assigned ISDN
Phone hot key to dial the number for you.
Automatic
Redial Automatic Redial frees you from having to
manually redial if the line is busy. You can set
the Automatic Redial function to redial after a
designated period of time.
Least Cost
Routing
or
Call-by-Call
You can place a call through a different provider
than the one who installed your telephone line.
These providers often offer lower call costs for
international calls and calls to mobile numbers.
Phone Book The Phone Book allows you to store phone
numbers and other important information about
your contacts. You can even insert a photograph
image to help you with identification.

Chapter 1 — Introduction
5
Caller
Information
Display
When there is incoming call, the caller’s
information and photograph stored in the phone
book will be displayed.
Call Logs Call Logs help you keep track of incoming and
outgoing communication data such as caller
identification, duration of the call, call charge,
and the date and time the call was made.
Supplementary
Services Call hold/retrieve, suspend/resume, MSN, call
waiting, CLIP, CLIR, Advice of Charge (AOC),
3PTY, call forwarding, etc.
For more information about the ISDN Phone
program, please consult the ISDN Phone
User’s Manual.
1.3 Package Contents
The product package comes with the following accessories:
1. The ISDN USB TA
2. The installation diskettes or CD of the ISDN TA
3. The installation diskettes or CD of the bundled
application software programs
4. One RJ-45 cable
5. One USB cable
6. Headset for telephony function (optional)

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1.4 ISDN USB TA Features
The ISDN USB TA supports many standard and enhanced
features, including the following:
♦Fully plug-and-play compatible
♦Hot attach and detach without rebooting the PC
♦Bus-powered, no extra power adapter
♦Provides telephony functions with a headset (optional)
♦Supports both 16-bit and 32-bit CAPI drivers
♦Supports TAPI and NDIS WAN miniport drivers
♦Supports Multilink PPP (MP) for 128Kbps (two B channels)
internet access and data transfer
♦Supports X.75, T.70NL, ISO8208, T.90, and HDLC
transparent protocols on the B channel for T-Online, AOL,
CompuServe, BTX, BBS, Eurofile transfer, and G4 Fax.
♦Has support for a bit-transparent driver on the B channel for
answering machine, G3 Fax and soft-modem functions
♦Supports both V.110 and V.120 rate adaptation
♦Supports COM port simulation for modem-based
application programs
If you want to send and receive the Group 3
(G3) fax at 14.4Kbps, you should have a
Pentium processor.

Chapter 2
Installation
2.1 Before Installing
Make sure that you have all you need to install the ISDN USB
TA. You should have the following:
1. A PC that has USB connector and its USB controller is
working properly as shown below.
FIGURE 2-1: CHECKING USB CONTROLLER IN THE PC
2. Microsoft Windows 98 or 2000.
For some PCs without USB connector, you may
have to connect an adapter to your motherboard
so that you can plug in your USB peripherals.

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As a quick rule of thumb, if your PC was made
during or before 1996, it probably doesn't
support USB. If it was made during 1997, it
probably supports USB. If it was made during
or after 1998, it almost certainly supports USB.
3. At least 10MB of free disk space for the driver and
software.
4. An ISDN basic rate S0 interface released by PTT (Post,
Telephone and Telegraph administration).
2.2 The Front Panel LEDs
LED Meaning
USB When this LED is lit, it indicates that the USB port is
connected to the PC and working properly.
ISDN When lit it indicates that the ISDN S0 bus is activated. It
will flash when there is message transfer in the D channel.
B1 When lit it indicates that the ISDN “B1” channel is being
accessed. It will flash when there is data transfer in the B1.
B2 When lit it indicates that the ISDN “B2” channel is being
accessed. It will flash when there is data transfer in the B2.
PC When this LED is lit, it indicates that there is at least one
application program using the ISDN USB TA.
(Optional) When lit it indicates that a voice call is being
established and the headset can be used for conversation.

