Actidata actiTape LTO-3 User manual

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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actiTape LTO-3 and LTO-4
internal SCSI and SAS
Quick Start Guide

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Introduction
This poster describes how to install your ActiTape LTO half-height internal tape
drives with SCSI and SAS interface.
• Use the fixing screws supplied with the tape drive
• Connect to an Ultra320 SCSI HBA for LTO-4/LTO-3
• Use the correct driver
WARNING: To avoid personal injury or damage to the server or tape drive,
disconnect your server from the mains power supply before installing the tape
drive.
To avoid damage to server or tape drive observe all recommended anti-static
and power-grounding precautions, as specified in your server and tape drive
manuals.
Preparing the SCSI host
IMPORTANT: Refer to www.actidata.com for detailed compatibility information about
operating systems and software applications.
SCSI HBA
We recommend an Ultra320 host bus adapter for LTO-4/LTO-3. If necessary, install
a new HBA before you connect the tape drive. Ensure that you are connecting to a
supported HBA running the recommended firmware version.
Your tape drive will work with lower-rated LVDS SCSI but performance may be
degraded. Single-ended SCSI will degrade performance and limit cable length. Do
not attach to narrow or HVD SCSI.
Drivers
For Windows systems, download the latest drivers from www.actidata.com. For other
operating systems, patch to the latest version of the operating system, following the
instructions in the patch documentation.

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Backup software
Always upgrade your software application to ensure it works correctly with the tape
drive. We do NOT recommend native backup applications, such as Windows
Backup, because they do not support the full features of the tape drive and may
cause performance problems.
NOTE: Some backup applications require you to use their own drivers. Refer to the
documentation of your software application to ensure you are using the
recommended driver.
Check the drive’s SCSI ID
Your actidata LTO HH tape drive is shipped with a default SCSI ID of 0. Each device
on the SCSI bus must have an unique SCSI ID number. The drive can be assigned
any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the
SCSI controller. SCSI ID 0 is typically assigned to the boot disk and should also not
be used unless the tape drive is on a dedicated SCSI bus.
CAUTION: Static electricity can damage electronic components. Always wear an
antistatic wriststrap if possible. If not, to equalize the electromagnetic charges, touch
a bare metal part of theserver (such as the back plate) before you remove the tape
drive from its bag.
Items
Connector/Switch
1
Feature switches
2
SCSI signals (J1 connector)
3
SCSI ID select (J1 connector)
4
Power connector (J1 connector)
5
Library Interface (LDI / ADI) and Serial Port (for service
use only)
Your Tandberg LTO HH tape drive is shipped with a default SCSI ID of 2. Each
device on the SCSI bus must have an unique SCSI ID number. The drive can be
assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is
reserved for the SCSI controller. SCSI ID 0 is typically assigned to the boot disk
and should also not be used unless the tape drive is on a dedicated SCSI bus.
CAUTION: Static electricity can damage electronic components. Always
wear an antistatic wriststrap if possible. If not, to equalize the
electromagnetic charges, touch a bare metal part of theserver (such as the
back plate) before you remove the tape drive from its bag.

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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SCSI ID jumper setting
Set the SCSI ID by placing jumpers or by attaching a cable with a connector block in
the middle of the connector J1 (see Item 3 in Error! Reference source not found.).
SCSI IDs are set as shown in Figure 7 SCSI ID Jumper Settings by placing jumpers
between the top and bottom rows of J1, when J1 is oriented as shown in the Figure
With no jumpers the ID is set to zero; a jumper in place sets the ID bit to logic one.
The rightmost column is the least significant bit. Note that the second to leftmost
jumper is reserved.
Connecting the SCSI tape drive
CAUTION: Turn off and remove the power cords from the server and all attached
accessories
SCSI cable and termination
Check your server or HBA documentation to ensure that the SCSI bus and cabling
are the correct specification for your tape drive: an Ultra320 bus for actidata LTO-4
and LTO-3 drives. We recommend that you attach the SCSI ribbon cable directly to
the SCSI host bus adapter. Daisy-chaining multiple devices is not recommended. If
you do so, do not mix drive families (only daisy-chain with other LTO tape drives) and
attach no more than two devices to the same SCSI bus. If the drive is the last device
on the SCSI chain, make sure that the SCSI cable is terminated correctly.
Power cable
Attach a spare power cable from the server's internal power supply to the power
connector (2).