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2.3 Installing the ISDN USB TA
Please refer to the following instructions and figures for
installation procedures:
FIGURE 2-2: CONNECTING THE ISDN USB TA
1. If there is a switch on the back of the ISDN USB TA,
turn it off.
2. Connect your ISDN line to the RJ-45 jack labeled
“ISDN S0” on the back of the ISDN TA.
3. If the ISDN TA has optional “MIC/SPK” jacks, you
can connect a headset.
4. Connect the USB cable to the jack labeled “USB” on
the back of the ISDN TA. Connect the other end to the
PC or to a self-powered USB hub device, e.g., monitor.
You should not connect the ISDN USB TA to a
bus-powered USB hub device, such as keyboard,
because there could be not enough power for the
ISDN TA.

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5. If there is a switch, turn on the ISDN USB TA.
6. All the LEDs will be lit and, then, extinguished one by
one. Please refer to Chapter 3 Troubleshooting if any
LED is not lit or extinguished normally.
7. After that, Windows will detect it and pop-up the
following screen after “Building driver information
database”.
FIGURE 2-3: WINDOWS DETECTS THE ISDN USB TA
8. Press “Next >”, then select “Search for the best driver for
your device” and press “Next >” again.
9. Insert the Driver Installation Diskette or CD into the
appropriate drive (A:, B:, or D:, etc.) and specify the
path of the driver.
10. Press “Next >” twice. Windows will start copying the
CAPI driver files to Windows sub-directories.

Chapter 2 — Installation
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11. While Windows is installing the NDIS WAN miniport
driver, you might see the following screen.
FIGURE 2-4: SKIPPING THE ISDN CONFIGURATIONS
12. You can press “Next >” and “Finish” to skip the 4-page
insignificant configurations.
13. After Windows finishes installing all the drivers, you
will be prompted to restart the computer.
FIGURE 2-5: RESTARTING THE COMPUTER
14. Press “Yes” to restart your computer.

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15. After PC restarts, you can check the “Device Manager”
to see if the ISDN USB TA has been properly installed.
FIGURE 2-6: ISDN USB TA SUCCESSFULLY INSTALLED
16. In addition, we strongly recommend you to install the
ISDN Utility and run the Diagnostic Program to make
sure the ISDN USB TA, its drivers and the ISDN line
are all properly installed and connected. You can refer
to the following sections for details.

Chapter 2 — Installation
13
2.4 ISDN Utility Installation
The ISDN Utility includes helpful programs for the ISDN USB
TA, such as diagnostic program, uninstallation program, and on-
line manual. To install the ISDN Utility, please follow the
instructions listed below.
1. Insert the Utility Installation Diskette or CD into drive
A: (B:, or D:, etc.).
2. For diskette, press “Start” on the task bar and then click
“Run”. Type “A:\setup” in the Run Dialog Box and
press “OK”.
3. The InstallShield Wizard will load the ISDN utility
installation program.
FIGURE 2-7: THE ISDN UTILITY INSTALLATION WIZARD
4. Press “Next>” to begin installing the ISDN Utility.
Follow the instructions on the screen to complete the
installation.

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2.5 The Diagnostic Program
After you have installed your ISDN USB TA, you are highly
recommended to use the diagnostic program to make sure the
ISDN TA, its drivers and the ISDN line are all properly installed
and connected. To run the diagnostic program please follow
these instructions:
1. Open the “Programs” folder on the “Start” menu and
click on the “ISDN Utility” program folder.
2. Click on the “Diagnostic Program” item to start the
program.
3. In the “Own ISDN Number” box, type in the subscriber
number of your own ISDN line.
4. Press “Loopback Test” to begin the diagnostic procedure.
It will make a call from the B1 channel that returns
through the B2 channel. The D and B channels will be
tested for line integrity.
5. Please refer to Chapter 3 Troubleshooting if you see
any error or warning message.
FIGURE 2-8: THE LOOPBACK TEST