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Install and connect to a SAS host HBA
Items
Connector/Switch
1
Feature switch Block
2
SAS Connectors
3
Library Interface (LDI, or
ADI) and Serial Port (for
service use only)
The following instructions are valid ONLY for servers with an HBA that supports
internal SAS ports. You must purchase a supported HBA and cable, if you do not
already have a SAS card installed. You need a spare PCI slot for the new HBA.
1. If necessary install the new HBA
(Follow the instructions supplied with the HBA to install the new SAS HBA).
2. Install the tape drive
3. Connect the SAS cable supplied with the tape drive to the new HBA and the tape
drive.
4. Connect the SAS and power cables to the tape drive.
5. Power up the server.
Watch the boot screen carefully after installation. Check to see that the new SAS
tape drive is listed in the boot sequence. If there are any
error or unexpected messages go back and check the SAS cabling carefully.
7. Install drivers
For Windows systems, download the latest drivers from www.tandbergdata.com.
For other operating systems, patch to the latest version of the operating system,
following the instructions in the patch documentation.
8. Upgrade backup software
Always upgrade your software application to ensure it works correctly with the

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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tape drive. We do NOT recommend native backup applications, such as Windows
Backup, because they do not support the full features of the tape drive and may
cause performance problems.
NOTE: Some backup applications require you to use their own drivers. Refer
to the documentation of your software application to ensure you are using the
recommended driver.
Power on the tape drive and verify
connection
•Plug in the host server or workstation and all attached devices.
• Turn on any other devices you turned off earlier. Turn on the server.
• Check the Ready LED on the front panel to make sure the tape drive is ready
for use.
• Verify the connection.
Checking the performance of the product
If performance is not meeting expectations and you are not meeting your backup
window, check for bottlenecks in your system architecture.
NOTE: See www.actidata.com for recommended backup applications and for
software configuration.
What causes bottlenecks?
1. actidata recommends direct attach for LTO-4 and LTO-3 tape drives. If
you back up over a network, anything less than Gigabit Ethernet may limit
performance.
2. A single disk may limit backup performance. Have disks in parallel (e.g. RAID)
if possible or, if your backup application supports interleaving of data, back up
streams from multiple sources.
3. Use the latest version of your backup application. Native backup applications,
such as Windows backup, may limit performance.

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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4. Connect the tape drive to a dedicated SCSI or SAS bus.
Hardware encryption on your actidata
LTO-4 tape drive
Your actidata LTO-4 tape drive provides the ability to hardware encrypt your data,
applying the strongest level of AES industry-standard encryption and protecting the
data from unauthorized access and use. Encryption is supported only on actidata
LTO-4 1.6 TB media; media encrypted on a actidata LTO-4 drive can only be
read on a compatible Ultrium tape drive that supports hardware encryption.
Hardware encryption can be used with or without compression and without speed
or capacity penalties.
IMPORTANT: Hardware encryption is a powerful feature, but should be used
with care. If you need to import your media onto another machine or to recover
after disaster you will be required to enter an encryption key.
• Hardware encryption is turned off by default and is switched on by settings in
your backup application, where you also generate and supply the encryption
key.
• Your backup application must support hardware encryption for it to work. The
software supplied with the tape drive provides this support. See
www.tandbergdata.com for an up-to-date list of backup software.
• You should keep a record or backup of your encryption keys and store them in a
secure place separate from the computer running the backup software.
• If you are unable to supply the key when requested to do so, neither you nor
actidata will be able to access the encrypted data.

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Selecting and looking after media
Your high-performance tape drive works best with high-performance actidata LTO
media. For optimum performance always use a data cartridge that matches the
specification of your tape drive (see table).
LTO-2
format
400GB*
LTO-3
format
800GB*
LTO-4
format
1600GB*
actidata
LTO4-HH
Read only
Read/Write
Read/Write
Actidata
LTO-3HH
Read/Write
Read/Write
NO
* Capacity assumes 2:1 compression.
The recommended cleaning cartridge is the actidata LTO universal cleaning
cartridge. This cartridge is designed to work with any Ultrium drive and may be
used for up to 50 cleans.
Look after your media
Many tape drive and backup failures are caused by damaged or badly handled
tape media.
• Keep media in the case provided.
• Follow the temperature, humidity and acclimatization guidelines on the media
packaging.
• Avoid dropping it or rough handling, as this is likely to damage the cartridge.
• Inspect it regularly for damage.
• Do not exceed normal cartridge life (260 full volume backup or restore
operations).
For detailed information on media care and best practice and to order online,
refer to www.actidata.com.

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Understanding the LED’s and single-
character display on LTO4-HH
Condition of
Green Status
LED
Condition of
Amber Status
LED
Condition of
the SCD Panel
Condition of
the SCD Dot
Meaning of LED and SCD Panel and SCD Dot
Off
Off
Off
Off
The tape drive has no power or is powered off.
Green/Solid
Off
Off
Off
The tape drive is powered on .
Green/Flashing
(at 1 Hz)
Off
Off
Off
The tape drive is reading from the tape, writing to
the tape, rewinding the tape, locating data on the
tape, loading the tape, or unloading the tape. The
status light also flashes green if the tape drive
contains a cartridge during the power-on cycle. In
this case, the drive completes POST and slowly
rewinds the tape (the process may take
approximately 13 minutes). The light stops blinking
when the drive completes the recovery and is ready
for a read or write operation. To eject the cartridge,
press the unload button.
Off
Amber/Solid
Display Error
Code
On/Off
Displaying error code on SCD at maintenance mode
option 9.
Off
Amber/Solid
Red/Solid
On/Off
The tape drive is in maintenance mode.
Off
Amber/Solid
1 Hz flashing,
Display of 0
On/Off
Exit from maintenance mode.
Off
Amber/Solid
1 Hz flashing,
Display option
On/Off
Executing the selected option while in maintenance
mode.
Off
Amber/Flashing
at 1Hz
Red/Solid
Off
If flashing at a 1-Hz rate, an error occurred and the
tape drive or media may require service or it may
require cleaning. Note the code on the single-
character display, and then go to Table 21 to
determine the meaning of the error codes. If ‘C’ then
it requires that a cleaner cartridge be loaded.
Off
Amber/Flashing
at 2 Hz
Red/Solid
Off
If flashing at a 2 Hz rate, the drive is updating
microcode.
Off
Amber/Flashing
at 0.5 Hz
Off
Off
If flashing at a 0.5 Hz rate, the drive detected an
error and is performing a microcode recovery. It will
reset automatically.

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Understanding the LED’s on LTO3-HH
The Ultrium 3 Half-High drive will contain four status LEDs to indicate drive status and activity.
READY LED
(Green)
ACTIVITY LED
(Green)
CLEAN LED
(Amber)
FAULT LED
(Amber)
LED Icon
Power-On LED Test 1
2.0 sec On
2.0 sec On
2.0 sec On
2.0 sec On
Power-On Self-Test (POST) is in progress
Flashing
Off
Off
Off
A cartridge is not loaded
On
Off
On2/Off
Off
Cartridge loaded, no activity
On
Off
On2/Off
Off
Data cartridge loaded, activity
On
Flashing
On2/Off
Off
Cleaning cartridge loaded, activity
Off
Flashing
On
Off
Cleaning cartridge loaded, cleaning failed
Off
Off
On2
Off
Cartridge is loading or unloading
On
Flashing
On2/Off
Off
POST or Unrecoverable drive failure3
Off
Off
On2/Off
Flashing
Firmware download (host transfer) in progress
Flashing
Off
On2/Off
Off
Firmware update is in progress
Flashing
Flashing
On2/Off
Off
Firmware update failure6
Flashing
Flashing
On2/Off
Flashing
Maximum operating temperature exceeded4
Off
Off
On2/Off
On
Diagnostics in progress
See Service Mode Diagnostics
Media failure
Off
Off
Flashing
Flashing
Incorrect media inserted in drive
Off
Flashing
Flashing
Flashing

actiTape LTO-3 and LTO-4 internal SCSI and SAS – Quick Start Guide
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Other sources of information
Other sources of information
There is a more detailed on www.actidata.com.
If you need technical support or have any problem with your LTO-3 HH or LTO-4 HH
tape storage solution, phone, fax and addresses can be found under
www.actidata.com.